Drupal CMS Overview

Drupal is an open-source platform for creating digital experiences, maintained by a dedicated community. It is free and accessible to everyone.

Use Cases

Customers recommend Content Management, Communication Management, Collaboration, as the business use cases that they have been most satisfied with while using Drupal CMS.

Other use cases:

  • Workflow Management
  • Onboarding
  • Community Building
  • Engagement Management
  • Sales Document Management
  • Helpdesk Management
  • Generation Of New Leads
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Business Priorities

Acquire Customers and Grow Market Share are the most popular business priorities that customers and associates have achieved using Drupal CMS.

Other priorities:

  • Scale Best Practices
  • Improve Digital And Social Presence
  • Enhance Customer Relationships
  • Improve Efficiency
  • Launch New Products
  • Improve Internal Communications
  • Establish Thought Leadership
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve ROI
  • Improve Visibility
  • Improve Stakeholder Relations
  • Improve Consistency
  • Reduce Bounce
  • Increase Customer Life Time Value
  • Increase Average Basket Value
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Drupal CMS Use-Cases and Business Priorities: Customer Satisfaction Data

Drupal CMS works with different mediums / channels such as Website.

Drupal CMS's features include Widgets, Templates, Personalization, etc. and Drupal CMS support capabilities include Phone Support, Email Support, Chat Support, etc. also Drupal CMS analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Drupal was one of the first content management systems and is probably the most powerful...." Peer review by Amir N, Product Development Manager, Telecommunications

Peer review evidence (same sources as the product rating summary)

"...Being a content management system in the first place Drupal is a perfect platform for websites - large to small...." Peer review by Armen Danielyan, PMP, Sr. IT Project Manager / Application Development Team Lead at TechLab, FHI 360
"...It provides a user interface that allows you to create and publish your content easily...." Why migrate from a Proprietary CMS to Drupal?
"...Our experience with Drupal is for in-house websites ranging from relatively simple blogs to enterprise-level collaboration sites...." Peer review by Fred Bals, Senior Content Strategist, Black Duck Software

Drupal CMS, Strapi, DialogsCMS, Butter CMS, AgilityCMS, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Drupal CMS

Top Industries

  • Information Technology and Services
  • Internet
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Drupal CMS is popular in Information Technology And Services, Internet, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Drupal CMS Customer wins, Customer success stories, Case studies

How does Drupal CMS address your Content Management Challenges?

How can Drupal CMS optimize your Communication Management Workflow?

What solutions does Drupal CMS provide for Collaboration?

What benefits does Drupal CMS offer for Workflow Management?

What solutions does Drupal CMS provide for Onboarding?

11 buyers and buying teams have used Cuspera to assess how well Drupal CMS solved their Content Management Systems needs. Cuspera uses 9421 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

 

Blacksmith Agency Identifies Drupal as Preferred Architecture for Enterprise Websites

Blacksmith Agency's report identifies Drupal as the preferred architecture for enterprise websites, emphasizing its strengths in security, scalability, and compliance. Drupal's Role-Based Access Cont...rol, open-source security, headless architecture, and data sovereignty are highlighted as key factors for its adoption in industries like finance, healthcare, and government.

Read on →
 

Vanderbilt University Medical Center - Hospital & Health Care - Very Large

Nashville, USA

Vanderbilt University Medical Center needed single sign-on (SSO) for hundreds of Drupal sites. They wanted to connect all sites to Ping Identity Provider and remove the need to update the IdP for eac...h new site. miniOrange built a solution using a master Drupal site as a mediator. The SAML SP module was installed on all sites. Now, users log in once and access all sites, and new sites can be added without changes to the IdP. This improved security and made site management easier.

 

Supa Strikas - Entertainment - Small

Drupal helped Supa Strikas move from a Flash-based website to a modern, mobile-friendly platform. The new site lets fans watch videos and read comics easily on any device. Country-specific content is... managed with sub-domains using Domain Access. The site uses bright colors and simple navigation to engage users. Fans can now follow the team and share their thoughts online.

 

Save the Children Spain - Non Profit Organization Management - Large

Madrid, Spain

Save the Children Spain needed a complex website to manage donations, memberships, press, and training. Metadrop used Drupal to build a multisite platform with custom modules for donations, e-learnin...g, and signature campaigns. The site handled high traffic and integrated with Salesforce for data management. Migration to Drupal 8 included advanced analytics and a new press release system. The project led to 36 custom modules and improved collaboration between Save the Children Spain and Metadrop.

 

Bodensee Schiffsbetriebe (BSB) - Transportation/Trucking/Railroad - Medium

Constance, Germany

Bodensee Schiffsbetriebe (BSB) relaunched its website using Drupal. The main goal was to create a fast, modern user experience for ferry passengers. BSB integrated ElasticSearch and ReactiveSearch fo...r smart, predictive search and fast results. The site uses Stackpath CDN and progressive image loading for better performance. The new site helps users quickly find ferry schedules and events.

 

Pernod Ricard - Food & Beverages - Very Large

Paris, France

Pernod Ricard used Drupal and Shopify Plus to launch Drinks & Co, a direct-to-consumer wine and champagne platform. The project aimed to make online alcohol shopping easy and engaging for millennials... and sommeliers. By integrating Drupal for content and Shopify Plus for commerce, they saved about a third of the development budget. The team built a custom integration with ShipCompliant, overcoming technical hurdles. The new site lets the marketing team create content that converts visitors into customers.

Composable- Discovering Drupal’s next-gen way to structure content

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Frequently Asked Questions(FAQ)

for Drupal CMS

What is Drupal CMS?

Drupal CMS is a n open source content management software. It's used to make many of the websites and applications you use every day. It helps to Improve digital and social presence.

Drupal has great standard features, like easy content authoring, reliable performance, and excellent security. But what sets it apart is its flexibility; modularity is one of its core principles. Its tools help to build the versatile, structured content that dynamic web experiences need.

It's also a great choice for creating integrated digital frameworks. It can be extended with any one, or many, of thousands of add-ons. Modules expand Drupal's functionality. Themes let you customize your content's presentation. Distributions are packaged Drupal bundles used as starter-kits. Mix and match these components to enhance Drupal's core abilities.

What is Drupal CMS used for?

Drupal CMS is a Content Management Systems Software mainly used by its customers to Acquire Customers and Grow Market Share by Content Management, Communication Management and Collaboration .

What are the top features of Drupal CMS?

Widgets, Templates and Personalization are some of the top features of Drupal CMS.

Who uses Drupal CMS?

Drupal CMS is used by Information Technology And Services, Internet and Computer Software among other industries.

What are Drupal CMS alternatives?

Strapi, DialogsCMS, Butter CMS and AgilityCMS are popular alternatives for Drupal CMS.

Where is Drupal CMS located?

Drupal CMS is headquartered at 3439 NE Sandy Blvd #269, Portland, OR 97232, United States of America.
lightning

Peers used Drupal CMS for content management and communication management

Drupal CMS Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.91/5

Read Reviews (18)
Analytics

4.31/5

Read Reviews (149)
Custom Reports

3.36/5

Read Reviews (1058)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.91/5

Read Reviews (18)
Analytics

4.31/5

Read Reviews (149)
Custom Reports

3.36/5

Read Reviews (1058)

Software Failure Risk Guidance

?

for Drupal CMS

Overall Risk Meter

Low Medium High

Top Failure Risks for Drupal CMS

Drupal Association News

Product

The Project Update Bot is refreshed for Drupal 12 readiness with over 80% automated coverage for deprecated APIs

Drupal.org updates its Project Update Bot for Drupal 12, achieving over 80% automated coverage for deprecated APIs, enhancing API management and software development processes.

Product

Drupal Issues Highly Critical Patch, Exploits Expected Within Hours

Drupal has issued a highly critical security patch for versions 11.3.x through 10.5.x, warning of potential exploits within hours of release. The patch addresses a vulnerability that could lead to mass exploitation, similar to past incidents like Drupalgeddon. Site administrators are advised to prepare for immediate deployment upon the patch's release.

Product

CVE-2026-9082 Drupal Vulnerability Actively Exploited

Drupal has issued an urgent security update for CVE-2026-9082, a critical vulnerability affecting multiple versions of its CMS. The flaw allows attackers to bypass authentication and execute arbitrary code. Drupal released patches to address this issue, urging immediate updates to prevent exploitation. Thousands of sites are at risk, highlighting the need for rapid response and ongoing security vigilance.

Product

CVE-2026-9082 | Drupal PostgreSQL SQL Injection

Drupal has patched a highly critical SQL injection vulnerability (CVE-2026-9082) affecting PostgreSQL-backed deployments. The flaw in Drupal's database abstraction API allows arbitrary SQL execution, posing risks like unauthorized data access and remote code execution. Affected versions include Drupal 8.9.0 through 11.3.9. Users should upgrade to the latest patched versions to secure their systems.

Drupal Association Profile

Company Name

Drupal Association

Company Website

https://www.drupal.org/

Year Founded

2001

HQ Location

3439 NE Sandy Blvd #269, Portland, OR 97232, United States of America

Employees

11-50

Social

Financials

PRIVATE