Emplifi Social Marketing Overview

Emplifi provides end-to-end social media marketing solutions for enterprises. A demo can showcase how it manages and optimizes social marketing strategies.

Use Cases

Customers recommend Social Media Management, Engagement Management, Advertisement, as the business use cases that they have been most satisfied with while using Emplifi Social Marketing.

Other use cases:

  • Sending & Publishing Communications
  • Content Publishing
  • Content Curation
  • Touchpoint Management
  • Lead Engagement
  • Reputation Management
  • Relationship Management
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Business Priorities

Enhance Customer Relationships and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Emplifi Social Marketing.

Emplifi Social Marketing Use-Cases and Business Priorities: Customer Satisfaction Data

Emplifi Social Marketing works with different mediums / channels such as Social Media. Offline. Point Of Sale etc.

Reviews

"...About Astute Social Astute Social is a reputation management solution that combines social listening, analytics, content publishing, audience engagement and ad management into a single platform...." Peer review

Emplifi Social Marketing, Tubular, Renderforest Video, InVideo, Fomo, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Emplifi Social Marketing

Top Industries

  • Human Resources

Popular in

  • Small Business

Emplifi Social Marketing is popular in Human Resources, and is widely used by Small Business,

Emplifi Social Marketing Customer wins, Customer success stories, Case studies

Why is Emplifi Social Marketing the best choice for Social Media Management?

How can Emplifi Social Marketing enhance your Engagement Management process?

What Are the key features of Emplifi Social Marketing for Sending & Publishing Communications?

11 buyers and buying teams have used Cuspera to assess how well Emplifi Social Marketing solved their Social Media Marketing needs. Cuspera uses 133 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Toyota Astra Motor - Automotive

Emplifi Social Marketing helped Toyota Astra Motor bring all their teams together on one platform. They solved problems with managing many social media profiles and working with partner agencies. The... platform made content publishing faster and improved teamwork. Automated dashboards cut report delivery time from days to seconds. Toyota Astra Motor now makes decisions faster and runs a more agile marketing strategy.

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Penguin Random House Grupo Editorial - Publishing

Emplifi helped Penguin Random House Grupo Editorial boost social media engagement by 59% and grow their community by 6.24%. The publishing company used Emplifi's analytics and automated publishing to... manage 4,000 posts in a year. Emplifi's platform gave them better reporting, content inspiration, and influencer tools. During the COVID-19 pandemic, they used Emplifi to improve customer service and streamline book replacement processes.

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Mercedes-Benz USA - Automotive

Emplifi VoC helped Mercedes-Benz USA improve their website after a major redesign. The company used Emplifi's intercept survey technology to collect real-time customer feedback on site usability. Thi...s allowed them to quickly identify and fix issues with the build-your-own vehicle configurator. Mercedes-Benz saw improved customer satisfaction and a better online experience. The brand also used Emplifi to measure the impact of video content and TV ads on site engagement and brand perception.

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Mcdonald's KSA - Restaurants

Emplifi Social helped Mcdonald's KSA and agency Ethos Interactive improve community management. They achieved a 61% better response rate and answered 42% more customer questions in under 10 minutes. ...The team also saw a 75% increase in questions addressed within 1 hour 40 minutes. Emplifi's platform enabled faster response times, better team collaboration, and higher customer satisfaction. Mcdonald's KSA became Emplifi’s top socially devoted brand in the retail food industry on Twitter for five quarters.

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Carhartt - Apparel & Fashion

Emplifi UGC helped Carhartt boost sales by turning real customer stories into marketing. Carhartt used user-generated content to create an authentic brand voice. The brand saw 85,000+ real customer i...nteractions and a 27% conversion rate from UGC gallery engagement. User-submitted content drove $150,000 in revenue. Carhartt used Emplifi to collect, organize, and display customer stories, making their marketing more real and effective.

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Coppel - Retail

Emplifi’s Community Management helped Coppel handle a sudden surge of 10,000 customer inquiries. The platform enabled Coppel to onboard 40 new team members quickly. Real-time dashboards and advanced ...tagging helped prioritize and categorize customer messages. Coppel cut response times by 56%. The solution helped maintain high customer satisfaction during a critical period.

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How Emplifi helps you win across social marketing: commerce

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Peers used Emplifi Social Marketing for social media management and engagement management

Emplifi Social Marketing Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.76/5

Read Reviews (16)
Custom Reports

4.70/5

Read Reviews (13)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.76/5

Read Reviews (16)
Custom Reports

4.70/5

Read Reviews (13)

Software Failure Risk Guidance

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for Emplifi Social Marketing

Top Failure Risks for Emplifi Social Marketing

Emplifi Inc. News

Awards

Emplifi Earns 2026 Buyers Choice Award from TrustRadius - Business Wire

Emplifi received the 2026 Buyers Choice Award from TrustRadius, recognizing its excellence in social media management and marketing solutions.

Awards

Emplifis AI-Powered Listening & Unified Analytics Solution Recognized by SmartBrief Innovation Awards in AI - Business Wire

Emplifi's AI-Powered Listening & Unified Analytics Solution received recognition from the SmartBrief Innovation Awards in AI, highlighting its innovative capabilities in social media management and marketing analytics.

Awards

Emplifi Earns Silver Stevie Award 2025

Emplifi received the Silver Stevie Award for 2025, recognizing its excellence in social media management solutions. This award highlights Emplifi's leadership and innovation in unified social media marketing, customer care, and analytics platforms for brands across multiple industries.

Product

Introducing Emplifi Fuel, an industry-specific social media solution

Emplifi has launched Emplifi Fuel, a new industry-specific social media management solution. Emplifi Fuel is designed to help brands in sectors like retail, hospitality, and consumer goods optimize social marketing, commerce, and customer care. The platform offers unified analytics, content publishing, influencer management, and customer engagement tools tailored for industry needs.

Emplifi Inc. Profile

Company Name

Emplifi Inc.

Company Website

//emplifi.io

HQ Location

New York

Employees

501-1000

Social

Financials

PRIVATE