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ClickDimensions: Product updates, Customer stories, and Insights | 2026 Cuspera

Name: ClickDimensions
Brand: ClickDimensions
Rating: 3.99 (3633 reviews)

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Product and Vendor News

Click Achieves New Microsoft Solutions Partner Designation 04/02/2026
New to Click, But Not New to Partnerships: Why Optimization Matters More Than Ever 03/08/2025

Customer stories

Click helped Agora improve marketing automation with Microsoft Dynamics CRM. Agora found Click essential for their success. The platform made campaign management easier. Agora benefited from seamless integration and user-friendly tools. Click supported Agora's marketing growth.
Click helped OGT streamline their sales and marketing with native integration to Microsoft Dynamics. OGT saved over 10 hours per month by automating email marketing and removing manual processes. The solution eliminated data silos and improved compliance with GDPR. OGT used Click to create lead nurturing programs and increase opportunity conversion rates. The email builder and campaign automation tools made marketing more effective and user-friendly.
Click helped Amnesty International Denmark improve their marketing with automated journey building and Microsoft Dynamics 365. The solution replaced old systems and manual processes. Amnesty now has clean, safe data in their CRM. Staff can focus more on their cause and less on admin work. Campaigns reach more people and are easier to manage. Internal teams now see the same data and results in one place.
Click Social helped CAD Micro improve their social media marketing. CAD Micro used Click Social to plan and post all social content from one place. They cut posting time from half a day per week to just 1.5 hours. The team gained better insights into their audience and engagement. CAD Micro saw a 20% boost in key follower and engagement metrics.
Click marketing automation helped ArtsWave cut donor acknowledgement time from months to 24 hours. The nonprofit used Click's integration with Microsoft Dynamics CRM and Stratus 365 to automate emails and personalize donor outreach. This improved donor experience and reduced inbound calls. ArtsWave now uses Click's reporting features to boost marketing effectiveness and donor engagement.
Click helped United Way of the Piedmont fix email marketing problems. Manual processes and old tools made it hard to reach donors and volunteers. Click's marketing automation and Dynamics 365 integration made email campaigns easy and accurate. After Hurricane Helene, UWP sent over 52,000 email updates with a 39.90% open rate and 11.40% click rate. Their monthly newsletter now gets a 35.42% open rate, above industry standard.

Product Business Settings

ClickDimensions is popular in Computer Software, Information Technology And Services, and Non-Profit Organization Management industries and is widely used by Mid Market, Small Business, and Enterprise.

Integrations

Authoring and Publishing

Social Media Marketing

Event Management

Email Marketing

ClickDimensions Product Overview

Click offers a suite of intelligent marketing automation tools that integrate seamlessly with Microsoft Dynamics. This integration allows businesses to enhance customer communication and streamline marketing efforts directly within their existing CRM environment. By leveraging Click's capabilities, companies can automate marketing campaigns, track customer interactions, and gain insights into customer behavior, ultimately driving more effective marketing strategies. A unique selling point is its native integration with Microsoft Dynamics, which ensures a smooth user experience without the need for additional software. This makes Click an ideal choice for businesses already using Microsoft Dynamics, looking to enhance their marketing automation capabilities.

How satisfied the customers are with ClickDimensions use-cases

Reviews

"...Planning marketing campaigns to deliver targeted messages...." Peer review by James S, Project Manager, Information Technology and Services

ClickDimensions Customer Insights, Testimonials and Case Studies

How efficiently Does ClickDimensions manage your Communication Management?

ClickDimensions enables businesses to create, send, and track email campaigns, forms, and landing pages. The platform facilitates automation for email marketing and lead qualification. While ClickDimensions provides robust features for email marketing, its limitations include a steep learning curve, minimal support, and limited pricing options.

"...The native integration to our CRM is great for list management and tracking of email stats for contacts. . ...." Peer review by Verified Reviewer, Computer Software

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Why is ClickDimensions the best choice for Campaign Management?

ClickDimensions streamlines marketing campaign management by integrating seamlessly with Microsoft CRM, automating campaign tasks and enabling comprehensive tracking and reporting. It provides a comprehensive set of marketing tools, including email marketing, web tracking, lead scoring, social discovery, and form capture, allowing organizations to effectively manage campaigns and analyze their performance. This solution offers marketers easy-to-use campaign management capabilities within the familiar Microsoft Dynamics CRM environment, simplifying campaign creation, deployment, and tracking.

"...tying information from marketing campaigns to leads and customers (when it works)...." Peer review by David V, Business Intelligence Analyst & CRM Administrator

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What solutions does ClickDimensions provide for Engagement Management?

ClickDimensions streamlines marketing activities by providing tools for email marketing, campaign automation, lead qualification, and engagement tracking. It offers a holistic view of customer interactions and integrates seamlessly with Microsoft Dynamics 365. The platform's limitations include challenges in understanding spam reports and communication during feature outages.

"...Ability to review heat maps, bounce rates, engagement rates, unsubscribes, click rates, etc...." Peer review by Cassidy M., Management Consulting

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Why is ClickDimensions the best choice for Onboarding?

What is ClickDimensions?

ClickDimensions is a Marketing Automation Software. It is natively created for and built into Microsoft Dynamics 365 to help marketers attract leads, close sales and engage customers.

ClickDimensions’ features include campaigns automation, email marketing, web form creation, event management, web intelligence, lead scoring and landing pages. The solution’s rich functionality for web intelligence, lead scoring, campaign automation, nurture marketing and social discovery allows marketers to discover those who are interested in their products, qualify leads and pass them to salespeople. Latter will elaborate on the relationships and convert opportunities into customers.

ClickDimensions’ campaign automation allows businesses to build multi-channel and automated campaigns using a drag-and-drop interface. Email marketing helps businesses create and send bulk HTML emails with all send, open, click and bounce data reporting at an aggregate and individual level. Webform helps in collecting data of visitors and linking it with CRM records while event management helps in tracking contacts and leads registrations.

What is ClickDimensions used for?

ClickDimensions is a Marketing Automation Software mainly used by its customers to Acquire Customers and Enter New Markets Internationally Or Locally by Communication Management, Campaign Management and Engagement Management .

What are the top features of ClickDimensions?

Feedback surveys, Landing page and Recording are some of the top features of ClickDimensions.

Who uses ClickDimensions?

ClickDimensions is used by Computer Software, Information Technology And Services and Non-Profit Organization Management among other industries.

What are ClickDimensions alternatives?

AgencyAnalytics, Yespo Оmnichannel CDP, Lead Liaison and Omnisend are popular alternatives for ClickDimensions.

Where is ClickDimensions located?

ClickDimensions is headquartered at 5901 Peachtree Dunwoody Road, NE, Suite B500, Atlanta, GA 30328.

25 buyers and buying teams have used Cuspera to assess how well ClickDimensions solved their Marketing Automation needs. Cuspera uses 3633 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.