Convin Overview

Convin's Automation Engine enhances contact center performance through QA, QMS, behavior analysis, agent coaching, LMS, and conversation intelligence. It is powered by AI for optimal efficiency.

Use Cases

Customers recommend Sales Call Management, Collaboration, Engagement Management, as the business use cases that they have been most satisfied with while using Convin.

Other use cases:

  • Onboarding
  • Coaching
  • Playbook Creation
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Business Priorities

Increase Sales & Revenue is the most popular business priority that customers and associates have achieved using Convin.

Convin Use-Cases and Business Priorities: Customer Satisfaction Data

Convin works with different mediums / channels such as Phone Calls.

Convin, belong to a category of solutions that help Conversation Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Convin Use Cases

What Are the key features of Convin for Sales Call Management?

Case Studies

COMPANY INDUSTRY CASE STUDIES
Convin case study
Computer Software
Computer Software
CASE STUDY Carestack

Carestack improved their close rate by 47% using Convin’s Conversation Intelligence in their sales stack.

Read More
Convin case study
Computer Software
Computer Software
CASE STUDY Carestack

Carestack improved their close rate by 47% using Convin’s Conversation Intelligence in their sales stack.

Read More

Convin Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.31/5 ★

Read Reviews (3)
Analytics

3.47/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.31/5 ★

Read Reviews (3)
Analytics

3.47/5 ★

Read Reviews (4)

Software Failure Risk Guidance

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for Convin

Top Failure Risks for Convin

Convin News

Convin Launches a 7-Billion Parameter LLM Tailored for Indian Contact Centers - CXOToday.com

Convin has introduced a 7-billion parameter language model designed for Indian contact centers.

11/08/2024 - source

Convin Profile

Company Name

Convin

Company Website

https://convin.ai/

HQ Location

Building Number #79 Balaji Nagar, SG Palya Bengaluru, 560029

Employees

1-10

Social

Financials

PRIVATE