ClickHelp Overview

ClickHelp is a feature-rich documentation tool offering single-sourcing, review workflows, and reporting. Customization and branding are flexible for team use.

Use Cases

Customers recommend Sending & Publishing Communications, Content Management, Workflow Management, as the business use cases that they have been most satisfied with while using ClickHelp.

Other use cases:

  • Collaboration
  • Knowledge Management
  • Training & Onboarding
  • Social Media Analytics
  • Helpdesk Management
  • Customer Feedback Management
  • Products & Pricelist Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using ClickHelp.

Other priorities:

  • Scale Best Practices
  • Grow Market Share
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Improve Navigation
  • Improve Visibility
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ClickHelp Use-Cases and Business Priorities: Customer Satisfaction Data

ClickHelp works with different mediums / channels such as Video. and E-Mail.

ClickHelp's features include Templates, Alerts: Popups & Notifications, SEO, etc. and ClickHelp support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also ClickHelp analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Multi-Author Capability (collaboration)..." Peer review by Administrator

ClickHelp, Writer, Contentful, Ibexa DXP, DivvyHQ Content Marketing, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ClickHelp

Top Industries

  • Information Technology and Services
  • Computer Software
  • Publishing

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

ClickHelp is popular in Information Technology And Services, Computer Software, and Publishing and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on ClickHelp Use Cases

What solutions does ClickHelp provide for Sending & Publishing Communications?

What solutions does ClickHelp provide for Content Management?

How does ClickHelp address your Workflow Management Challenges?

What makes ClickHelp ideal for Collaboration?

What Are the key features of ClickHelp for Knowledge Management?

16+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well ClickHelp solved their Knowledge Management needs. Cuspera uses 880 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

Frequently Asked Questions(FAQ)

for ClickHelp

What is ClickHelp used for?

ClickHelp is a Knowledge Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Sending & Publishing Communications, Content Management and Workflow Management .

What are the top features of ClickHelp?

Templates, Alerts: popups & Notifications and SEO are some of the top features of ClickHelp.

Who uses ClickHelp?

ClickHelp is used by Information Technology And Services, Computer Software and Publishing among other industries.

What are ClickHelp alternatives?

Writer, Contentful, Ibexa DXP and DivvyHQ Content Marketing are popular alternatives for ClickHelp.

Where is ClickHelp located?

ClickHelp is headquartered at Saint Louis, MO, United States.
lightning

Peers used ClickHelp for sending & publishing communications and content management

ClickHelp Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.18/5 ★

Read Reviews (2)
Analytics

4.23/5 ★

Read Reviews (28)
Custom Reports

3.61/5 ★

Read Reviews (102)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.18/5 ★

Read Reviews (2)
Analytics

4.23/5 ★

Read Reviews (28)
Custom Reports

3.61/5 ★

Read Reviews (102)

Software Failure Risk Guidance

?

for ClickHelp

Overall Risk Meter

Low Medium High

Top Failure Risks for ClickHelp

ClickHelp AM, LLC. News

ClickHelp Release Notes: December 2024

ClickHelp's December 2024 release includes a new block editor, improved loading times, and various user experience enhancements.

11/12/2024 - source

Documentation at the Speed of Innovation: ClickHelps December Release

ClickHelp's December release enhances documentation with features like topic content editing, single-sourcing, collaboration, analytics, security, and translation management, supporting use cases like software guides and API documentation.

10/12/2024 - source

ClickHelp AM, LLC. Feeds

ClickHelp Release Notes: October 2024

ClickHelp.com has released its October 2024 updates, enhancing features like content editing, analytics, and integrations. A new webinar, "The End of PDF Management Headaches," is scheduled for October 24.

17/10/2024 - source

Engage, Respond, Improve: Maximizing User Interaction with Comments and Feedback

Engaging with your audience is more than just sharing information; it’s about fostering conversation and building a community. In the digital age, comments and feedback serve as the lifeblood of user interaction, transforming monologues into dialogues and single narratives into rich, multi-perspective discussions. In this blog post, we’ll delve into the art of encouraging user...

The post Engage, Respond, Improve: Maximizing User Interaction with Comments and Feedback appeared first on ClickHelp.

18/06/2024 - source

Release Notes: June 2024

The summer has begun, and with it comes the latest update for ClickHelp.

The post Release Notes: June 2024 appeared first on ClickHelp.

16/06/2024 - source

ClickHelp AM, LLC. Profile

Company Name

ClickHelp AM, LLC.

Company Website

//clickhelp.com

HQ Location

Saint Louis, MO, United States

Social

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