Dialpad Sell Overview

Dialpad's sales dialer uses built-in AI to increase sales opportunities and deal closures. It is highly favored by inside sales contact centers.

Use Cases

Customers recommend Call Recording, Coaching, Call Transcription, as the business use cases that they have been most satisfied with while using Dialpad Sell.

Other use cases:

  • Helpdesk Management
  • Call Analytics
  • Tracking & Monitoring Communications
  • Contact List Management
  • Relationship Management
  • Training & Onboarding
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Shorten Ramp Up Time are the most popular business priorities that customers and associates have achieved using Dialpad Sell.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
See all business priorities See less business priorities

Dialpad Sell Use-Cases and Business Priorities: Customer Satisfaction Data

Dialpad Sell works with different mediums / channels such as Phone Calls.

Dialpad Sell's features include Recording, Voice Transcription, , etc. and Dialpad Sell support capabilities include Chat Support, AI Powered, 24/7 Support, etc. also Dialpad Sell analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Call recording and summary very quickly after getting off the phone...." Peer review from Hospitality

Peer review evidence (same sources as the product rating summary)

"...It helped us in keeping a proper record of calls, messages, and meetings on the user s customer relationship management (CRM)...." Peer review by Arianna W., Technical Support Engineer
"...Unlike other competitors, Dialpad Sell offers multiple real-time and post-call sales coaching features that drive efficiency...." Peer review
"...I like that I am able to read the transcripts of the calls after I have them...." Peer review from Oil & Energy

Dialpad Sell, Scratchpad, SecureDocs Virtual Data Room, Veloxy, ExpensePoint, etc., all belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Dialpad Sell

Top Industries

  • Financial Services
  • Food & Beverages
  • Education

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Dialpad Sell is popular in Financial Services, Food & Beverages, and Education and is widely used by Mid Market, Small Business, and Enterprise.

Dialpad Sell Customer wins, Customer success stories, Case studies

What Are the key features of Dialpad Sell for Call Recording?

How can Dialpad Sell optimize your Coaching Workflow?

Why is Dialpad Sell the best choice for Helpdesk Management?

22 buyers and buying teams have used Cuspera to assess how well Dialpad Sell solved their Sales Enablement needs. Cuspera uses 690 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

 

Colorado Rockies Baseball Club - Sports - Large

Colorado Rockies Select Dialpad as its Official AI Communications Provider, Reinventing Fan Experiences with Agentic AI

Denver, USA

Dialpad has partnered with the Colorado Rockies Baseball Club as its official AI communications provider. The Rockies are deploying Dialpad's AI platform to enhance fan experiences by improving commu...nication across ticket sales and service channels. This initiative aims to provide real-time insights into fan interactions, helping the Rockies improve engagement and decision-making during games.

Read on →
 

New Mexico cooperative picks GOCare and Dialpad for partnership - Broadband Communities

Penasco Valley Telephone Cooperative partners with GOCare and Dialpad to modernize customer engagement. Dialpad replaces PVT's outdated phone system, offering call transcription and recording. The pa...rtnership integrates Dialpad's voice capabilities with GOCare's digital tools, enhancing customer service efficiency and experience.

Read on →
 

PVT Selects GOCare and Dialpad to Elevate Customer Experience Through ...

PVT has selected Dialpad and GOCare to enhance its customer experience by integrating voice and digital communication systems. This partnership replaces outdated systems with Dialpad's advanced capab...ilities like call transcription and recording. GOCare's platform integrates SMS, web chat, and CRM tools, improving efficiency and customer service for PVT.

Read on →
 

LemonBrew - Real Estate - Small

USA

Dialpad helped LemonBrew, a real estate technology company, manage pressure from customers and margin challenges. The company used AI-powered communications to improve customer interactions. Real-wor...ld examples show how AI made a difference for LemonBrew. The story highlights the impact of AI on both customer service and business margins.

 

Wiz Kid Learning - Education - Small

Toronto, Canada

Wiz Kid Learning needed a better phone system to support students and parents signing up for STEM courses. Their old system was confusing and lacked features, hurting communication and customer servi...ce. Dialpad offered an easy-to-use dashboard and flexible plans at a startup-friendly price. Setup was fast, and the team could add users and numbers in minutes. Now, Wiz Kid Learning uses Dialpad for calls, video meetings, and texts, helping them deliver strong customer support from anywhere.

 

Zorba - Real Estate - Small

San Francisco, USA

Dialpad helped Zorba improve response time to homeowners by 75%. Zorba’s agents now connect with thousands of users across three continents. The team set up Dialpad in under an hour and automated tex...t messaging with APIs. Dialpad’s mobile app and CRM integration with HubSpot made communication seamless. Zorba saves hundreds of dollars each month and coordinates more transactions with Dialpad.

Dialpad Ai Sales Center I Close Deals: Faster With Built-In Ai

Video Thumbnail

Frequently Asked Questions(FAQ)

for Dialpad Sell

What is Dialpad Sell?

DialpadSell is a cloud-based business phone solution software for sales teams to increase revenue through sales communications.

It is primarily used for sales communication, sales coaching, reporting and post call summary and note generation.

It uses advanced VoIP technologies WebRTC and Opus codec to provide the widest range of bandwidth. It uses Natural language processing to analyze and Machine Learning to provide intelligent recommendations in real-time.

What is Dialpad Sell used for?

Dialpad Sell is a Sales Enablement Software mainly used by its customers to Improve Internal Communications and Shorten Ramp Up Time by Call Recording, Coaching and Call Transcription .

What are the top features of Dialpad Sell?

Recording, Voice transcription and null are some of the top features of Dialpad Sell.

Who uses Dialpad Sell?

Dialpad Sell is used by Financial Services, Food & Beverages and Education among other industries.

What are Dialpad Sell alternatives?

Scratchpad, SecureDocs Virtual Data Room, Veloxy and ExpensePoint are popular alternatives for Dialpad Sell.

Where is Dialpad Sell located?

Dialpad Sell is headquartered at 100 California St, Fifth Floor, San Francisco, California 94111, US.
lightning

Peers used Dialpad Sell for call recording and coaching

Dialpad Sell Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.26/5

Read Reviews (56)
Analytics

4.81/5

Read Reviews (60)
Custom Reports

4.04/5

Read Reviews (62)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.26/5

Read Reviews (56)
Analytics

4.81/5

Read Reviews (60)
Custom Reports

4.04/5

Read Reviews (62)

Software Failure Risk Guidance

?

for Dialpad Sell

Overall Risk Meter

Low Medium High

Top Failure Risks for Dialpad Sell

Dialpad News

Product

Zoom, Salesforce, Dialpad, and Others Bet Big on Agentic AI for CX

Dialpad announced its integration with Google's Gemini Enterprise for Workspace, enhancing real-time customer intelligence. This integration allows conversation data, including transcripts and sentiment, to be used within Gmail, Docs, and Chat, improving data accessibility and quality. This move aims to shift data gravity from static CRM records to dynamic interaction streams, enhancing customer context and engagement.

Product

Dialpad Puts Call Insights Inside Gemini Enterprise

Dialpad has integrated its conversation intelligence with Google's Gemini Enterprise for Google Workspace, enabling Dialpad transcripts and insights to be accessed within Gmail, Docs, and Chat. This integration aims to enhance customer understanding and risk identification by treating conversation history as the source of truth, reducing reliance on CRM records.

Product

Dialpad Integrates Real-Time Customer Intelligence with G...

Dialpad integrates with Google’s Gemini Enterprise for Google Workspace, enabling real-time customer intelligence within Gmail, Docs, and Chat. This integration allows teams to query conversation data using plain language prompts. Select Google Gemini Enterprise customers can access Dialpad’s conversation intelligence at no additional cost, with general availability expected by Q2 2026.

Product

Dialpad Brings Real-Time Customer Intelligence to Google Workspace and ...

Dialpad has integrated its AI-powered customer intelligence platform with Google's Gemini Enterprise for Google Workspace, enabling real-time customer insights directly within Gmail, Docs, and Chat. This integration allows teams to access comprehensive conversation histories and actionable insights without relying on CRM entries, enhancing customer understanding and service delivery.

Dialpad Profile

Company Name

Dialpad

Company Website

https://www.dialpad.com/

Year Founded

2011

HQ Location

100 California St, Fifth Floor, San Francisco, California 94111, US

Employees

501-1000

Social

Financials

SERIES F