Docusign CLM Overview

Docusign CLM streamlines and automates contract lifecycle management. Integrations with Salesforce, NetSuite, and more accelerate contract processes.

Use Cases

Customers recommend Contract Management, Workflow Management, Digital Signature, as the business use cases that they have been most satisfied with while using Docusign CLM.

Other use cases:

  • Collaboration
  • Content Management
  • Training & Onboarding
  • Proposal & Quote Management
  • Document Sharing
  • Engagement Management
  • Generation Of New Leads
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Docusign CLM.

Other priorities:

  • Improve Brand Engagement
  • Improve Visibility
  • Manage Risk
  • Scale Best Practices
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Increase Sales & Revenue
  • Improve Internal Communications
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Docusign CLM Use-Cases and Business Priorities: Customer Satisfaction Data

Docusign CLM works with different mediums / channels such as Offline. E-Mail. and On Premises.

Docusign CLM's features include Templates, Dashboard, Alerts: Popups & Notifications, etc. and Docusign CLM support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also Docusign CLM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We worked with Spring to design a custom and complicated workflow that was able to scale both domestically and internationally...." Peer review by Dana H., Sr.Manager-Legal Operaions

Docusign CLM, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, ContractWorks, etc., all belong to a category of solutions that help Contract Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Docusign CLM

Top Industries

  • Information Technology and Services
  • Computer Software
  • Management Consulting

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Docusign CLM is popular in Information Technology And Services, Computer Software, and Management Consulting and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Docusign CLM Use Cases

What benefits does Docusign CLM offer for Contract Management?

What solutions does Docusign CLM provide for Workflow Management?

Why is Docusign CLM the best choice for Collaboration?

How efficiently Does Docusign CLM manage your Content Management?

332 buyers and buying teams have used Cuspera to assess how well Docusign CLM solved their Contract Management needs. Cuspera uses 1993 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contract Management needs.

Case Studies

Automotive

CASE STUDY Avis Budget Group

Docusign CLM helped Avis Budget Group transform procurement. The team managed $700 million in annual supplier spend across 20,000 suppliers. Before, contracts were scattered and hard to track. With D...ocusign CLM, contracts are now stored in one place. Supplier onboarding time dropped from weeks to days. The team gained better control, faster approvals, and stronger supplier negotiations.

Insurance

CASE STUDY AAA Washington

Docusign helped AAA Washington speed up insurance agreement processing. The company switched from manual paperwork to digital templates. This change cut average agreement completion time from about 1...4 days to 1.1 days. Now, 87% of agreements finish in three hours. Monthly sales increased. Agents using Docusign closed more business than those who did not.

Financial Services

CASE STUDY Vantage West Credit Union

Docusign Notary On-Demand helped Vantage West Credit Union speed up home loan processing by 20%. The process went from 30 days to 24 days. Staff saved 67 hours in three months. Members can now sign a...nd notarize documents remotely. The new system is simple and secure. Members and staff both enjoy the faster, easier process.

Telecommunications

CASE STUDY T-Mobile Wholesale

Docusign CLM helped T-Mobile Wholesale cut agreement time by 44%. Manual processes slowed deals and tied up 40% of non-contract staff. Docusign automated workflows and approvals. The team saw 1.8x fa...ster cycle times for high-value agreements. Staff were freed from contracting tasks. T-Mobile Wholesale reached measurable ROI in 3 months.

Financial Services

CASE STUDY SimpleNexus

Docusign eSignature helped SimpleNexus improve the mortgage signing process. SimpleNexus embedded Docusign into their workflow. This made signing easier and faster for their customers. The solution r...emoved manual steps and made the process digital and secure. Customers now have a better experience with mortgage agreements.

Manufacturing

CASE STUDY Sensata Technologies

Docusign CLM helped Sensata Technologies modernize contract management. The legal team moved from paper files to a digital system. They now use Docusign CLM daily for contract review and tracking. Ma...nual review dropped, and legal gained real-time visibility into agreements. All legal staff adopted the new system. Teams now collaborate better and spot issues faster.

Video

Docusign CLM Essentials: How to Generate and Process an Agreement

Video Thumbnail

Frequently Asked Questions(FAQ)

for Docusign CLM

What is Docusign CLM?

Docusign CLM allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The result is an accelerated pace of doing business, increased compliance, and more efficient employees.

Docusign CLM automates manual tasks, orchestrates complex workflows, and eliminates bottlenecks to get work done faster and more accurately, increase compliance, and improve customer experiences. DocuSign CLM delivers robust functionality that's easy to implement, use, and extend across the entire organization.

Docusign CLM features include flexible, configurable workflow, automate with workflow templates, seamless document generation, centralized searchable repository, support for collaboration and negotiation, clause library, rich integrations, and more.

What is Docusign CLM used for?

Docusign CLM is a Contract Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Contract Management, Workflow Management and Digital Signature .

What are the top features of Docusign CLM?

Templates, Dashboard and Alerts: popups & Notifications are some of the top features of Docusign CLM.

Who uses Docusign CLM?

Docusign CLM is used by Information Technology And Services, Computer Software and Management Consulting among other industries.

What are Docusign CLM alternatives?

Intelligencebank DAM, Responsive (Formerly RFPIO), Hyland Governance and ContractWorks are popular alternatives for Docusign CLM.

Where is Docusign CLM located?

Docusign CLM is headquartered at 221 Main St., Suite 1550, San Francisco, CA 94105.
lightning

Peers used Docusign CLM for contract management and workflow management

Docusign CLM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.80/5 ★

Read Reviews (12)
Custom Reports

4.02/5 ★

Read Reviews (165)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.80/5 ★

Read Reviews (12)
Custom Reports

4.02/5 ★

Read Reviews (165)

Docusign CLM Integrations

Docusign CLM integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.33/5 ★

Read Reviews (104)
Data Import

4.10/5 ★

Read Reviews (158)

Few API Integrations for Docusign CLM

Software Failure Risk Guidance

?

for Docusign CLM

Overall Risk Meter

Low Medium High

Top Failure Risks for Docusign CLM

DocuSign, Inc News

Awards

Docusign Named A Leader In The IDC MarketScape: Worldwide AI-Enabled Buy-Side ...

Docusign has been recognized as a leader in the IDC MarketScape for Worldwide AI-Enabled Buy-Side Contract Lifecycle Management Applications 2025. This acknowledgment highlights Docusign's capabilities in leveraging AI for contract management, reinforcing its position in the market.

Awards

Docusign Named a Leader in the IDC MarketScape: Worldwide AI-Enabled Buy-Side Contract Lifecycle Management Applications 2025 Vendor Assessment - PR Newswire

Docusign has been named a Leader in the IDC MarketScape for AI-Enabled Buy-Side Contract Lifecycle Management Applications 2025. The recognition highlights Docusign CLM's robust AI-powered contract analytics, seamless eSignature integration, and broad connectivity with leading business applications. The platform's strengths include its user-friendly experience, strong security controls, and ability to support collaboration and version control across the contract lifecycle.

Awards

Docusign Named a Leader in the IDC MarketScape: Worldwide AI-Enabled Buy-Side Contract Lifecycle Management Applications 2025 Vendor Assessment

Docusign has been recognized as a Leader in the IDC MarketScape for AI-Enabled Buy-Side Contract Lifecycle Management Applications 2025. The Docusign CLM platform, powered by Intelligent Agreement Management, offers robust AI-powered contract analytics, seamless eSignature integration, and enterprise connectivity. It is praised for accelerating agreement cycles, improving compliance, and supporting collaboration.

Customer

Docusign products will be discounted to agencies under latest GSA deal

Docusign has secured a new agreement with the General Services Administration (GSA) under the OneGov initiative, offering federal agencies discounts on its eSignature and Intelligent Agreement Management (IAM) products. The deal provides a 70% discount on eSignature plans and a 50% discount on IAM plans, valid until January 31, 2027. This collaboration aims to enhance digital document execution and process automation across federal agencies.

DocuSign, Inc Profile

Company Name

DocuSign, Inc

Company Website

https://www.docusign.com/

Year Founded

2003

HQ Location

221 Main St., Suite 1550, San Francisco, CA 94105

Employees

1001-5000

Social

Financials

SERIES F