Conviva Overview

Conviva empowers businesses to connect real-time performance analytics with user experiences, crucial in today's attention economy. It helps digital enterprises address performance issues as they occur, enhancing customer engagement and satisfaction. Conviva's platform is recognized for reducing app startup times and mitigating ad failures on Android devices, directly impacting user retention and content discovery. With accolades such as the 2025 Google Cloud Business Applications Partner of the Year, Conviva is a trusted solution for optimizing digital strategies. Rated 4.8/5.0 on Gartner Peer Insights, it stands as a vital tool for businesses aiming to improve their Quality of Experience and avoid conversion blind spots.

Use Cases

Customers recommend Social Media Management, Engaging And Following Up, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Conviva.

Other use cases:

  • Content Management
  • Competitive Intelligence
  • Workflow Management
  • Campaign Analytics
  • Advertisement
  • Lead Analytics
  • Lead Management
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Business Priorities

Improve ROI and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Conviva.

Other priorities:

  • Improve Digital And Social Presence
  • Increase Sales & Revenue
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Acquire Customers
  • Grow Market Share
  • Establish Thought Leadership
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Conviva Use-Cases and Business Priorities: Customer Satisfaction Data

Conviva works with different mediums / channels such as Social Media. Video. Chat etc.

Conviva's features include Live Streaming, Leaderboards, and Gamification. and Conviva support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Conviva analytics capabilities include Analytics, and Custom Reports.

Reviews

"TikTok is NASCAR's first new platform in more than five years. While our team spends a great deal of time creating compelling content on our channel, Conviva's TikTok analytics will allow us to not only make data-driven decisions in publishing, but ...also share success stories in a way that's more digestible to all of our internal stakeholders." - Chris Littman

Conviva, Renderforest Video, Walls.io, Missinglettr, Statusbrew, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Conviva connects performance issues with real-world user experiences in real-time. It is the #1 operational data platform for responsive operations.

Popular Business Setting

for Conviva

Top Industries

  • Media Production
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Conviva is popular in Media Production, and Information Technology And Services, and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Conviva Use Cases

Why is Conviva the best choice for Social Media Management?

What makes Conviva ideal for Engaging And Following Up?

How does Conviva address your Sending & Publishing Communications Challenges?

What solutions does Conviva provide for Content Management?

Why is Conviva the best choice for Competitive Intelligence?

22+ more Business Use Cases

41 buyers and buying teams have used Cuspera to assess how well Conviva solved their Social Media Marketing needs. Cuspera uses 593 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Conviva testimonial

Chris Littman

Director of Social Media Strategy

NASCAR

TikTok is NASCAR's first new platform in more than five years. While our team spends a great deal of time creating compelling content on our channel, Conviva's TikTok analytics will allow us to not only make data-driven decisions in publishing, but also share success stories in a way that's more di...gestible to all of our internal stakeholders.

Testimonial By Chris Littman
Conviva testimonial

Alex Parker

Director of Marketing

Miami Dolphins and Hard Rock Stadium

As we shifted our marketing and content strategy to a digital approach, Conviva Social Insights provided impactful analytics to increase our revenue and measure success. Testimonial By Alex Parker
Conviva testimonial

Chris Dion

Associate Director of Digital and Social Media

NCAA

Conviva Social Insights has made investing resources and time into Instagram stories a no brainer. By seeing the data day in and day out, we continue to see growth and consumption of our content, and it's very easy to adjust on the fly. This year, we've worked more closely with our takeover teams t...o give them even better indicators as to what works best when executing an Instagram story on our account and thus the growth continues.

Testimonial By Chris Dion
CUSTOMERS TESTIMONIALS
Conviva testimonial

Chris Littman

Director of Social Media Strategy

NASCAR

TikTok is NASCAR's first new platform in more than five years. While our team spends a great deal of time creating compelling content on our channel, Conviva's TikTok analytics will allow us to not only make data-driven decisions in publishing, but also share success stories in a way that's more di...gestible to all of our internal stakeholders.

Testimonial By Chris Littman
Conviva testimonial

Alex Parker

Director of Marketing

Miami Dolphins and Hard Rock Stadium

As we shifted our marketing and content strategy to a digital approach, Conviva Social Insights provided impactful analytics to increase our revenue and measure success. Testimonial By Alex Parker
Conviva testimonial

Chris Dion

Associate Director of Digital and Social Media

NCAA

Conviva Social Insights has made investing resources and time into Instagram stories a no brainer. By seeing the data day in and day out, we continue to see growth and consumption of our content, and it's very easy to adjust on the fly. This year, we've worked more closely with our takeover teams t...o give them even better indicators as to what works best when executing an Instagram story on our account and thus the growth continues.

Testimonial By Chris Dion

Case Studies

CASE STUDY An innovative European streaming provider

Conviva's Streaming Analytics Platform helped a European streaming provider improve customer service. The company needed to manage trillions of data points from millions of users. Conviva's platform ...reduced service calls and improved key performance metrics. Real-time analytics enabled the company to deliver flawless 4K content to 98% of viewers. The solution gave technical teams actionable insights and fast alerts to fix problems quickly.

CASE STUDY Mola

Conviva helped Mola expand its streaming service from Jakarta to London. Mola faced challenges with outdated video analytics and needed real-time, continuous measurement. Conviva provided global perf...ormance benchmarking and deep viewer insights. Mola used Conviva’s Streaming Performance Index to improve quality of experience across regions. The team monitored 4K streaming and identified areas for improvement, leading to better viewer engagement and new audience growth.

CASE STUDY A live-sports and on-demand publisher

Conviva helped a live-sports and on-demand publisher improve streaming operations. The company served over 200 countries and 100 million devices. Conviva's analytics platform replaced outdated tools ...and unified data. The publisher saved $15.4 million in total cost of ownership. CDN costs dropped by $8.9 million and data processing costs by $4.8 million. Customer care savings exceeded $1 million. Ad revenue increased by nearly $1 million with better analytics and ad placement.

CASE STUDY A prominent OTT provider

Conviva helped a prominent OTT provider improve user experience and increase ad revenue. The provider used Conviva’s Streaming Performance Index to track quality of experience across devices. Real-ti...me analytics and AI-powered insights led to a 30% year-over-year SPI increase. The new video player rollout, guided by Conviva data, resulted in a 10% rise in ad deliveries. Viewer time grew by 30% quarter over quarter, showing strong engagement and better monetization.

CASE STUDY Latin American vMVPD

Conviva helped a Latin American vMVPD improve digital entertainment with real-time analytics. The company struggled to convert sports viewers, personalize content, and boost trial-to-subscriber rates.... Using Conviva, they segmented audiences, optimized marketing, and improved app flow. Email and push campaigns led to a 15% lift in action show viewing. Subscriber drop-off after sports seasons fell by 10%. Overall engagement rose by 25% in minutes watched per viewer.

CASE STUDY Chingari

Conviva helped Chingari transform their streaming business. Chingari used Conviva's measurement analytics pipeline. This gave them deep insights across their whole company. Continuous analytics led t...o ongoing optimization. This cycle helped Chingari grow their business.

Video

Conviva’s Operational Data Platform: powered by Time-State Analytics

Video Thumbnail

Frequently Asked Questions(FAQ)

for Conviva

What is Conviva?

Conviva is a real-time Intelligence platform for Video and Media streaming that helps to engage social audiences and gain comprehensive, cross-platform intelligence from all the major social media platforms. It helps to enhance customer relationships, improve ROI and launch new products.

It helps to seamlessly understand the viewer’s journey with the most comprehensive streaming data available and enables the creation of behavioral segments and pathing visualization for unparalleled comprehension of the viewer journeys. It also helps to drive incremental revenue and create better content across all major social media platforms. and saves time and delivers actionable insights by effortlessly aggregating social video, story, post, and audience data.

Its key features are centralizing of all the social data, measure of audience growth, viewership, and engagement, intuitive dashboards, time saved by automated reports for campaigns and more.

What is Conviva used for?

Conviva is a Social Media Marketing Software mainly used by its customers to Improve ROI and Build Brand Awareness by Social Media Management, Engaging And Following Up and Sending & Publishing Communications .

What are the top features of Conviva?

Live streaming, Leaderboards and Gamification are some of the top features of Conviva.

Who uses Conviva?

Conviva is used by Media Production, Information Technology And Services among other industries.

What are Conviva alternatives?

Renderforest Video, Walls.Io, Missinglettr and Statusbrew are popular alternatives for Conviva.

Where is Conviva located?

Conviva is headquartered at Foster City, CA.
lightning

Peers used Conviva for social media management and engaging and following up

Conviva Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.43/5

Read Reviews (9)
Analytics

4.87/5

Read Reviews (146)
Custom Reports

4.79/5

Read Reviews (137)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.43/5

Read Reviews (9)
Analytics

4.87/5

Read Reviews (146)
Custom Reports

4.79/5

Read Reviews (137)

Software Failure Risk Guidance

?

for Conviva

Overall Risk Meter

Low Medium High

Top Failure Risks for Conviva

Conviva Inc. News

Awards

Conviva Recognized as 2025 Intellyx Digital Innovator Award Winner for Breakthrough Innovation in Real-Time Performance Analytics

Conviva has won the 2025 Intellyx Digital Innovator Award, recognized for its breakthrough innovation in real-time performance analytics. This award highlights Convivas leadership in delivering operational product analytics and real-time data solutions for digital experience optimization.

Awards

Conviva Wins Google Cloud Business Apps Partner Award

Conviva received the Google Cloud Business Apps Partner Award, recognizing its achievements in delivering real-time operational analytics solutions on Google Cloud. This award highlights Convivas leadership in providing advanced data analytics for digital experience optimization across industries.

Awards

Conviva Wins 2025 Google Cloud Business Applications Partner of the Year

Conviva has received the 2025 Google Cloud Business Apps Partner Award. This recognition highlights Conviva's achievements in delivering innovative operational product analytics solutions on Google Cloud. The award underscores Conviva's impact in optimizing digital experience and data analytics for enterprise customers.

Awards

Conviva Wins 2025 Google Cloud Business Applications Partner of the Year

Conviva has been awarded the 2025 Google Cloud Business Apps Partner of the Year, recognizing their excellence in business applications on the Google Cloud platform.

Conviva Inc. Profile

Company Name

Conviva Inc.

Company Website

https://www.conviva.com/

HQ Location

Foster City, CA

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