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Chatmeter Platform: Reviews, Testimonials and Expert Opinions

4.41 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(1970)
(1970)

Local listing, review, and social media management for the multi-location brand and agency

AI Powered

Top 13 Chatmeter Platform Alternatives

NiceJob

Get More Reviews, Build a Great Reputation.

4.83 ★

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NiceJob

4.83
★★★★★
★★★★★
Get More Reviews, Build a Great Reputation.

NiceJob a reputation management tool is the easiest way to get more reviews and build a reputation. It creates social media buzz, improves SEO, and win more sales. It helps to acquire customers and increase sales and revenue. ...

NiceJob helps to turn the customers into raving fans, convert more visitors into paying customers, and helps in driving sales. It also helps to win over the reviews with automated emails and text messages.

Some of its features include automated sharing, more engagement, measure the results, optimized search engines, reputation monitoring, website integration, SMS messages, and many more.

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Rannko

Review & Reputation Management

4.55 ★

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Rannko

4.55
★★★★★
★★★★★
Review & Reputation Management

Experience.com

Experience management platform for activating better experiences

4.44 ★

Experience.com Icon

Experience.com

4.44
★★★★★
★★★★★
Experience management platform for activating better experiences

Experience.com is a cloud-based platform that empowers businesses to drive employee behavior while improving customer experience, online reputation and revenues. Its unique, player-integrated approach to customer feedback yields powerful CX insights while amplifying online reviews, marketing automation and local search rankings. It helps to acquire customers, enter new markets and, improve digital and social presence. ...

Experience.com helps to engage people and power businesses everywhere with high response rates, NPS improvements, and custom analytics, that helps to transform the business. It also gathers continuous feedback from employees at every meaningful moment in the employee journey.

Build custom solutions to collect and analyze feedback, build automated workflows for every business unit and department, build feedback campaigns and drive employee engagement and behavior, create real-time performance leader boards to create competition and more.

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Press Ganey

Human Experience Healthcare

4.58 ★

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Press Ganey

4.58
★★★★★
★★★★★
Human Experience Healthcare

Press Ganey is a Human Experience platform for healthcare. It connects people, processes, and technology to help by understanding the individuals and optimizing the experiences at the heart of the industry. ...

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Reputation.com

Experience Management Platform for listening, understanding and taking action.

4.31 ★

Reputation.com Icon

Reputation.com

4.31
★★★★★
★★★★★
Experience Management Platform for listening, understanding and taking action.

Reputation.com is a cloud-based reputation management solution designed to help multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. It comes with a centralized dashboard, which enables companies to collect data from multiple sources and provides a 360-degree view of online as well as offline reputation. ...

Reputation.com offers a reputation score, which provides real-time calculations of enterprises' performance across various customer segments using star ratings, reviews, business listings and social engagement. The artificial intelligence (AI)-based algorithm uses machine learning to provide targeted recommendations for improving customer experience.

Reputation.com offers a host of features such as competitive benchmarking, sentiment analysis, natural language processing, social network engagement, and more. Reputation.com’s analytics module allows users to gain insights into their business’s online presence across social channels such as Twitter, YouTube and Instagram, as well as schedule the sharing of reports with managers. It also integrates with various third-party applications including Salesforce, Facebook, Amazon, and more via an API.

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BirdEye

Online Review Management | Customer Review Software

4.79 ★

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BirdEye

4.79
★★★★★
★★★★★
Online Review Management | Customer Review Software

BirdEye is a customer experience platform designed for both Small Business and Enterprise to help enhance business, increase revenue and improve operations at scale. It helps the sales, marketing and the customer experience teams to create brand awareness on web, dominate search results, attract more reviews and track real-time review from the customers. ...

The tool offers a variety of ways to interact with the customers including webchats, messenger and social media platforms. The primary features of the software include Listings, Review management, review monitoring, surveys, Ticketing, Benchmarking and insights reporting.

Social media engagement allows businesses to resolve issues, track all the brand mentions, generate awareness for the brand and get new followers on sites like Twitter and Facebook.

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RaveCapture ''formerly TrustSpot''

Turn Ordinary Customers into Raving Fans

4.11 ★

RaveCapture ''formerly TrustSpot'' Icon

RaveCapture ''formerly TrustSpot''

4.11
★★★★★
★★★★★
Turn Ordinary Customers into Raving Fans

ReviewTrackers

Measure the Customer Experience

4.57 ★

ReviewTrackers Icon

ReviewTrackers

4.57
★★★★★
★★★★★
Measure the Customer Experience

ReviewTrackers is a customer feedback software that helps businesses transform the customer experience. It helps to increase local SEO rankings, analyze customer experience to make better business decisions, and drive results that impact revenue. ...

ReviewTrackers builds simple, helpful technology that bridges the gap between the brand and the customer. It enables businesses to understand the customers better, build more trust, and find the insights that move the business forward.

Its features include monitoring and analyzing reviews to build a strong online reputation, customer experience analytics, boost local SEO, and monitor employee, customer, and app store feedback.

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Bazaarvoice

Bazaarvoice | Allows brands and retailers to collect and display several types of authentic user-generated content on their e-commerce websites

4.38 ★

Bazaarvoice Icon

Bazaarvoice

4.38
★★★★★
★★★★★
Bazaarvoice | Allows brands and retailers to collect and display several types of authentic user-generated content on their e-commerce websites

Bazaarvoice Connections is a Review Platform that supports in responding to questions and reviews across the retail network. It helps to improve brand engagement and acquire customers. Bazaarvoice ...

Bazaarvoice Retail Network supports in tracking and managing all the questions and reviews across One portal and sets rules, get notifications, and provide the information the shoppers need to make purchase decisions.

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GetMoreReviews

Get More Reviews for Your Business With ReputationStacker

4.70 ★

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GetMoreReviews

4.70
★★★★★
★★★★★
Get More Reviews for Your Business With ReputationStacker

In comparing Chatmeter Platform and GetMoreReviews, both products cater to the Reviews and Reputation category but are tailored for different audiences and operational needs. Chatmeter Platform excels in social media management, with expansive features like analytics and custom reports, targeting industries like restaurants and retail. GetMoreReviews focuses on rating and review management with channels suited for websites and review sites, appealing to large enterprises in construction and medical fields. Both offer solid support options, but Chatmeter's wider capabilities may suit larger operational scales better. ...

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Rannko

Review & Reputation Management

4.55 ★

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Rannko

4.55
★★★★★
★★★★★
Review & Reputation Management

Chatmeter Platform and Rannko are both key players in the Reviews and Reputation sector, but they cater to distinct business needs. Chatmeter Platform is robust in social media and reputation management, supporting enterprises and diverse industries like retail and real estate. Rannko, though smaller in scale, excels in social media management, suiting marketing and advertising industries. Choosing between them depends on whether a business values comprehensive multi-industry support or specialized social media capabilities. ...

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Reputation.com

Experience Management Platform for listening, understanding and taking action.

4.31 ★

Reputation.com Icon

Reputation.com

4.31
★★★★★
★★★★★
Experience Management Platform for listening, understanding and taking action.

Both Reputation.com and Chatmeter Platform focus on the Reviews and Reputation category with distinct strengths. Reputation.com excels in serving large enterprises, hospitals, and the hospitality sector with comprehensive reputation and social media management. Chatmeter Platform appeals to mid-sized enterprises and industries like restaurants and internet services, focusing on customer acquisition and digital presence enhancement. While Reputation.com has robust support options, Chatmeter Platform provides essential capabilities with simpler vendor support, catering to specific customer needs. ...

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Simplify360

Experience and build cross channel relationships and delight customers

4.42 ★

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Simplify360

4.42
★★★★★
★★★★★
Experience and build cross channel relationships and delight customers

Simplify360 is a SaaS-based social media analytics platform intended to gain insights through data and analytics. It helps brands achieve RoI and cost savings with an omnichannel digital experience. With in-built efficiency improvement and AI enablers, it has become a whole lot easier for brands to provide superior CX. ...

Simplify360 uses an AI-driven conversation cloud, digital media command center, and real-time dashboards, thereby enabling brands and enterprises to enhance their digital customer experience. It offers a unified view of customer engagement across social media and a 360-degree view of customers through deep integration with Enterprise CRM.

Simplify360 features include digital customer service, instant messengers, conversation cloud, review management, review tracking, text analysis, social listening, social bots, and campaign and publishing.

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