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Customerly: Reviews, Testimonials and Expert Opinions

4.51 5
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(1489)

customerly.io - Live Chat Software with Knowledgebase and Marketing ...

Top 15 Customerly Alternatives

Helpcrunch

HelpCrunch - Intelligent Customer Communication Platform ...

4.77

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Helpcrunch

4.77
★★★★★
★★★★★
HelpCrunch - Intelligent Customer Communication Platform ...

Helpcrunch is a customer communication platform enabling Lead Generation and Sales, Customer Engagement and Customer support. It can be used by businesses of all sizes across the industry, and is available on mobile Android and iOS. ...

Helpcrunch enables lead generation through its Live Chat and forms feature, that enables talking to leads in real time, and an Inbox for managing all incoming chats and emails from leads in one place. It supports Customer engagement by automating onboarding and engagement enabling conversion of customers with timely personalized messages through automated messages, email marketing and pop-ups.

Helpcrunch enables Customer support using Live Chat to guide customers on the website or inside the app in real-time. 24/7 self-service customer support is provided with the knowledge base software, enabling fewer support requests. Helpcrunch integrates with other software in the business.

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ProProfs Chat

proprofs.com: Live Chat Software for a Delightful Customer Experience

4.57

ProProfs Chat Icon

ProProfs Chat

4.57
★★★★★
★★★★★
proprofs.com: Live Chat Software for a Delightful Customer Experience

Olark

Live Chat Software for Sales and Customer Support

4.50

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Olark

4.50
★★★★★
★★★★★
Live Chat Software for Sales and Customer Support

Olark is a live chat software for sales, marketing, and customer support on the website. It helps to chat in real-time, organize customer data, leverage customer data to optimize products and services. It helps to acquire customers and increase sales and revenue. ...

Olark features include customized chatbox that's visually consistent with the rest of the website, save time with automation by greeting customers automatically, sending custom messages based on visitor behavior, route chats to the right department, and more. It’s detailed live chat reports update in real-time, that helps to monitor chat volume, customer satisfaction, and agent activity to make smart staffing and prioritization decisions.

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Userlike

Live chat software to help your business win and nurture customers across messaging channels.

4.56

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Userlike

4.56
★★★★★
★★★★★
Live chat software to help your business win and nurture customers across messaging channels.

Userlike is a live chat software for website and mobile support which helps the end customers when and where it matters. It offers various customization options that let companies match the look, feel and logic of the live chat box to the website's design. ...

Userlike offers features such as chat panel, custom design, team management and custom chat behaviour. Its built-in chat panel, custom design templates, team management functionalities, custom chat behaviour, feedback, chatbot and more. The solution offers unique data privacy options which customers can add to ensure information remains secure.

Userlike can be accessed from different mobile devices including tablets and smartphones. The built-in support bot asks initial questions to website visitors, collects questions and notifies the support team via Slack or email. The solution also provides reports and analytics that helps users keep track of key metrics and KPIs.

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Tidio live chat

Tidio Live Chat | Free Livechat Solution

4.64

Tidio live chat Icon

Tidio live chat

4.64
★★★★★
★★★★★
Tidio Live Chat | Free Livechat Solution

Tidio is a Live Chat boosted with bots to increase sales by skyrocketing customer engagement. It helps to increase sales and revenue and enhance customer relationships. Live chat allows business ...

Tidio Live Chat features include live chat integration with email accounts and messenger, quick responses prepared beforehand that are quickly sent to the visitor, view live typing of the visitor, email notifications, mobile apps, chat transfer to another operator to answer the visitor and more.

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Provide Support Live Chat

Live Chat Features | Features You Get with Provide Support

4.55

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Provide Support Live Chat

4.55
★★★★★
★★★★★
Live Chat Features | Features You Get with Provide Support

Liveperson LiveEngage

LivePerson: The World's #1 AI-Powered Messaging Platform for ...

4.16

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Liveperson LiveEngage

4.16
★★★★★
★★★★★
LivePerson: The World's #1 AI-Powered Messaging Platform for ...

Liveperson LiveEngage is an AI-powered messaging platform used by businesses to sell products and answer questions in the messaging channels. It helps to increase sales and revenue and enhance customer relationships. ...

It is integrated with the world’s most popular channels including web and in-app messaging, SMS, Email, Facebook Messenger, WhatsApp, Apple Business Chat, WeChat, Line and more.

LiveEngage, a conversation management platform, offers a single place to manage inbound and outbound messages from every channel using chatbots for better consumer experiences. It connects to CRM and other back-end systems to easily manage marketing, sales, and customer care KPIs for proactive campaigns while getting a complete view of the entire consumer journey.

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Pure Chat

100% Free Live Chat Software for Businesses

4.49

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Pure Chat

4.49
★★★★★
★★★★★
100% Free Live Chat Software for Businesses

Pure Chat is a live chat software for businesses. It is the easiest and fastest way to add live chat to the website. It helps to acquire customers and increase sales and revenue. Pure Chat helps ...

Its features include unlimited chats, up to 3 operators for free, powerful operator dashboard, customizable widget, native iOS & Android apps and many more.

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Crisp Customer Messaging Platform

Customer Messaging Platform For Startups & SMB's - Crisp

4.56

Crisp Customer Messaging Platform Icon

Crisp Customer Messaging Platform

4.56
★★★★★
★★★★★
Customer Messaging Platform For Startups & SMB's - Crisp

Crisp Customer Messaging Platform is a multichannel customer messaging platform that unifies external and internal communication into one inbox. It helps to increase sales and revenue and improve internal communications. ...

Crisp is an online chat service that enables website visitors to communicate directly with service representatives through various social media platforms.

Some of the features used by Crisp platform that helps to communicate with the customers include engaging website visitor using live chat, improve leads and customers knowledge, build automated conversation, boost the campaigns by sending email and in-app messages, connect Crisp to favorite apps and many more.

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Livezilla Customer Support

LiveZilla Live Chat, Live Support, Ticket System and Customer ...

4.54

Livezilla Customer Support Icon

Livezilla Customer Support

4.54
★★★★★
★★★★★
LiveZilla Live Chat, Live Support, Ticket System and Customer ...

LiveZilla is a Customer Support Software. It provides Live chats and also monitors website visitors in real-time. It helps to grow sales and revenue and turn visitors into customers. LiveZilla ...

LiveZilla is the perfect contact platform even when offline, website visitors can leave message seeking for help. The live chats help to get in touch with the visitors instantly. Its integrated real-time visitor monitoring feature enables to see instantly, who's visiting the website. LiveZilla provides customer service and improves customer support efficiency by providing the staff with the tools needed to provide effective support.

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SnapEngage

Enterprise Chat Software for Sales and Support

4.49

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SnapEngage

4.49
★★★★★
★★★★★
Enterprise Chat Software for Sales and Support

SnapEngage is a chat software for businesses. It helps to capture more leads, drive conversions, reduce response times, and increase customer satisfaction with live chat. It helps to increase sales and revenue and enhance customer relationships. ...

It enables the sales team to engage, qualify, and convert more leads and empowers users with qualified leads to take the next step and convert. Its built-in bots help qualify leads and assist with common questions. It also helps to increase customer satisfaction and retain more customers.

SnapEngage platform features include easy setup and customization, secure data transfer, and agent performance analytics to achieve better response times.

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Sentiment.io

level your customer care team with our unified agent desktop, advanced analytics , routing and automations

4.21

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Sentiment.io

4.21
★★★★★
★★★★★
level your customer care team with our unified agent desktop, advanced analytics , routing and automations

Sentiment.io is an omnichannel social customer service platform designed to help in handling customer interactions. It helps to resolve customer issues, slash costs, and deploy one unified queue for all digital channels. ...

It offers automatic routing of conversations, canned responses, rapidly onboard and coach staff using approvals loops and actionable insights on current customer conversation queue size, enabling clients to increase customer satisfaction and improve operations Return on Investment (ROI) with real-time metrics and historical analytics.

Some of its features include handling all of the customer interactions through one unified inbox, managing Social Messaging channels, shared visibility, automatic routing, automatic classification, canned responses, and more.

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Yapsody Ticketing

Sell Tickets Online | Free Event Ticketing - yapsody.com

4.72

Yapsody Ticketing Icon

Yapsody Ticketing

4.72
★★★★★
★★★★★
Sell Tickets Online | Free Event Ticketing - yapsody.com

Yapsody Ticketing is an Event Management platform that helps to create, promote, and sell Event Tickets Online. It helps to enter a new market and increase sales and revenue. Yapsody provides the ...

Some of its features include selling general admission event tickets, reserved seating event tickets, pass fees to attendees, online payment Gateways, sell tickets in the local currency, access To Marketing Tools and many more.

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Newired

Code-free onboarding and training tools for enterprises

4.43

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Newired

4.43
★★★★★
★★★★★
Code-free onboarding and training tools for enterprises

UserGuiding

UserGuiding - Onboarding & product walkthrough software

4.51

UserGuiding Icon

UserGuiding

4.51
★★★★★
★★★★★
UserGuiding - Onboarding & product walkthrough software