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ConnectWise Automate: Reviews, Testimonials and Expert Opinions
(1927)Remote Monitoring and Management Software | ConnectWise Automate
Top 34 ConnectWise Automate Alternatives
Alloy Software
Alloy Software - Powerful Customer-Driven IT Software, IT infrastructure
Alloy Software is a software solution for IT Service Management, IT Asset Management, and Network Inventory that assists organizations in automating, managing, and improving all sizes of automated IT operations. It assists organizations by providing unrivaled customer service experiences through the use of smooth, intelligent, and flexible software, as well as unstoppable IT teamwork and a deep understanding of technology operations. ...
It improves ITSM operations, automates routine daily tasks, and resolves issues faster, reducing errors and increasing team productivity and efficiency. It allows you to gain complete visibility and control over your IT resources, save money, and make better decisions. Improve support teams, automate daily tasks, and resolve issues faster than ever before.
ManageEngine ServiceDesk Plus
Service desk software to supercharge IT help desk
ServiceDesk Plus is an IT Helpdesk software used by IT professionals to provide amazing customer service. To prevent business interruptions due to IT issues, it offers excellent visibility and centralized control. ...
It provides a best practice IT service management with ServiceDesk Plus' full-stack ITSM suite. Increase service desk adoption rates by being where the end users are. Boost the service desk team's productivity by setting up efficient automation. Tailor fit your service desk attributes and processes to meet your business objectives. Optimize asset utilization to ensure maximum ROI. Control and manage all things IT through 360 ITSM and so on.
Its features are Reporting/Analytics, Ticket Management, Automated Routing, Service Level Agreement (SLA) Management, Change Management, Incident Management, Knowledge Base Management, Task Management, Activity Tracking, Mobile Access, etc.
SolarWinds Service Desk
An IT service management (ITSM) solution that understands what it takes to successfully....
SolarWinds Service Desk is an IT Service Desk Software that enables modern organizations worldwide to deliver a superior service experience to their employees. It helps enterprises manage IT complexity, scale IT support services, and increase security within the service desk. ...
It offers comprehensive service desk functionality that helps businesses respond to service requests in a timely manner, resulting in improved support. The IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. Through unprecedented agility and scalability, SolarWinds Service Desk gives organizations the ability to rapidly and consistently deliver the services that employees need to get work done. It advanced ITSM capabilities that meet the heightened security expectations of modern enterprises and improve key service management processes for employees.
Key features include incident management consolidates, manages, and prioritizes incoming tickets, service catalog standardizes service request and fulfillment processes, service portal for users to have a single place to submit tickets and requests, change management to plan, review, and implement changes quickly and successfully, and more. It is a fully integrated service desk and asset management solution utilizing a SaaS/multi-tenant platform, allowing internal service providers to streamline process improvement and greater productivity.
BirdEye
Online Review Management | Customer Review Software
BirdEye is a customer experience platform designed for both Small Business and Enterprise to help enhance business, increase revenue and improve operations at scale. It helps the sales, marketing and the customer experience teams to create brand awareness on web, dominate search results, attract more reviews and track real-time review from the customers. ...
The tool offers a variety of ways to interact with the customers including webchats, messenger and social media platforms. The primary features of the software include Listings, Review management, review monitoring, surveys, Ticketing, Benchmarking and insights reporting.
Social media engagement allows businesses to resolve issues, track all the brand mentions, generate awareness for the brand and get new followers on sites like Twitter and Facebook.
Yotpo
eCommerce Marketing Platform to Accelerate Growth
Yotpo is a user-generated content marketing platform that provides advanced solutions for building brand value, customer experience, visual marketing, loyalty and referrals. It is suited for e-commerce marketers looking to accelerate growth by enabling advocacy and maximizing customer lifetime value. ...
It features SMS marketing, Reviews & Ratings, Loyalty & Referrals, Visual Marketing and easy integration. It allows to moderate, measure and optimize all your content in one platform.
It offers content generation through reviews, community Q&A, photos, social curation and on-site social proof. It allows to acquire customers through custom-designed customer experience, on-site conversions, referral programs, visitor’s email, campaigns and traffic acquisitions. It provides with measurable ROI, dashboards, customer management, consumer insights, program and performance analytics.
Bazaarvoice
Bazaarvoice | Allows brands and retailers to collect and display several types of authentic user-generated content on their e-commerce websites
Bazaarvoice Connections is a Review Platform that supports in responding to questions and reviews across the retail network. It helps to improve brand engagement and acquire customers. Bazaarvoice ...
Bazaarvoice Retail Network supports in tracking and managing all the questions and reviews across One portal and sets rules, get notifications, and provide the information the shoppers need to make purchase decisions.
Podium
Messaging Platform to connect with website traffic with one easy-to-use inbox
Podium is a messaging platform to get connected with website traffic, get reviews, collect payments, and more by sending a quick message. It helps to acquire customers, improve digital and social presence and internal communications. ...
Podium helps to conveniently manage and respond to every message across multiple channels, all from one platform. It connects with the customers on their favorite channels, quickly interacts with the customers, leads and team members with context for every conversation.
Some of its features include managing inbox, chat on the go, grouped conversations, auto-responder, automated conversations, and more.
Reputation.com
Experience Management Platform for listening, understanding and taking action.
Reputation.com is a cloud-based reputation management solution designed to help multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. It comes with a centralized dashboard, which enables companies to collect data from multiple sources and provides a 360-degree view of online as well as offline reputation. ...
Reputation.com offers a reputation score, which provides real-time calculations of enterprises' performance across various customer segments using star ratings, reviews, business listings and social engagement. The artificial intelligence (AI)-based algorithm uses machine learning to provide targeted recommendations for improving customer experience.
Reputation.com offers a host of features such as competitive benchmarking, sentiment analysis, natural language processing, social network engagement, and more. Reputation.com’s analytics module allows users to gain insights into their business’s online presence across social channels such as Twitter, YouTube and Instagram, as well as schedule the sharing of reports with managers. It also integrates with various third-party applications including Salesforce, Facebook, Amazon, and more via an API.
PowerReviews
Driving Growth for Brands and Retailers using User Generated Content
PowerReviews software uses User generated Content for improving the quality and volume of product ratings and reviews.helping brands and retailers in growing their business, with improved product quality and better customer experience. ...
The Reviews and Ratings module helps to capture and amplify User generated content and use it to inspire buyer confidence, and increase conversions and sales. The Product Sampling solution helps in generating fresh reviews and rating, and increased submissions, especially helpful in new product launches.
The Analytics suite powered by AI and NLP provides context based actionable insights that help in making informed business decisions. UGC Syndication is a network of the largest brands and retailers that helps in increasing the reach to more shoppers and increased sales by syndicating ratings, reviews and content.
Pingdom
Website Monitoring & Performance Tools | Pingdom
Pingdom is a website monitoring and performance tool used to enable the web faster and more reliable. It helps to acquire customers and enhance customer relationships. Pingdom's monitoring service ...
Some of Pingdom’s website monitoring tools include uptime monitoring to test the availability of the website, applications, and servers, page speed monitoring, transaction monitoring tools to ensure customers always have a smooth experience, and website status monitoring.
Grade.Us Review Management
Grade.us: Get More Online Reviews - Best Reputation and Review ...
Grade.us is a SaaS platform for complete online review management and marketing. It helps to improve ROI and acquire customers. It helps to convert happy customers into reviewers, guide unhappy ...
The Grade.us review management platform helps to automate the process of improving reputation. It monitors and responds to reviews, shares reviews on social media channels and measures the quality and quantity of online reviews. These features of Grade.us helps business with visibility and credibility.
Chatmeter Platform
Local listing, review, and social media management for the multi-location brand and agency
Chatmeter a location expert is an all-in-one SEO management software that helps multi-location brands and agencies stay in control of every location. It helps to acquire customers and improve digital and social presence. ...
Chatmeter offers review management, listing management, local SEO management, and many more online reputation management features for chains and agencies all from one easy to use dashboard. It helps in real-time monitoring of all reviews, social media pages, and making listings easy to take action where most required.
Chatmeter features include enterprise-level reporting and analytics, improve local brand visibility score, intuitively read, analyze, and report on millions of customer reviews about the brand, a systematic approach to keeping local listings accurate and more.
GTmetrix
A tool that provides website speed and performance assessment across different countries and browsers enabling optimization opportunities
GTmetrix is a website performance testing and monitoring tool that monitors page performance and provides detailed reports on the performance of any website. It helps users develop a faster, more efficient, and all-around improved website experience. ...
GTmetrix keeps track of page metrics such as page scores, page speed, number of requests, and more with in-depth visualizations and scheduled monitoring. It can easily analyze the loading times of any web page with access to 65 servers in 22 different locations. It is built on Google Lighthouse metrics, to receive accurate page insights into different performance metrics. The built-in report page summarizes performance data based on performance indicators such as contentful paint, total blocking time, and cumulative layout shift.
Key features include analyzing pages with Google Lighthouse, getting performance milestones, focus on the performance metrics, monitor pages and run a test daily, weekly or monthly, visualize performance with 4 graphs, annotate areas of interest, and more.
ReviewTrackers
Measure the Customer Experience
ReviewTrackers is a customer feedback software that helps businesses transform the customer experience. It helps to increase local SEO rankings, analyze customer experience to make better business decisions, and drive results that impact revenue. ...
ReviewTrackers builds simple, helpful technology that bridges the gap between the brand and the customer. It enables businesses to understand the customers better, build more trust, and find the insights that move the business forward.
Its features include monitoring and analyzing reviews to build a strong online reputation, customer experience analytics, boost local SEO, and monitor employee, customer, and app store feedback.
Press Ganey
Human Experience Healthcare
Press Ganey is a Human Experience platform for healthcare. It connects people, processes, and technology to help by understanding the individuals and optimizing the experiences at the heart of the industry. ...
Okendo
Customer Review Software to drive growth throughout the buying journey.
Okendo is a Customer review software that helps to build shopper trust and excitement and drive conversion. It helps to drive more traffic by showing reviews on social marketing channels including Google Ads, Google Search, and Google Shopping. ...
It enables merchants and users to achieve maximum results and a bigger return on their marketing investment. It can accelerate the growth of high-performance merchants, power Shopify’s biggest brands, process millions of orders and scale effortlessly to meet peak periods of shopper traffic.
Some of its features include automated review requests, capturing customer insights, and product insights, visually sharing the product experience, answering shopper’s important pre-purchase questions and facilitating customer community interaction, multi-channel marketing and more.
UpCity
Find Great Digital Marketing Service Providers
UpCity is an online marketplace that empowers successful relationships between businesses and marketing service providers by providing transparent, trustworthy information. It helps to enter new markets and acquire customers. ...
UpCity offers customized solutions to help scale business at any stage. Businesses come to the UpCity Marketplace to find service providers they can trust. Connecting to the UpCity marketplace helps to build reputation, grow business, and increase recommend ability. Its agency software is an all-in-one reporting and workflow management software that allows to build dashboards, manage tasks, and schedule reports to efficiently scale the agency. Its SEO services are available as a white label option for companies looking to take their digital marketing efforts to the next level.
Some of its features include finding curated professionals, automate reporting processes, agency growth engine, and many more.
GatherUp
Reputation Management Software for any business
GatherUp is a customer experience and online review engine that enables insights to empower marketing and convert customers. It helps businesses and brands deliver a better customer experience through customer feedback, net promoter score, and online reviews. ...
GatherUp gathers, manages and markets a brand's customer experience using insights generated from customer feedback. It builds a continuous cycle of happy customers and powerful reviews to capture the next customer. It comes with tools for search engine optimization, a centralized database and sales funnels enabling users to drive website traffic and convert visitors into leads.
GatherUp features include customer experience management, review and feedback generation, review and reputation monitoring, marketing and SEO, gather and manage, measure and report, automation and integrations and more. GatherUp's kiosk mode allows users to capture email addresses of customers, record feedback at POS and address client security and privacy concerns.
AppFollow
Boost your app growth | AppFollow
AppFollow is an App Monitoring, App Store Optimization, and Customer Support platform. It helps to gather and manage the app’s and game’s data, increase app conversion rate, improve app store rankings and app user loyalty. It helps to enhance customer realtionships and improve ROI ...
AppFollow is a single workspace that benefits everyone involved in running a mobile app. It helps in time-saving dealing with reviews to increase customer support efficiency, boost organic installs and outrank the competitors, monitor app performance and gain actionable insights and more.
Some of its features include automating reviews management to increase the efficiency of the support team, breakthrough in product development to meet customers' needs, and evaluate marketing campaigns, gain insights from competitors, increase organic downloads and grow app popularity and many more.
TargetBay
TargetBay - Reviews And Q&A, Behavioral Pop Up, Email ...
"BayEngage has helped to skyrocket email marketing revenue to about $60k in just 3 months. BayEngage from TargetBay is extremely user-friendly and a great time saver for Ecommerce email marketing campaigns. We used both Infusionsoft and Mailchimp, bu...t we found it challenging to send emails without bouncing back and have them landed in the ‘Inbox folder’, email open rates challenge was finally solved and that too instantly when we switched to BayEngage from TargetBay.
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- Stacy R
GoodFirms
B2B Reviews & Rating Platform you can trust
GoodFirms is a trusted B2B review and rating platform, featuring hand-picked lists of top companies backed by verified reviews from real users. We believe in empowering users to find the right partner based on client reviews and unbiased research. Millions of users trust GoodFirms to help them make the best partnership decisions. ...
GoodFirms go beyond by encompassing a wide range of service providers across diverse industries and domains. Moreover, the platform provides an extensive listing of software accompanied by authentic reviews, ensuring that individuals can make well-informed decisions.
NiceJob
Get More Reviews, Build a Great Reputation.
NiceJob a reputation management tool is the easiest way to get more reviews and build a reputation. It creates social media buzz, improves SEO, and win more sales. It helps to acquire customers and increase sales and revenue. ...
NiceJob helps to turn the customers into raving fans, convert more visitors into paying customers, and helps in driving sales. It also helps to win over the reviews with automated emails and text messages.
Some of its features include automated sharing, more engagement, measure the results, optimized search engines, reputation monitoring, website integration, SMS messages, and many more.
Broadly
Online Customer Review Management Software
Broadly is online customer review software that helps businesses look great online getting more positive online reviews, keeping negative feedback offline, and attracting more customers. It helps to improve digital and social presence and acquire customers. ...
Broadly helps attract and capture leads, streamline communications by email and text, collect mobile payments, and gather feedback and reviews all through one app.
Broadly converts more leads into customers through web chat that makes it easy for new customers to get in touch. It automates and follows up with customers to gain real-time feedback about their experiences, and also engages with the contact through a mobile app that enables to chat with customers and prospects, manage contact list, and respond to reviews.
Experience.com
Experience management platform for activating better experiences
Experience.com is a cloud-based platform that empowers businesses to drive employee behavior while improving customer experience, online reputation and revenues. Its unique, player-integrated approach to customer feedback yields powerful CX insights while amplifying online reviews, marketing automation and local search rankings. It helps to acquire customers, enter new markets and, improve digital and social presence. ...
Experience.com helps to engage people and power businesses everywhere with high response rates, NPS improvements, and custom analytics, that helps to transform the business. It also gathers continuous feedback from employees at every meaningful moment in the employee journey.
Build custom solutions to collect and analyze feedback, build automated workflows for every business unit and department, build feedback campaigns and drive employee engagement and behavior, create real-time performance leader boards to create competition and more.
Alerti
Alerti - Powerful and affordable social media monitoring and analytics
Alerti a reputation management tool is a semantic analysis and artificial intelligence to measure and improve the business reputation. It helps to improve digital and social presence and increase sales and revenue. ...
Alerti takes control of the reputation by receiving alerts as soon as negative reviews are posted, measuring the satisfaction of the customers by monitoring key metrics like the reputation score, conversation of the customers, and their sentiment to improve reputation, engage on social media, monitor competitors, and so on.
Features of Alerti include creating alerts to monitor reviews posted about the business, filter results by date, source, sentiment, influence, engagement and automate comments, get advanced analytics for the social accounts, measure the volume and sentiment of reviews and mentions over time and much more.
