ProProfs Chat Overview
ProProfs offers free live chat software for websites and mobile apps. Small businesses and startups can deliver 24/7 support with the forever-free plan.
Use Cases
Customers recommend Helpdesk Management, Engagement Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using ProProfs Chat.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using ProProfs Chat.
ProProfs Chat Use-Cases and Business Priorities: Customer Satisfaction Data
ProProfs Chat works with different mediums / channels such as Chat. Website. and Offline.
ProProfs Chat's features include Personalization, Widgets, Dashboard, etc. and ProProfs Chat support capabilities include 24/7 Support, Email Support, Chat Support, etc. also ProProfs Chat analytics capabilities include Analytics, and Custom Reports.
Reviews
"...For me it s got to be the ability to answer customer queries in real-time and keeping them engaged with our services...." Peer review by Eugene K, Software Engineer, Real Estate
ProProfs Chat, Helpcrunch, Haptik, InMoment, Sogolytics, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for ProProfs Chat
Top Industries
- Information Technology and Services
- Computer Software
- Automotive
Popular in
- Small Business
- Large Enterprise
- Mid Market
ProProfs Chat is popular in Information Technology And Services, Computer Software, and Automotive and is widely used by Small Business, Large Enterprise, and Mid Market.
Comprehensive Insights on ProProfs Chat Use Cases
What makes ProProfs Chat ideal for Helpdesk Management?
What benefits does ProProfs Chat offer for Engagement Management?
What benefits does ProProfs Chat offer for Customer Feedback Management?
What benefits does ProProfs Chat offer for Generation Of New Leads?
16+ more Business Use Cases
41 buyers and buying teams have used Cuspera to assess how well ProProfs Chat solved their Live Chat needs. Cuspera uses 720 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Case Studies
CASE STUDY Sustainable Electronics Recycling International (SERI)
CASE STUDY University of Zurich
Video
Proprofs Chat Demo Video
Frequently Asked Questions(FAQ)
for ProProfs Chat
What is ProProfs Chat used for?
What are the top features of ProProfs Chat?
Who uses ProProfs Chat?
What are ProProfs Chat alternatives?
Where is ProProfs Chat located?
Peers used ProProfs Chat for helpdesk management and engagement management
ProProfs Chat Competitors
ProProfs Chat Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (47) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (47) |
Software Failure Risk Guidance
?for ProProfs Chat
Overall Risk Meter
Top Failure Risks for ProProfs Chat
ProProfs News
ProProfs Acquires PeopleGoal - citybiz
ProProfs has acquired PeopleGoal, expanding its capabilities in employee engagement and performance management solutions.
ProProfs Acquires HR & Performance Goals Management Software PeopleGoal - PR Web
ProProfs has acquired PeopleGoal, a software for HR and performance goals management.
ProProfs Profile
Company Name
ProProfs
Company Website
https://www.proprofs.comHQ Location
Los Angeles , Calfornia
Employees
11-50
Social
Financials
PRIVATE
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