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Confluence: Reviews, Testimonials and Expert Opinions
(17675)Confluence - Team Collaboration Software | Atlassian
Top 37 Confluence Alternatives
Notion
Notion The all-in-one workspace for your notes, tasks, wikis, and ...
Notion is a collaborative document editor where one can write, plan, collaborate and organize content. It is suited for businesses looking for real-time collaboration tools to increase productivity. ...
It features tools such as Notes & Docs, knowledge base, tasks & projects, spreadsheets and Databases. It offers slash commands, drag & drop editor and real-time collaboration with coworkers that boost personal productivity.
It supports to have all important company information and documents well organized and accessible in one central location. It allows to plan, track and keep everyone aligned with a shared project roadmap. It supports to keep track of all your docs with custom keywords, set due dates and add team mates.
Bloomfire
Best in Class Knowledge Sharing Platform
Bloomfire is a knowledge sharing platform to create one secure, searchable and easily accessible platform. The solution helps eradicate information silos by allowing the teams to securely share content with their peers. ...
The platform primarily offers Knowledge management, content organization and management, AI-powered search, Community-powered Q&A, content organization, Email and in-app notifications, Multimedia content sharing, Role-based management, content moderation, Publishing and Engagement features, Salesforce and Google Apps integration, Unlimited groups and sub-communities.
The AI powered search deep indexes every word and creates automatic tags. The platform gives users the flexibility to create impactful content by using rich media like images, videos etc. Every post gives users the option to comment, ask questions or share answers, like, share and follow.
Guru knowledge network
Guru - Knowledge management software for the future of work
Get Guru is a real-time knowledge management solution for sales, marketing, support team, and could be deployed across the entire organization to have collective intelligence on the top areas to prioritize and focus work upon ...
It is primarily used to share information to team / cross functional members, which helps in bias to action and prioritization of key tasks internally, made available on channels such as website, collection & boards, collaborative tools such as Slack, browser integrations etc.
Get Guru is powered by Artificial Intelligence, Chatbots and Analytics with custom-triggers to provide real-time insights to all users on basis of collective intelligence
Shelf.io
The Future of Knowledge Management is here...
Shelf.io is an innovative knowledge management and automation platform focused on helping contact centers surface the best answers to agents and customers in seconds. It helps to scale best practices and improve efficiency. Shelf leverages generative AI and a modern SaaS infrastructure to ensure accurate, up-to-date, and trusted knowledge. With Shelf, employees, chatbots, and customers can access better answers consistently, anytime and anywhere. ...
Shelf drastically reduces the time it takes to access and manage company knowledge by delivering answers directly in the platforms customers and agents are already using like the self-service portals, IVRs, chatbots, CCaaS, CRMs and more. It supercharges agents with AI to quickly surface the information they need to do their job. Its a faster, smarter, more reliable way to find and manage contact center knowledge.
Key features of Shelf are ensuring customers find the right answers fast, integrating knowledge to customers and agents, optimizing the knowledge with automated content maintenance, maximizing agent efficiency with a distributed workforce and more.
KnowledgeOwl
KnowledgeOwl helps organizations of all sizes build be
KnowledgeOwl is a knowledge base software designed for organizations to help manage content and create information repository which facilitates enhancement in employee performance. The platform ...
The content created on this platform can be created on a private domain and customized using CSS, HTML, and Javascript.
DokuWiki
dokuwiki wiki software
DokuWiki is an open source wiki software designed for companies to help create corporate knowledge base, private notebook, software manual, project workspace and CMS – intranet. The primary ...
The platform does not require any database and utilizes plain text based files. The layout can be customized through multiple available templates and features can be extended via available plugins.
livepro
Customer Experience Knowledge Management
livepro is a knowledge management software designed for the companies to help enhance team learning, customer satisfaction and reduce cost on manual processes. The platform helps find answers ...
The data is collected across the processes to define KPIs like knowledge utilisation, customer behaviours and team behaviour. The tool allows publishing of knowledge in multiple locations directed towards different audiences ensuring right content reaches the right person.
PHPKB Knowledge Management Software
Knowledge Management Software to share knowledge with the team
PHPKB is a secure knowledge management software that allows teams of all sizes to create, share, upload, and collaborate around content. PHPKB is perfect for any team, department, company or organization that is looking for a useful way to securely, easily and meaningfully share knowledge with users, customers and staff. ...
PHPKB helps the company to share information with the customers on the company public website or Intranet with a professional-grade searchable, customizable and brand-able knowledgebase platform, substantially reducing the number of customer support inquiries, improving staff productivity and dramatically reducing the time the staff or customers spend searching for information across multiple systems such as poorly organized websites, shared folders and paper documents.
Some of its features include a browser-based interface, mobile-friendly knowledge base software, a single knowledgebase system for both internal and external users, control over document lifecycle, automatic document versioning, and many more.
Notion
Notion The all-in-one workspace for your notes, tasks, wikis, and ...
In the sphere of knowledge management, Notion excels in providing ease of use, especially for large enterprises with its strong emphasis on security, privacy, and custom reporting. Confluence, on the other hand, offers comprehensive collaborative capabilities suited to a broader range of industries, heavily focusing on integration and scaling best practices. Both platforms serve different scales of business needs effectively, helping businesses choose based on operational scale and industry fit. ...
PairSoft
AP Automation and Document Management software
PairSoft is an AP Automation and Document Management software that effortlessly connects with the current ERP. The accounting, procurement, and fundraising teams can perform at their highest level using PairSoft. ...
PairSoft's AP automation, procurement, and document management solutions help lower expenses and raise the team above repetitive, transactional labor. PairSoft enables teams in charge of fundraising, procurement, and accounts payment to become more efficient and productive.
Slite
One Combined Workspace. All Your Team Documentation.
In the knowledge management space, Confluence emphasizes robust collaboration and content management, ideal for diverse segments from large enterprises to small businesses. In contrast, Slite offers more limited knowledge management but excels in integration with chat-based platforms. Confluence's extensive support options and enterprise focus make it more suitable for larger operations, whereas Slite may appeal to smaller teams or those leveraging specific communication channels. ...
Tettra
Company Wiki and Internal Knowledge Base software
Confluence and Tettra offer unique advantages for businesses seeking knowledge management solutions. Confluence excels with its widespread collaboration and content management features, making it ideal for larger enterprises. Tettra, on the other hand, provides a more focused and simplified knowledge-sharing platform suitable for small to mid-sized businesses. Both are supported through robust vendor channels, although Confluence offers more extensive support options. Understanding your company’s specific operational environment and needs can guide the choice between these platforms. ...
Meribook
Document, Distribute & Profit From Your Knowledge
Confluence predominantly serves as a comprehensive tool for enterprise-level collaboration and content management, appealing to industries like software and IT services. It excels in improving internal communication and streamlining content sharing with robust support options. In contrast, Meribook offers basic functionalities suited for brand building and selective reporting, with minimal support channels. As such, Confluence caters to large enterprises with complex needs, while Meribook fits smaller entities focusing on brand awareness. ...
Guru knowledge network
Guru - Knowledge management software for the future of work
Guru Knowledge Network and Confluence both offer robust solutions in knowledge management but cater to distinct operational needs. Guru Knowledge Network excels in integration and data handling, suitable for industries like software and internet, while Confluence emphasizes collaboration and document management, favored by enterprises across IT and other sectors. ...
Bloomfire
Best in Class Knowledge Sharing Platform
Bloomfire and Confluence are leading solutions in the Knowledge Management category, supporting distinct user and business needs. Bloomfire caters to enterprises focusing on analytics and AI-driven insights, offering strong support in onboarding and 24/7 availability. Confluence excels in large-scale collaboration and integration, suitable for tech industries with its robust migration capabilities. Businesses should evaluate their collaboration intensity and support preferences to choose the right tool. ...
KnowledgeOwl
KnowledgeOwl helps organizations of all sizes build be
Confluence excels in catering to companies with an expansive need for collaboration and knowledge sharing, backed by extensive enterprise-level features like custom reporting and data integration. Ideal for larger businesses, it supports thorough communication and documentation processes. KnowledgeOwl, while smaller in scale, stands out with its focus on creating comprehensive knowledge bases and helpdesk management, making it a choice for enterprises that lean towards customer support and content management. Its industry-specific deployment is well suited for software and internet businesses. ...
inSided
All-in-one customer success engagement platform
inSided is a customer success community platform built to help B2B SaaS businesses improve customer success and retention. It helps to improve digital and social presence and enhance customer relationships. ...
It’s a self-service platform driving customer success, scaling support, increasing retention, and delivering the best product experience. inSided leverages the power of community to measurably improve customer engagement and self-service in Customer Success.
inSided features for efficient customer success include a community platform to scale support by letting users help each other, a knowledge base that provides users the answers to their questions and share the expert knowledge with the community, and in-product support to boost product adoption and reduce time to value new users and many more.
DokuWiki
dokuwiki wiki software
Confluence and DokuWiki both fall under knowledge management solutions but cater to different needs. Confluence offers robust capabilities supporting a wide range of activities, aligning with enterprise-level communication and knowledge management. It aids in improving internal communications and scaling best practices. In contrast, DokuWiki offers basic content management and communication features, suitable for simpler use cases. It primarily supports improving communication with minimal focus on large-scale business goals. Confluence is preferred for its comprehensive vendor support, while DokuWiki keeps things straightforward. ...
livepro
Customer Experience Knowledge Management
Confluence and livepro both cater to knowledge management needs but differ significantly in their approach and capabilities. Confluence excels in collaboration and content management, aiding large enterprises with various integration and compliance features. Meanwhile, livepro focuses on customer engagement, particularly in government and financial sectors, offering targeted features like helpdesk management and customer satisfaction measurement. Businesses in need of extensive collaboration might prefer Confluence, while those focusing on customer interaction will find livepro more beneficial. ...
Syniti
Knowledge Platform that unlock and reuse insights and knowledge trapped in data
Syniti is a data migration tool that supports the entire team as well as all data transformation, optimization, and governance requirements on a single, unified platform. This Knowledge Platform ...
Syniti assists with mergers, acquisitions, divestitures, and ERP consolidation, as well as guiding cloud data migration and optimization requirements. Discovers high-quality data that helps the business. Additionally, it allows for faster decision-making across all business activities, from strategic to operational.
PageUp
Powerful HR Software for Talent Management
Confluence and PageUp cater to different knowledge management needs. Confluence excels in large-scale collaboration and offers diverse integration and reporting features, making it popular among enterprises and tech industries. PageUp focuses more on employee engagement and simple workflow management, appealing to small to mid-market businesses, especially in accounting and HR. While Confluence provides extensive support options, PageUp offers basic support, reflecting different user needs and operational complexities. ...
Shelf.io
The Future of Knowledge Management is here...
Confluence offers robust collaboration features, appealing to large enterprises in software and IT industries, while Shelf.io specializes in knowledge management for smaller markets and marketing firms. Confluence's comprehensive support, combined with its integration capabilities, makes it a versatile tool for content and document management. Shelf.io provides enhanced AI-powered features with a focus on social media management, suitable for teams prioritizing brand engagement and internal communication. Both cater to distinct needs, aligning with their user segments effectively. ...
PHPKB Knowledge Management Software
Knowledge Management Software to share knowledge with the team
Confluence excels in supporting collaboration and content sharing, serving diverse industries with robust vendor support. It's well-suited for enterprises seeking enhanced internal communication and scalable best practices. PHPKB Knowledge Management Software, focusing on knowledge management with simpler support options, is ideal for businesses prioritizing integration and privacy features. ...
Answerbase
Q&A Community and Support Software
Answerbase is a Q&A Platform that enables setting up of a knowledge base with Q&A content for the business, assists in ecommerce conversion rate optimization, and positively impacts SEO. It can be used in businesses of all sizes including large enterprises. ...
Answerbase features include Q&A Widgets and Widget builders, Customizable Responsive Design, Community Q&A Capabilities, Single Sign-On, Login and Registration, Content Moderation & Management, Manage User Accounts & Profile Management Tools and more.
The Q&A Widgets and Widget builders feature enables integration of the Q&A functionality into the existing website. The Customizable Responsive Design feature enables seamless integration with the current site and supports Q&A interaction whether on computer, tablet or mobile phone. The Content Moderation & Management feature provides tools for easy distribution, review and approval of the Q&A content in addition to new inquiry assignment, reporting tools, spam controls, and more.
Panviva
Knowledge Management - Connect, Collaborate and Communicate
Panviva is an omnichannel Knowledge Management system designed for contact center, executives and digital evangelist to help improve employee performance and increase customer satisfaction. The ...
The built in knowledge ecosystem offers APIs to connect with all applications and channels. It offers Live APIs and content APIs to ensure right content is displayed to right user.
BlueSpice MediaWiki
BlueSpice is the enterprise distribution of the famous Wikipedia software MediaWiki.
Document360
The Knowledge Base Platform, engineered for growing companies
Document360 is the No#1 rated Knowledge base software that is specifically engineered for growing companies. It helps to create a private, internal and customer-facing Knowledge Base include FAQ pages, product documentation, SOPs, ticket deflection, call centre knowledge base and many more. ...
It is trusted by many fortune 500 companies from 40+countries.
It creates and manages knowledge base articles with powerful out-of-the-box documentation features.
Its highlight features are Intelligent search, Versioning, Localization, Article lifecycle manager, Rich editors- Markdown and Wysiwyg, Customization, Category Manager, Restricted User access and workflow, Third-party integrations.
