Dropbox Overview

Dropbox simplifies workflow for users, allowing more time to stay in their flow. More efficient work processes are facilitated through Dropbox.com.

Use Cases

Customers recommend Content Management, Collaboration, Sales Document Management, as the business use cases that they have been most satisfied with while using Dropbox.

Other use cases:

  • Communication Management
  • Workflow Management
  • Social Media Management
  • Helpdesk Management
  • Training & Onboarding
  • Engagement Management
  • Advertisement
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Dropbox.

Other priorities:

  • Improve Internal Communications
  • Grow Market Share
  • Launch New Products
  • Improve ROI
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Improve Efficiency
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve Stakeholder Relations
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve Visibility
  • Establish Thought Leadership
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Navigation
  • Shorten Ramp Up Time
  • Manage Risk
See all business priorities See less business priorities

Dropbox Use-Cases and Business Priorities: Customer Satisfaction Data

Dropbox works with different mediums / channels such as E-Mail.

Dropbox's features include Personalization, Alerts: Popups & Notifications, Recording, etc. and Dropbox support capabilities include AI Powered, Chat Support, Email Support, etc. also Dropbox analytics capabilities include Custom Reports, and Analytics.

Reviews

"Dropbox increased our team’s collaboration while working from home, which has increased our flexibility and could revolutionise our office culture." - Adam Montgomery

Peer review evidence (same sources as the product rating summary)

"...I like the idea of drop box, that you can share documents and work as a team on them from different locations...." Peer review by Emma S, Accounting Administrative Assistant, Oil & Energy
"...While the software is very reliable and helps to work collaboratively I find it hard to navigate and locate files naturally...." Peer review by Matthew, Rotonda Golf and Country Club
"...I can scan a contract with my phone, upload it into Dropbox, and everyone else can access it...." Peer review by Michael B.

Dropbox, Intelligencebank DAM, Lokalise, Google Drive, Miro, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Dropbox

Top Industries

  • Education
  • Information Technology and Services
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Dropbox is popular in Education, Information Technology And Services, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Dropbox Customer wins, Customer success stories, Case studies

How can Dropbox enhance your Content Management process?

How does Dropbox facilitate Collaboration?

How efficiently Does Dropbox manage your Sales Document Management?

How efficiently Does Dropbox manage your Communication Management?

11 buyers and buying teams have used Cuspera to assess how well Dropbox solved their Collaboration and Productivity needs. Cuspera uses 53495 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

CUSTOMERS TESTIMONIALS
Dropbox testimonial

Adam Montgomery

Senior Manager of Programming

Sundance Film Festival

Dropbox increased our team’s collaboration while working from home, which has increased our flexibility and could revolutionise our office culture. Testimonial By Adam Montgomery
Dropbox testimonial

Sahir Zaveri

CEO

King Children

Dropbox version control is very important. You may want to go back to an earlier version because there’s an idea in there that you really like. Testimonial By Sahir Zaveri
Dropbox testimonial

Mary Ashley Krogh (MAK)

Illustrator and Graphic Designer

Bound for Nowhere

Dropbox has been tremendously helpful for social media. I can hop on anytime and pull whatever photo is inspiring me to post. Testimonial By Mary Ashley Krogh (MAK)
CUSTOMERS TESTIMONIALS
Dropbox testimonial

Adam Montgomery

Senior Manager of Programming

Sundance Film Festival

Dropbox increased our team’s collaboration while working from home, which has increased our flexibility and could revolutionise our office culture. Testimonial By Adam Montgomery
Dropbox testimonial

Sahir Zaveri

CEO

King Children

Dropbox version control is very important. You may want to go back to an earlier version because there’s an idea in there that you really like. Testimonial By Sahir Zaveri
Dropbox testimonial

Mary Ashley Krogh (MAK)

Illustrator and Graphic Designer

Bound for Nowhere

Dropbox has been tremendously helpful for social media. I can hop on anytime and pull whatever photo is inspiring me to post. Testimonial By Mary Ashley Krogh (MAK)
 

Southbase Group - Construction - Small

New Zealand

Dropbox Dash helped Southbase Group save hours on job sites by making information easy to find. Teams used Dash’s AI-powered search to access documents quickly, reducing risk and cutting down on IT s...upport requests. Southbase created project-based content collections, letting teams compare and search through 150 documents for a live airport project. This improved collaboration and kept everyone aligned on safety and requirements. The IT team saw less stress and smoother workflows across the company.

 

Seihou Kensetsu Co., Ltd. - Construction - Small

Ise, Japan

Dropbox helped Seihou Kensetsu Co., Ltd. standardize construction meeting books. Employees now share and access documents from anywhere, reducing errors and delays. The company cut document prep and ...revision work by about 10 hours per month. Dropbox also made file sharing with subcontractors easier and reduced paper use. Hard disk space issues were solved, and work efficiency improved.

 

Nashville PBS - Non Profit Organization Management - Small

Nashville, USA

Dropbox helped Nashville PBS move from on-premise servers to cloud storage. The team used Dropbox and Dropbox Dash to share, find, and manage video content. This change made workflows faster and impr...oved collaboration. Dropbox Dash’s AI features saved hours by writing metadata and captions from transcripts. The new system enabled Nashville PBS to launch a campaign that raised over $100,000. Dropbox’s nonprofit pricing and support helped the team adapt during funding cuts.

 

Motion Picture & Television Fund (MPTF) - Non Profit Organization Management - Small

Woodland Hills, USA

Dropbox helped MPTF collect assets from celebrities and partners faster. The marketing team used Dropbox to streamline file sharing and approvals. They set up public links for easy uploads and used D...ropbox Paper for feedback. Dropbox Replay made video review simple and remote. Content approvals became 20% faster and more assets were collected for events. The team now spends less time on file wrangling and more on storytelling.

 

Les Lunes - Apparel & Fashion - Small

Berlin, Germany

Dropbox and Dropbox Paper help Les Lunes connect teams in Paris, Shanghai, and the US. The company uses Dropbox to share designs, marketing content, and admin files in real time. Dropbox Paper lets d...esigners and marketers work together, share feedback, and manage tasks. This cuts down on long email chains and keeps everyone up to date. Les Lunes saves hours each week and grows faster with better teamwork.

 

Heck - Entertainment - Small

California, USA

Heck, a remote production studio, managed 50TB of creative assets and 300+ video deliverables across 30 countries using Dropbox. The team faced syncing issues and workflow delays with their previous ...solution, leading to missed deadlines and client confusion. Dropbox provided reliable file syncing, secure permissions, and unified search with Dash, streamlining global collaboration. With Dropbox Replay, Heck improved review cycles and client feedback. The result was faster workflows, better organization, and a connected remote team.

Do More with Dropbox

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Frequently Asked Questions(FAQ)

for Dropbox

What is Dropbox?

Dropbox is a file hosting service designed for global workforce or any individual looking for a central location to store both the cloud content and traditional files. This smart workspace offers cloud storage, personal cloud, file synchronization, and client software.

The product provides the ability to access the content on the go by safely syncing them across all the devices, including computers and smartphones. Features like Dropbox Spaces, starred content, offline access, and a doc scanner makes collaborating with others simple.

Dropbox Smart Sync technology updates the files across devices each time changes are made to any file. Also, its LAN sync feature gives the users flexibility to transfer the files on the local network. The files saved in Dropbox can be accessed offline, without internet connectivity and any deleted file can be recovered within 30 days.

What is Dropbox used for?

Dropbox is a Collaboration and Productivity Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Content Management, Collaboration and Sales Document Management .

What are the top features of Dropbox?

Personalization, Alerts: popups & Notifications and Recording are some of the top features of Dropbox.

Who uses Dropbox?

Dropbox is used by Education, Information Technology And Services and Computer Software among other industries.

What are Dropbox alternatives?

Intelligencebank DAM, Lokalise, Google Drive and Miro are popular alternatives for Dropbox.

Where is Dropbox located?

Dropbox is headquartered at San Francisco, CA.
lightning

Peers used Dropbox for content management and collaboration

Dropbox Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.06/5

Read Reviews (59)
Custom Reports

4.03/5

Read Reviews (1932)
Analytics

3.52/5

Read Reviews (261)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.06/5

Read Reviews (59)
Custom Reports

4.03/5

Read Reviews (1932)
Analytics

3.52/5

Read Reviews (261)

Software Failure Risk Guidance

?

for Dropbox

Overall Risk Meter

Low Medium High

Top Failure Risks for Dropbox

Dropbox, Inc. News

Executive

Tech Moves: Seattle tech exec named Dropbox CPO; Xbox VP among layoffs

Mike Torres, a former executive at Amazon, Microsoft, and Google, has joined Dropbox as its first chief product officer. Torres will focus on aligning product development with customer needs.

Product

Gemini Spark is now available on macOS, integrates with Canva, Dropbox, and Zillow ...

Google has updated its AI agent, Gemini Spark, to include new integrations with services like Dropbox, Canva, and Zillow. This integration allows users to manage tasks across these platforms from a single interface.

Executive

Dropbox Founder Drew Houston to Step Down After 19 Years as CEO

Drew Houston, founder of Dropbox, is stepping down as CEO after 19 years. He will transition to executive chairman, while Ashraf Alkarmi, currently product chief, will become co-CEO and later the sole CEO. This leadership change occurs as Dropbox navigates slower growth and aims to enhance its product strategy.

Executive

Dropbox CEO Drew Houston to step down after 19 years at cloud ...

Dropbox CEO Drew Houston will step down after 19 years, transitioning to executive chairman. Ashraf Alkarmi, promoted from product chief, will become co-CEO and eventually take over as CEO. Houston aims to pursue entrepreneurial ventures in AI. Dropbox also announced Mike Torres will join as chief product officer from Google.

Dropbox, Inc. Profile

Company Name

Dropbox, Inc.

Company Website

//dropbox.com

HQ Location

San Francisco, CA

Employees

1001-5000

Social

Financials

IPO