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DialedIn by ChaseData: Reviews, Testimonials and Expert Opinions
(1132)Call Center Dialer Software
Top 14 DialedIn by ChaseData Alternatives
RingCentral Contact Center
Digital Customer Engagement Software for Greater Customer Experience
RingCentral Contact Center is an omnichannel contact center solution based on the cloud. It ensures that agents are more efficient in their roles, while consumers have the freedom to decide where they want to interact with the company, through SMS, email, chat, social media and more. ...
RingCentral Contact Center provides native support for voice, web chat, SMS, email, and fax, with the option to add social media. Advanced inbound and outbound media routing and distribution features enable businesses of all sizes to improve responsiveness with customers. Its integrated platform scales easily, allowing agent managers to add and eliminate agents on demand.
RingCentral Contact Center features include advanced routing so customers can self-solve issues, skills-based ACD (automated call distribution) to match calls with agents, tools to measure and track agent's performance and reporting options with prebuilt and customizable reports that are accessible through the dashboard, call suppression for compliance, automated speech recognition, and text-to-speech in multiple languages and more.
Phoneburner
Power Dialer Lead Engagement Software Solution
Phoneburner is a power dialer software that helps to turn leads into live conversations. It dials leads 4x faster and maximizes live conversations. It helps to increase sales and revenue and enhance customer relationships. ...
Phoneburner helps salespeople be smarter, better organized, and more productive on the phone, with functionality and ease-of-use. It is committed to the users by engaging, supporting, and connecting one-to-one.
Phoneburner features that help to create more conversations, opportunities, and sales include dial faster, smarter and delay-free, manage contact and call campaigns, reach prospects with remote dialing, increase live answers with local caller IDs, boost outreach efforts with SMS and many more.
Voiptime Cloud
All-in-One Cloud Contact Center Solution enabling highest agent productivity and improved customer engagement
Voiptime Cloud is a sales engagement platform that leverages the power of a cloud in the call center. It helps to direct all the resources towards providing the best customer experience. It helps to acquire customers and enhance customer relationships. ...
Voiptime helps to grow and sustain the business by monitoring current agent activity and call campaign progress in real-time mode, customize client cards and distribute leads between projects, all-encompassing reporting, select any campaign mode (Predictive, Power, Preview auto-dialers) and configure timezone dialing logic and more.
Some of its features include optimizing customer experience with the intelligent routing of calls and non-voice requests to the most skilled agent groups, construct IVR scripts to improve caller navigation and help the customers reach the right agent or department, provide the agents with access to all necessary customer-related information from our client cards or their CRM system and many more.
ReadyMode (Formerly XenCALL)
Predictive Dialer and CRM Solution for Call Centers.
ReadyMode (Formerly XenCALL) is an all-in-one CRM and VoIP predictive dialer is powerful cloud software for call centers with in-house support that manage leads, execute inbound and outbound campaigns, predict which leads are most likely to close and more. It is fully browser-based with no downloads required. It boosts sales, Increases productivity, and lowers overhead. ...
ReadyMode can post leads into its dialer CRM automatically from lead-gen websites or third-party vendors, and users can dynamically build lead lists for assignment to sales agents with automatic dialing list-prioritization based on importance. Customize lead profiles with various data fields to target leads based on various criteria including lead status, create dynamic call scripts with automatically embedded lead data, record calls automatically or on-demand and select and display caller IDs based on their proximity to leads.
ReadyMode features including extensive reporting, analytics and API-integration options, lead playlists, customer management, live scripts, third party verification, report dashboard, automatic speed controls, complete IVR, and more.
Callback Tracker
Lead Generation Software, enabling better lead engagement using voice, live chat, text message, and email.
Callback Tracker is a Sales Engagement tool that helps to engage with the sales leads using voice, live chat, text message, and email. It helps increase sales and revenue, acquire customers, and enter new markets. ...
It also helps by increasing website conversions and sales with a call to action button, call forwarding from the websites, call scheduling using callback widget, callback via multi-channels, and so on.
Some of its features include AI to track and organize the conversations, call recording, custom settings, text and email notifications, Google Analytics Dashboard to see graphs and analyze the data, and more.
CircleLoop
Powerful Cloud Based Business Phone System to overcome the limitations of a traditional phone
CircleLoop is a modern, cloud-based business phone system used via iOS smartphone, Windows, Mac, Chrome desktops or laptops, and Android operating systems in powerful desktop and mobile apps. CircleLoop integrations include Google, Pipedrive, Hubspot, Capsule, Zoho and Slack, with many more. ...
CircleLoop lets to instantly access a local or national business phone number, manage the business calls via powerful applications, kickstart the communications strategy and analyze all the call data at the click of a button. It brings the team together with the best small business phone system. Also, leverages the power and scalability needed with secure, robust and cost-effective cloud telecoms for large businesses from CircleLoop.
Its features include creating a local presence in more than 60 countries, Cloud-based call recording apps for desktop and mobile, Arranging team and client conference calls free of charge, offers a market-leading VoIP phone system with added features and tools integrations at no extra cost, with no lengthy contract.
Sales Sling
Sales Engagement tool that convert more leads to sales
Sales Sling is a cloud auto dialer and lead management software designed for sales professionals and call center to help monitor and manage employees. The cloud based software primarily features ...
The tool has an integrated web phone which connects directly with the dialer, enabling the associates to connect to the inbound calls from any location. The appointment board records and displays all the scheduled client meets and updates it on a real-time basis.
Velocify LeadManager
Sales engagement platform that integrates the right mix of communications to help reps
Velocify LeadManager is a lead management software that helps sales professionals automate routine tasks, improve productivity, close on deals faster, and run analytical reports to generate better insights. ...
The primary features of the platform includes sales dialing, triggered & unlimited communication, pipeline accuracy, data trend visualization, lead source analysis and content strategy optimization. It also provides industry-specific and custom workflows, communication templates and predefined sales actions.
The tool connects and integrates to data from multiple lead source providers, including website lead forms and marketing automation systems. The collected data is used by the system to identify prospect leads entering the system and run an automated consolidation to avoid duplication of records. It also computes the lead scores based on varied attributes to prioritize lead distribution.
Twilio Flex
Twilio - Communication APIs for SMS, Voice, Video and Authentication
Twilio is a cloud communications platform for software development teams to connect with customers. Twilio primarily helps software developers to programmatically perform communication functions ...
It comes with web service APIs.
CallHub
Voice and SMS Service to connect with your supporters
CallHub is a voice and SMS software that helps in building smarter ways to communicate with political campaigns, nonprofits, advocacy groups, and businesses. It helps to acquire customers and enhance customer relationships. ...
CallHub connects campaigns to their audience through phone banking, peer to peer texting, SMS broadcast, SMS Opt-In, and voice broadcasting software. It’s a software that smoothly integrates with CRM and reaches the right people at the right time.
Some of its features include patch-through calls to drive many calls to connect supporters to key decision-makers, reach more voters with automated and manual phone banking tools, recruit more volunteers through embedded form and activate them at any time, keep in touch with the members of the community and update them on meetings, issues and changes and many more.
CallFinder
Connect with their customers and turn daily interactions into great customer experiences
CallFinder is the leading provider of managed cloud-based SaaS speech analytics, automated call scoring, and speech-to-text transcription with conversational insights, such as sentiment analysis and emotion detection. It helps small and medium-sized businesses with both contact center and remote agents automate quality monitoring to improve agent performance and provide a superior customer experience. ...
CallFinder provides an affordable speech analytics solution for one-on-one training, provides ongoing support, advice, and optimization tips with automated scorecards to evaluate the performance of individual calls, agents, and agent teams. Derive insights and provide feedback for the contact center agents to improve performance and the customer experience. It also delivers automated transcripts of the customer interactions, along with sentiment analysis and silence detection to understand customer needs, gain product and competitor knowledge, and capture business insights to improve contact center performance.
Some of its features include automated scorecard and call transcriptions, sentiment and emotion analysis and reporting, silence and overtalk detection with implementation and superior support.