Constant Contact: Product updates, Customer stories, and Insights | 2026 Cuspera

Name: Constant Contact
Brand: Constant Contact
Rating: 4.05 (30529 reviews)

4.05 5

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(30529)

Product and Vendor News

Constant Contact earns multiple spots on G2's 2026 Best Software Awards 02/03/2026
Constant Contact Expands Xero Integration To Australia & NZ 19/08/2025
Xero & Constant Contact launch free tool for smarter marketing 18/08/2025
Business . Scoop Constant Contact And Xero : Fueling Smarter Marketing Solutions For Small Businesses 18/08/2025

Product Business Settings

Constant Contact is popular in Marketing And Advertising, Non-Profit Organization Management, and Education industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

CRM

Other Demand Generation

Conversion Rate Optimization

Marketing Automation

Constant Contact Product Overview

Constant Contact helps small businesses create effective email marketing campaigns with customizable templates and real-time insights. It supports importing data from various sources and offers tools for automation, event management, and social media marketing.

How satisfied the customers are with Constant Contact use-cases

Reviews

"...Although some people prefer more bells and whistles, constant contact offers great options for email communications and social sharing...." Peer review by Consultant

Constant Contact Customer Insights, Testimonials and Case Studies

Why is Constant Contact the best choice for Communication Management?

Constant Contact facilitates email marketing through comprehensive list management, campaign design and execution, and social media promotion. It enables tracking of email opens and facilitates follow-up communications. A limitation is that it does not support automated reminder emails for online events.

"...It allows you to send unlimited emails, has a robust template offering and great tracking tools...." Peer review by Brant S., Enterprise System Project Manager, Education

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Why is Constant Contact the best choice for Contact List Management?

Constant Contact provides tools to manage large contact databases and facilitate email communication through features such as segmentation, email creation, and tracking. The platform offers a user-friendly interface to personalize and manage email campaigns and subscriptions. While Constant Contact offers robust contact management features, limitations exist for larger contact lists.

"...We use constant contacts to create email campaigns, send newsletters and manage our email suscriptions. ...." Peer review by Brandy C., Manager, Design

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What benefits does Constant Contact offer for Campaign Management?

Constant Contact provides an intuitive and user-friendly platform for creating, managing, and tracking email marketing campaigns. The platform is suitable for both novice and experienced marketers, offering a wide array of features for campaign creation and optimization. Although the platform offers basic reporting, it lacks the advanced analytics capabilities needed for in-depth performance evaluation.

"...You can easily build nice, professional looking emails and run your own email marketing campaigns without much coding knowledge...." Peer review by Aaron M., Web Developer/Ecommerce Strategist, Wholesale

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What solutions does Constant Contact provide for Engagement Management?

Constant Contact provides tools for creating engaging email campaigns, tracking engagement, and distributing content. The platform enables users to analyze campaign performance and target follow-up marketing efforts. Constant Contact's automation capabilities are limited to basic interactions and lack the flexibility to adjust marketing based on individual customer actions.

"...Contacting prospective clients Ability to send emails to contacts, schedule emails and follow up...." Peer review by User in Hospital & Health Care, Hospital & Health Care

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What is Constant Contact?

constant contact is an email marketing service that helps small businesses to reach new leads. The platform offers also offers websites and social ads which help businesses grow across multiple channels.

Primary features of this platform includes email marketing automation tools, Email tracking, Event Management, Marketing automation, social media marketing campaigns, survey and transaction emails. The system offers multiple customizable email templates and gives real-time insights on features like email opens, forwards, clicks and social media shares.

The tool allows businesses to import customer data from not just spreadsheets but also email clients like Gmail and Microsoft Outlook. The users have the flexibility to create a personalised email sign-up forms and embed it on web pages or social media channel like Facebook to get new contacts and create email lists.

What is Constant Contact used for?

Constant Contact is a Email Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Contact List Management and Campaign Management .

What are the top features of Constant Contact?

Templates, Personalization and Feedback surveys are some of the top features of Constant Contact.

Who uses Constant Contact?

Constant Contact is used by Marketing And Advertising, Non-Profit Organization Management and Education among other industries.

What are Constant Contact alternatives?

Rejoiner, GMass, Moosend and OM3 Email Marketing Platform are popular alternatives for Constant Contact.

Where is Constant Contact located?

Constant Contact is headquartered at Waltham, MA.

11 buyers and buying teams have used Cuspera to assess how well Constant Contact solved their Email Marketing needs. Cuspera uses 30529 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.