Dropbox Overview

Dropbox simplifies workflow for users, allowing more time to stay in their flow. More efficient work processes are facilitated through Dropbox.com.

Use Cases

Customers recommend Content Management, Collaboration, Sales Document Management, as the business use cases that they have been most satisfied with while using Dropbox.

Other use cases:

  • Communication Management
  • Workflow Management
  • Social Media Management
  • Helpdesk Management
  • Training & Onboarding
  • Engagement Management
  • Advertisement
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Dropbox.

Other priorities:

  • Improve Internal Communications
  • Grow Market Share
  • Launch New Products
  • Improve ROI
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Improve Efficiency
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve Stakeholder Relations
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve Visibility
  • Establish Thought Leadership
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Navigation
  • Shorten Ramp Up Time
  • Manage Risk
See all business priorities See less business priorities

Dropbox Use-Cases and Business Priorities: Customer Satisfaction Data

Dropbox works with different mediums / channels such as E-Mail.

Dropbox's features include Personalization, Alerts: Popups & Notifications, Recording, etc. and Dropbox support capabilities include AI Powered, Chat Support, Email Support, etc. also Dropbox analytics capabilities include Custom Reports, and Analytics.

Reviews

"We’re a grass-roots non-profit. When we use a tool that the rest of the design world uses, it helps professionalise our organisation." - Ann Kappes

Peer review evidence (same sources as the product rating summary)

"...Dropbox gives the opportunity to share documents, photos and recordings with others regardless of location...." Peer review by Jim H, Realtor
"...The ability to do so via desktop and mobile device app has been crucial for business collaboration...." Peer review by Robert, GTT
"...Dropbox Business works very well for what it proposes, storing files in just one location securely for a work team...." Peer review by Anonymous Reviewer, Mechanical or Industrial Engineering

Dropbox, Intelligencebank DAM, Lokalise, Google Drive, Miro, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Dropbox

Top Industries

  • Education
  • Information Technology and Services
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Dropbox is popular in Education, Information Technology And Services, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Dropbox Customer wins, Customer success stories, Case studies

How does Dropbox address your Content Management Challenges?

What makes Dropbox ideal for Collaboration?

What makes Dropbox ideal for Sales Document Management?

How does Dropbox facilitate Communication Management?

11 buyers and buying teams have used Cuspera to assess how well Dropbox solved their Collaboration and Productivity needs. Cuspera uses 53495 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

CUSTOMERS TESTIMONIALS
Dropbox testimonial

Ann Kappes

Director of Art Partnerships

Creativity Explored

We’re a grass-roots non-profit. When we use a tool that the rest of the design world uses, it helps professionalise our organisation. Testimonial By Ann Kappes
Dropbox testimonial

Sahir Zaveri

CEO

King Children

Dropbox version control is very important. You may want to go back to an earlier version because there’s an idea in there that you really like. Testimonial By Sahir Zaveri
Dropbox testimonial

Andi Scull

Founder and Creative Director

HOPE Organization

Creative growth happens when you don’t have to worry about managing storage. Testimonial By Andi Scull
CUSTOMERS TESTIMONIALS
Dropbox testimonial

Ann Kappes

Director of Art Partnerships

Creativity Explored

We’re a grass-roots non-profit. When we use a tool that the rest of the design world uses, it helps professionalise our organisation. Testimonial By Ann Kappes
Dropbox testimonial

Sahir Zaveri

CEO

King Children

Dropbox version control is very important. You may want to go back to an earlier version because there’s an idea in there that you really like. Testimonial By Sahir Zaveri
Dropbox testimonial

Andi Scull

Founder and Creative Director

HOPE Organization

Creative growth happens when you don’t have to worry about managing storage. Testimonial By Andi Scull

Surefire Video - Marketing And Advertising - Small

Atlanta, USA

Dropbox helped Surefire Video cut video editing time by 75%. The agency now manages three times more projects and saves 80% on storage costs. Dropbox made file sharing fast and easy for remote editor...s. Surefire Video can deliver projects to clients in days instead of weeks. The team uses Dropbox to organize, store, and share all project files securely. These changes increased revenue and improved client satisfaction.

Elbphilharmonie and Laeiszhalle - Entertainment - Medium

Hamburg, Germany

Dropbox helped Elbphilharmonie and Laeiszhalle organize and share hundreds of concert files. Teams use Dropbox, Dropbox Sign, and Dropbox Replay to manage contracts, videos, and documents. Signature ...collection is now 20% faster with Dropbox Sign. Staff and partners can access files securely and easily, even offline. Version history and digital signatures keep everything traceable and prevent lost documents. The solution saves time, reduces hardware costs, and supports seamless collaboration across creative teams.

Chocolate Sundaes - Entertainment - Small

Los Angeles, USA

Dropbox helps Chocolate Sundaes store and organize 25 years of comedy footage. The team uploads every new show to Dropbox, keeping videos and photos secure and easy to find. Dropbox Dash lets them se...arch across apps, saving hours each week. Dropbox Sign streamlines contracts and admin work. Editors and creators can now share and access files quickly. Chocolate Sundaes grows its online audience with fast, safe content sharing.

Surefire Video - Marketing And Advertising - Small

Atlanta, USA

Dropbox helped Surefire Video cut video editing time by 75%. The agency tripled its project volume and saved 80% on storage costs. Dropbox made file sharing and collaboration fast and easy for the te...am. Surefire Video now delivers projects to clients in days, not weeks. The agency grew its business and increased revenue using Dropbox.

Pathfinders Advertising - Marketing And Advertising - Small

USA

Dropbox Dash helped Pathfinders Advertising save 750 hours per employee each year. The agency struggled with fragmented information across Dropbox, Teams, and email. Dropbox Dash unified search acros...s all tools, letting teams find files, chats, and documents in one place. Employees now spend less time searching and more time on strategic work. The solution reduced repeated questions and sped up project starts.

More Than Cars - Marketing And Advertising - Small

Syracuse, USA

Dropbox Dash helped More Than Cars save $4,000 each week. The team cut file search time by 80%. They now find, move, and share content faster. Dropbox Dash connects all their tools in one place. The ...team saves 20 hours every week. This lets them focus on making more content for car dealerships.

Do More with Dropbox

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing Dropbox

What is Dropbox?

Dropbox is a file hosting service designed for global workforce or any individual looking for a central location to store both the cloud content and traditional files. This smart workspace offers cloud storage, personal cloud, file synchronization, and client software.

The product provides the ability to access the content on the go by safely syncing them across all the devices, including computers and smartphones. Features like Dropbox Spaces, starred content, offline access, and a doc scanner makes collaborating with others simple.

Dropbox Smart Sync technology updates the files across devices each time changes are made to any file. Also, its LAN sync feature gives the users flexibility to transfer the files on the local network. The files saved in Dropbox can be accessed offline, without internet connectivity and any deleted file can be recovered within 30 days.

What is Dropbox used for?

Dropbox is a Collaboration and Productivity Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Content Management, Collaboration and Sales Document Management .

What are the top features of Dropbox?

Personalization, Alerts: popups & Notifications and Recording are some of the top features of Dropbox.

Who uses Dropbox?

Dropbox is used by Education, Information Technology And Services and Computer Software among other industries.

What are Dropbox alternatives?

Intelligencebank DAM, Lokalise, Google Drive and Miro are popular alternatives for Dropbox.

Where is Dropbox located?

Dropbox is headquartered at San Francisco, CA.
lightning

Peers used Dropbox for content management and collaboration

Dropbox Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.06/5

Read Reviews (59)
Custom Reports

4.03/5

Read Reviews (1932)
Analytics

3.52/5

Read Reviews (261)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.06/5

Read Reviews (59)
Custom Reports

4.03/5

Read Reviews (1932)
Analytics

3.52/5

Read Reviews (261)

Software Failure Risk Guidance

?

for Dropbox

Overall Risk Meter

Low Medium High

Top Failure Risks for Dropbox

Dropbox, Inc. News

Executive

Tech Moves: Seattle tech exec named Dropbox CPO; Xbox VP among layoffs

Mike Torres, a former executive at Amazon, Microsoft, and Google, has joined Dropbox as its first chief product officer. Torres will focus on aligning product development with customer needs.

Product

Gemini Spark is now available on macOS, integrates with Canva, Dropbox, and Zillow ...

Google has updated its AI agent, Gemini Spark, to include new integrations with services like Dropbox, Canva, and Zillow. This integration allows users to manage tasks across these platforms from a single interface.

Executive

Dropbox Founder Drew Houston to Step Down After 19 Years as CEO

Drew Houston, founder of Dropbox, is stepping down as CEO after 19 years. He will transition to executive chairman, while Ashraf Alkarmi, currently product chief, will become co-CEO and later the sole CEO. This leadership change occurs as Dropbox navigates slower growth and aims to enhance its product strategy.

Executive

Dropbox CEO Drew Houston to step down after 19 years at cloud ...

Dropbox CEO Drew Houston will step down after 19 years, transitioning to executive chairman. Ashraf Alkarmi, promoted from product chief, will become co-CEO and eventually take over as CEO. Houston aims to pursue entrepreneurial ventures in AI. Dropbox also announced Mike Torres will join as chief product officer from Google.

Dropbox, Inc. Profile

Company Name

Dropbox, Inc.

Company Website

//dropbox.com

HQ Location

San Francisco, CA

Employees

1001-5000

Social

Financials

IPO