Conviva Overview

Conviva connects performance issues with real-world user experiences in real-time. It is the #1 operational data platform for responsive operations.

Use Cases

Customers recommend Social Media Management, Engaging And Following Up, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Conviva.

Other use cases:

  • Content Management
  • Competitive Intelligence
  • Workflow Management
  • Campaign Analytics
  • Advertisement
  • Lead Analytics
  • Lead Management
See all use cases See less use cases

Business Priorities

Improve ROI and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Conviva.

Other priorities:

  • Improve Digital And Social Presence
  • Increase Sales & Revenue
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Acquire Customers
  • Grow Market Share
  • Establish Thought Leadership
See all business priorities See less business priorities

Conviva Use-Cases and Business Priorities: Customer Satisfaction Data

Conviva works with different mediums / channels such as Social Media. Video. Chat etc.

Conviva's features include Live Streaming, Leaderboards, and Gamification. and Conviva support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Conviva analytics capabilities include Analytics, and Custom Reports.

Reviews

"The Conviva Leaderboards will be very beneficial to benchmarking our social performance against other teams in the NFL. Not only will it give a high-level view of the league's footprint and performance, but also breaks down individual teams' engagem...ent, follower growth, etc. which can be ranked against each other. In addition, the adjustable, custom timeframe of these metrics makes it possible to single out one important day in the league versus month-by-month performance." - Gabrielle Timmen

Conviva, ListenFirst, Followerwonk, BrandMentions, Keyhole, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Conviva

Top Industries

  • Media Production
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Conviva is popular in Media Production, and Information Technology And Services, and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Conviva Use Cases

What makes Conviva ideal for Social Media Management?

How does Conviva facilitate Engaging And Following Up?

How does Conviva address your Sending & Publishing Communications Challenges?

How can Conviva enhance your Content Management process?

What Are the key features of Conviva for Competitive Intelligence?

22+ more Business Use Cases

41 buyers and buying teams have used Cuspera to assess how well Conviva solved their Social Media Marketing needs. Cuspera uses 593 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Conviva testimonial

Gabrielle Timmen

Digital Media Analyst

Kansas City Chiefs

The Conviva Leaderboards will be very beneficial to benchmarking our social performance against other teams in the NFL. Not only will it give a high-level view of the league's footprint and performance, but also breaks down individual teams' engagement, follower growth, etc. which can be ranked aga...inst each other. In addition, the adjustable, custom timeframe of these metrics makes it possible to single out one important day in the league versus month-by-month performance.

Testimonial By Gabrielle Timmen
Conviva testimonial

Allen Hankins

AVP OTT & Digital Technology

Vrio (formerly DirectTV Latin America)

We see enormous potential in customising our outreach and content strategies for viewers in every market. Conviva Content Insights will support us to deepen understanding of the consumer's viewing content preferences and behaviours to continue to deliver the best entertainment experience. Testimonial By Allen Hankins
Conviva testimonial

Michael Stattmann

CEO

castLabs

We're excited to be taking this next step in our partnership with Conviva, enabling content service providers to leverage video data and intelligence within the player. Harnessing this data with such ease, helps deliver ideal, targeted video experiences to service users across all screens. Testimonial By Michael Stattmann
CUSTOMERS TESTIMONIALS
Conviva testimonial

Gabrielle Timmen

Digital Media Analyst

Kansas City Chiefs

The Conviva Leaderboards will be very beneficial to benchmarking our social performance against other teams in the NFL. Not only will it give a high-level view of the league's footprint and performance, but also breaks down individual teams' engagement, follower growth, etc. which can be ranked aga...inst each other. In addition, the adjustable, custom timeframe of these metrics makes it possible to single out one important day in the league versus month-by-month performance.

Testimonial By Gabrielle Timmen
Conviva testimonial

Allen Hankins

AVP OTT & Digital Technology

Vrio (formerly DirectTV Latin America)

We see enormous potential in customising our outreach and content strategies for viewers in every market. Conviva Content Insights will support us to deepen understanding of the consumer's viewing content preferences and behaviours to continue to deliver the best entertainment experience. Testimonial By Allen Hankins
Conviva testimonial

Michael Stattmann

CEO

castLabs

We're excited to be taking this next step in our partnership with Conviva, enabling content service providers to leverage video data and intelligence within the player. Harnessing this data with such ease, helps deliver ideal, targeted video experiences to service users across all screens. Testimonial By Michael Stattmann

Case Studies

COMPANY INDUSTRY CASE STUDIES
Conviva case study
Media Production
Media Production
Case Study TV 2 Norway

By watching each viewer every second, TV 2 is able to see first-hand as the audience gravitates towards particular content. Additionally, TV 2 has a comprehensive view into content consumption trends and quality of experience (QoE) metrics.

Read More
Conviva case study
Media Production
Media Production
Case Study Canal Digital

Canal Digital reports streaming quality numbers exceeding the European averages reported in Conviva’s Q1 state of streaming report.

Read More
Conviva case study
Entertainment
Entertainment
CASE STUDY PlayStation

Conviva helped PlayStation improve operational efficiency by reducing MTTX and big data costs, enhancing development processes, and resolving experience issues using their Operational Data Platform.

Read More

Video

Conviva’s Operational Data Platform: powered by Time-State Analytics

Video Thumbnail

Frequently Asked Questions(FAQ)

for Conviva

What is Conviva?

Conviva is a real-time Intelligence platform for Video and Media streaming that helps to engage social audiences and gain comprehensive, cross-platform intelligence from all the major social media platforms. It helps to enhance customer relationships, improve ROI and launch new products.

It helps to seamlessly understand the viewer’s journey with the most comprehensive streaming data available and enables the creation of behavioral segments and pathing visualization for unparalleled comprehension of the viewer journeys. It also helps to drive incremental revenue and create better content across all major social media platforms. and saves time and delivers actionable insights by effortlessly aggregating social video, story, post, and audience data.

Its key features are centralizing of all the social data, measure of audience growth, viewership, and engagement, intuitive dashboards, time saved by automated reports for campaigns and more.

What is Conviva used for?

Conviva is a Social Media Marketing Software mainly used by its customers to Improve ROI and Build Brand Awareness by Social Media Management, Engaging And Following Up and Sending & Publishing Communications .

What are the top features of Conviva?

Live streaming, Leaderboards and Gamification are some of the top features of Conviva.

Who uses Conviva?

Conviva is used by Media Production, Information Technology And Services among other industries.

What are Conviva alternatives?

ListenFirst, Followerwonk, BrandMentions and Keyhole are popular alternatives for Conviva.

Where is Conviva located?

Conviva is headquartered at Foster City, CA.
lightning

Peers used Conviva for social media management and engaging and following up

Conviva Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.43/5

Read Reviews (9)
Analytics

4.87/5

Read Reviews (146)
Custom Reports

4.79/5

Read Reviews (137)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.43/5

Read Reviews (9)
Analytics

4.87/5

Read Reviews (146)
Custom Reports

4.79/5

Read Reviews (137)

Software Failure Risk Guidance

?

for Conviva

Overall Risk Meter

Low Medium High

Top Failure Risks for Conviva

Conviva News

Time-State Technology: The Key to Experience-Centric Operations

Conviva introduces an Operational Data Platform for real-time analytics, helping teams improve efficiency, reduce costs, and address experience issues using product and systems telemetry.

10/11/2024 - source

Conviva and CenterWell partner with PsychArmor to ensure healthcare providers are Veteran Ready

Conviva and CenterWell partner with PsychArmor to prepare healthcare providers for veteran care.

25/06/2024 - source

Conviva and CenterWell partner with PsychArmor to ensure healthcare providers are Veteran Ready

Conviva partners with CenterWell and PsychArmor to help healthcare providers become Veteran Ready.

25/06/2024 - source

Conviva Feeds

Conviva Honored with Data Streaming Case Study of the Year Award at Annual Confluent Current Conference

Conviva received the Data Streaming Case Study of the Year Award at the Confluent Current Conference for its innovative operational data platform.

17/09/2024 - source

Democratizing Stateful Analytics through Visual Programming

Conviva recently presented a paper on "SEAM-EZ: Simplifying Stateful Analytics through Visual Programming" at the premier international conference of Human-Computer Interaction, ACM CHI 2024. We showcased our novel “no code“ platform, SEAM-EZ, for creating stateful analytics. SEAM-EZ stands for Stateful Event Analytics Made Easy; a tool that makes what used to be a complex problem seem easy.

The post Democratizing Stateful Analytics through Visual Programming appeared first on Conviva.

12/06/2024 - source

Measuring Quality Of Experience: Stateful Over Stateless Analytics

Today's operational intelligence solutions miss the mark on the most essential thing: quality of experience (QoE).

The post Measuring Quality Of Experience: Stateful Over Stateless Analytics appeared first on Conviva.

11/06/2024 - source

Conviva Profile

Company Name

Conviva

Company Website

https://www.conviva.com/

HQ Location

Foster City, CA

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