Conviva Overview

Conviva empowers businesses to connect real-time performance analytics with user experiences, crucial in today's attention economy. It helps digital enterprises address performance issues as they occur, enhancing customer engagement and satisfaction. Conviva's platform is recognized for reducing app startup times and mitigating ad failures on Android devices, directly impacting user retention and content discovery. With accolades such as the 2025 Google Cloud Business Applications Partner of the Year, Conviva is a trusted solution for optimizing digital strategies. Rated 4.8/5.0 on Gartner Peer Insights, it stands as a vital tool for businesses aiming to improve their Quality of Experience and avoid conversion blind spots.

Use Cases

Customers recommend Social Media Management, Engaging And Following Up, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Conviva.

Other use cases:

  • Content Management
  • Competitive Intelligence
  • Workflow Management
  • Campaign Analytics
  • Advertisement
  • Lead Analytics
  • Lead Management
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Business Priorities

Improve ROI and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Conviva.

Other priorities:

  • Improve Digital And Social Presence
  • Increase Sales & Revenue
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Acquire Customers
  • Grow Market Share
  • Establish Thought Leadership
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Conviva Use-Cases and Business Priorities: Customer Satisfaction Data

Conviva works with different mediums / channels such as Social Media. Video. Chat etc.

Conviva's features include Live Streaming, Leaderboards, and Gamification. and Conviva support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Conviva analytics capabilities include Analytics, and Custom Reports.

Reviews

"In the past year, we've seen our Instagram Stories reach rate increase by 100% and our average reach increase by 150% by fully committing to what our analytics are telling us. That includes paying close attention to the KPI's provided by the IG API ...and applying our learnings accordingly. We have many tools & platforms available to us, but the key separating Conviva from other service providers, aside from the amazing platform performance, are our account managers. Our Conviva managers feel like part of our brand team. They always put great time and effort into their work and insights to make our content perform better, and actively suggest things we can do to improve rather than just waiting for us to ask specific questions. Our Conviva team makes all the difference in our day to day use of the platform, and they are why we are able to find the best value for our company by working with this platform." - Rosty Elkun

Conviva, Renderforest Video, Walls.io, Missinglettr, Statusbrew, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Conviva connects performance issues with real-world user experiences in real-time. It is the #1 operational data platform for responsive operations.

Popular Business Setting

for Conviva

Top Industries

  • Media Production
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Conviva is popular in Media Production, and Information Technology And Services, and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Conviva Use Cases

How can Conviva optimize your Social Media Management Workflow?

What solutions does Conviva provide for Engaging And Following Up?

How efficiently Does Conviva manage your Sending & Publishing Communications?

What makes Conviva ideal for Content Management?

What benefits does Conviva offer for Competitive Intelligence?

22+ more Business Use Cases

41 buyers and buying teams have used Cuspera to assess how well Conviva solved their Social Media Marketing needs. Cuspera uses 593 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Conviva testimonial

Rosty Elkun

Digital Marketing Manager

Awesomeness at Viacom

In the past year, we've seen our Instagram Stories reach rate increase by 100% and our average reach increase by 150% by fully committing to what our analytics are telling us. That includes paying close attention to the KPI's provided by the IG API and applying our learnings accordingly. We have ma...ny tools & platforms available to us, but the key separating Conviva from other service providers, aside from the amazing platform performance, are our account managers. Our Conviva managers feel like part of our brand team. They always put great time and effort into their work and insights to make our content perform better, and actively suggest things we can do to improve rather than just waiting for us to ask specific questions. Our Conviva team makes all the difference in our day to day use of the platform, and they are why we are able to find the best value for our company by working with this platform.

Testimonial By Rosty Elkun
Conviva testimonial

Michael Stattmann

CEO

castLabs

We're excited to be taking this next step in our partnership with Conviva, enabling content service providers to leverage video data and intelligence within the player. Harnessing this data with such ease, helps deliver ideal, targeted video experiences to service users across all screens. Testimonial By Michael Stattmann
Conviva testimonial

Seth Van Sickel

Vice President of Operations and Customer Experience

SLING TV

At SLING TV, we are hyper-focused on the customer experience, and the Pypestream-Conviva integration allows us to serve our customers in innovative ways. We've seen an increase in user satisfaction now that our customers are able to access smarter self-service tools for SLING. Testimonial By Seth Van Sickel
CUSTOMERS TESTIMONIALS
Conviva testimonial

Rosty Elkun

Digital Marketing Manager

Awesomeness at Viacom

In the past year, we've seen our Instagram Stories reach rate increase by 100% and our average reach increase by 150% by fully committing to what our analytics are telling us. That includes paying close attention to the KPI's provided by the IG API and applying our learnings accordingly. We have ma...ny tools & platforms available to us, but the key separating Conviva from other service providers, aside from the amazing platform performance, are our account managers. Our Conviva managers feel like part of our brand team. They always put great time and effort into their work and insights to make our content perform better, and actively suggest things we can do to improve rather than just waiting for us to ask specific questions. Our Conviva team makes all the difference in our day to day use of the platform, and they are why we are able to find the best value for our company by working with this platform.

Testimonial By Rosty Elkun
Conviva testimonial

Michael Stattmann

CEO

castLabs

We're excited to be taking this next step in our partnership with Conviva, enabling content service providers to leverage video data and intelligence within the player. Harnessing this data with such ease, helps deliver ideal, targeted video experiences to service users across all screens. Testimonial By Michael Stattmann
Conviva testimonial

Seth Van Sickel

Vice President of Operations and Customer Experience

SLING TV

At SLING TV, we are hyper-focused on the customer experience, and the Pypestream-Conviva integration allows us to serve our customers in innovative ways. We've seen an increase in user satisfaction now that our customers are able to access smarter self-service tools for SLING. Testimonial By Seth Van Sickel

Case Studies

Entertainment

CASE STUDY Sky

Conviva's platform improved operational efficiency and reduced tool sprawl, enhancing customer experience and cutting costs for Sky by integrating real-time analytics and proactive issue detection.

CASE STUDY Latin American vMVPD

How Marketing, Curation, and Engagement Teams Leverage Conviva to Drive Outcomes and Measure Success

Entertainment

CASE STUDY CNTV

The case study highlights Conviva's platform, which improves operational efficiency by reducing MTTX, big data costs, and tool sprawl, while enhancing development efficiency and proactively identifyi...ng customer experience issues.

Media Production

CASE STUDY An international sports-streaming organization

Conviva's platform improved sports streaming by integrating metrics, reducing costs, and enhancing development efficiency. It identified quality issues and decreased Mean Time to X (MTTX) with AI ale...rts.

Entertainment

CASE STUDY Canal Digital

Canal Digital improved operational efficiency and reduced big data costs using Conviva's platform, enhancing customer experience by identifying and resolving quality issues faster.

Education

CASE STUDY Doubtnut

Doubtnut improved their EduTech video performance and reduced costs using Conviva's Operational Data Platform.

Video

Conviva’s Operational Data Platform: powered by Time-State Analytics

Video Thumbnail

Frequently Asked Questions(FAQ)

for Conviva

What is Conviva?

Conviva is a real-time Intelligence platform for Video and Media streaming that helps to engage social audiences and gain comprehensive, cross-platform intelligence from all the major social media platforms. It helps to enhance customer relationships, improve ROI and launch new products.

It helps to seamlessly understand the viewer’s journey with the most comprehensive streaming data available and enables the creation of behavioral segments and pathing visualization for unparalleled comprehension of the viewer journeys. It also helps to drive incremental revenue and create better content across all major social media platforms. and saves time and delivers actionable insights by effortlessly aggregating social video, story, post, and audience data.

Its key features are centralizing of all the social data, measure of audience growth, viewership, and engagement, intuitive dashboards, time saved by automated reports for campaigns and more.

What is Conviva used for?

Conviva is a Social Media Marketing Software mainly used by its customers to Improve ROI and Build Brand Awareness by Social Media Management, Engaging And Following Up and Sending & Publishing Communications .

What are the top features of Conviva?

Live streaming, Leaderboards and Gamification are some of the top features of Conviva.

Who uses Conviva?

Conviva is used by Media Production, Information Technology And Services among other industries.

What are Conviva alternatives?

Renderforest Video, Walls.Io, Missinglettr and Statusbrew are popular alternatives for Conviva.

Where is Conviva located?

Conviva is headquartered at Foster City, CA.
lightning

Peers used Conviva for social media management and engaging and following up

Conviva Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.43/5

Read Reviews (9)
Analytics

4.87/5

Read Reviews (146)
Custom Reports

4.79/5

Read Reviews (137)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.43/5

Read Reviews (9)
Analytics

4.87/5

Read Reviews (146)
Custom Reports

4.79/5

Read Reviews (137)

Software Failure Risk Guidance

?

for Conviva

Overall Risk Meter

Low Medium High

Top Failure Risks for Conviva

Conviva Inc. News

Awards

Conviva Recognized as 2025 Intellyx Digital Innovator Award Winner for Breakthrough Innovation in Real-Time Performance Analytics

Conviva has won the 2025 Intellyx Digital Innovator Award, recognized for its breakthrough innovation in real-time performance analytics. This award highlights Convivas leadership in delivering operational product analytics and real-time data solutions for digital experience optimization.

Awards

Conviva Wins 2025 Google Cloud Business Applications Partner of the Year

Conviva has received the 2025 Google Cloud Business Apps Partner Award. This recognition highlights Conviva's achievements in delivering innovative operational product analytics solutions on Google Cloud. The award underscores Conviva's impact in optimizing digital experience and data analytics for enterprise customers.

Awards

Conviva Wins 2025 Google Cloud Business Applications Partner of the Year

Conviva has been awarded the 2025 Google Cloud Business Apps Partner of the Year, recognizing their excellence in business applications on the Google Cloud platform.

Awards

Conviva wins Real-Time Analytics Platform of the Year at 2025 Data Breakthrough Awards.

Conviva offers a real-time operational data platform that provides product analytics by connecting user engagement, experience, and system performance data at a lower cost. It aims to improve development efficiency and reduce costs in various areas.

Conviva Inc. Profile

Company Name

Conviva Inc.

Company Website

https://www.conviva.com/

HQ Location

Foster City, CA

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