Cordial Platform Overview

Cordial enables enterprise brands to enhance customer engagement through personalized email, SMS, and mobile push notifications. This cross-channel marketing platform supports businesses in delivering tailored communications that resonate with their audience. By utilizing Cordial, companies can achieve significant improvements in customer interaction, as evidenced by metrics like a 3.2x increase in engagement rates. The platform's ability to integrate multiple communication channels ensures messages reach customers effectively, driving higher ROI and optimizing marketing efforts. Cordial helps brands maintain a competitive edge by aligning marketing strategies with customer behavior, ensuring timely and relevant outreach.

Use Cases

Customers recommend Engagement Management, Communication Management, Channel Marketing, as the business use cases that they have been most satisfied with while using Cordial Platform.

Other use cases:

  • Campaign Management
  • Onboarding
  • Workflow Management
  • Loyalty Management
  • Social Media Analytics
  • Segmentation And Targeting
  • Personalized Marketing
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Cordial Platform.

Other priorities:

  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Grow Market Share
  • Increase Customer Life Time Value
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Improve ROI
  • Build Brand Awareness
  • Establish Thought Leadership
  • Launch New Products
  • Improve Internal Communications
  • Improve Efficiency
See all business priorities See less business priorities

Cordial Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Cordial Platform works with different mediums / channels such as Mobile. E-Mail. and Mobile App.

Cordial Platform's features include Personalization, Templates, Alerts: Popups & Notifications, etc. and Cordial Platform support capabilities include Email Support, 24/7 Support, AI Powered, etc. also Cordial Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"...It did not take me long to get our email campaigns sending again during our transition period and I never feel like I am drowning in views or set up screens...." Peer review by Administrator

Cordial Platform, Yespo Оmnichannel CDP, ExpertSender, Experiture Marketing Platform, omnisend, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Cordial-platform activates customer and business data to send personalized email, SMS, and mobile app messages. Cross-channel messaging and marketing automation are facilitated by Cordial.

Popular Business Setting

for Cordial Platform

Top Industries

  • Health, Wellness and Fitness
  • Consumer Goods
  • Internet

Popular in

  • Small Business
  • Enterprise
  • Large Enterprise

Cordial Platform is popular in Health, Wellness And Fitness, Consumer Goods, and Internet and is widely used by Small Business, Enterprise, and Large Enterprise.

Comprehensive Insights on Cordial Platform Use Cases

What Are the key features of Cordial Platform for Engagement Management?

What Are the key features of Cordial Platform for Communication Management?

How does Cordial Platform facilitate Channel Marketing?

What makes Cordial Platform ideal for Campaign Management?

How can Cordial Platform enhance your Onboarding process?

39+ more Business Use Cases

19 buyers and buying teams have used Cuspera to assess how well Cordial Platform solved their Marketing Automation needs. Cuspera uses 1333 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Case Studies

Publishing

Case Study Paper Mart

With 580,000 web visitors browsing over 20,000 products, Paper Mart combines customer and business data to create a personalized shopping experience, resulting in a 180% increase in click-to-open rat...es and an 8.3% increase in average order value.

Internet

Case Study GovX

How an eCommerce website for military & first responders scrapped journey building for programmatic adaptive messages in under 30 days.

Consumer Goods

Case Study 1-800 Contacts

How the world’s largest contact lens store uses real-time data to unify its messaging and scale

Apparel & Fashion

Case Study Lucky Brand

To promote the reopening of several U.S. stores, Lucky Brand strategically used store data to automate and personalize their messaging.

Consumer Goods

Case Study SKLZ

How one sports equipment manufacturer used adaptive lifecycle messaging to increase email revenue by 760 percent.

Health, Wellness and Fitness

Case Study Ancient Nutrition

How a health and wellness e-commerce store leverages cross-platform data to provide the ultimate personalized experience.

Frequently Asked Questions(FAQ)

for Cordial Platform

What is Cordial Platform?

Cordial is a flexible, real-time platform for marketing and technology teams to deliver personal, relevant, and emotionally intelligent messages across any channel. It helps to increase sales and revenue and enhance brand engagement.

The Cordial Platform collects all of customer and business data from all of company's technology stack. With multiple real-time data feeds flowing into the platform, complex data is activated and ready for immediate use in messaging programs. It enables marketing team to segment audiences, trigger automations, optimize content, and create personal messages based on customers’ individual behavior and ever-changing business data.

Cordial is built to ingest and activate data flexibly and frictionlessly to create any message in a single platform. It improves conversions with personal and relevant messages, empowers teams to execute cross-channel strategies in real-time, and brings teams together to build better, faster, stronger, more agile teams.

What is Cordial Platform used for?

Cordial Platform is a Marketing Automation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Communication Management and Channel Marketing .

What are the top features of Cordial Platform?

Personalization, Templates and Alerts: popups & Notifications are some of the top features of Cordial Platform.

Who uses Cordial Platform?

Cordial Platform is used by Health, Wellness And Fitness, Consumer Goods and Internet among other industries.

What are Cordial Platform alternatives?

Yespo Оmnichannel CDP, ExpertSender, Experiture Marketing Platform and Omnisend are popular alternatives for Cordial Platform.

Where is Cordial Platform located?

Cordial Platform is headquartered at 402 W. Broadway, Suite #700, San Diego, CA 92101, US.
lightning

Peers used Cordial Platform for engagement management and communication management

Cordial Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.02/5

Read Reviews (25)
Analytics

4.45/5

Read Reviews (95)
Custom Reports

4.36/5

Read Reviews (124)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.02/5

Read Reviews (25)
Analytics

4.45/5

Read Reviews (95)
Custom Reports

4.36/5

Read Reviews (124)

Software Failure Risk Guidance

?

for Cordial Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Cordial Platform

Cordial Inc. News

Executive

Cordial Appoints Jay Li as Chief Financial Officer - Yahoo Finance

Cordial appointed Jay Li as Chief Financial Officer.

Partnership

Cordial Integrates With Radar To Deliver Enhanced Geo-Location Customer Experiences - Customer Think

Cordial and Radar have teamed up to improve customer experiences using geo-location technology.

Awards

Cordial Recognized with Highest Scores Possible in AI and Vision Criteria in Independent Research Report - PR Newswire

Cordial received top scores in AI and Vision criteria in an independent research report.

Spring 2024 Product Showcase recap: Balancing innovation and efficiency

Maintaining a competitive edge demands that marketers navigate a delicate balance between innovation and efficiency....

The post Spring 2024 Product Showcase recap: Balancing innovation and efficiency appeared first on Cordial.

Cordial Inc. Profile

Company Name

Cordial Inc.

Company Website

https://cordial.com/

HQ Location

402 W. Broadway, Suite #700, San Diego, CA 92101, US

Employees

51-100

Social

Financials

SERIES B