enthu.ai: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: enthu.ai
Brand: enthu.ai
Rating: 4.33 (148 reviews)

4.33 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Conversation intelligence platform Voice AI capabilities for sales teams & contact centers

AI Powered

enthu.ai Overview

Enthu.AI leverages AI to transform call quality assurance for consumer brands. By automating quality monitoring, it reduces the manual effort required in evaluating customer interactions. This tool not only improves the quality of customer service but also provides insights into customer sentiment, enhancing overall customer experience. Enthu.AI is designed to scale easily, making it suitable for businesses of all sizes, from startups to established enterprises. A unique aspect is its ability to deliver AI-driven insights to over 100 clients, showcasing its reliability and effectiveness in real-world scenarios. The platform's ease of use ensures quick adoption and minimal disruption to existing workflows.

Use Cases

Customers recommend Coaching, Digital Marketing, Onboarding, as the business use cases that they have been most satisfied with while using enthu.ai.

Other use cases:

Reputation Management
Collaboration
Measuring Customer Satisfaction
Business Development
Tracking & Monitoring Communications
Call Analytics
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Business Priorities

Improve Efficiency and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using enthu.ai.

Other priorities:

Increase Sales & Revenue

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enthu.ai Use-Cases and Business Priorities: Customer Satisfaction Data

enthu.ai works with different mediums / channels such as Mobile. and Mobile App.

enthu.ai's features include Conversation Intelligence. and enthu.ai support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also enthu.ai analytics capabilities include Analytics, and Custom Reports.

Reviews

"Enthu solved my call quality worries once and for all. The QA coverage is 100% and my quality guys do more and better monitoring in the same amount of time." - Khushbu Tekchandani

enthu.ai, Salesken, Firefiles.ai, Gong, Jiminny, etc., all belong to a category of solutions that help Conversation Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Enthu.AI's conversation intelligence software enhances contact center performance without manual call listening. Experience improved efficiency now.

Comprehensive Insights on enthu.ai Use Cases

How does enthu.ai address your Coaching Challenges?

How does enthu.ai address your Onboarding Challenges?

13+ more Business Use Cases

12 buyers and buying teams have used Cuspera to assess how well enthu.ai solved their Conversation Intelligence needs. Cuspera uses 148 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Khushbu Tekchandani Sales Head Software Suggest	Enthu solved my call quality worries once and for all. The QA coverage is 100% and my quality guys do more and better monitoring in the same amount of time. Testimonial By Khushbu Tekchandani
Chitranshu Sharma Founder Woo Technologies	Enthu helped us improve rep performance and raise our win average by almost 15%; all by listening to the calls that actually matter. Testimonial By Chitranshu Sharma
Rakesh Patel Founder Space-O Technologies	I love it when my sales people themselves figure out their improvement areas. Enthu makes self coaching & learning so like a breeze. Testimonial By Rakesh Patel

CUSTOMERS	TESTIMONIALS
Khushbu Tekchandani Sales Head Software Suggest	Enthu solved my call quality worries once and for all. The QA coverage is 100% and my quality guys do more and better monitoring in the same amount of time. Testimonial By Khushbu Tekchandani
Chitranshu Sharma Founder Woo Technologies	Enthu helped us improve rep performance and raise our win average by almost 15%; all by listening to the calls that actually matter. Testimonial By Chitranshu Sharma
Rakesh Patel Founder Space-O Technologies	I love it when my sales people themselves figure out their improvement areas. Enthu makes self coaching & learning so like a breeze. Testimonial By Rakesh Patel

Case Studies

Telecommunications

CASE STUDY CallHippo

Enthu.AI helped CallHippo reduce SaaS churn by 20%. CallHippo used Enthu.AI's conversation intelligence to monitor 100% of customer calls. The platform enabled proactive detection of customer concern...s and improved agent quality. CallHippo saw a 13% increase in new revenue and a 21% improvement in agent CSAT score. The solution was integrated quickly, delivering results in the first quarter.

Real Estate

CASE STUDY Yopa

Enthu.AI helped Yopa, a leading UK estate agency, improve its home viewing booking process. Yopa used Enthu.AI to find key conversation trends and coach agents better. Top agents booked 30% more view...ings than average agents. Yopa increased home viewings by 8% in six months without changing the team. Enthu.AI also made daily team huddles 80% more efficient for Yopa.

Consumer Services

CASE STUDY Jump Contact Center

Enthu.AI helped Jump Contact Center, an outsourced call center, improve call quality and agent performance. The company used to audit only a few calls manually, which was slow and inefficient. With E...nthu.AI, they gained 100% visibility into agent conversations and could track key KPIs daily. This enabled targeted coaching for agents. As a result, Jump Contact Center reduced average handle time by 40% and achieved 100% SLA adherence.

Financial Services

CASE STUDY US based real estate private lender

Enthu.AI helped a US based real estate private lender improve their sales qualified leads by over 50%. The company was growing fast and needed a scalable voice process. Their manual call monitoring c...ould not keep up. Enthu.AI automated call evaluation and feedback, making the process 3 times faster and more accurate. The team now monitors and evaluates 100% of conversations. This led to a big increase in lead qualification rates in just 3 months.

Construction

CASE STUDY HomePride Bath

Enthu.AI helped HomePride Bath improve their appointment set rates by 5%. HomePride Bath used Enthu.AI to find what top agents did differently in calls. They used these insights to coach agents bette...r. Coaching time dropped from 3 hours a week to under 20 minutes. Manager capacity increased by 80%. HomePride Bath did not need to hire more managers to get these results.

Enthu.AI - Product Overview| AI for Contact Centers

Peers used enthu.ai for coaching and digital marketing

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enthu.ai Features

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Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	3.95/5 ★ Read Reviews (27)
Analytics	4.00/5 ★ Read Reviews (17)
Custom Reports	3.70/5 ★ Read Reviews (8)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	3.95/5 ★ Read Reviews (27)
Analytics	4.00/5 ★ Read Reviews (17)
Custom Reports	3.70/5 ★ Read Reviews (8)

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Enthu AI Technologies Pvt. Ltd. Profile

Company Name

Enthu AI Technologies Pvt. Ltd.

Company Website

//enthu.ai

HQ Location

2035, Sunset Lake Road Suit B-2 Newark, Delaware – 19702

Employees

1-10

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Financials

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