Datadog Overview

Datadog enables organizations to monitor and secure their cloud environments effectively. It addresses the challenge of visibility across complex infrastructures by providing insights into any stack, application, or scale. Datadog's platform integrates metrics, traces, and logs, offering a comprehensive view that aids in identifying and resolving security issues swiftly. Its capability to define and track KPIs for cloud migrations to AWS, Azure, and GCP ensures seamless transitions and operational continuity. Recognized as a leader in observability and digital experience monitoring, Datadog is a trusted solution for businesses aiming to enhance their DevSecOps maturity.

Use Cases

Customers recommend Collaboration, Helpdesk Management, Onboarding, as the business use cases that they have been most satisfied with while using Datadog.

Other use cases:

  • Workflow Management
  • Social Media Analytics
  • Forecasting
  • Engagement Management
  • Lead Qualification: Technographic
  • Touchpoint Management
  • Communication Management
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Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Datadog.

Other priorities:

  • Increase Sales & Revenue
  • Acquire Customers
  • Launch New Products
  • Manage Risk
  • Improve Internal Communications
  • Scale Best Practices
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Datadog Use-Cases and Business Priorities: Customer Satisfaction Data

Datadog works with different mediums / channels such as E-Mail. Chat. and Slack.

Datadog's features include Dashboard, Alerts: Popups & Notifications, Personalization, etc. and Datadog support capabilities include Chat Support, Phone Support, AI Powered, etc. also Datadog analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Datadog customer support is helpful and responsive...." Peer review by Kevin Van Heusen, Software Architect, SpringAhead

Datadog, ClickGUARD, ClickCease, Lokalise, Pipefy, etc., all belong to a category of solutions that help Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Datadog offers comprehensive cloud monitoring for any stack, app, or scale. Users gain deep insights into their infrastructure and applications.

Popular Business Setting

for Datadog

Top Industries

  • Computer Software
  • Information Technology and Services
  • Internet

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Datadog is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Datadog Use Cases

How does Datadog facilitate Collaboration?

How can Datadog enhance your Helpdesk Management process?

What benefits does Datadog offer for Onboarding?

What solutions does Datadog provide for Workflow Management?

Why is Datadog the best choice for Social Media Analytics?

27+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Datadog solved their Security needs. Cuspera uses 3789 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Security needs.

Case Studies

Research

CASE STUDY Materials Project of Berkeley Lab

Datadog helps the Materials Project of Berkeley Lab monitor their cloud systems on AWS. The team uses Datadog to simplify observability. This makes it easier to track system health and performance. T...he solution supports their research work. Datadog provides a single platform for monitoring all their cloud resources.

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Information Technology and Services

CASE STUDY Malt

Malt used Datadog to improve developer experience and performance monitoring. Before Datadog, Malt struggled with fragmented open source tools that caused complexity and wasted time. They needed bett...er log management and a centralized monitoring solution. Datadog provided easy-to-use dashboards, custom metrics, PostgreSQL integration, and distributed tracing. Now, every engineer can monitor and deploy, helping Malt scale faster and work more efficiently.

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Information Technology and Services

CASE STUDY Delfia

Datadog helped Delfia modernize client IT systems and speed up cloud adoption. Delfia used Datadog for fast deployment and unified monitoring. They replaced old tools and supported digital transforma...tion for their customers. Delfia closed 15+ new major logos in the first year and reduced implementation time from 45 to 15 days. The partnership increased demand for Delfia’s consulting services.

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Information Technology and Services

CASE STUDY CMD Solutions

Datadog helps CMD Solutions monitor cloud workloads for regulated clients. CMD uses Datadog dashboards and machine learning monitors to reduce alert fatigue and improve incident response. CMD can sho...w customers their mean time to resolution and build trust. Datadog’s AWS integrations let CMD automate monitoring and scale support. CMD meets strict SLAs and helps clients adopt cloud with confidence.

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Information Technology and Services

CASE STUDY RapDev

Datadog Marketplace helped RapDev expand its integration and implementation services. RapDev used the platform to reach more customers and create new revenue streams. In the first year, RapDev receiv...ed 35+ new leads per month and earned $30K–$50K in monthly revenue from Marketplace deals. App publication approval took just 1–2 days. The partnership with Datadog led to more enterprise engagements and faster product launches.

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Marketing and Advertising

CASE STUDY Blue State Digital

Datadog helped Blue State Digital monitor their complex infrastructure as they grew. BSD needed a tool that worked with their stack and scaled fast. Datadog's integrations and automated setup saved B...SD time. Setting up new alerts became 92% faster. BSD no longer needed manual queries. Their team could focus on building applications, not monitoring tools.

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Video

How to Improve Cybersecurity with Datadog's End-to-End Observability Tailored For the US Government

Video Thumbnail

Frequently Asked Questions(FAQ)

for Datadog

What is Datadog used for?

Datadog is a Security Software mainly used by its customers to Enhance Customer Relationships and Improve Efficiency by Collaboration, Helpdesk Management and Onboarding .

What are the top features of Datadog?

Dashboard, Alerts: popups & Notifications and Personalization are some of the top features of Datadog.

Who uses Datadog?

Datadog is used by Computer Software, Information Technology And Services and Internet among other industries.

What are Datadog alternatives?

ClickGUARD, ClickCease, Lokalise and Pipefy are popular alternatives for Datadog.

Where is Datadog located?

Datadog is headquartered at 620 8th Ave 45th Floor New York, NY 10018 USA.
lightning

Peers used Datadog for collaboration and helpdesk management

Datadog Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.36/5 ★

Read Reviews (30)
Analytics

4.32/5 ★

Read Reviews (235)
Custom Reports

4.14/5 ★

Read Reviews (613)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.36/5 ★

Read Reviews (30)
Analytics

4.32/5 ★

Read Reviews (235)
Custom Reports

4.14/5 ★

Read Reviews (613)

Software Failure Risk Guidance

?

for Datadog

Overall Risk Meter

Low Medium High

Top Failure Risks for Datadog

Datadog, Inc. News

Partnership

Cerity Partners LLC Acquires 51,032 Shares of Datadog, Inc. (NASDAQ:DDOG) - MarketBeat

CDNetworks has been chosen by Petrolimex Aviation as a strategic partner to enhance cybersecurity using its AI-powered cloud security platform. This partnership aims to improve Petrolimex Aviation's digital defenses and service reliability across Vietnam and Southeast Asia. The collaboration highlights CDNetworks' commitment to integrating security and performance for Southeast Asian enterprises.

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Awards

Datadog Named a Leader in the 2025 Gartner(R) Magic Quadrant(TM) for Observability Platforms

Datadog has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Observability Platforms, marking the fifth consecutive year it has received this distinction. This recognition highlights Datadog's strong execution and comprehensive vision in the observability market. The company's focus on product innovation and AI integration continues to drive its leadership position.

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Company

Tech Giant Datadog Achieves S&P 500 Milestone: Inside the $2.8B Cloud Leader's Rapid Rise - Stock Titan

Datadog has been added to the S&P 500 Index as of July 9, 2025, marking a significant milestone in its growth. The company reported $2.8 billion in revenue with a 26% year-over-year increase and serves over 30,500 global customers. At its DASH conference, Datadog unveiled over 400 new products and features, including innovations in AI and security.

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Awards

Datadog Earns Forbes Global 2000 Spot, Unveils New AI, Observability Features at DASH 2025

Datadog secured a place on the Forbes Global 2000 list for 2025, reflecting its global influence and financial performance. The company also introduced new AI-driven observability features at DASH 2025, strengthening its cloud monitoring and security platform. Datadog reported $2.8 billion in annual revenue and now serves over 30,500 customers, including major enterprises such as Samsung, NASDAQ, and Shell.

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Datadog, Inc. Profile

Company Name

Datadog, Inc.

Company Website

https://www.datadoghq.com/

HQ Location

620 8th Ave 45th Floor New York, NY 10018 USA

Employees

1001-5000

Social

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Financials

IPO