Creatio Studio Overview

Creatio Studio allows joint design and organization of processes with ease. Business processes can be created like LEGO, involving peers and managing everything in one environment.

This is a summary of the comprehensive capabilities and benefits of Creatio Studio based on over 49 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Creatio Studio, belong to a category of solutions that help Social CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Creatio Studio is right for your needs? Our Cuspera AI engine can evaluate how Creatio Studio fits your specific business needs, industry, and context. Get your personalized assessment report today.

Creatio Studio supports business activities such as:

  • Collaboration
  • Customer Case Management
  • Contacts History
  • Communication Management
  • Engaging And Following Up

Creatio Studio can help you with many business goals, such as Scale Best Practices, and Grow Market Share. It can help manage these activities if you use Phone Calls Social Media and Omnichannel for these needs.

Creatio Studio was founded in 2002.

Reviews

"...Bpm online studio enterprise is the powerful alliance of BPM (business process management) and case management technologies to effectively manage, optimize and monitor business processes while automating time-consuming operations...." Peer review

Creatio Studio Reviews

13 buyers and buying teams have used Cuspera to assess how well Creatio Studio solved their Social CRM needs. Cuspera uses 49 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social CRM needs.

Business Priorities

Scale Best Practices and Grow Market Share are the most popular business priorities peers achieved using Creatio Studio.

Other priorities:

See all business priorities See less business priorities

Use Cases

Peers recommend Collaboration , Customer Case Management , Contacts History , as the business use cases that they have been most satisfied while using Creatio Studio.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration with Phone Calls and Social Media

4.08/5 ★

Read Reviews (2)

"...Bpm online offers multiple tools for effective communication with customers as well as streamline collaboration within teams and across departments; users can make calls, send e-mails and collaborate in the messenger and enterprise social network (ESN) right from the system...."
Customer Case Management

3.88/5 ★

Read Reviews (2)

"...Bpm online studio enterprise is the powerful alliance of BPM (business process management) and case management technologies to effectively manage, optimize and monitor business processes while automating time-consuming operations...."
Contacts History

3.42/5 ★

Read Reviews (1)

"...All the contact and account information, including the history of interactions, is kept in a single database, and the Smart Data scientist tool enriches it through all open sources...."
PEER EXPERIENCES
Collaboration with Phone Calls and Social Media

4.08/5 ★

Read Reviews (2)

"...Bpm online offers multiple tools for effective communication with customers as well as streamline collaboration within teams and across departments; users can make calls, send e-mails and collaborate in the messenger and enterprise social network (ESN) right from the system...." Peer review
Customer Case Management

3.88/5 ★

Read Reviews (2)

"...Bpm online studio enterprise is the powerful alliance of BPM (business process management) and case management technologies to effectively manage, optimize and monitor business processes while automating time-consuming operations...." Peer review
Contacts History

3.42/5 ★

Read Reviews (1)

"...All the contact and account information, including the history of interactions, is kept in a single database, and the Smart Data scientist tool enriches it through all open sources...." Peer review

Customer Stories

 

Purplebricks - Real Estate - Large

Solihull, UK
Lead management automation for real estate CRM consolidation and modernization Lead management CRM modernization

Purplebricks replaced its legacy CRM with Creatio’s AI-native, no-code platform. The company saved $2.6M in total cost of ownership and cut lead response time from 3 days to under 20 minutes. Lead vo...lume increased by 35% and conversions doubled within six months. Creatio automated lead triage, integrated with key property sites, and enabled rapid platform changes. Purplebricks now delivers faster, smarter service and supports business growth with real-time dashboards and automation.

Read more →
 

Guided Care (a business unit of Focal Point Care) - Hospital & Health Care - Small

USA
CRM modernization for healthcare operations Automated data extraction from documents Customer relationship management Healthcare process automation

Guided Care replaced legacy systems with Creatio’s AI-native, no-code CRM in just 4.5 months. The new platform delivered over 300 extra features and gave teams a 360-degree view of every customer. Se...rvice delivery improved, compliance and governance were strengthened, and innovation accelerated. AI-powered tools now automate data extraction from unstructured documents, reducing manual work and boosting accuracy. Guided Care’s teams can now engage clients with full insight and offer seamless self-service.

Read more →
 

Howdens - Manufacturing - Very Large

London, UK
Sales conversion rate improvement Unified customer relationship management Customer engagement Sales performance management

Howdens used Creatio’s no-code platform to unify customer management and streamline operations across 20+ depots. The company deployed the solution in just 12 weeks, 6x faster than traditional projec...ts. Sales strike rates improved from 32% to 38%, driving thousands of extra conversions. Teams gained real-time analytics and a single source of truth for customer data. The platform enabled proactive relationship management and better team communication.

Read more →

Based on peer insights

Cuspera recommends Creatio Studio for

Use Cases Collaboration , Customer Case Management , Contacts History
Medium Phone Calls, Social Media, Omnichannel
Business Priorities Scale Best Practices, Grow Market Share

IT and Other Capabilities

for Creatio Studio

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.02/5 ★

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.02/5 ★

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.50/5 ★

Read Reviews (2)
Custom Reports

4.46/5 ★

Read Reviews (10)
Analytics

4.07/5 ★

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.50/5 ★

Read Reviews (2)
Custom Reports

4.46/5 ★

Read Reviews (10)
Analytics

4.07/5 ★

Read Reviews (5)

Software Failure Risk Guidance

?

for Creatio Studio

Top Failure Risks for Creatio Studio

Vendor Profile Details

Company Name

Creatio

Company Website

https://www.creatio.com/

Year Founded

2002

HQ Location

280 Summer St., 6th Floor, Boston, MA 02210

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

PRIVATE