Dropbox Overview

Dropbox simplifies workflow for users, allowing more time to stay in their flow. More efficient work processes are facilitated through Dropbox.com.

Use Cases

Customers recommend Content Management, Collaboration, Sales Document Management, as the business use cases that they have been most satisfied with while using Dropbox.

Other use cases:

  • Communication Management
  • Workflow Management
  • Social Media Management
  • Helpdesk Management
  • Training & Onboarding
  • Engagement Management
  • Advertisement
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Dropbox.

Other priorities:

  • Improve Internal Communications
  • Grow Market Share
  • Launch New Products
  • Improve ROI
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Improve Efficiency
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve Stakeholder Relations
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve Visibility
  • Establish Thought Leadership
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Navigation
  • Shorten Ramp Up Time
  • Manage Risk
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Dropbox Use-Cases and Business Priorities: Customer Satisfaction Data

Dropbox works with different mediums / channels such as E-Mail.

Dropbox's features include Personalization, Alerts: Popups & Notifications, Recording, etc. and Dropbox support capabilities include AI Powered, Chat Support, Email Support, etc. also Dropbox analytics capabilities include Custom Reports, and Analytics.

Reviews

"Our team is working remotely – everyone’s in a different time zone. Dropbox is a great hub for us to all work at once and seamlessly share files." - Sophia Chang

Dropbox, Evernote, Dropbox Business, Microsoft OneDrive for Business, Egnyte, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Dropbox

Top Industries

  • Education
  • Information Technology and Services
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Dropbox is popular in Education, Information Technology And Services, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Dropbox Use Cases

What solutions does Dropbox provide for Content Management?

How does Dropbox address your Collaboration Challenges?

How does Dropbox facilitate Sales Document Management?

What Are the key features of Dropbox for Communication Management?

77+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Dropbox solved their Collaboration and Productivity needs. Cuspera uses 53495 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Dropbox testimonial

Sophia Chang

Illustrator and Designer

Common Ace

Our team is working remotely – everyone’s in a different time zone. Dropbox is a great hub for us to all work at once and seamlessly share files. Testimonial By Sophia Chang
Dropbox testimonial

Andi Scull

Founder and Creative Director

HOPE Organization

Creative growth happens when you don’t have to worry about managing storage. Testimonial By Andi Scull
Dropbox testimonial

Ann Kappes

Director of Art Partnerships

Creativity Explored

We’re a grass-roots non-profit. When we use a tool that the rest of the design world uses, it helps professionalise our organisation. Testimonial By Ann Kappes
CUSTOMERS TESTIMONIALS
Dropbox testimonial

Sophia Chang

Illustrator and Designer

Common Ace

Our team is working remotely – everyone’s in a different time zone. Dropbox is a great hub for us to all work at once and seamlessly share files. Testimonial By Sophia Chang
Dropbox testimonial

Andi Scull

Founder and Creative Director

HOPE Organization

Creative growth happens when you don’t have to worry about managing storage. Testimonial By Andi Scull
Dropbox testimonial

Ann Kappes

Director of Art Partnerships

Creativity Explored

We’re a grass-roots non-profit. When we use a tool that the rest of the design world uses, it helps professionalise our organisation. Testimonial By Ann Kappes

Case Studies

COMPANY INDUSTRY CASE STUDIES
Dropbox case study
Retail
Retail
Case Study Common Ace

How Sophia Chang and her team use Dropbox to collaborate on an impactful survey in their video series The Drop In.

Read More
Dropbox case study
Retail
Retail
Case Study King Children

How collaborating on Dropbox makes King Children's mission possible in their video series The Drop In, produced in partnership with Wired Brand Lab.

Read More
Dropbox case study
Events Services
Events Services
Case Study Semi Permanent

How an artistic vision from collaborators around the world became their most ambitious project to date with Dropbox

Read More

Video

Do More with Dropbox

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Frequently Asked Questions(FAQ)

for Dropbox

What is Dropbox?

Dropbox is a file hosting service designed for global workforce or any individual looking for a central location to store both the cloud content and traditional files. This smart workspace offers cloud storage, personal cloud, file synchronization, and client software.

The product provides the ability to access the content on the go by safely syncing them across all the devices, including computers and smartphones. Features like Dropbox Spaces, starred content, offline access, and a doc scanner makes collaborating with others simple.

Dropbox Smart Sync technology updates the files across devices each time changes are made to any file. Also, its LAN sync feature gives the users flexibility to transfer the files on the local network. The files saved in Dropbox can be accessed offline, without internet connectivity and any deleted file can be recovered within 30 days.

What is Dropbox used for?

Dropbox is a Collaboration and Productivity Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Content Management, Collaboration and Sales Document Management .

What are the top features of Dropbox?

Personalization, Alerts: popups & Notifications and Recording are some of the top features of Dropbox.

Who uses Dropbox?

Dropbox is used by Education, Information Technology And Services and Computer Software among other industries.

What are Dropbox alternatives?

Evernote, Dropbox Business, Microsoft OneDrive For Business and Egnyte are popular alternatives for Dropbox.

Where is Dropbox located?

Dropbox is headquartered at San Francisco, CA.
lightning

Peers used Dropbox for content management and collaboration

Dropbox Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.06/5

Read Reviews (59)
Custom Reports

4.03/5

Read Reviews (1932)
Analytics

3.52/5

Read Reviews (261)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.06/5

Read Reviews (59)
Custom Reports

4.03/5

Read Reviews (1932)
Analytics

3.52/5

Read Reviews (261)

Software Failure Risk Guidance

?

for Dropbox

Overall Risk Meter

Low Medium High

Top Failure Risks for Dropbox

Dropbox, Inc. News

Fleet Reimagines Observability With DevOps Teams at Roblox, Atlassian, Dropbox

Fleet introduces new observability features for Dropbox and others, enhancing compliance audits and intrusion detection in high-performance server environments.

13/11/2024 - source

Dropbox Introduces Dash for Business - Small Business Trends

Dropbox launched Dash for Business to help small businesses manage their work more efficiently.

14/10/2024 - source

Introducing Dropbox Dash for Business — AI-powered Universal Search That Finds ...

Dropbox introduces Dash for Business, an AI-powered universal search tool to streamline finding, organizing, and securing company information for teams.

14/10/2024 - source

Dropbox, Inc. Feeds

Dropbox to Announce Third Quarter 2024 Earnings Results | DBX Stock News - StockTitan

Dropbox will announce its third-quarter 2024 earnings results.

16/10/2024 - source

Dropbox, Inc. Profile

Company Name

Dropbox, Inc.

Company Website

//dropbox.com

HQ Location

San Francisco, CA

Employees

1001-5000

Social

Financials

IPO