Dynamic Yield Overview

Dynamic Yield's Experience OS stands out by offering a unique blend of personalization and experimentation capabilities within the digital experience landscape. Tailored to improve conversion rate optimization, it allows businesses to deliver experiences that are personalized, optimized, and synchronized across various channels. The platform's architecture is agnostic and flexible, ensuring seamless integration with existing tech stacks. This adaptability supports scalability, making it suitable for diverse industries. A unique selling point is its robust partner network and extensive resources, which provide businesses with the tools needed for effective personalization and A/B testing. This approach not only enhances customer engagement but also drives measurable business outcomes.

Use Cases

Customers recommend Engagement Management, Merchandising, Onboarding, as the business use cases that they have been most satisfied with while using Dynamic Yield.

Other use cases:

  • Helpdesk Management
  • Segmentation And Targeting
  • Content Management
  • Advertisement
  • Products & Pricelist Management
  • Social Media Analytics
  • Sending & Publishing Communications
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Dynamic Yield.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Scale Best Practices
  • Increase Customer Life Time Value
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Brand Engagement
  • Increase Average Basket Value
  • Improve Efficiency
  • Launch New Products
  • Improve Visibility
  • Establish Thought Leadership
  • Improve Stakeholder Relations
  • Build Brand Awareness
  • Manage Risk
See all business priorities See less business priorities

Dynamic Yield Use-Cases and Business Priorities: Customer Satisfaction Data

Dynamic Yield works with different mediums / channels such as Website. Phone Calls. E-Mail etc.

Dynamic Yield's features include Personalization, Templates, Widgets, etc. and Dynamic Yield support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Dynamic Yield analytics capabilities include Analytics, and Custom Reports.

Reviews

"Dynamic Yield has been instrumental in helping us uncover the different types of audiences coming to and interacting with the e.l.f. site, enabling us to truly cater to each beauty lover’s specific needs. The platform has allowed us to easily test n...ew strategies and optimize on the fly for quick, meaningful results." - Shana Rungsarangnont

Peer review evidence (same sources as the product rating summary)

"...From updating navigation lists to engaging with visitors more to be able to personalize their experience...." Peer review by User
"...As they redesigned their website and stadium, the club sought to capture visitor behavior across multiple touchpoints to target visitors with relevant content and merchandise to enrich the fan experience...." Case Study Tottenham Hotspur
"...By onboarding this transaction history, Sephora SEA can serve individually tailored online experiences based on past in-store purchases...." Case Study Sephora

Dynamic Yield, Smartlook, Convert Experiences, Epsilon Accelerate (formerly Yieldify), Kameleoon, etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Dynamic-yield's Experience OS delivers personalized, optimized, and synchronized digital experiences. Personalization and experimentation are pioneered by Dynamic Yield by Mastercard.

Popular Business Setting

for Dynamic Yield

Top Industries

  • Retail
  • Sports
  • Apparel & Fashion

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Dynamic Yield is popular in Retail, Sports, and Apparel & Fashion and is widely used by Enterprise, Mid Market, and Small Business.

Dynamic Yield Customer wins, Customer success stories, Case studies

How can Dynamic Yield optimize your Engagement Management Workflow?

How does Dynamic Yield address your Merchandising Challenges?

Why is Dynamic Yield the best choice for Onboarding?

How does Dynamic Yield facilitate Helpdesk Management?

How does Dynamic Yield facilitate Segmentation And Targeting?

11 buyers and buying teams have used Cuspera to assess how well Dynamic Yield solved their Conversion Rate Optimization needs. Cuspera uses 2913 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.

CUSTOMERS TESTIMONIALS
Dynamic Yield testimonial

Shana Rungsarangnont

Digital Products Manager

e.l.f. Cosmetics

Dynamic Yield has been instrumental in helping us uncover the different types of audiences coming to and interacting with the e.l.f. site, enabling us to truly cater to each beauty lover’s specific needs. The platform has allowed us to easily test new strategies and optimize on the fly for quick, m...eaningful results.

Testimonial By Shana Rungsarangnont
Dynamic Yield testimonial

Nadav Yekutiel

Head of Data

GlassesUSA.com

With Dynamic Yield’s AdaptML™ recommendations, we no longer have to manually choose a recommendation strategy for our Homepage recommendations. Its deep learning algorithm automatically determines the right subset of parameters for each user based on their behavior, where they are in the customer j...ourney, as well as trends seen across the site, making it superior to any other strategy available – not only in terms of output, but also time saved.

Testimonial By Nadav Yekutiel
Dynamic Yield testimonial

Nathan Martin

eCommerce Personalization Manager

The Warehouse Group

Personalization has become essential to The Warehouse Group, and partnering with the exceptional team at Dynamic Yield made adoption a breeze. Not only can we use its all-in-one platform to personalize across brands, but doing so is easy, allowing us to consistently experiment with new ideas and sq...ueeze the most value out of every experience.

Testimonial By Nathan Martin
CUSTOMERS TESTIMONIALS
Dynamic Yield testimonial

Shana Rungsarangnont

Digital Products Manager

e.l.f. Cosmetics

Dynamic Yield has been instrumental in helping us uncover the different types of audiences coming to and interacting with the e.l.f. site, enabling us to truly cater to each beauty lover’s specific needs. The platform has allowed us to easily test new strategies and optimize on the fly for quick, m...eaningful results.

Testimonial By Shana Rungsarangnont
Dynamic Yield testimonial

Nadav Yekutiel

Head of Data

GlassesUSA.com

With Dynamic Yield’s AdaptML™ recommendations, we no longer have to manually choose a recommendation strategy for our Homepage recommendations. Its deep learning algorithm automatically determines the right subset of parameters for each user based on their behavior, where they are in the customer j...ourney, as well as trends seen across the site, making it superior to any other strategy available – not only in terms of output, but also time saved.

Testimonial By Nadav Yekutiel
Dynamic Yield testimonial

Nathan Martin

eCommerce Personalization Manager

The Warehouse Group

Personalization has become essential to The Warehouse Group, and partnering with the exceptional team at Dynamic Yield made adoption a breeze. Not only can we use its all-in-one platform to personalize across brands, but doing so is easy, allowing us to consistently experiment with new ideas and sq...ueeze the most value out of every experience.

Testimonial By Nathan Martin
 

Ocado - Retail - Large

Hatfield, UK

Dynamic Yield helped Ocado, a leading online grocery retailer, boost Smart Pass subscriptions by 13.5% using AI-driven personalization. Ocado tested targeted offers and personalized messaging for dif...ferent shopper segments. A new product listing layout increased add-to-cart rates by 55%. Removing distractions for first-time shoppers improved conversion by 1.4%. These changes made shopping easier and increased customer loyalty.

 

On - Apparel & Fashion - Large

Zurich, Switzerland

On used Dynamic Yield to personalize its website and app. Personalized product recommendations drove 16% of online revenue. The team saw a 348x ROI from Dynamic Yield. Promoting non-shoe products on ...shoe pages increased click-through rates by 537%. On used advanced segmentation and machine learning to boost engagement and build a brand community. The strategy helped On expand beyond shoes and increase conversions across categories.

 

Ocado - Retail - Large

Hatfield, UK

Dynamic Yield helped Ocado, a leading online grocery retailer, boost Smart Pass subscriptions by 13.5% using personalization. Ocado tested targeted offers and tailored site experiences for first-time..., returning, and loyal shoppers. A new product listing page and personalized banners led to a 5.7% increase in add-to-cart rates. Removing distractions for new shoppers improved conversion by 1.4%. Highlighting multi-buy offers raised conversion by 6.7%. These data-driven changes increased customer loyalty and engagement.

 

LUISAVIAROMA - Apparel & Fashion - Medium

Florence, Italy

Dynamic Yield helped LUISAVIAROMA boost average revenue per user by 15% with personalized add-to-cart recommendations. Optimizing recommendation strategies on the thank you page led to a 14% ARPU inc...rease. Targeted urgency messaging on cart pages drove a 6% ARPU lift. LUISAVIAROMA used machine learning and flexible merchandising rules to improve luxury eCommerce experiences. The company adopted a culture of continuous A/B testing to enhance customer journeys and increase retention.

 

McDonald's - Restaurants - Very Large

Chicago, USA

McDonald's used Dynamic Yield to personalize ordering experiences in many countries. The solution was rolled out to all U.S. restaurants. Personalization helped McDonald's tailor menu options and rec...ommendations. This improved the customer experience at the point of sale. The project shows how large restaurant chains can use technology to enhance service.

 

Leroy Merlin South Africa - Retail - Very Large

Lille, France

Dynamic Yield helped Leroy Merlin South Africa boost purchases by 32% using deep learning recommendations. The retailer used guided selling banners and personalized product suggestions to engage new ...and medium-intent visitors. A scratch card pop-up for first-party products increased sales by 30% in one week. Filtered recommendations on the homepage drove a 9x increase in direct revenue. These strategies built brand trust and improved conversion rates in a new market.

The Power of a Primary Audience Strategy in Financial Services

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Frequently Asked Questions(FAQ)

for Dynamic Yield

What is Dynamic Yield?

Dynamic Yield is a personalization platform enabling personalization in all aspects of a customer’s journey and can be used by marketers, product teams, merchandisers or developers to provide personalized customer experiences, in businesses across various industries.

Dynamic Yield features include Customer Data Management, omnichannel personalization, content and product recommendations, and A/B testing with machine-led optimization.

Dynamic Yield enables scalable personalization across any channel, with numerous pre-built customer experience templates for personalization campaigns. It provides a measure on impact of digital interactions through a customer journey with its decision engine. An open architecture enables integration with the tools already in use.

What is Dynamic Yield used for?

Dynamic Yield is a Conversion Rate Optimization Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Engagement Management, Merchandising and Onboarding .

What are the top features of Dynamic Yield?

Personalization, Templates and Widgets are some of the top features of Dynamic Yield.

Who uses Dynamic Yield?

Dynamic Yield is used by Retail, Sports and Apparel & Fashion among other industries.

What are Dynamic Yield alternatives?

Smartlook, Convert Experiences, Epsilon Accelerate (Formerly Yieldify) and Kameleoon are popular alternatives for Dynamic Yield.

Where is Dynamic Yield located?

Dynamic Yield is headquartered at 6 W 18th Street, New York, NY 10011, USA.
lightning

Peers used Dynamic Yield for engagement management and merchandising

Dynamic Yield Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.65/5

Read Reviews (54)
Analytics

4.06/5

Read Reviews (151)
Custom Reports

3.42/5

Read Reviews (412)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.65/5

Read Reviews (54)
Analytics

4.06/5

Read Reviews (151)
Custom Reports

3.42/5

Read Reviews (412)

Software Failure Risk Guidance

?

for Dynamic Yield

Overall Risk Meter

Low Medium High

Top Failure Risks for Dynamic Yield

Dynamic Yield Ltd. News

Awards

Mastercard Dynamic Yield Recognized as a Leader in the 2026 Gartner Magic Quadrant for Personalization Engines

Mastercard Dynamic Yield has been named a Leader in the 2026 Gartner Magic Quadrant for Personalization Engines, marking its eighth consecutive recognition. The company excelled in Gartner's Critical Capabilities report, achieving top scores across marketing, digital commerce, and service use cases. This accolade highlights Dynamic Yield's advanced AI capabilities and strategic integration with Mastercard's ecosystem, reinforcing its leadership in AI-driven personalization.

Dynamic Yield Ltd. Profile

Company Name

Dynamic Yield Ltd.

Company Website

//dynamicyield.com

Year Founded

2011

HQ Location

6 W 18th Street, New York, NY 10011, USA

Employees

101-250

Social

Financials

M&A