Customerly Overview
Customerly provides AI-driven customer service solutions to acquire, support, and satisfy SaaS customers. It is recognized as one of the top live chat software globally.
Use Cases
Customers recommend Customer Feedback Management, Helpdesk Management, Engagement Management, as the business use cases that they have been most satisfied with while using Customerly.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Customerly.
Customerly Use-Cases and Business Priorities: Customer Satisfaction Data
Customerly works with different mediums / channels such as Chat. E-Mail. and Website.
Customerly's features include Feedback Surveys, Templates, Personalization, etc. and Customerly support capabilities include Email Support, Phone Support, 24/7 Support, etc. also Customerly analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Over and above of that it has customer survey feature also...." Peer review by User
Customerly, Helpcrunch, ProProfs Chat, Olark, Userlike, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Customerly
Top Industries
- Information Technology and Services
- Internet
- Computer Software
Popular in
- Small Business
- Mid Market
Customerly is popular in Information Technology And Services, Internet, and Computer Software and is widely used by Small Business, and Mid Market,
Comprehensive Insights on Customerly Use Cases
How does Customerly address your Customer Feedback Management Challenges?
What Are the key features of Customerly for Helpdesk Management?
How can Customerly enhance your Engagement Management process?
What solutions does Customerly provide for Onboarding?
How can Customerly optimize your Contact List Management Workflow?
37+ more Business Use Cases
21 buyers and buying teams have used Cuspera to assess how well Customerly solved their Live Chat needs. Cuspera uses 1489 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Video
Customer Service AI Automation: Reset Password with API integration
Frequently Asked Questions(FAQ)
for Customerly
What is Customerly?
Customerly is a Live Chat software for the website with video Calls, typing previews, knowledge base, and surveys. It helps to increase sales and revenue and enhance customer relationships.
It helps in acquiring leads, profile visitors, make video calls and share screen, saves time of the customer support team and automates marketing communications. It also helps with the survey to receive answers from the customers and grow in the right direction.
Customerly helps in creating an astonishing customer service experience seamlessly. Its an easy-to-use template builder to design elegant, mobile-responsive emails, Follow up with automated messages, create marketing funnel, follow up with automated messages, and create the marketing funnel and gather users feedback.
What is Customerly used for?
What are the top features of Customerly?
Who uses Customerly?
What are Customerly alternatives?
Where is Customerly located?
Peers used Customerly for customer feedback management and helpdesk management
Customerly Competitors
Customerly Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (44) |
| Custom Reports | Read Reviews (137) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (44) |
| Custom Reports | Read Reviews (137) |
Customerly Integrations
Customerly integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Customerly
Software Failure Risk Guidance
?for Customerly
Overall Risk Meter
Top Failure Risks for Customerly
Customerly Profile
Company Name
Customerly
Company Website
https://www.customerly.io/HQ Location
Dublin, IE
Employees
1-10
Social
Financials
PRIVATE
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