Cogno AI Overview

Cogno-ai and Exotel enable intelligent, global customer conversations via voice, messaging, and video. Connected conversations are crafted at scale with ease.

Use Cases

Customers recommend Engagement Management, Social Media Analytics, Onboarding, as the business use cases that they have been most satisfied with while using Cogno AI.

Other use cases:

  • Collaboration
  • Lead Engagement
  • Content Sharing
  • Contact List Management
  • Document Sharing
  • Sales Call Management
  • Competitive Intelligence
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Cogno AI.

Other priorities:

  • Scale Best Practices
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Cogno AI Use-Cases and Business Priorities: Customer Satisfaction Data

Cogno AI works with different mediums / channels such as Video.

Cogno AI's features include Bot, Ticketing, and Personalization. and Cogno AI support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Cogno AI analytics capabilities include Analytics, and Custom Reports.

Cogno AI, belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Cogno AI Use Cases

How efficiently Does Cogno AI manage your Engagement Management?

What Are the key features of Cogno AI for Collaboration?

8+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Cogno AI solved their Customer Experience Management needs. Cuspera uses 245 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.

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Cogno AI - WhatsApp Campaigns Product

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Peers used Cogno AI for engagement management and social media analytics

Cogno AI Features

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FEATURE RATINGS AND REVIEWS
AI Powered

4.40/5 ★

Read Reviews (44)
Analytics

4.41/5 ★

Read Reviews (20)
Custom Reports

4.08/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.40/5 ★

Read Reviews (44)
Analytics

4.41/5 ★

Read Reviews (20)
Custom Reports

4.08/5 ★

Read Reviews (7)

Software Failure Risk Guidance

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for Cogno AI

Overall Risk Meter

Low Medium High

Top Failure Risks for Cogno AI

Cogno AI Profile

Company Name

Cogno AI

Company Website

https://www.getcogno.ai/

HQ Location

E-165, Solaris 1, Saki Vihar Road, Powai, Mumbai, Maharashtra, India - 400072

Employees

51-100

Social

Financials

SEED