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ProProfs Chat is popular in Information Technology And Services, Computer Software, and Automotive industries and is widely used by Small Business, Large Enterprise, and Mid Market.

ProProfs Chat Product Overview

ProProfs offers free live chat software for websites and mobile apps. Small businesses and startups can deliver 24/7 support with the forever-free plan.

How satisfied the customers are with ProProfs Chat use-cases

Reviews

"...Besides these, you can also find a range of features such as visitor monitoring, third party integration, post-chat surveys for gathering feedback, callback requests when operators are offline, file sharing, support operators performance reports, and more...." Peer review

ProProfs Chat Customer Insights, Testimonials and Case Studies

How can ProProfs Chat optimize your Helpdesk Management Workflow?

How does ProProfs Chat address your Engagement Management Challenges?

How can ProProfs Chat enhance your Customer Feedback Management process?

Why is ProProfs Chat the best choice for Social Media Analytics?

How does ProProfs Chat address your Generation Of New Leads Challenges?

What is ProProfs Chat used for?

ProProfs Chat is a Live Chat Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Helpdesk Management, Engagement Management and Customer Feedback Management .

What are the top features of ProProfs Chat?

Personalization, Widgets and Dashboard are some of the top features of ProProfs Chat.

Who uses ProProfs Chat?

ProProfs Chat is used by Information Technology And Services, Computer Software and Automotive among other industries.

What are ProProfs Chat alternatives?

Helpcrunch, Haptik, InMoment and Sogolytics are popular alternatives for ProProfs Chat.

Where is ProProfs Chat located?

ProProfs Chat is headquartered at Los Angeles , Calfornia.

41 buyers and buying teams have used Cuspera to assess how well ProProfs Chat solved their Live Chat needs. Cuspera uses 720 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

University of Zurich - Education - Very Large

ProProfs Quiz Maker helped University of Zurich modernize its assessment process. The Swiss National Work and Health Program faced heavy workloads from essay-based exams. ProProfs enabled online quiz...zes for pre-assignments and module exams. This reduced grading workload and made assessments less overwhelming for students. The tool also gave insights into student learning and teaching effectiveness.

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Sustainable Electronics Recycling International (SERI) - Non Profit Organization Management - Medium

ProProfs helped Sustainable Electronics Recycling International (SERI) scale auditor training to over 1000 companies in 41 countries. SERI faced challenges tracking trainee progress and quiz results ...manually, which was inefficient and error-prone. ProProfs automated quizzes, provided permanent transcripts, and delivered data-driven insights. This improved efficiency, accuracy, and allowed SERI to expand its global reach. SERI rated ProProfs support as a 10 for accessibility and helpfulness.

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Proprofs Chat Demo Video

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Peers used ProProfs Chat for helpdesk management and engagement management

ProProfs Chat Competitors

ProProfs Chat Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

4.87/5 ★

Read Reviews (19)
Custom Reports

4.86/5 ★

Read Reviews (47)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

4.87/5 ★

Read Reviews (19)
Custom Reports

4.86/5 ★

Read Reviews (47)

Software Failure Risk Guidance

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for ProProfs Chat

Overall Risk Meter

Low Medium High

Top Failure Risks for ProProfs Chat

ProProfs News

M&A
 

ProProfs Acquires PeopleGoal - citybiz

ProProfs has acquired PeopleGoal, expanding its capabilities in employee engagement and performance management solutions.

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M&A
 

ProProfs Acquires HR & Performance Goals Management Software PeopleGoal - PR Web

ProProfs has acquired PeopleGoal, a software for HR and performance goals management.

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ProProfs Profile

Company Name

ProProfs

Company Website

https://www.proprofs.com

HQ Location

Los Angeles , Calfornia

Employees

11-50

Social

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Financials

PRIVATE