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Evolve IP: Reviews, Testimonials and Expert Opinions
(390)Evolve IP | Cloud Computing, Phone Systems, Unified ...
Top 7 Evolve IP Alternatives
Aircall.io
Aircall | Cloud Call Center Software & Business Phone System
In comparing Aircall.io and Evolve IP, both serve the Contact Center Software category but differ significantly in capabilities and target markets. Aircall.io excels with its broad support for various sales and communication processes, while emphasizing international scalability for large enterprises and financial services. Evolve IP, with a more focused feature set, serves primarily small and enterprise clients within niche sectors like legal services, focusing on security and compliance. Businesses should weigh the broader reach of Aircall.io against the specialized approach of Evolve IP. ...
Toky
Business Phone System & Integrated VoIP Service
Toky and Evolve IP offer specialized capabilities within the contact center software market. Both cater to specific business needs, with Toky excelling in sales call management and Evolve IP providing robust helpdesk management. Each product has unique strengths in feature offerings and user support options, aligning with different industry demands and operational scales. ...
Nextiva Customer Relationship Suite
Manage sales & customer support with one powerful CRM workspace.
Nextiva Customer Relationship Suite helps firms manage sales and customer service interactions. It communicates with customers on any channel, works with the team in real-time to solve issues, customer data and analytics to make the best business decision for growth. ...
Nextiva Customer Relationship Suite manages sales and customer support with one powerful CRM workspace, takes the guesswork out of customer relationships, tracks and analyzes the entire pipeline for valuable hidden business insights.
Key features include a customer experience score, sentiment score, smart topics, and rules engine (NextSTEP).
Acquire™
Acquire: Realtime Customer Support
Acquire™ is an omnichannel Customer Engagement platform providing enhanced digital customer experiences through its unified customer view of all digital transactions, enabling ease of tracking and instant response through its real-time communication tools. It is accessible on all devices and scalable for use in large enterprises as well as in small and medium size businesses. ...
The all-in-one customer engagement platform includes Chatbot software for providing answers to routine customer inquiries, customer prioritization, and routing of complex queries to human agents. It is also provided with Live Chat software that enables increased conversion rates due to quick response and action on customer queries and requirements.
Acquire™ provides better email management with its single Inbox feature for all the support requests, and connecting of all the other customer communication channels such as Live Chat, Chatbot, Social Media and others. The other communication channels it provides include Audio and Video software and Co-browsing for on-screen interactions. It integrates easily with the other business tools.
Lifesize Cloud Contact Center
Customizable Cloud Contact Center platform for deeper customer connections
Lifesize Cloud Contact Center platform CxEngage helps to build deeper customer connections and chart a brighter course for the future of the business. It enables customer experience with native ...
Its key features are Omnichannel Support, Workforce Engagement Management empowering the workforce with integrated WEM, Video-Enabled Contact Center, boost agent productivity with a single, unified interface, global reach and instant scalability and more.
