ProProfs Chat Overview
ProProfs offers free live chat software for websites and mobile apps. Small businesses and startups can deliver 24/7 support with the forever-free plan.
Use Cases
Customers recommend Helpdesk Management, Engagement Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using ProProfs Chat.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using ProProfs Chat.
ProProfs Chat Use-Cases and Business Priorities: Customer Satisfaction Data
ProProfs Chat works with different mediums / channels such as Chat, Website, and Offline,
ProProfs Chat's features include Personalization, Widgets, Dashboard, etc.
Reviews
"...ProProfs Chat will help your support teams reduce tickets,improve customer response time and satisfaction, and ultimately increase sales & ROI...." Peer review from ProProfs
ProProfs Chat, HappyFox Live Chat, Provide Support Live Chat, Chatlio, Clickdesk, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for ProProfs Chat
Top Industries
- Information Technology and Services
- Computer Software
- Automotive
Popular in
- Small Business
- Large Enterprise
- Mid Market
ProProfs Chat is popular in Information Technology And Services, Computer Software, and Automotive and is widely used by Small Business, Large Enterprise, and Mid Market.
Comprehensive Insights on ProProfs Chat Use Cases
What solutions does ProProfs Chat provide for Helpdesk Management?
What benefits does ProProfs Chat offer for Engagement Management?
What benefits does ProProfs Chat offer for Customer Feedback Management?
What Are the key features of ProProfs Chat for Generation Of New Leads?
16+ more Business Use Cases
41 buyers and buying teams have used Cuspera to assess how well ProProfs Chat solved their Live Chat needs. Cuspera uses 720 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Education
|
Education |
CASE STUDY Sustainable Electronics Recycling International (SERI)Read More |
|
Education
|
Education |
CASE STUDY University of ZurichRead More |
Video
Proprofs Chat Demo Video
Frequently Asked Questions(FAQ)
for ProProfs Chat
What is ProProfs Chat used for?
What are the top features of ProProfs Chat?
Who uses ProProfs Chat?
What are ProProfs Chat alternatives?
Where is ProProfs Chat located?
Peers used ProProfs Chat for helpdesk management and engagement management
ProProfs Chat Competitors
ProProfs Chat Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (47) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (47) |
Software Failure Risk Guidance
?for ProProfs Chat
Overall Risk Meter
Top Failure Risks for ProProfs Chat
ProProfs Profile
Company Name
ProProfs
Company Website
https://www.proprofs.comHQ Location
Los Angeles , Calfornia
Employees
11-50
Social
Financials
PRIVATE
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