Dialpad Sell Overview

Dialpad's sales dialer uses built-in AI to increase sales opportunities and deal closures. It is highly favored by inside sales contact centers.

Use Cases

Customers recommend Call Recording, Coaching, Call Transcription, as the business use cases that they have been most satisfied with while using Dialpad Sell.

Other use cases:

  • Helpdesk Management
  • Call Analytics
  • Tracking & Monitoring Communications
  • Contact List Management
  • Relationship Management
  • Training & Onboarding
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Shorten Ramp Up Time are the most popular business priorities that customers and associates have achieved using Dialpad Sell.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
See all business priorities See less business priorities

Dialpad Sell Use-Cases and Business Priorities: Customer Satisfaction Data

Dialpad Sell works with different mediums / channels such as Phone Calls.

Dialpad Sell's features include Recording, Voice Transcription, , etc. and Dialpad Sell support capabilities include Chat Support, AI Powered, 24/7 Support, etc. also Dialpad Sell analytics capabilities include Analytics, and Custom Reports.

Reviews

"...As a manager, having the ability to view metrics and analytics in real time, and listen in on calls and review recordings, it has been incredibly helpful for both managing and training...." Peer review by Russell P., Manager - Sales

Peer review evidence (same sources as the product rating summary)

"...It's a benefit because it helps us automate our sales metrics through our CRM (Salesforce) Call recording/playback features...." Peer review by Robert L., VP of Sales
"...Unlike other competitors, Dialpad Sell offers multiple real-time and post-call sales coaching features that drive efficiency...." Peer review
"...I'm a fan of the texting feature as well as the live transcriptions for calls and voicemail...." Peer review by Ryan C., Inbound Sales

Dialpad Sell, Scratchpad, SecureDocs Virtual Data Room, Veloxy, ExpensePoint, etc., all belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Dialpad Sell

Top Industries

  • Financial Services
  • Food & Beverages
  • Education

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Dialpad Sell is popular in Financial Services, Food & Beverages, and Education and is widely used by Mid Market, Small Business, and Enterprise.

Dialpad Sell Customer wins, Customer success stories, Case studies

Why is Dialpad Sell the best choice for Call Recording?

How can Dialpad Sell optimize your Coaching Workflow?

How does Dialpad Sell facilitate Helpdesk Management?

22 buyers and buying teams have used Cuspera to assess how well Dialpad Sell solved their Sales Enablement needs. Cuspera uses 690 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

 

Cal Athletics - Education - Large

Cal lands jersey patch deal with AI company Dialpad

Berkeley, USA

Dialpad has entered into a multiyear sponsorship deal with Cal Athletics, marking the largest in the department's history. The agreement includes jersey patches for all 30 varsity sports, naming righ...ts to the "Dialpad Field Club," and various promotional assets. Dialpad will be the official AI platform for fan experience, enhancing ticket sales, service, and internal operations.

Read on →
 

Colorado Rockies Baseball Club - Sports - Large

Colorado Rockies Select Dialpad as its Official AI Communications Provider, Reinventing Fan Experiences with Agentic AI

Denver, USA

Dialpad has partnered with the Colorado Rockies Baseball Club as its official AI communications provider. The Rockies are deploying Dialpad's AI platform to enhance fan experiences by improving commu...nication across ticket sales and service channels. This initiative aims to provide real-time insights into fan interactions, helping the Rockies improve engagement and decision-making during games.

Read on →
 

Colorado Rockies - Sports - Medium

Colorado Rockies Select Dialpad as its Official AI Communications ...

Denver, USA

Dialpad has been selected by the Colorado Rockies as their official AI communications provider. The Rockies will deploy Dialpad's AI platform to enhance fan interactions and communication across vari...ous channels. The partnership includes Dialpad's sponsorship of the "Call Under Review" feature at Coors Field, highlighting their AI's role in improving customer experience.

Read on →

Zorba - Real Estate - Small

San Francisco, USA

Dialpad helped Zorba improve response time to homeowners by 75%. Zorba’s agents now connect with thousands of users across three continents. The team set up Dialpad in under an hour and automated tex...t messaging with its API. Dialpad’s integration with HubSpot logs calls and provides real-time AI features. Zorba saves hundreds of dollars monthly and coordinates more transactions with better support.

Xero - Information Technology And Services - Large

Wellington, New Zealand

Xero used Dialpad to unify its global communications. The company replaced many local PBX systems with one cloud-based platform. This helped Xero save $500,000 each year in telephony costs. Employees... can now work from anywhere and support customers worldwide. Dialpad integrates with Google Workspace and Salesforce for better sales and service. Xero's IT team can set up new offices in minutes using Dialpad.

Wolf & Badger - Retail - Medium

London, UK

Dialpad WFM helped Wolf & Badger automate scheduling for their growing customer support team. The company struggled with manual spreadsheets as they expanded globally. Dialpad WFM introduced rotating... shifts across UK, US, and New Zealand, improving coverage and efficiency. The platform unified shift schedules and increased transparency for over 30 agents. Wolf & Badger now plans schedules eight weeks ahead and supports team collaboration.

Dialpad Ai Sales Center I Close Deals: Faster With Built-In Ai

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing Dialpad Sell

What is Dialpad Sell?

DialpadSell is a cloud-based business phone solution software for sales teams to increase revenue through sales communications.

It is primarily used for sales communication, sales coaching, reporting and post call summary and note generation.

It uses advanced VoIP technologies WebRTC and Opus codec to provide the widest range of bandwidth. It uses Natural language processing to analyze and Machine Learning to provide intelligent recommendations in real-time.

What is Dialpad Sell used for?

Dialpad Sell is a Sales Enablement Software mainly used by its customers to Improve Internal Communications and Shorten Ramp Up Time by Call Recording, Coaching and Call Transcription .

What are the top features of Dialpad Sell?

Recording, Voice transcription and null are some of the top features of Dialpad Sell.

Who uses Dialpad Sell?

Dialpad Sell is used by Financial Services, Food & Beverages and Education among other industries.

What are Dialpad Sell alternatives?

Scratchpad, SecureDocs Virtual Data Room, Veloxy and ExpensePoint are popular alternatives for Dialpad Sell.

Where is Dialpad Sell located?

Dialpad Sell is headquartered at 100 California St, Fifth Floor, San Francisco, California 94111, US.
lightning

Peers used Dialpad Sell for call recording and coaching

Dialpad Sell Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.26/5

Read Reviews (56)
Analytics

4.81/5

Read Reviews (60)
Custom Reports

4.04/5

Read Reviews (62)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.26/5

Read Reviews (56)
Analytics

4.81/5

Read Reviews (60)
Custom Reports

4.04/5

Read Reviews (62)

Software Failure Risk Guidance

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for Dialpad Sell

Overall Risk Meter

Low Medium High

Top Failure Risks for Dialpad Sell

Dialpad News

Partnership

Dialpad's New Channel Chief Wants to Bring 'ShoreTel Playbook' Into AI ...

Dialpad's new senior vice president of global channel sales, Jim McGarry, is leveraging his experience from ShoreTel to enhance Dialpad's channel strategy with a focus on AI. The company is investing in partner enablement through certified training and AI delivery programs, aiming to transition partners from traditional resale to designing AI solutions. This strategy is designed to help partners navigate AI transformation and improve business outcomes through AI-driven communication solutions.

Product

Zoom, Salesforce, Dialpad, and Others Bet Big on Agentic AI for CX

Dialpad has integrated with Google's Gemini Enterprise for Workspace, enhancing real-time customer intelligence. This integration enables conversation intelligence, such as transcripts and sentiment analysis, to be used within Gmail, Docs, and Chat. It aims to improve customer context by making interaction history a primary data source, addressing the issue of opportunity data not reaching CRM systems.

Product

NovelVox and Dialpad Partners to Power Agentic AI Healthcare

Dialpad and NovelVox have expanded their strategic technology partnership to enhance AI-powered customer interactions in healthcare and financial services. The integration bridges Dialpad's communication engines with NovelVox's middleware, enabling secure and compliant workflows. This collaboration supports advanced AI-driven data integrations, streamlining operations in regulated industries like healthcare and finance.

Product

NovelVox and Dialpad Expand Partnership to Power Agentic AI Across ...

Dialpad and NovelVox have expanded their partnership to enhance Dialpad's agentic AI platform with NovelVox's integration capabilities. This collaboration aims to improve customer interactions in regulated industries like healthcare and financial services by integrating with key business applications. The partnership has already secured a win with a U.S.-based credit union, highlighting the demand for AI-driven workflows.

Dialpad Profile

Company Name

Dialpad

Company Website

https://www.dialpad.com/

Year Founded

2011

HQ Location

100 California St, Fifth Floor, San Francisco, California 94111, US

Employees

501-1000

Social

Financials

SERIES F