Home Knowledge Management ClickHelp ClickHelp Alternatives
ClickHelp: Reviews, Testimonials and Expert Opinions
(880)ClickHelp - Innovative Software Documentation Tool
Top 54 ClickHelp Alternatives
Contentful
Content Infrastructure for Digital Teams
Contentful is the API-first content management platform that creates, manages and publishes content on any digital channel. It enables medium to large-sized businesses to build digital experiences at scale. It helps to increase eCommerce conversion, conversion from online store search, and increase average order value. ...
Contentful enables enterprises to deliver omnichannel digital experiences with greater speed and scale than with a traditional CMS. It unifies content in a single hub, structures it for use in any digital channel, and integrates seamlessly with hundreds of other tools through open APIs. It updates the content of a website, a mobile app or any other platform that displays content. It helps digital teams to innovate, iterate and go to market faster with an agile, modern tech stack.
Key features include microservices architecture, RESTful API, language and framework agnostic, optimized for speed, customizable interface, global scale, cloud governance, content modeling, and more.
Ibexa DXP
Digital Experience Software for B2Bs
Ibexa DXP is a digital experience platform that provides B2B businesses with the tools they need to provide top-notch online experiences and increase e-commerce revenue. It provides tremendous value to businesses and may be utilized separately or in combination for improved performance and a more comprehensive digital experience, including the delivery of product suggestions and the creation of content that is specifically customized to the needs of the business. ...
Ibexa makes it possible to send customized content to customers across a variety of channels fast and effectively. Walks clients through important business processes allow for the customization of all parts of the e-commerce experience and aids in the deployment of the Ibexa DXP with optimized back-end infrastructure and services.
DivvyHQ Content Marketing
DivvyHQ: A Content Planning & Workflow Tool for High-Volume Teams
DivvyHQ is a Content Marketing platform that can be used by businesses large or small across various industries. The platform includes content tools for managing all content activities across the organization from one central hub. ...
It enables content strategy planning with shared content calendars, customizable content types and strategy fields and campaign management tools. Visibility into the status of content related activities is enabled with the help of real-time dashboards, a master content calendar and more.
DivvyHQ enables streamlined content processes through custom workflows, asset storage and approval routing, direct publishing to popular content channels and social media platforms. It enables collaboration across teams with its shared idea repository, one-click duplication to re-purpose assets and content asset search. Content performance can be tracked through its analytics module.
Frame.io
Collaboration platform to stay connected with all your teams
Frame.io is a cloud-based Video Review and Collaboration Software that is designed to streamline the process of video creation. It unifies media assets and creative conversations in a user-friendly environment. It is designed for agencies to collaborate with clients. ...
It facilitates the process of sharing and collaborating on video projects through an intuitive user interface where users can upload and organize projects, share internally or with clients to review and add feedback, enabling content creators to stay connected with their teams on videos, and images from anywhere in the world. It helps creative professionals streamline the video creation process by centralizing media assets, including dailies, scripts, storyboards, work-in-progress, and more, while also allowing for frame-accurate feedback and comments, annotations, and real-time approvals. The toolset makes it easy to privately and securely upload, review, and share video with teams using annotations, threaded comments, and tagging.
Key features include full video post-production collaboration platform in the cloud, lightning-fast video file upload and streaming, team collaboration and access rights and controls, time-stamped comments and threaded replies, annotations and video tagging, hashtags for easy search and sorting, mobile app for easy collaboration on the go, and more.
GatherContent
GatherContent - Content Operations Platform
Gather Content is a Content Operations Platform for business owners, sales, marketing and agencies produce effective content, at scale aligned with users' needs and business goals It is primarily ...
Gather Content uses AI and Analytics to provide content operation to the entire team involved in the content management from creation to testing to the final stage
Media Shuttle
Send Large Files Easier | Signiant
Media Shuttle excels in security, data handling, and vendor support, making it suitable for organizations prioritizing secure content management and seamless integration. On the other hand, ClickHelp offers robust communication and knowledge management capabilities, ideal for IT and publishing sectors looking to enhance customer relations and efficient content distribution. ...
Drupal CMS
Drupal - Open Source CMS | Drupal.org
Drupal CMS is a n open source content management software. It's used to make many of the websites and applications you use every day. It helps to Improve digital and social presence. Drupal has ...
It's also a great choice for creating integrated digital frameworks. It can be extended with any one, or many, of thousands of add-ons. Modules expand Drupal's functionality. Themes let you customize your content's presentation. Distributions are packaged Drupal bundles used as starter-kits. Mix and match these components to enhance Drupal's core abilities.
Upland Kapost
Create consistent, personalized content experiences—at scale.
Upland Kapost is a Content Operations and Marketing platform used by B2B Marketers for building and operationalising content strategy. Kapost provides the tools for building a unified repository ...
Kapost content operations platform supports collaboration and visibility by providing tools that make the content shareable with in-app comments and annotations, communicate and coordinate marketing campaigns across the organization and integration with other tools for analysis and tracking.
MadCap Central
Secure cloud-based authoring, collaboration and project management
MadCap Central provides a secure cloud-based content and project management environment integrated with powerful on-premises authoring and publishing. It allows teams to easily track and manage tasks, manage workflows, schedule and automate processes, host and publish content, and extend authoring capabilities with integrated subject matter expert (SME) contribution and review. ...
MadCap Central’s user interface makes it easy to organize content, projects, teams and users. A customizable dashboard makes working personalized and efficient. With extensive project and content management capabilities, users can upload projects, import projects from other users, assign users to specific projects, set project statuses, receive notifications for activities, etc.
Merlinone DAM
A Trailblazer in Digital Asset Management Software
MerlinOne is a database-driven digital asset management software that helps to easily organize, edit and share digital assets all in one place. It also makes it less of a hassle to organize, version, approve, use and distribute the content quickly to a range of different destinations. ...
It’s features include Lightning fast searching, Flexible UI options, Facial recognition AI, Visual similarity AI, Video and Audio auto transcoding, Image recognition tagging, Access controls/permissions, HIPAA and GDPR compliant platform, APIs/Integrations and so on.
Webflow
The no-code platform for web design and development
Webflow is an Authoring and Publishing Software. Webflow is a web design tool that lets users design websites without having to code. The application hosts finished websites or, if a designer so prefers, exports clean and ready-to-implement codes for other hosting sites. Webflow lets designers focus on their creative aspects of work. ...
Webflow empowers designers to create beautiful, responsive websites—without writing a single line of code, or relying on a developer. Its drag-and-drop interface looks, feels, and works like familiar desktop design tools, and writes clean, semantic code. Without distracting product team, marketing campaigns can be created and launched.
Webflow provides a platform for team members to gather and work together to construct visually-stunning websites. In addition, clients themselves can have access to the work-in-progress so they can also edit and update anytime. With Webflow Editor, writers can add text content to the layout effortlessly. Within minutes they can publish new or edited content structured the way they wanted.
WoodWing Elvis DAM
Digital Asset Management System - woodwing.com
WoodWing Elvis DAM is a digital asset management system that helps advertising and creative agencies, marketing departments, and media and publishing professionals, to store, index, repurpose, search, and distribute digital media content on a single platform. ...
WoodWing Elvis DAM helps to manage digital assets of an organization. It scales up with needs and is available as an On-premise, Private Cloud and Cloud solution. Elvis also gives the power to share, publish and distribute assets instantly. Users can automatically archive publications and quickly find and retrieve existing content and publications that are waiting to be monetized again.
Elvis DAM’s system enables creative teams to produce unique media faster. Sharing files across the organization is more rapid with this system as uploading is quick, therefore other members access assets faster. Elvis DAM utilizes Elasticsearch technology, a powerful search engine that is even used by Facebook, Netflix, and Wikipedia. With this feature, team members can rapidly pull up the relevant file they are looking for using a variety of filters.
Pics.io
All-in-one cost-effective DAM solution for distributed teams
Pics.io is a Digital Asset Management tool that’s easily accessible at any time, simple to search with control access, and customizes the shared content to work productively centralizing all the digital content files in one place. ...
It helps in maintaining an easy-to-use, centralized digital library, aggregating every media asset into one accessible location and making them easily discoverable for any team member. Access to the right content, at the right time at any place, ensuring the latest files, content, and design are on-brand, compliant, and up-to-date, enjoy unlimited storage on top of the cloud storage or in an all-in-one DAM solution and more.
Its features include developing an all-in-one digital assets hub, easily finding the digital files, locating PDF and AI files by content, Publishing and sharing media files - individually or in bulk, Interactive proofing template for external collaboration, Customizing and protecting published work, and so on.
Wordable
Export Google Docs to Wordpress Pages or Posts | Wordable.io
Wordable is a Content Management Software that exports content instantly to any website in bulk and any format. It helps users to publish content faster. Wordable enables content managers and ...
Some of its features include publishing on multiple platforms, handling the formatting, Google Docs integration, one-click export to WordPress, collaboration support, and WordPress sites integration.
Kentico Kontent
Kentico Kontent - All your content unified. Content as a Service
Kentico Kontent is a headless CMS that is focused on empowering both business users and developers to build engaging online experiences for any channel. It gives the flexibility to build modern applications that improve profits and propel ahead of the competition. It offers easy-to-use content management tools for marketers while freeing developers to focus on building online experiences. ...
It helps organizations create web page templates, plan content development processes, and create custom workflows on a centralized platform. It allows organizations to collaborate and communicate with stakeholders, editors, legal or creative teams through feedback, comments, suggestions and simultaneous editing capabilities. It also enables content developers to define content types, categorize elements, configure content type limitations, reuse snippets, add images, create tables, and organize content according to predefined business guidelines.
Key features include cloud-based SaaS, enterprise-grade scale and security, multichannel, custom content model, task management, structured content, custom UI elements, custom roles, and more.
FotoWare
Digital Asset Management - DAMFotoWare
"The nature of online retail has changed. Whereas the website previously worked on getting the customer’s attention, it is now to a larger degree used to win the customers. We are not as focused on paying for the traffic as we used to. Instead, we pr...oduce content that draws people to our site.
"
- Marie L
Screencastify
Screencastify Screen Recorder for Chrome
Screencastify and ClickHelp both serve the Knowledge Management sector with distinct approaches. Screencastify focuses heavily on collaboration and media sharing, ideal for educational and software sectors. It’s equipped with robust integration features. ClickHelp targets communication management with a strong emphasis on analytics and onboarding support, making it suitable for IT and publishing industries. Both products offer 24/7 vendor support, positioning them as reliable solutions for enterprises looking to enhance customer interactions and communications. ...
Componize
Componize - DITA CMS for documentation and learning content
Componize is a DITA CMS enterprise platform that enables creation and collaboration of high volume documents and optimizes authoring, management, translation and publishing of business documents such as training content, technical documentation and contracts. Componize comes in two models - as a SaaS solution and as an on-premise model and can be accessed on the go on mobile devices and tablets. ...
Componize features consist of Authoring, Publishing, Link Management, Collaboration, Meta-data management, Lifecycle management, Translation management, Release management, Resources Management and Import and Export.
Componize Authoring is enabled through built-in connectors to popular editors and engines such as oXygen, AuthorBridge, FontoXML. Componize Publish feature enables publishing content to multiple channels using its XProc publishing pipeline system. Componize collaboration feature enables collaboration to a common repository of reusable content, and provides security features for enabling collaboration outside the firewall.
ProofHub
Project planning software with seamless user experience to keep everyone in the loop
Proofhub is a project planning software that helps with easy planning, collaborating, organizing and delivering projects of all sizes in time with the right tools in one place. It helps to put ...
It provides features that help the team with easy understanding and collaboration like presenting project-related data in an organized manner, Improving team management through a better understanding of workflows, analyzing timelines to see how each piece of the project fits together and so on.
Adobe Creative Cloud
Creative apps and services to make anything imagined
Adobe Creative Cloud is a collection of desktop and mobile apps and services for photography, design, video, web, UX, and more. It helps in making creative apps and services to make anything imagined or inspired with. ...
Creative Cloud app includes powerful tools and services to collaborate with the team from anywhere. Keeps creative elements, add plugins to make the apps work harder and share the brilliance with the world’s largest creative community.
Some of its features are explored creativity with desktop and mobile apps including Photoshop, InDesign, and Premiere Rush, access thousands of fonts for the projects right within the Creative Cloud apps, showcase and discover creative work, create and customize the portfolio website and more.
Confluence
Confluence - Team Collaboration Software | Atlassian
Confluence is a workspace collaboration software that helps in project collaboration, knowledge management thereby aiding in employee engagement and team work. This tool can be used by different ...
It supports collaborative review with ability to give feedback inline with comments.
Guru knowledge network
Guru - Knowledge management software for the future of work
Get Guru is a real-time knowledge management solution for sales, marketing, support team, and could be deployed across the entire organization to have collective intelligence on the top areas to prioritize and focus work upon ...
It is primarily used to share information to team / cross functional members, which helps in bias to action and prioritization of key tasks internally, made available on channels such as website, collection & boards, collaborative tools such as Slack, browser integrations etc.
Get Guru is powered by Artificial Intelligence, Chatbots and Analytics with custom-triggers to provide real-time insights to all users on basis of collective intelligence
Bloomfire
Best in Class Knowledge Sharing Platform
Bloomfire is a knowledge sharing platform to create one secure, searchable and easily accessible platform. The solution helps eradicate information silos by allowing the teams to securely share content with their peers. ...
The platform primarily offers Knowledge management, content organization and management, AI-powered search, Community-powered Q&A, content organization, Email and in-app notifications, Multimedia content sharing, Role-based management, content moderation, Publishing and Engagement features, Salesforce and Google Apps integration, Unlimited groups and sub-communities.
The AI powered search deep indexes every word and creates automatic tags. The platform gives users the flexibility to create impactful content by using rich media like images, videos etc. Every post gives users the option to comment, ask questions or share answers, like, share and follow.
Notion
Notion The all-in-one workspace for your notes, tasks, wikis, and ...
Notion is a collaborative document editor where one can write, plan, collaborate and organize content. It is suited for businesses looking for real-time collaboration tools to increase productivity. ...
It features tools such as Notes & Docs, knowledge base, tasks & projects, spreadsheets and Databases. It offers slash commands, drag & drop editor and real-time collaboration with coworkers that boost personal productivity.
It supports to have all important company information and documents well organized and accessible in one central location. It allows to plan, track and keep everyone aligned with a shared project roadmap. It supports to keep track of all your docs with custom keywords, set due dates and add team mates.
KnowledgeOwl
KnowledgeOwl helps organizations of all sizes build be
KnowledgeOwl is a knowledge base software designed for organizations to help manage content and create information repository which facilitates enhancement in employee performance. The platform ...
The content created on this platform can be created on a private domain and customized using CSS, HTML, and Javascript.
inSided
All-in-one customer success engagement platform
inSided is a customer success community platform built to help B2B SaaS businesses improve customer success and retention. It helps to improve digital and social presence and enhance customer relationships. ...
It’s a self-service platform driving customer success, scaling support, increasing retention, and delivering the best product experience. inSided leverages the power of community to measurably improve customer engagement and self-service in Customer Success.
inSided features for efficient customer success include a community platform to scale support by letting users help each other, a knowledge base that provides users the answers to their questions and share the expert knowledge with the community, and in-product support to boost product adoption and reduce time to value new users and many more.
DokuWiki
dokuwiki wiki software
DokuWiki is an open source wiki software designed for companies to help create corporate knowledge base, private notebook, software manual, project workspace and CMS – intranet. The primary ...
The platform does not require any database and utilizes plain text based files. The layout can be customized through multiple available templates and features can be extended via available plugins.
livepro
Customer Experience Knowledge Management
livepro is a knowledge management software designed for the companies to help enhance team learning, customer satisfaction and reduce cost on manual processes. The platform helps find answers ...
The data is collected across the processes to define KPIs like knowledge utilisation, customer behaviours and team behaviour. The tool allows publishing of knowledge in multiple locations directed towards different audiences ensuring right content reaches the right person.
Syniti
Knowledge Platform that unlock and reuse insights and knowledge trapped in data
Syniti is a data migration tool that supports the entire team as well as all data transformation, optimization, and governance requirements on a single, unified platform. This Knowledge Platform ...
Syniti assists with mergers, acquisitions, divestitures, and ERP consolidation, as well as guiding cloud data migration and optimization requirements. Discovers high-quality data that helps the business. Additionally, it allows for faster decision-making across all business activities, from strategic to operational.
PageUp
Powerful HR Software for Talent Management
PageUp is a talent management platform to recruit, develop and retain high-performing teams that helps to optimize every step of the talent management lifecycle from recruitment and onboarding to learning, performance, and succession planning, all backed by people analytics so that everyone can reach their full potential. ...
It helps to attract, nurture and convert high-quality talent with less manual effort. Improve the recruiting efficiency and effectiveness. Deliver an outstanding onboarding experience. Empower employees to learn wherever and whenever they desire to boost compliance, competence and engagement also capture goals and record progress.
pageUp attracts quality talent to the organization and converts interest into action, automates time-consuming tasks, from high volume recruiting to pre-boarding at scale and gives new starters everything they need to be prepared, connected and compliant. Also provides a single source of truth for hiring managers, recruiters and HR with user-friendly dashboards.
Shelf.io
The Future of Knowledge Management is here...
Shelf.io is an innovative knowledge management and automation platform focused on helping contact centers surface the best answers to agents and customers in seconds. It helps to scale best practices and improve efficiency. Shelf leverages generative AI and a modern SaaS infrastructure to ensure accurate, up-to-date, and trusted knowledge. With Shelf, employees, chatbots, and customers can access better answers consistently, anytime and anywhere. ...
Shelf drastically reduces the time it takes to access and manage company knowledge by delivering answers directly in the platforms customers and agents are already using like the self-service portals, IVRs, chatbots, CCaaS, CRMs and more. It supercharges agents with AI to quickly surface the information they need to do their job. Its a faster, smarter, more reliable way to find and manage contact center knowledge.
Key features of Shelf are ensuring customers find the right answers fast, integrating knowledge to customers and agents, optimizing the knowledge with automated content maintenance, maximizing agent efficiency with a distributed workforce and more.
PHPKB Knowledge Management Software
Knowledge Management Software to share knowledge with the team
PHPKB is a secure knowledge management software that allows teams of all sizes to create, share, upload, and collaborate around content. PHPKB is perfect for any team, department, company or organization that is looking for a useful way to securely, easily and meaningfully share knowledge with users, customers and staff. ...
PHPKB helps the company to share information with the customers on the company public website or Intranet with a professional-grade searchable, customizable and brand-able knowledgebase platform, substantially reducing the number of customer support inquiries, improving staff productivity and dramatically reducing the time the staff or customers spend searching for information across multiple systems such as poorly organized websites, shared folders and paper documents.
Some of its features include a browser-based interface, mobile-friendly knowledge base software, a single knowledgebase system for both internal and external users, control over document lifecycle, automatic document versioning, and many more.
Answerbase
Q&A Community and Support Software
Answerbase is a Q&A Platform that enables setting up of a knowledge base with Q&A content for the business, assists in ecommerce conversion rate optimization, and positively impacts SEO. It can be used in businesses of all sizes including large enterprises. ...
Answerbase features include Q&A Widgets and Widget builders, Customizable Responsive Design, Community Q&A Capabilities, Single Sign-On, Login and Registration, Content Moderation & Management, Manage User Accounts & Profile Management Tools and more.
The Q&A Widgets and Widget builders feature enables integration of the Q&A functionality into the existing website. The Customizable Responsive Design feature enables seamless integration with the current site and supports Q&A interaction whether on computer, tablet or mobile phone. The Content Moderation & Management feature provides tools for easy distribution, review and approval of the Q&A content in addition to new inquiry assignment, reporting tools, spam controls, and more.
Panviva
Knowledge Management - Connect, Collaborate and Communicate
Panviva is an omnichannel Knowledge Management system designed for contact center, executives and digital evangelist to help improve employee performance and increase customer satisfaction. The ...
The built in knowledge ecosystem offers APIs to connect with all applications and channels. It offers Live APIs and content APIs to ensure right content is displayed to right user.
BlueSpice MediaWiki
BlueSpice is the enterprise distribution of the famous Wikipedia software MediaWiki.
Document360
The Knowledge Base Platform, engineered for growing companies
Document360 is the No#1 rated Knowledge base software that is specifically engineered for growing companies. It helps to create a private, internal and customer-facing Knowledge Base include FAQ pages, product documentation, SOPs, ticket deflection, call centre knowledge base and many more. ...
It is trusted by many fortune 500 companies from 40+countries.
It creates and manages knowledge base articles with powerful out-of-the-box documentation features.
Its highlight features are Intelligent search, Versioning, Localization, Article lifecycle manager, Rich editors- Markdown and Wysiwyg, Customization, Category Manager, Restricted User access and workflow, Third-party integrations.
