Creatio Studio Overview

Creatio Studio allows joint design and organization of processes with ease. Business processes can be created like LEGO, involving peers and managing everything in one environment.

This is a summary of the comprehensive capabilities and benefits of Creatio Studio based on over 49 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Creatio Studio, belong to a category of solutions that help Social CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Creatio Studio is right for your needs? Our Cuspera AI engine can evaluate how Creatio Studio fits your specific business needs, industry, and context. Get your personalized assessment report today.

Creatio Studio supports business activities such as:

  • Collaboration
  • Customer Case Management
  • Contacts History
  • Communication Management
  • Engaging And Following Up

Creatio Studio can help you with many business goals, such as Scale Best Practices, and Grow Market Share. It can help manage these activities if you use Phone Calls Social Media and Omnichannel for these needs.

Creatio Studio was founded in 2002.

Reviews

"...Bpm online studio enterprise is the powerful alliance of BPM (business process management) and case management technologies to effectively manage, optimize and monitor business processes while automating time-consuming operations...." Peer review

Creatio Studio Reviews

13 buyers and buying teams have used Cuspera to assess how well Creatio Studio solved their Social CRM needs. Cuspera uses 49 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social CRM needs.

Business Priorities

Scale Best Practices and Grow Market Share are the most popular business priorities peers achieved using Creatio Studio.

Other priorities:

See all business priorities See less business priorities

Use Cases

Peers recommend Collaboration , Customer Case Management , Contacts History , as the business use cases that they have been most satisfied while using Creatio Studio.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration with Phone Calls and Social Media

4.08/5 ★

Read Reviews (2)

"...Scalability and fault tolerance Extendable platform Studio free Free powerful tools for collaborative process design...." Low-code and BPM platform
Customer Case Management

3.88/5 ★

Read Reviews (2)

"...Bpm online studio enterprise is the powerful alliance of BPM (business process management) and case management technologies to effectively manage, optimize and monitor business processes while automating time-consuming operations...."
Contacts History

3.42/5 ★

Read Reviews (1)

"...All the contact and account information, including the history of interactions, is kept in a single database, and the Smart Data scientist tool enriches it through all open sources...."
PEER EXPERIENCES
Collaboration with Phone Calls and Social Media

4.08/5 ★

Read Reviews (2)

"...Scalability and fault tolerance Extendable platform Studio free Free powerful tools for collaborative process design...." Low-code and BPM platform
Customer Case Management

3.88/5 ★

Read Reviews (2)

"...Bpm online studio enterprise is the powerful alliance of BPM (business process management) and case management technologies to effectively manage, optimize and monitor business processes while automating time-consuming operations...." Peer review
Contacts History

3.42/5 ★

Read Reviews (1)

"...All the contact and account information, including the history of interactions, is kept in a single database, and the Smart Data scientist tool enriches it through all open sources...." Peer review

Customer Stories

Namu Travel Group - Hospitality - Medium

Creatio's no-code platform helped Namu Travel Group automate workflows and centralize information. The company reduced quote turnaround time and improved sales response speed. They process 6,000 cust...omer requests monthly and sell over 9,000 trips yearly. Creatio dashboards and CRM features drive fast decision-making and better lead management. Namu Travel uses automation for marketing, sales, and customer service, boosting collaboration and efficiency.

Read more →

DB Schenker - Transportation/Trucking/Railroad - Very Large

Service Creatio helped DB Schenker cut customer research time by 30%. The company automated 100% of its reports and improved case management with auto-assignment and custom dashboards. Customer waiti...ng time on the phone dropped to 10 seconds, and request handling time fell to 90 seconds. Negative feedback decreased to 2%. DB Schenker now delivers faster, more transparent customer service in global logistics.

Read more →

Adros Baltija - Human Resources - Small

Sales Creatio helped Adros Baltija automate sales and HR project management. The company replaced its legacy system to gain operational transparency and streamline workflows. Sales cycle length dropp...ed by 20%. The platform enabled dynamic case management, lead management, and custom recruitment tools. Adros Baltija now delivers better customer experience and uses analytics for smarter decisions.

Read more →

Based on peer insights

Cuspera recommends Creatio Studio for

Use Cases Collaboration , Customer Case Management , Contacts History
Medium Phone Calls, Social Media, Omnichannel
Business Priorities Scale Best Practices, Grow Market Share

IT and Other Capabilities

for Creatio Studio

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.02/5 ★

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.02/5 ★

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.50/5 ★

Read Reviews (2)
Custom Reports

4.46/5 ★

Read Reviews (10)
Analytics

4.07/5 ★

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.50/5 ★

Read Reviews (2)
Custom Reports

4.46/5 ★

Read Reviews (10)
Analytics

4.07/5 ★

Read Reviews (5)

Software Failure Risk Guidance

?

for Creatio Studio

Top Failure Risks for Creatio Studio

Vendor Profile Details

Company Name

Creatio

Company Website

https://www.creatio.com/

Year Founded

2002

HQ Location

280 Summer St., 6th Floor, Boston, MA 02210

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

PRIVATE