Constant Contact Overview

Constant Contact helps small businesses create effective email marketing campaigns with customizable templates and real-time insights. It supports importing data from various sources and offers tools for automation, event management, and social media marketing.

Use Cases

Customers recommend Communication Management, Contact List Management, Campaign Management, as the business use cases that they have been most satisfied with while using Constant Contact.

Other use cases:

  • Engagement Management
  • Social Media Management
  • Advertisement
  • Event Management
  • Helpdesk Management
  • Content Management
  • Generation Of New Leads
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Constant Contact.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve ROI
  • Grow Market Share
  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Launch New Products
  • Establish Thought Leadership
  • Improve Consistency
  • Improve Efficiency
  • Improve Stakeholder Relations
  • Shorten Ramp Up Time
  • Reduce Bounce
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Constant Contact Use-Cases and Business Priorities: Customer Satisfaction Data

Constant Contact works with different mediums / channels such as E-Mail.

Constant Contact's features include Templates, Personalization, Feedback Surveys, etc. and Constant Contact support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Constant Contact analytics capabilities include Analytics, and Custom Reports.

Reviews

"...It has saved us countless hours of email creating, building email templates, and following up with research and results...." Peer review by Matt Whitsell

Peer review evidence (same sources as the product rating summary)

"...Constant Contact offers more than just your basic email marketing, with the ability to also post to social media...." Peer review by Megan S, Digital Marketing Manager, Marketing and Advertising
"...I have also liked the ability to copy emails and adjust contact lists without having to start from scratch...." Peer review by User in Religious Institutions, Religious Institutions
"...Constant Contact has a very good reputation worldwide, which is why we can develop effective email marketing campaigns...." Peer review by Ana Carolina Bermudez Gonzalez

Constant Contact, Rejoiner, GMass, Moosend, OM3 Email Marketing Platform, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Constant Contact

Top Industries

  • Marketing and Advertising
  • Non-Profit Organization Management
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Constant Contact is popular in Marketing And Advertising, Non-Profit Organization Management, and Education and is widely used by Small Business, Mid Market, and Enterprise.

Constant Contact Customer wins, Customer success stories, Case studies

What benefits does Constant Contact offer for Communication Management?

How does Constant Contact address your Contact List Management Challenges?

What benefits does Constant Contact offer for Campaign Management?

What solutions does Constant Contact provide for Engagement Management?

What solutions does Constant Contact provide for Social Media Management?

11 buyers and buying teams have used Cuspera to assess how well Constant Contact solved their Email Marketing needs. Cuspera uses 30529 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

BrandKit | Constant Contact

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Frequently Asked Questions(FAQ)

for Constant Contact

What is Constant Contact?

constant contact is an email marketing service that helps small businesses to reach new leads. The platform offers also offers websites and social ads which help businesses grow across multiple channels.

Primary features of this platform includes email marketing automation tools, Email tracking, Event Management, Marketing automation, social media marketing campaigns, survey and transaction emails. The system offers multiple customizable email templates and gives real-time insights on features like email opens, forwards, clicks and social media shares.

The tool allows businesses to import customer data from not just spreadsheets but also email clients like Gmail and Microsoft Outlook. The users have the flexibility to create a personalised email sign-up forms and embed it on web pages or social media channel like Facebook to get new contacts and create email lists.

What is Constant Contact used for?

Constant Contact is a Email Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Contact List Management and Campaign Management .

What are the top features of Constant Contact?

Templates, Personalization and Feedback surveys are some of the top features of Constant Contact.

Who uses Constant Contact?

Constant Contact is used by Marketing And Advertising, Non-Profit Organization Management and Education among other industries.

What are Constant Contact alternatives?

Rejoiner, GMass, Moosend and OM3 Email Marketing Platform are popular alternatives for Constant Contact.

Where is Constant Contact located?

Constant Contact is headquartered at Waltham, MA.
lightning

Peers used Constant Contact for communication management and contact list management

Constant Contact Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.82/5

Read Reviews (15)
Analytics

4.47/5

Read Reviews (809)
Custom Reports

3.50/5

Read Reviews (6822)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.82/5

Read Reviews (15)
Analytics

4.47/5

Read Reviews (809)
Custom Reports

3.50/5

Read Reviews (6822)

Software Failure Risk Guidance

?

for Constant Contact

Overall Risk Meter

Low Medium High

Top Failure Risks for Constant Contact

Constant Contact, Inc. News

Product

Constant Contact Launches App in ChatGPT to Power AI-Driven Email Marketing

Constant Contact has launched an app within ChatGPT to enhance AI-driven email marketing. This integration allows users to create, analyze, and optimize email campaigns using conversational AI, improving efficiency and engagement. The app supports drafting, testing, tracking, and scheduling campaigns, leveraging AI to streamline marketing efforts for small businesses.

Product

Constant Contact Launches App in ChatGPT to Power AI-Driven Email Marketing

Constant Contact has launched an app within ChatGPT to enhance AI-driven email marketing. This integration allows users to create, optimize, and track email campaigns using conversational AI. The app streamlines campaign creation, improves messaging, and provides performance insights, enabling faster and more frequent email marketing for small businesses.

Product

Constant Contact News & Product Updates

Constant Contact has introduced several product updates, including enhanced email reporting features and a TikTok Ads integration. The email reporting update provides real-time metrics, while the TikTok integration allows for instant lead capture and automation. These enhancements aim to streamline marketing efforts and improve user engagement.

Product

Constant Contact Brings SMS Marketing to Australian Small Businesses

Constant Contact has launched SMS marketing for Australian small businesses, integrating it into their existing marketing suite. This expansion allows SMBs to engage customers directly and effectively through SMS, complementing their email and social marketing efforts. The service supports various use cases, including promotions, reminders, and re-engagement campaigns, and is available for a flat monthly fee.

Constant Contact, Inc. Profile

Company Name

Constant Contact, Inc.

Company Website

//constantcontact.com

Year Founded

1998

HQ Location

Waltham, MA

Employees

5001-10000

Social

Financials

M&A