Dialpad Sell Overview

Dialpad's sales dialer uses built-in AI to increase sales opportunities and deal closures. It is highly favored by inside sales contact centers.

Use Cases

Customers recommend Call Recording, Coaching, Call Transcription, as the business use cases that they have been most satisfied with while using Dialpad Sell.

Other use cases:

  • Helpdesk Management
  • Call Analytics
  • Tracking & Monitoring Communications
  • Contact List Management
  • Relationship Management
  • Training & Onboarding
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Shorten Ramp Up Time are the most popular business priorities that customers and associates have achieved using Dialpad Sell.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
See all business priorities See less business priorities

Dialpad Sell Use-Cases and Business Priorities: Customer Satisfaction Data

Dialpad Sell works with different mediums / channels such as Phone Calls.

Dialpad Sell's features include Recording, Voice Transcription, , etc. and Dialpad Sell support capabilities include Chat Support, AI Powered, 24/7 Support, etc. also Dialpad Sell analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Access to call recordings...." Peer review by Gavin K., H

Dialpad Sell, Scratchpad, SecureDocs Virtual Data Room, Veloxy, ExpensePoint, etc., all belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Dialpad Sell

Top Industries

  • Financial Services
  • Food & Beverages
  • Education

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Dialpad Sell is popular in Financial Services, Food & Beverages, and Education and is widely used by Mid Market, Small Business, and Enterprise.

Dialpad Sell Customer wins, Customer success stories, Case studies

How does Dialpad Sell facilitate Call Recording?

How does Dialpad Sell address your Coaching Challenges?

How does Dialpad Sell address your Helpdesk Management Challenges?

22 buyers and buying teams have used Cuspera to assess how well Dialpad Sell solved their Sales Enablement needs. Cuspera uses 690 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

 

New Mexico cooperative picks GOCare and Dialpad for partnership - Broadband Communities

Penasco Valley Telephone Cooperative partners with GOCare and Dialpad to modernize customer engagement. Dialpad replaces PVT's outdated phone system, offering call transcription and recording. The pa...rtnership integrates Dialpad's voice capabilities with GOCare's digital tools, enhancing customer service efficiency and experience.

Read on →
 

PVT Selects GOCare and Dialpad to Elevate Customer Experience Through ...

PVT has selected Dialpad and GOCare to enhance its customer experience by integrating voice and digital communication systems. This partnership replaces outdated systems with Dialpad's advanced capab...ilities like call transcription and recording. GOCare's platform integrates SMS, web chat, and CRM tools, improving efficiency and customer service for PVT.

Read on →

BNamericas - Consumer Services - Medium

Dialpad Connect helped BNamericas improve communication for over 150 employees and 700 clients across Latin America. The company needed a multilingual VoIP platform that integrated with Salesforce, O...utreach, and Clari. Dialpad delivered seamless onboarding, strong call quality, and easy integration with sales tools. BNamericas now tracks call metrics and KPIs, gaining insights they lacked before. Virtual phone numbers for multiple countries increased call pickup rates and efficiency.

Read on →

WeWork - Real Estate

Dialpad helped WeWork replace over 25 phone providers and four contact center apps with one unified platform. WeWork streamlined global communication, reduced costs, and managed updates in real time.... The sales team switched from desk phones to cloud-based softphones, improving productivity and flexibility. WeWork reported no major outages since using Dialpad. Hands-on customer service and built-in features made the transition smooth and reliable.

Read on →

Sunstate Equipment - Construction

Dialpad Ai helped Sunstate Equipment modernize its communications. The company replaced an outdated phone system with Dialpad Connect, Dialpad Support, and Dialpad Sell. Automation and Ai features re...duced call times from four minutes to three minutes. Sunstate saved 25% of time on calls. Agents now access customer information instantly and no longer ask repetitive questions. The new system improved efficiency and customer service.

Read on →

RE/MAX - Real Estate

Dialpad helped RE/MAX move to a unified cloud communications platform. RE/MAX needed better flexibility, data analytics, and integrations for over 140,000 agents worldwide. The old system was hard to... use and required multiple tools. Dialpad provided a single platform with features like Ai Live Coach. The migration was fast, moving about a thousand numbers in six weeks. RE/MAX improved agent support and efficiency with Dialpad.

Read on →

Dialpad Ai Sales Center I Close Deals: Faster With Built-In Ai

Video Thumbnail

Frequently Asked Questions(FAQ)

for Dialpad Sell

What is Dialpad Sell?

DialpadSell is a cloud-based business phone solution software for sales teams to increase revenue through sales communications.

It is primarily used for sales communication, sales coaching, reporting and post call summary and note generation.

It uses advanced VoIP technologies WebRTC and Opus codec to provide the widest range of bandwidth. It uses Natural language processing to analyze and Machine Learning to provide intelligent recommendations in real-time.

What is Dialpad Sell used for?

Dialpad Sell is a Sales Enablement Software mainly used by its customers to Improve Internal Communications and Shorten Ramp Up Time by Call Recording, Coaching and Call Transcription .

What are the top features of Dialpad Sell?

Recording, Voice transcription and null are some of the top features of Dialpad Sell.

Who uses Dialpad Sell?

Dialpad Sell is used by Financial Services, Food & Beverages and Education among other industries.

What are Dialpad Sell alternatives?

Scratchpad, SecureDocs Virtual Data Room, Veloxy and ExpensePoint are popular alternatives for Dialpad Sell.

Where is Dialpad Sell located?

Dialpad Sell is headquartered at 100 California St, Fifth Floor, San Francisco, California 94111, US.
lightning

Peers used Dialpad Sell for call recording and coaching

Dialpad Sell Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.26/5 ★

Read Reviews (56)
Analytics

4.81/5 ★

Read Reviews (60)
Custom Reports

4.04/5 ★

Read Reviews (62)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.26/5 ★

Read Reviews (56)
Analytics

4.81/5 ★

Read Reviews (60)
Custom Reports

4.04/5 ★

Read Reviews (62)

Software Failure Risk Guidance

?

for Dialpad Sell

Overall Risk Meter

Low Medium High

Top Failure Risks for Dialpad Sell

Dialpad News

Executive

Dialpad Appoints Brett Reed as Chief Financial Officer for Enterprise ...

Dialpad has appointed Brett Reed as its permanent Chief Financial Officer, transitioning from his interim role. Reed, with over 20 years of financial management experience, including roles at Salesforce and Vlocity, will guide Dialpad's expansion into the enterprise market. This move aligns with Dialpad's strategy to leverage AI-driven communications solutions for large organizations, emphasizing financial discipline and operational efficiency.

Read more →
Executive

Dialpad Names Brett Reed as Chief Financial Officer to Lead Next Era of Global Enterprise Scale

Dialpad has appointed Brett Reed as Chief Financial Officer to lead its financial strategy as the company scales its AI-first communications platform for enterprise growth. Reed, with over 20 years of experience at companies like Salesforce and Vlocity, is expected to enhance Dialpad's financial discipline and support its expansion into the enterprise market.

Read more →
Executive

Dialpad Names Brett Reed CFO to Drive Enterprise AI Growth

Dialpad has appointed Brett Reed as Chief Financial Officer to drive its enterprise AI growth. Reed, previously interim finance leader, brings over 20 years of experience from Salesforce and Vlocity. His leadership aims to support Dialpad's expansion into the enterprise market, focusing on agentic AI solutions.

Read more →
Product

Dialpad Launches Enhanced Agentic AI Platform

Dialpad has launched enhancements to its Agentic AI Platform, designed to help enterprises transition AI initiatives from pilot to full production. New features include tools for identifying high-impact use cases, validating ROI, and ensuring compliance. The platform offers no-code agent building and analytics to improve contact center metrics. These updates aim to reduce risk and accelerate AI adoption, addressing challenges in AI execution.

Read more →

Dialpad Profile

Company Name

Dialpad

Company Website

https://www.dialpad.com/

Year Founded

2011

HQ Location

100 California St, Fifth Floor, San Francisco, California 94111, US

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

SERIES F