Conviva Overview

Conviva empowers businesses to connect real-time performance analytics with user experiences, crucial in today's attention economy. It helps digital enterprises address performance issues as they occur, enhancing customer engagement and satisfaction. Conviva's platform is recognized for reducing app startup times and mitigating ad failures on Android devices, directly impacting user retention and content discovery. With accolades such as the 2025 Google Cloud Business Applications Partner of the Year, Conviva is a trusted solution for optimizing digital strategies. Rated 4.8/5.0 on Gartner Peer Insights, it stands as a vital tool for businesses aiming to improve their Quality of Experience and avoid conversion blind spots.

Use Cases

Customers recommend Social Media Management, Engaging And Following Up, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Conviva.

Other use cases:

  • Content Management
  • Competitive Intelligence
  • Workflow Management
  • Campaign Analytics
  • Advertisement
  • Lead Analytics
  • Lead Management
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Business Priorities

Improve ROI and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Conviva.

Other priorities:

  • Improve Digital And Social Presence
  • Increase Sales & Revenue
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Acquire Customers
  • Grow Market Share
  • Establish Thought Leadership
See all business priorities See less business priorities

Conviva Use-Cases and Business Priorities: Customer Satisfaction Data

Conviva works with different mediums / channels such as Social Media. Video. Chat etc.

Conviva's features include Live Streaming, Leaderboards, and Gamification. and Conviva support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Conviva analytics capabilities include Analytics, and Custom Reports.

Reviews

"We recently conducted a report and found that 86 percent of online video consumers believe it is very or extremely important to have a TV-like quality experience every time they watch and on every screen they use. Our new partnership with Conviva wi...ll enable us to now provide our customers with more avenues to provide these quality viewing sessions, by monitoring and continuously refining the online video experience for their viewers. Through the integration of Conviva onto our leading digital media platform, we are now offering more opportunities for our customers to further engage viewers and increase profits." - Ralf Jacob

Conviva, Renderforest Video, Walls.io, Missinglettr, Statusbrew, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Conviva connects performance issues with real-world user experiences in real-time. It is the #1 operational data platform for responsive operations.

Popular Business Setting

for Conviva

Top Industries

  • Media Production
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Conviva is popular in Media Production, and Information Technology And Services, and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Conviva Use Cases

How does Conviva address your Social Media Management Challenges?

What makes Conviva ideal for Engaging And Following Up?

What benefits does Conviva offer for Sending & Publishing Communications?

How does Conviva address your Content Management Challenges?

How efficiently Does Conviva manage your Competitive Intelligence?

41 buyers and buying teams have used Cuspera to assess how well Conviva solved their Social Media Marketing needs. Cuspera uses 593 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Conviva testimonial

Ralf Jacob

President

Verizon Digital Media Services

We recently conducted a report and found that 86 percent of online video consumers believe it is very or extremely important to have a TV-like quality experience every time they watch and on every screen they use. Our new partnership with Conviva will enable us to now provide our customers with mor...e avenues to provide these quality viewing sessions, by monitoring and continuously refining the online video experience for their viewers. Through the integration of Conviva onto our leading digital media platform, we are now offering more opportunities for our customers to further engage viewers and increase profits.

Testimonial By Ralf Jacob
Conviva testimonial

Nick Grimwood

Operations

DAZN

As a rapidly expanding global sports broadcaster, data forms a central role in our continued success. With each new market launch, it's crucial that we understand the territory-specific nuances of user behavior, device demographics and platform infrastructure in real-time. To deliver the world clas...s service that our passionate subscribers expect of live sport streaming, we choose Conviva as our key strategic partner.

Testimonial By Nick Grimwood
Conviva testimonial

Carmen Collins

Social Media Lead

Cisco

None of the 10+ awards we have won this year for our social video would be possible without having solid ROI, helped by the metrics and strategy that Conviva Social Insights provides for us. Testimonial By Carmen Collins
CUSTOMERS TESTIMONIALS
Conviva testimonial

Ralf Jacob

President

Verizon Digital Media Services

We recently conducted a report and found that 86 percent of online video consumers believe it is very or extremely important to have a TV-like quality experience every time they watch and on every screen they use. Our new partnership with Conviva will enable us to now provide our customers with mor...e avenues to provide these quality viewing sessions, by monitoring and continuously refining the online video experience for their viewers. Through the integration of Conviva onto our leading digital media platform, we are now offering more opportunities for our customers to further engage viewers and increase profits.

Testimonial By Ralf Jacob
Conviva testimonial

Nick Grimwood

Operations

DAZN

As a rapidly expanding global sports broadcaster, data forms a central role in our continued success. With each new market launch, it's crucial that we understand the territory-specific nuances of user behavior, device demographics and platform infrastructure in real-time. To deliver the world clas...s service that our passionate subscribers expect of live sport streaming, we choose Conviva as our key strategic partner.

Testimonial By Nick Grimwood
Conviva testimonial

Carmen Collins

Social Media Lead

Cisco

None of the 10+ awards we have won this year for our social video would be possible without having solid ROI, helped by the metrics and strategy that Conviva Social Insights provides for us. Testimonial By Carmen Collins

Case Studies

CASE STUDY Chingari

Conviva helped Chingari transform their streaming business. Chingari used Conviva's measurement analytics pipeline. This gave them deep insights across their company. Continuous analytics led to ongo...ing optimization. Chingari saw growth by using real-time data from Conviva.

Entertainment

CASE STUDY Mola

Conviva helped Mola expand its streaming service from Jakarta to London. Mola faced challenges with outdated video analytics and needed real-time, continuous measurement. Conviva provided global perf...ormance benchmarking and deep viewer insights. Mola used Conviva’s Streaming Performance Index to improve quality of experience across markets. The team monitored 4K streaming and identified areas for improvement, leading to better viewer engagement and new customer growth.

CASE STUDY Mola

Conviva helped Mola expand its streaming service from Jakarta to London. Mola faced challenges with outdated video analytics and needed real-time, continuous measurement. Conviva provided global perf...ormance benchmarking and deep viewer insights. Mola used Conviva’s Streaming Performance Index to improve quality of experience across regions. The team monitored 4K streaming and identified areas for improvement, leading to better viewer engagement and new audience growth.

Entertainment

CASE STUDY Latin American vMVPD

Conviva helped a Latin American vMVPD improve digital entertainment with real-time analytics. The company wanted to boost content diversity, increase viewer engagement, and convert trial users to sub...scribers. Using Conviva, they segmented audiences, targeted soccer fans with new content, and optimized marketing campaigns. They saw a 15% lift in action show viewing, a 10% drop in subscriber loss after sports seasons, and a 25% increase in minutes watched per viewer.

CASE STUDY Latin American vMVPD

Conviva helped a Latin American vMVPD improve digital entertainment with real-time analytics. The company struggled to convert sports viewers, personalize content, and boost trial-to-subscriber rates.... Using Conviva, they segmented audiences, optimized marketing, and improved app flow. Email and push campaigns led to a 15% lift in action show viewing. Subscriber drop-off after sports seasons fell by 10%. Overall engagement rose by 25% in minutes watched per viewer.

Entertainment

CASE STUDY A newly launched streaming service (extension of a leading national media company)

Conviva’s Streaming Analytics Platform helped a new streaming service deliver flawless live sports streaming. The service needed real-time analytics to handle high viewership and ensure top quality. ...Conviva’s platform gave them instant insights and a single source of truth for all teams. Real-Time Trends Dashboard and AI-powered alerts let them fix issues fast. The result was a seamless, high-quality experience for viewers during 64 major sports events.

Video

Conviva’s Operational Data Platform: powered by Time-State Analytics

Video Thumbnail

Frequently Asked Questions(FAQ)

for Conviva

What is Conviva?

Conviva is a real-time Intelligence platform for Video and Media streaming that helps to engage social audiences and gain comprehensive, cross-platform intelligence from all the major social media platforms. It helps to enhance customer relationships, improve ROI and launch new products.

It helps to seamlessly understand the viewer’s journey with the most comprehensive streaming data available and enables the creation of behavioral segments and pathing visualization for unparalleled comprehension of the viewer journeys. It also helps to drive incremental revenue and create better content across all major social media platforms. and saves time and delivers actionable insights by effortlessly aggregating social video, story, post, and audience data.

Its key features are centralizing of all the social data, measure of audience growth, viewership, and engagement, intuitive dashboards, time saved by automated reports for campaigns and more.

What is Conviva used for?

Conviva is a Social Media Marketing Software mainly used by its customers to Improve ROI and Build Brand Awareness by Social Media Management, Engaging And Following Up and Sending & Publishing Communications .

What are the top features of Conviva?

Live streaming, Leaderboards and Gamification are some of the top features of Conviva.

Who uses Conviva?

Conviva is used by Media Production, Information Technology And Services among other industries.

What are Conviva alternatives?

Renderforest Video, Walls.Io, Missinglettr and Statusbrew are popular alternatives for Conviva.

Where is Conviva located?

Conviva is headquartered at Foster City, CA.
lightning

Peers used Conviva for social media management and engaging and following up

Conviva Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.43/5

Read Reviews (9)
Analytics

4.87/5

Read Reviews (146)
Custom Reports

4.79/5

Read Reviews (137)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.43/5

Read Reviews (9)
Analytics

4.87/5

Read Reviews (146)
Custom Reports

4.79/5

Read Reviews (137)

Software Failure Risk Guidance

?

for Conviva

Overall Risk Meter

Low Medium High

Top Failure Risks for Conviva

Conviva Inc. News

Awards

Conviva Recognized Across Multiple G2 Fall 2025 Reports: A Leader in Digital Analytics

Conviva has been recognized as a Leader in the G2 Fall 2025 Digital Analytics Report, highlighting its strength in delivering real-time performance analytics. The company also earned High Performer badges in Digital Experience Monitoring for mid-market companies and in regional reports for India and Asia. Conviva's platform enables rapid onboarding and supports AI agent performance, helping enterprises optimize digital experiences and drive business outcomes.

Awards

Conviva Recognized as 2025 Intellyx Digital Innovator Award Winner for Breakthrough Innovation in Real-Time Performance Analytics

Conviva has won the 2025 Intellyx Digital Innovator Award, recognized for its breakthrough innovation in real-time performance analytics. This award highlights Convivas leadership in delivering operational product analytics and real-time data solutions for digital experience optimization.

Awards

Conviva Wins Google Cloud Business Apps Partner Award

Conviva received the Google Cloud Business Apps Partner Award, recognizing its achievements in delivering real-time operational analytics solutions on Google Cloud. This award highlights Convivas leadership in providing advanced data analytics for digital experience optimization across industries.

Awards

Conviva Wins 2025 Google Cloud Business Applications Partner of the Year

Conviva has received the 2025 Google Cloud Business Apps Partner Award. This recognition highlights Conviva's achievements in delivering innovative operational product analytics solutions on Google Cloud. The award underscores Conviva's impact in optimizing digital experience and data analytics for enterprise customers.

Conviva Inc. Profile

Company Name

Conviva Inc.

Company Website

https://www.conviva.com/

HQ Location

Foster City, CA

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