Dialpad Sell Product Overview

Dialpad's sales dialer uses built-in AI to increase sales opportunities and deal closures. It is highly favored by inside sales contact centers.

Key Insights

Dialpad Sell provides call recording functionality, allowing users to capture and review conversations for training, quality assurance, and CRM integration. Call recording capabilities include live listening, playback, and transcription features. However, accessing recorded calls can require multiple steps, posing a limitation for some users.

Dialpad Sell provides various real-time and post-call sales coaching features, including speech coaching and call recordings, to enhance team performance and efficiency. These features facilitate learning and skill development by providing examples of effective and ineffective calls, while also enabling coaches to identify specific areas for improvement. However, the coaching feature has limitations, as users may not always have access to archived calls within a coaching group.

Customer stories

Product Business Settings

Dialpad Sell is popular in Financial Services, Food & Beverages, and Education industries and is widely used by Mid Market, Small Business, and Enterprise.

Integrations

Digital Signature
Live Chat
Marketing Automation
Team Collaboration

How satisfied the customers are with Dialpad Sell use-cases

Reviews

"...Call recording and summary very quickly after getting off the phone...." Peer review from Hospitality

Dialpad Sell Customer Insights, Testimonials and Case Studies

What makes Dialpad Sell ideal for Call Recording?

Why is Dialpad Sell the best choice for Coaching?

How can Dialpad Sell optimize your Helpdesk Management Workflow?

What is Dialpad Sell?

DialpadSell is a cloud-based business phone solution software for sales teams to increase revenue through sales communications.

It is primarily used for sales communication, sales coaching, reporting and post call summary and note generation.

It uses advanced VoIP technologies WebRTC and Opus codec to provide the widest range of bandwidth. It uses Natural language processing to analyze and Machine Learning to provide intelligent recommendations in real-time.

What is Dialpad Sell used for?

Dialpad Sell is a Sales Enablement Software mainly used by its customers to Improve Internal Communications and Shorten Ramp Up Time by Call Recording, Coaching and Call Transcription .

What are the top features of Dialpad Sell?

Recording, Voice transcription and null are some of the top features of Dialpad Sell.

Who uses Dialpad Sell?

Dialpad Sell is used by Financial Services, Food & Beverages and Education among other industries.

What are Dialpad Sell alternatives?

Scratchpad, SecureDocs Virtual Data Room, Veloxy and ExpensePoint are popular alternatives for Dialpad Sell.

Where is Dialpad Sell located?

Dialpad Sell is headquartered at 100 California St, Fifth Floor, San Francisco, California 94111, US.

22 buyers and buying teams have used Cuspera to assess how well Dialpad Sell solved their Sales Enablement needs. Cuspera uses 690 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

 

New Mexico cooperative picks GOCare and Dialpad for partnership - Broadband Communities

Penasco Valley Telephone Cooperative partners with GOCare and Dialpad to modernize customer engagement. Dialpad replaces PVT's outdated phone system, offering call transcription and recording. The pa...rtnership integrates Dialpad's voice capabilities with GOCare's digital tools, enhancing customer service efficiency and experience.

Read on →
 

PVT Selects GOCare and Dialpad to Elevate Customer Experience Through ...

PVT has selected Dialpad and GOCare to enhance its customer experience by integrating voice and digital communication systems. This partnership replaces outdated systems with Dialpad's advanced capab...ilities like call transcription and recording. GOCare's platform integrates SMS, web chat, and CRM tools, improving efficiency and customer service for PVT.

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BNamericas - Consumer Services - Medium

Dialpad Connect helped BNamericas improve communication for over 150 employees and 700 clients across Latin America. The company needed a multilingual VoIP platform that integrated with Salesforce, O...utreach, and Clari. Dialpad delivered seamless onboarding, strong call quality, and easy integration with sales tools. BNamericas now tracks call metrics and KPIs, gaining insights they lacked before. Virtual phone numbers for multiple countries increased call pickup rates and efficiency.

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WeWork - Real Estate

Dialpad helped WeWork replace over 25 phone providers and four contact center apps with one unified platform. WeWork streamlined global communication, reduced costs, and managed updates in real time.... The sales team switched from desk phones to cloud-based softphones, improving productivity and flexibility. WeWork reported no major outages since using Dialpad. Hands-on customer service and built-in features made the transition smooth and reliable.

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Sunstate Equipment - Construction

Dialpad Ai helped Sunstate Equipment modernize its communications. The company replaced an outdated phone system with Dialpad Connect, Dialpad Support, and Dialpad Sell. Automation and Ai features re...duced call times from four minutes to three minutes. Sunstate saved 25% of time on calls. Agents now access customer information instantly and no longer ask repetitive questions. The new system improved efficiency and customer service.

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RE/MAX - Real Estate

Dialpad helped RE/MAX move to a unified cloud communications platform. RE/MAX needed better flexibility, data analytics, and integrations for over 140,000 agents worldwide. The old system was hard to... use and required multiple tools. Dialpad provided a single platform with features like Ai Live Coach. The migration was fast, moving about a thousand numbers in six weeks. RE/MAX improved agent support and efficiency with Dialpad.

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Dialpad Ai Sales Center I Close Deals: Faster With Built-In Ai

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Peers used Dialpad Sell for call recording and coaching

Dialpad Sell Competitors

Dialpad Sell Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.26/5 ★

Read Reviews (56)
Analytics

4.81/5 ★

Read Reviews (60)
Custom Reports

4.04/5 ★

Read Reviews (62)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.26/5 ★

Read Reviews (56)
Analytics

4.81/5 ★

Read Reviews (60)
Custom Reports

4.04/5 ★

Read Reviews (62)

Dialpad Sell Integrations

Dialpad Sell integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.10/5 ★

Read Reviews (69)
Data Import

4.05/5 ★

Read Reviews (88)

OKTA

4.57 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

OneLogin

4.52 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Intercom

4.49 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Zapier

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Slack

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Few API Integrations for Dialpad Sell

Atex Advertising

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Kaleyra

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Slack

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Databox

4.66 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Geckoboard

4.49 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for Dialpad Sell

Overall Risk Meter

Low Medium High

Top Failure Risks for Dialpad Sell

Dialpad News

Executive
 

Dialpad Names Brett Reed as Chief Financial Officer to Lead Next Era of Global Enterprise Scale

Dialpad has appointed Brett Reed as Chief Financial Officer to lead its financial strategy as the company scales its AI-first communications platform for enterprise growth. Reed, with over 20 years of experience at companies like Salesforce and Vlocity, is expected to enhance Dialpad's financial discipline and support its expansion into the enterprise market.

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Product
 

Dialpad Launches Enhanced Agentic AI Platform

Dialpad has launched enhancements to its Agentic AI Platform, designed to help enterprises transition AI initiatives from pilot to full production. New features include tools for identifying high-impact use cases, validating ROI, and ensuring compliance. The platform offers no-code agent building and analytics to improve contact center metrics. These updates aim to reduce risk and accelerate AI adoption, addressing challenges in AI execution.

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Product
 

Dialpad Advances Agentic AI with ROI Validation

Dialpad has enhanced its Agentic AI Platform to help enterprises transition from AI pilots to production. New features include Skill Mining for analyzing conversations, Proving Ground for pre-deployment testing, and Agent Studio for no-code AI agent creation. The platform aims to improve AI execution by validating ROI and ensuring governance, benefiting industries like healthcare with reduced resolution times and improved satisfaction.

Read more →
Product
 

Dialpad Advances Agentic AI Platform

Dialpad has enhanced its Agentic AI platform, introducing new features to improve contact center operations. These updates aim to streamline communication processes and boost efficiency for businesses using Dialpad's solutions.

Read more →

Dialpad Profile

Company Name

Dialpad

Company Website

https://www.dialpad.com/

Year Founded

2011

HQ Location

100 California St, Fifth Floor, San Francisco, California 94111, US

Employees

501-1000

Social

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Financials

SERIES F