Dialpad Sell Overview

Dialpad's sales dialer uses built-in AI to increase sales opportunities and deal closures. It is highly favored by inside sales contact centers.

Use Cases

Customers recommend Call Recording, Coaching, Call Transcription, as the business use cases that they have been most satisfied with while using Dialpad Sell.

Other use cases:

  • Helpdesk Management
  • Call Analytics
  • Tracking & Monitoring Communications
  • Contact List Management
  • Relationship Management
  • Training & Onboarding
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Shorten Ramp Up Time are the most popular business priorities that customers and associates have achieved using Dialpad Sell.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
See all business priorities See less business priorities

Dialpad Sell Use-Cases and Business Priorities: Customer Satisfaction Data

Dialpad Sell works with different mediums / channels such as Phone Calls.

Dialpad Sell's features include Recording, Voice Transcription, , etc. and Dialpad Sell support capabilities include Chat Support, AI Powered, 24/7 Support, etc. also Dialpad Sell analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We also needed to be able to easily listen to calls live as well as recorded call...." Peer review by User

Dialpad Sell, Scratchpad, SecureDocs Virtual Data Room, Veloxy, ExpensePoint, etc., all belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Dialpad Sell

Top Industries

  • Financial Services
  • Food & Beverages
  • Education

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Dialpad Sell is popular in Financial Services, Food & Beverages, and Education and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Dialpad Sell Use Cases

What Are the key features of Dialpad Sell for Call Recording?

What solutions does Dialpad Sell provide for Coaching?

What makes Dialpad Sell ideal for Helpdesk Management?

18+ more Business Use Cases

22 buyers and buying teams have used Cuspera to assess how well Dialpad Sell solved their Sales Enablement needs. Cuspera uses 690 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

Case Studies

Real Estate

CASE STUDY WeWork

Dialpad helped WeWork replace over 25 phone providers and four contact center apps with one unified platform. WeWork streamlined global communication, reduced costs, and managed updates in real time.... The sales team switched from desk phones to cloud-based softphones, improving productivity and flexibility. WeWork reported no major outages since using Dialpad. Hands-on customer service and built-in features made the transition smooth and reliable.

Professional Training & Coaching

CASE STUDY Randstad

Dialpad Connect and Dialpad Support helped Randstad, the world's largest talent company, unify its global communications. Randstad replaced many local phone systems with a single AI-powered cloud sol...ution. This made it easier to manage IT and improved service quality everywhere. Recruiters now use AI features like call transcription and note-taking. Randstad saved 10% of recruiter time and sped up candidate screening for over 600,000 candidates worldwide.

Real Estate

CASE STUDY LemonBrew

Dialpad helps LemonBrew, a real estate technology company, handle pressure from customers and margin challenges. LemonBrew uses Dialpad Connect, Dialpad Support, and Dialpad Sell. The platform uses A...I to improve customer communications. The case study shares real-world examples of how AI supports their business. Results focus on better customer experience and efficiency.

Construction

CASE STUDY Sunstate Equipment

Dialpad Ai helped Sunstate Equipment modernize its communications. The company replaced an outdated phone system with Dialpad Connect, Dialpad Support, and Dialpad Sell. Automation and Ai features re...duced call times from four minutes to three minutes. Sunstate saved 25% of time on calls. Agents now access customer information instantly and no longer ask repetitive questions. The new system improved efficiency and customer service.

Consumer Services

CASE STUDY Custom Ink

Dialpad helped Custom Ink improve efficiency by 20%. The company had problems with fragmented communication tools and manual call grading. Dialpad Support, Dialpad Sell, and Dialpad Connect let them ...combine voice and video calls in one place. Sales teams can now work from anywhere and follow up on missed calls. Support teams handle more calls and keep service quality high. Ai Recaps save agents time by making automatic call summaries.

Real Estate

CASE STUDY RE/MAX

Dialpad helped RE/MAX move to a unified cloud communications platform. RE/MAX needed better flexibility, data analytics, and integrations for over 140,000 agents worldwide. The old system was hard to... use and required multiple tools. Dialpad provided a single platform with features like Ai Live Coach. The migration was fast, moving about a thousand numbers in six weeks. RE/MAX improved agent support and efficiency with Dialpad.

Video

Dialpad Ai Sales Center I Close Deals: Faster With Built-In Ai

Video Thumbnail

Frequently Asked Questions(FAQ)

for Dialpad Sell

What is Dialpad Sell?

DialpadSell is a cloud-based business phone solution software for sales teams to increase revenue through sales communications.

It is primarily used for sales communication, sales coaching, reporting and post call summary and note generation.

It uses advanced VoIP technologies WebRTC and Opus codec to provide the widest range of bandwidth. It uses Natural language processing to analyze and Machine Learning to provide intelligent recommendations in real-time.

What is Dialpad Sell used for?

Dialpad Sell is a Sales Enablement Software mainly used by its customers to Improve Internal Communications and Shorten Ramp Up Time by Call Recording, Coaching and Call Transcription .

What are the top features of Dialpad Sell?

Recording, Voice transcription and null are some of the top features of Dialpad Sell.

Who uses Dialpad Sell?

Dialpad Sell is used by Financial Services, Food & Beverages and Education among other industries.

What are Dialpad Sell alternatives?

Scratchpad, SecureDocs Virtual Data Room, Veloxy and ExpensePoint are popular alternatives for Dialpad Sell.

Where is Dialpad Sell located?

Dialpad Sell is headquartered at 100 California St, Fifth Floor, San Francisco, California 94111, US.
lightning

Peers used Dialpad Sell for call recording and coaching

Dialpad Sell Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.26/5 ★

Read Reviews (56)
Analytics

4.81/5 ★

Read Reviews (60)
Custom Reports

4.04/5 ★

Read Reviews (62)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.26/5 ★

Read Reviews (56)
Analytics

4.81/5 ★

Read Reviews (60)
Custom Reports

4.04/5 ★

Read Reviews (62)

Software Failure Risk Guidance

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for Dialpad Sell

Overall Risk Meter

Low Medium High

Top Failure Risks for Dialpad Sell

Dialpad News

Product

Dialpad Now Available on Google Cloud Marketplace, Bringing Ai-Powered Customer Communication to Millions of Google Cloud Customers - Business Wire

Dialpad launched its AI-powered communications platform, including Dialpad Connect, Dialpad Support, and Dialpad Sell, on Google Cloud Marketplace. Google Cloud customers can now directly access Dialpads solutions, which use DialpadGPT, a large language model trained on over 10 billion minutes of business conversations, to enhance customer communications with AI-driven insights and automation.

Product

Dialpad Now Available on Google Cloud Marketplace, Bringing Ai-Powered Customer Communication to Millions of Google Cloud Customers

Dialpad has launched its AI-powered customer communications platform on Google Cloud Marketplace. This integration allows millions of Google Cloud customers to access Dialpad's unified communications, contact center, and AI-driven collaboration tools directly through the marketplace.

Customer

Lyte Fiber Selects GOCare and Dialpad to Boost EX and CX - UC Today

Lyte Fiber chooses GOCare and Dialpad to enhance employee and customer experiences.

Customer

Lyte Fiber chooses GOCare, Dialpad to transform customer experiences - Broadband Communities

Lyte Fiber selects Dialpad and GOCare to improve customer experiences.

Dialpad Profile

Company Name

Dialpad

Company Website

https://www.dialpad.com/

Year Founded

2011

HQ Location

100 California St, Fifth Floor, San Francisco, California 94111, US

Employees

501-1000

Social

Financials

SERIES F