ClickPoint Software Overview

ClickPoint-software enhances lead management by streamlining lead distribution and sales engagement. Efficiency and ROI are increased through improved processes.

Use Cases

Customers recommend Lead Management, Helpdesk Management, Lead Scoring, as the business use cases that they have been most satisfied with while using ClickPoint Software.

Other use cases:

  • Engagement Management
  • Lead Engagement
  • Lead Routing
  • Communication Management
  • Call Recording
  • Generation Of New Leads
  • Campaign Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Improve ROI are the most popular business priorities that customers and associates have achieved using ClickPoint Software.

Other priorities:

  • Scale Best Practices
  • Acquire Customers
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Improve Internal Communications
See all business priorities See less business priorities

ClickPoint Software Use-Cases and Business Priorities: Customer Satisfaction Data

ClickPoint Software works with different mediums / channels such as Phone Calls. and Text SMS.

ClickPoint Software's features include Recording, Templates, Alerts: Popups & Notifications, etc. and ClickPoint Software support capabilities include Phone Support, 24/7 Support, Email Support, etc. also ClickPoint Software analytics capabilities include Custom Reports, and Analytics.

Reviews

"It is very easy to use and saves my team a ton of time. Lots of smart features so you don't have to worry about if it's the right time to call or how often you should call. You set the parameters and the system feeds you the leads. Leads are called ...quickly and it has just saved us a ton of time and money. Being able to hire less people and make them more productive has been a huge help to our call center." - Tony Balluff

ClickPoint Software, Velocify, Kixie Integrated Voice, Channels, Dialshree, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ClickPoint Software

Top Industries

  • Financial Services
  • Entertainment
  • Consumer Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

ClickPoint Software is popular in Financial Services, Entertainment, and Consumer Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on ClickPoint Software Use Cases

What makes ClickPoint Software ideal for Lead Management?

How does ClickPoint Software facilitate Helpdesk Management?

How does ClickPoint Software facilitate Lead Scoring?

How does ClickPoint Software facilitate Engagement Management?

How can ClickPoint Software optimize your Lead Engagement Workflow?

39+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well ClickPoint Software solved their Sales Engagement needs. Cuspera uses 1348 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
ClickPoint Software testimonial

Tony Balluff

Director of Inside Sales

Aptive

It is very easy to use and saves my team a ton of time. Lots of smart features so you don't have to worry about if it's the right time to call or how often you should call. You set the parameters and the system feeds you the leads. Leads are called quickly and it has just saved us a ton of time and... money. Being able to hire less people and make them more productive has been a huge help to our call center.

Testimonial By Tony Balluff
ClickPoint Software testimonial

Talya Lev-Mor

Co-Founder / CTO

ResumeTarget

Support team is fantastic! The intro of chat support in the system has been amazing to quickly answer any questions we have on the fly. Its a fantastic system to get through leads fast and when you want to instill a very specific process of how your leads should be managed. Very simple to use and e...asy to learn. The ideology of clearing the screen makes it very easy to communicate that to new hires as well as look to see at the performance of the team at a glance.

Testimonial By Talya Lev-Mor
ClickPoint Software testimonial

Mehdi Amini

Owner

AMG Mortgage

ClickPoint customized the sales solution, allowing us to reach more prospects at critical stages of their buying journey. As a result, we increased total sales applications by 20%. Testimonial By Mehdi Amini
CUSTOMERS TESTIMONIALS
ClickPoint Software testimonial

Tony Balluff

Director of Inside Sales

Aptive

It is very easy to use and saves my team a ton of time. Lots of smart features so you don't have to worry about if it's the right time to call or how often you should call. You set the parameters and the system feeds you the leads. Leads are called quickly and it has just saved us a ton of time and... money. Being able to hire less people and make them more productive has been a huge help to our call center.

Testimonial By Tony Balluff
ClickPoint Software testimonial

Talya Lev-Mor

Co-Founder / CTO

ResumeTarget

Support team is fantastic! The intro of chat support in the system has been amazing to quickly answer any questions we have on the fly. Its a fantastic system to get through leads fast and when you want to instill a very specific process of how your leads should be managed. Very simple to use and e...asy to learn. The ideology of clearing the screen makes it very easy to communicate that to new hires as well as look to see at the performance of the team at a glance.

Testimonial By Talya Lev-Mor
ClickPoint Software testimonial

Mehdi Amini

Owner

AMG Mortgage

ClickPoint customized the sales solution, allowing us to reach more prospects at critical stages of their buying journey. As a result, we increased total sales applications by 20%. Testimonial By Mehdi Amini

Case Studies

COMPANY INDUSTRY CASE STUDIES
ClickPoint Software case study
Entertainment
Entertainment
Case Study Steinway & Sons

ClickPoint Lead Managerâ„¢ Enables Steinway & Sons to Route Internet Leads to Dealers and Franchisees, Streamlining Sales Efforts and Boosting ROI

Read More
ClickPoint Software case study
Entertainment
Entertainment
Case Study Montrose Travel

Montrose Travel scales rapidly, doubling sales headcount in less than 60 days with ClickPoint Lead Managerâ„¢

Read More
ClickPoint Software case study
Consumer Services
Consumer Services
Case Study TruGreen

ClickPoint, have increased digital sales by approximately 75% enabled to grow more efficiently at scale, only adding to success and delivering the exact formula needed to drive leads and sales in the rapidly evolving consumer services segment.

Read More

Video

ClickPoint Lead Management Software Demonstration Video

Video Thumbnail

Frequently Asked Questions(FAQ)

for ClickPoint Software

What is ClickPoint Software?

ClickPoint Software is a Sales Engagement platform built to simplify the sales process, enabling salespeople to communicate with more prospects by using the right communication channel at the right time. It helps to improve ROI, increase sales and revenue and improve digital and social presence.

ClickPoint provides immediate, real, and measurable value, improving all areas in the customer outreach and follow up process to immediately impact sales performance. Some of its features include guided selling, automate sales marketing, prioritize sales activities, outbound Dialing, inbound call management, call tracking, and many more.

What is ClickPoint Software used for?

ClickPoint Software is a Sales Engagement Software mainly used by its customers to Increase Sales & Revenue and Improve ROI by Lead Management, Helpdesk Management and Lead Scoring .

What are the top features of ClickPoint Software?

Recording, Templates and Alerts: popups & Notifications are some of the top features of ClickPoint Software.

Who uses ClickPoint Software?

ClickPoint Software is used by Financial Services, Entertainment and Consumer Services among other industries.

What are ClickPoint Software alternatives?

Velocify, Kixie Integrated Voice, Channels and Dialshree are popular alternatives for ClickPoint Software.
lightning

Peers used ClickPoint Software for lead management and helpdesk management

ClickPoint Software Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.54/5 ★

Read Reviews (132)
Analytics

4.05/5 ★

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.54/5 ★

Read Reviews (132)
Analytics

4.05/5 ★

Read Reviews (22)

Software Failure Risk Guidance

?

for ClickPoint Software

Overall Risk Meter

Low Medium High

Top Failure Risks for ClickPoint Software

ClickPoint Software Profile

Company Name

ClickPoint Software

HQ Location

Employees

11-50

Financials

PRIVATE