Coveo Overview
Coveo Platform™ powers individualized, connected experiences to delight customers and augment employee skills. Superior business outcomes are driven by this technology.
Use Cases
Customers recommend Content Management, Engagement Management, Knowledge Management, as the business use cases that they have been most satisfied with while using Coveo.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Coveo.
Coveo Use-Cases and Business Priorities: Customer Satisfaction Data
Coveo works with different mediums / channels such as Website, User Generated Content, and Blogs,
Coveo's features include Personalization, Predictive Search, Recording, etc.
Reviews
"Putting knowledge at the center of that is so vital to creating a scalable support organization. With incredibly fast ramp-up, you can have people being proficient in no time when they have such easy access." - Kennen Warmack
Coveo, Kitewheel, RichRelevance, Algonomy Omnichannel Personalization, Momice, etc., all belong to a category of solutions that help Personalization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Coveo
Top Industries
- Computer Software
- Mechanical or Industrial Engineering
- Information Technology and Services
Popular in
- Enterprise
- Mid Market
- Small Business
Coveo is popular in Computer Software, Mechanical Or Industrial Engineering, and Information Technology And Services and is widely used by Enterprise, Mid Market, and Small Business.
Comprehensive Insights on Coveo Use Cases
How efficiently Does Coveo manage your Content Management?
What makes Coveo ideal for Engagement Management?
How can Coveo optimize your Knowledge Management Workflow?
How efficiently Does Coveo manage your Onboarding?
Why is Coveo the best choice for Products & Pricelist Management?
22+ more Business Use Cases
12 buyers and buying teams have used Cuspera to assess how well Coveo solved their Personalization needs. Cuspera uses 781 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Personalization needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Putting knowledge at the center of that is so vital to creating a scalable support organization. With incredibly fast ramp-up, you can have people being proficient in no time when they have such easy access. Testimonial By Kennen Warmack |
|
Making sense of all those different resources available to employees, it can be confusing at times – and hard. One of the reasons why we adopted Coveo as our internal search is to help give some clarity to that. Testimonial By Will Hudson |
|
Our site is set up like a B2C site although we’re B2B. Our customers are consumers. They’re on the internet all day long, so we want to make sure that we give that same experience, even though they’re searching our site for their jobs. Testimonial By Kathryn Wendorf |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Kennen Warmack Director of Support Medallia |
Putting knowledge at the center of that is so vital to creating a scalable support organization. With incredibly fast ramp-up, you can have people being proficient in no time when they have such easy access. Testimonial By Kennen Warmack |
|
Will Hudson Dell Technologies |
Making sense of all those different resources available to employees, it can be confusing at times – and hard. One of the reasons why we adopted Coveo as our internal search is to help give some clarity to that. Testimonial By Will Hudson |
|
Kathryn Wendorf Senior Manager, Integrated Content Acuity Brands |
Our site is set up like a B2C site although we’re B2B. Our customers are consumers. They’re on the internet all day long, so we want to make sure that we give that same experience, even though they’re searching our site for their jobs. Testimonial By Kathryn Wendorf |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
|
Computer Software
|
Computer Software |
Case Study MedalliaRead More |
|
Mechanical or Industrial Engineering
|
Mechanical or Industrial Engineering |
Case Study Acuity BrandsRead More |
|
Information Technology and Services
|
Information Technology and Services |
Case Study Dell TechnologiesRead More |
Video
How Coveo Generative AI Can Scale Enterprise Success | Louis Têtu - Chairman and CEO
Frequently Asked Questions(FAQ)
for Coveo
What is Coveo?
Coveo is a cloud-based platform for making digital experiences more intelligent, and provides specific software built on that platform. It enables customers to deliver the relevant experiences that people expect in the new digital economy. It is designed to help businesses to unlock the power of search to maximize performance. It provides tangible value to customers by helping drive revenue growth, reduce customer support costs, increase customer satisfaction and website engagement, and improve employee proficiency and satisfaction.
Its cloud-native, multi-tenant SaaS platform injects search, recommendations, and personalization solutions into digital experiences. It securely connects and unifies information from across on-premise and cloud applications and automatically suggests relevant information, experts, products and services to customers as they self-serve and to employees as they work, enabling businesses to harness the full value of their IP and empower their workers with the unified and secure knowledge access.
What is Coveo used for?
What are the top features of Coveo?
Who uses Coveo?
What are Coveo alternatives?
Where is Coveo located?
Peers used Coveo for content management and engagement management
Coveo Competitors
Coveo Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (119) |
| Custom Reports | Read Reviews (67) |
| Analytics | Read Reviews (75) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (119) |
| Custom Reports | Read Reviews (67) |
| Analytics | Read Reviews (75) |
Software Failure Risk Guidance
?for Coveo
Overall Risk Meter
Top Failure Risks for Coveo
Coveo News
Canada Invests in AI Firm to Boost Enterprise Tech
Canada invests in Coveo Solutions Inc. to boost AI research and development.
Comparing search engines & generative answering
John Ragsdale and Coveo's Patrick Martin discuss orthodox search engines vs. generative answering in a webcast.
Coveo : White Papers , Case Studies , and Products
Industry Analyst Simon Hall discusses AI implementation with Coveo leaders, focusing on customer-facing AI and productivity through generative AI.
Coveo Profile
HQ Location
415 Mission St, 37th Floor, San Francisco, CA 94105, United States
Employees
251-500
Social
Financials
PRIVATE
Get a personalised risk report for Coveo
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Coveo may get in touch with you regarding your request.
Request Custom Quote
Coveo will get in touch with you regarding your request.