Constant Contact Overview

Constant Contact helps small businesses create effective email marketing campaigns with customizable templates and real-time insights. It supports importing data from various sources and offers tools for automation, event management, and social media marketing.

Use Cases

Customers recommend Communication Management, Contact List Management, Campaign Management, as the business use cases that they have been most satisfied with while using Constant Contact.

Other use cases:

  • Engagement Management
  • Social Media Management
  • Advertisement
  • Event Management
  • Helpdesk Management
  • Content Management
  • Generation Of New Leads
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Constant Contact.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve ROI
  • Grow Market Share
  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Launch New Products
  • Establish Thought Leadership
  • Improve Consistency
  • Improve Efficiency
  • Improve Stakeholder Relations
  • Shorten Ramp Up Time
  • Reduce Bounce
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Constant Contact Use-Cases and Business Priorities: Customer Satisfaction Data

Constant Contact works with different mediums / channels such as E-Mail.

Constant Contact's features include Templates, Personalization, Feedback Surveys, etc. and Constant Contact support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Constant Contact analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Constant Contact is a powerful platform that gives users much more control over their email marketing campaigns...." Peer review by Stephanie O, Contributor, Marketing and Advertising

Peer review evidence (same sources as the product rating summary)

"...Each time I send out an email I can see who opens them and then follow up with a phone call...." Peer review by Tisha M
"...I use this software to send out monthly newsletters, flyers year round, and contact management for my membership...." Peer review by Kayla t., Administrative Assistant, Construction
"...The templates and basic functions are more than enough for starting marketing campaigns and very simple email automation...." Peer review by MedEZ I., Computer Software

Constant Contact, Rejoiner, GMass, Moosend, OM3 Email Marketing Platform, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Constant Contact

Top Industries

  • Marketing and Advertising
  • Non-Profit Organization Management
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Constant Contact is popular in Marketing And Advertising, Non-Profit Organization Management, and Education and is widely used by Small Business, Mid Market, and Enterprise.

Constant Contact Customer wins, Customer success stories, Case studies

What benefits does Constant Contact offer for Communication Management?

How efficiently Does Constant Contact manage your Contact List Management?

What benefits does Constant Contact offer for Campaign Management?

What benefits does Constant Contact offer for Engagement Management?

Why is Constant Contact the best choice for Social Media Management?

11 buyers and buying teams have used Cuspera to assess how well Constant Contact solved their Email Marketing needs. Cuspera uses 30529 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

BrandKit | Constant Contact

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Constant Contact

What is Constant Contact?

constant contact is an email marketing service that helps small businesses to reach new leads. The platform offers also offers websites and social ads which help businesses grow across multiple channels.

Primary features of this platform includes email marketing automation tools, Email tracking, Event Management, Marketing automation, social media marketing campaigns, survey and transaction emails. The system offers multiple customizable email templates and gives real-time insights on features like email opens, forwards, clicks and social media shares.

The tool allows businesses to import customer data from not just spreadsheets but also email clients like Gmail and Microsoft Outlook. The users have the flexibility to create a personalised email sign-up forms and embed it on web pages or social media channel like Facebook to get new contacts and create email lists.

What is Constant Contact used for?

Constant Contact is a Email Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Contact List Management and Campaign Management .

What are the top features of Constant Contact?

Templates, Personalization and Feedback surveys are some of the top features of Constant Contact.

Who uses Constant Contact?

Constant Contact is used by Marketing And Advertising, Non-Profit Organization Management and Education among other industries.

What are Constant Contact alternatives?

Rejoiner, GMass, Moosend and OM3 Email Marketing Platform are popular alternatives for Constant Contact.

Where is Constant Contact located?

Constant Contact is headquartered at Waltham, MA.
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Peers used Constant Contact for communication management and contact list management

Constant Contact Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.82/5 ★

Read Reviews (15)
Analytics

4.47/5 ★

Read Reviews (809)
Custom Reports

3.50/5 ★

Read Reviews (6822)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.82/5 ★

Read Reviews (15)
Analytics

4.47/5 ★

Read Reviews (809)
Custom Reports

3.50/5 ★

Read Reviews (6822)

Software Failure Risk Guidance

?

for Constant Contact

Overall Risk Meter

Low Medium High

Top Failure Risks for Constant Contact

Constant Contact, Inc. News

Product

Constant Contact Brings Major Real Estate Investment to Canada with Launch of Constant Contact for Real Estate - PR Newswire Canada

Constant Contact has launched "Constant Contact for Real Estate" in Canada, enhancing its marketing platform to better serve the real estate industry. The platform integrates with existing CRM and design tools, offering tailored experiences for brokerages, franchises, and associations. It supports agent productivity, brand management, and member engagement, emphasizing relationship-driven marketing.

Product

Constant Contact Launches in Claude to Power AI-Driven Marketing - Yahoo Finance

Constant Contact launched a connector in Anthropic's AI assistant, Claude, enabling small businesses to create email campaigns and social media posts directly within Claude. This integration allows users to draft and refine content using conversational AI, then finalize and publish through Constant Contact, enhancing marketing automation and AI-driven content creation.

Product

Constant Contact Unveils New Marketing Solution for Real Estate ...

Constant Contact has launched a new marketing solution specifically for real estate professionals, integrating with popular CRMs and design tools to enhance productivity and brand consistency. The platform focuses on relationship marketing, leveraging email, automation, and AI-driven content creation to support brokerages, agents, and associations in the real estate sector.

Product

Constant Contact Unveils "Great Needs Great ...

Constant Contact has launched the "Great Needs Great" campaign, introducing AI-driven tools to enhance small business marketing. These tools offer features like tailored email designs, intelligent timing recommendations, and personalized social media plans. The campaign aims to streamline marketing efforts, reduce email production time, and empower small businesses to leverage AI for growth.

Constant Contact, Inc. Profile

Company Name

Constant Contact, Inc.

Company Website

//constantcontact.com

Year Founded

1998

HQ Location

Waltham, MA

Employees

5001-10000

Social

Financials

M&A