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Freshsales: Reviews, Testimonials and Expert Opinions
(8366)AI-based sales CRM to Improve engagement and nurture existing customers, drive leads to closure
Top 40 Freshsales Alternatives
Pipeline CRM
Sales Pipeline Enablement Platform
Pipeline CRM is a sales pipeline enablement CRM platform designed for sales teams to help enhance and boost sales. The primary solutions offered by the platform include Sales pipeline ...
The platform tracks every deal and shares the account lists with the employees to help them achieve their targets. Also, it gives full visibility on customer accounts both pre- and post-sales so that the team can manage key deliverables, milestones, project details, and deadlines.
Agile CRM
Automate your sales, marketing, and service in one platform
Agile CRM is a robust cloud-based customer relationship management software that integrates core functionalities of sales, marketing, service, and web engagement platforms into a single unified solution. ...
Agile CRM offers a massive set of features including project management, contact management, scheduling, sales and marketing automation, customer service, email tracking, landing pages, and social media marketing to name a few. With Agile CRM, users have a unified platform that puts all the information as well as people on a single page, streamlining their tasks, enhances communication and collaboration, and greatly improves productivity and output both at individual and collective levels.
Agile CRM centralizes real-time customer data, making it readily accessible and actionable across all teams. It supports full telephony integration alongside marketing support for sending email newsletters, social campaigns and SMS texts. Agile CRM automates web engagement with customer-conscious messages, pop ups, offers, surveys and signup forms.
Pipedrive
Sales CRM & Pipeline Management Software
Pipedrive is a sales management CRM tool designed for the sales and marketing professionals to help them handle all the admin related tasks and focus only towards boosting sales. The platform is ...
The AI powered sales assist feature inbuilt in the tool provides personalized inputs on performance, automation recommendations and trend charts. To help reflect on the sales process, the UI of the tool offers customization of workflows using drag-and-drop interface.
Zendesk Sell
Enhance productivity, processes, and pipeline visibility for sales teams
Zendesk Sell is a sales CRM software designed for the sales and marketing professionals to help them enhance productivity, processes, and pipeline visibility. Some of the primary features offered ...
The software offers integrations and APIs to facilitate creation of right connection and get a wholistic view.
Vtiger all-in-one CRM
Provide a seamless customer experience across marketing, sales, and customer support
Vtiger’s All-in-one CRM platform provides a seamless customer experience and helps to increase engagement, sell more and grow brand loyalty. It is built for enterprises looking to provide a great customer experience throughout the entire customer journey. ...
Its primary features include email marketing, customer portal, sales forecasts, workflow automation, inventory management, insights and integrations. This allows to boost revenue, increase conversion rate and efficiency, sales productivity growth, increase in CAGR and SLA fulfillment.
It provides 360 degree historical view of every contact. It supports multi channel communication. It offers marketing campaigns to attract and engage customers and also allows to measure campaign performance and profitability. It provides powerful tools to manage projects and to track inventory and services.
Insightly CRM
CRM Software for Gmail, G Suite and Outlook.
Insightly is a customer relationship management (CRM) tool designed for marketing, Sales, and Project Management professionals to assist in complex sales and marketing campaigns. The platform ...
The software provides Gmail and Outlook plugins, and tools that helps to integrate with other systems. The marketing campaign effectiveness can be measured using segmenting and speaking with the audiences, sharing content on every interaction and utilizing the customizable dashboard. The business processes can be streamlined further with the help of custom objects and apps.
ConvergeHub
All-in-One Customer Management Platform
Convergehub CRM is an all-in-one CRM software that can be used in enterprises and businesses of all sizes across various industries. It enables managing Sales, Marketing, Customer Support and Billing from one unified platform. ...
The software includes Sales Automation features that enable assigning the right lead to the right rep using lead capture and lead distribution functionality, and faster deal closures due to automated pipeline management and workflow automation tools.
Convergehub’s Marketing automation feature enables increased ROI with its personalised, automated campaigns across various channels such as email, social media and web. Visual, context rich reports provide real-time view on campaign status. The software provides automated Helpdesk features that enable better understanding of the customer and enhanced services, and a personalized approach to customer support.
Zoho CRM
Trust your sales to the CRM trusted by the world, Connect with your customers wherever they are
Zoho CRM is a relationship management tool designed for the sales and marketing professionals to help them garner more leads, interact & engage with consumers, and boost both sales and revenue. ...
Zoho CRM offers integration with third party tools like Google Ad, DocuSign, MailChimp, LinkedIn Sales Navigator, etc. Using these integrations, it allows comparison of campaigns against sales helping to monitor spending and identifies campaign success.
Hubspot Sales Hub
Fully featured Sales CRM and Sales Engagement Software
HubSpot sales hub is a sales service platform for sales teams which helps them to get all sales activities organized in one place. Using Hubspot sales teams can get lead notifications, automate tracking of all sales interactions. ...
It provides automated workflows for outreach, ability to create and share email templates, follow up with prospects, set up meetings with prospects, deal management and helps in tracking sales pipeline.
It uses several state-of-the-art technologies such as email sequencing, playbooks, inbox profiling, email tracking etc. to provide capabilities for sales pipeline management.
Copper
CRM Software Built for Google & G-Suite
Copper is a CRM software for small, mid-sized and enterprise companies to manage sales leads to improve customer relationship and grow business. The CRM is built on G Suite, enabling users to integrate all information associated with G Suite is made accessible from one place. ...
It is primarily used to improve sales productivity, collaborate and manage tasks efficiently and integrate with all G Suite products
Sales productivity features include lead management, contact management, visual pipeline management. Task management includes ready-to-use e-mail templates, e-mail sync and notifications. Collaboration tools include workflow automation with integration options available
Streak
CRM In Your Inbox | Your CRM Right Inside Gmail‎
Freshsales and Streak provide distinct advantages to businesses within the CRM space. Freshsales offers comprehensive engagement and workflow management features, making it well-suited for large enterprises in computer software and marketing sectors. Streak specializes in communication management and excels with its 24/7 support and integration features, catering more to smaller businesses and industries like marketing and advertising. ...
Copper
CRM Software Built for Google & G-Suite
Freshsales and Copper are prominent CRM solutions offering distinct sets of capabilities to different business segments. Freshsales focuses on large enterprises and excels in engagement management and communication management with features like custom reporting and extensive integration options. Copper serves a mix of large enterprises and financial services with emphasis on lead tracking and stakeholder communication. The vendor support for both is robust, catering to diverse operational needs. ...
Zoho CRM
Trust your sales to the CRM trusted by the world, Connect with your customers wherever they are
In evaluating Freshsales and Zoho CRM, potential users can gauge which CRM system offers the best fit by examining supported activities, business goals alignment, core features, support preferences, and typical user segments. Freshsales tends to emphasize on sales and lead management with features tailored for larger enterprises, while Zoho CRM excels in enhancing customer relationships, integrating deeply with existing workflows, and catering to a diverse range of business sizes and industries. ...
NetHunt CRM
Simple, yet powerful CRM for small businesses
Freshsales and NetHunt CRM are both CRM solutions offering diverse capabilities catering to various business needs. Freshsales excels in enhancing engagement and communication management with robust support channels, making it suitable for larger enterprises in industries like software and advertising. NetHunt CRM, however, focuses on customer acquisition and engagement, appealing to mid-market and small enterprises in IT and real estate sectors, with its significant support for workflow management and mobile accessibility. ...
Revamp CRM
Sales, Marketing & eCommerce CRM - Revamp CRM
Freshsales is a robust CRM catering primarily to large enterprises, focusing on comprehensive engagement through varied channels. Its features support significant sales and relationship goals. Revamp CRM supports smaller enterprises, emphasizing communication and lead management, appealing to niche industries. Freshsales delivers advanced analytics and critical integrations for improved workflow, while Revamp CRM excels with core CRM functionalities for basic customer interactions. Each product's support model is crafted to align with user needs, with Freshsales offering comprehensive 24/7 support. ...
Salesforce CRM
Customer Relationship Management solution that brings companies and customers together
Freshsales and Salesforce CRM are two leading CRMs with distinct capabilities. Freshsales excels in communication and engagement management with strong email and phone call support. Best for large enterprises in software and marketing, it offers extensive data import and reporting features. Salesforce CRM, with robust sales and engagement management capabilities, is preferred by enterprises across diverse industries. Its powerful AI features and extensive support options cater to a broad array of customer needs, making it highly adaptable for strategic customer acquisition and relationship building. ...
HubSpot CRM
For Sales Leaders
Freshsales and HubSpot CRM are key players in the CRM category, each catering to specific business needs. Freshsales shines in engagement and communication management, making it ideal for businesses focusing on enhancing customer interactions. Conversely, HubSpot CRM excels in communication management and social media engagement, positioning itself as a robust tool for organizations aiming to thrive in marketing and advertising sectors. While both offer comprehensive features, the choice depends on the specific operational workflows and support preferences of the business. ...
Salesforce Sales Cloud
Sales Performance Management Software
Salesforce Sales Cloud and Freshsales both excel in the CRM category, catering to different business sizes and needs. Salesforce Sales Cloud is geared towards large enterprises, offering extensive features like analytics and integration that support complex customer relationship and sales processes. In contrast, Freshsales is popular with mid-market companies and prioritizes streamlined capabilities for enhancing communication and workflows, along with robust support options which make it a solid choice for businesses prioritizing efficient sales operations. ...
Pipedrive
Sales CRM & Pipeline Management Software
Freshsales and Pipedrive, both CRM solutions, offer robust tools for enhancing sales and customer interactions. Freshsales leans towards larger enterprises with strong support for communication management and integration, while Pipedrive is highly favored across industries for its efficient lead management and comprehensive reporting capabilities. Freshsales excels in customer communication via email and phone, whereas Pipedrive offers greater flexibility with offline and mobile access. Vendor support is robust in both, albeit Pipedrive slightly outshines in 24/7 support options. ...
Hubspot Sales Hub
Fully featured Sales CRM and Sales Engagement Software
Freshsales and Hubspot Sales Hub both offer robust CRM solutions, but they cater to different aspects of business needs. Freshsales excels in supporting sales and engagement through its focus on communication management and lead tracking, ideal for large enterprises in tech industries. Hubspot Sales Hub, with a strong emphasis on communication management and customer acquisition, is widely adopted by diverse industries including marketing and advertising. Both solutions provide comprehensive vendor support and integration capabilities, making them versatile for various business models. ...
Insightly CRM
CRM Software for Gmail, G Suite and Outlook.
Insightly CRM excels in enhancing customer relationships through robust contact and lead management, making it ideal for industries like IT and financial services. Freshsales focuses on driving sales and revenue with strong engagement and communication features, resonating with software and marketing sectors. Both offer comprehensive support and integration options, but Insightly is favored by larger enterprises, while Freshsales appeals to diverse market segments. ...
Salesboom Cloud CRM
Customizable Cloud based CRM Software
Salesboom Cloud CRM is a customizable web-based CRM software that helps unify the strategic sales, marketing, customer service, and much more all in one user-friendly platform. It helps to increase sales and revenue and improve ROI. ...
Salesboom Cloud CRM customers benefit from the Cloud CRM Software system development to leverage the custom Cloud CRM Applications online software workflow on-demand platform to create the most customized and integrated customer-facing and back-office solutions, specific to their needs. It provides the Cloud CRM tools for customer relationship management, which helps to grow one customer at a time.
Some of Cloud CRM features include customized platform, workflow automation, website integration, document management, profile-based security and more.
Agile CRM
Automate your sales, marketing, and service in one platform
Freshsales and Agile CRM both excel as CRM solutions, each with unique strengths. Freshsales prioritizes sales engagement and communication, making it ideal for large enterprises. Agile CRM emphasizes contact and campaign management, catering to diverse industries, including marketing and advertising. Both offer comprehensive support, yet Freshsales leads with 24/7 availability, appealing to businesses needing constant availability. Both products integrate robustly with existing systems, supporting varied business scales and needs. ...
ClickUp
One app to replace tasks, docs, chat, goals, & more
ClickUp is a customizable productivity platform that replaces other workplace apps for all users and all departments in an organization. It offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate. ...
ClickUp gives flexibility and control to organize everything from small teams to enterprise companies. It helps to tackle work from any angle with 15+ powerful views. Easily customized to manage any type of project, no code or add-ons required. Collaborate on product ideas, document bugs, or jot down meeting minutes with ClickUp Docs. Edit in real-time and keep everyone up-to-date with a visual knowledge base. Set goals, track progress, and manage resources more effectively with powerful reporting features along with Global Time Tracking, Time Estimates, and time Reporting.
Some of its features include creating tasks for anything in ClickUp, customized project management, viewing tasks in Google sheets, sending and receiving emails directly within ClickUp, scheduling the team and syncing in real-time with Google, Outlook and Apple. Goal tracking, time tracking and more.
Pipeline CRM
Sales Pipeline Enablement Platform
Freshsales excels in managing extensive customer interactions with robust analytics and AI features, making it ideal for large enterprises in tech-oriented industries. Pipeline CRM offers strong lead tracking and sales document management, appealing to businesses in transportation and construction, where these functions enhance workflow efficiency. ...
Vtiger all-in-one CRM
Provide a seamless customer experience across marketing, sales, and customer support
Freshsales and Vtiger all-in-one CRM are comprehensive CRM solutions with distinct strengths. Freshsales excels in engagement management and communication, making it ideal for businesses focusing on strong customer interaction and sales growth. Its robust data import and export features cater to diverse user needs. Vtiger all-in-one CRM emphasizes opportunity and campaign management, supporting businesses aiming to boost sales and expand market reach. It offers extensive support options, beneficial for users needing continuous assistance. ...
Microsoft Dynamics 365 for Sales
Sales Force Automation | Microsoft Dynamics 365
Freshsales and Microsoft Dynamics 365 for Sales are CRM solutions with distinct strengths. Freshsales excels in engagement and communication management with advanced data operations, catering to large enterprises and software industries. Its robust 24/7 support ensures readiness for complex needs. Microsoft Dynamics 365 for Sales focuses on workflow and proposal management, ideal for smaller markets and IT sectors, while offering comprehensive support options. Businesses can choose based on their industry and scale, focusing on specific CRM capabilities that fit their strategy. ...
Sugar CRM
SugarCRM: #1 Rated Customer Relationship Management Software
Freshsales and Sugar CRM are both leading CRM solutions, each with unique strengths. Freshsales is strong in communication and workflow management, ideal for large enterprises in software and marketing. It helps boost sales and enhance customer relations with robust data integration and reporting tools. Sugar CRM focuses on sales document and workflow management, catering to mid-market businesses in finance and IT. It emphasizes improving customer relationships and scaling best practices, supported by comprehensive analytics and integration features. ...
workbooks.com
Workbooks | A platform to manage your business, designed and priced for the mid-market
Workbooks.com is a cloud-based Customer Relationship Management (CRM) solution that enables mid-market organisations to efficiently acquire, convert and retain customers. It helps small and midsize businesses to improve their business strategies and customer services. ...
Workbooks.com provides order management and fulfillment, invoicing and supplier management through data processing, enabling organizations to differentiate against the competition and run their business smoothly. Workbooks joins up the entire organisation around data and processes - promoting teamwork and collaboration, provides a single 360° view of customers, and the information is accessible anytime, anywhere.
Workbooks features include Marketing, Sales, Order processing, and Customer Service. It helps marketing departments run campaigns and generate more quality leads; it enables sales team to work more effectively, better identify opportunities, close more deals and grow revenue; it empowers customer support teams to deliver exceptional service and drive customer satisfaction; and it extends beyond sales, marketing and customer support to include order management, fulfilment, invoicing and supplier management. Customers see their productivity increased, their operations streamlined, insightful decisions are made and the business is better equipped to differentiate against the competition.
SAP Customer Experience
Software to understand customers and engage them while growing revenue
SAP Customer Experience is an advanced CRM Software. The SAP Customer Experience portfolio covers every step in the customer journey process, from the first contact a customer has with a company through to when they choose to buy from it. SAP achieves this by integrating various solutions for marketing, sales, and customer relationship management. ...
SAP Customer Experience help clients build a seamless customer journey based on empathy and trust and leveraging SAP C/4HANA®, a suite of five industry-leading customer experience solutions. SAP Customer Data Cloud allows to turn anonymous visitors into loyal customers while growing the audience, building trust and personalizing customer relationships based on transparency and personal data control. SAP Marketing Cloud empowers marketers to successfully generate demand, increase lead conversions, and, ultimately, drive more sales. SAP Commerce Cloud ensures a personalized, comprehensive e-commerce experience with end-to-end commerce processes. SAP Sales Cloud enhances sales reps’ day-to-day work experience, while improving customer experiences and accelerating the buying process. SAP Service Cloud helps make service the heart of customer experience by bridging the gap between front-office engagements and back-office processes.
Act!
Act! CR
Freshsales and Act! both cater to CRM needs but differ in features and user focus. Freshsales is well-suited for large enterprises and offers extensive integration and scalability, focusing on enhancing sales and customer relationships. Act! is more agile, fitting smaller businesses with strong contact management and communication features, appealing to industries like financial services and real estate. ...
Maximizer CRM
SALES CRM SOFTWARE - PIPELINE MANAGEMENT
Maximizer CRM is a comprehensive, all-in-one solution which offers simple, accessible marketing, sales and customer care service tools to small and midsize businesses. It stores all customer information in one convenient, easy-to-use workspace, easily tailored to match the sales process. ...
Maximizer CRM features sales management, marketing automation, customer service and support and business productivity tools with integration with Microsoft products such as Outlook, Word, Excel and SharePoint. The solution's marketing automation application includes integrated campaign planning, email campaigns and marketing analytics. Users can target leads and customers and use list management capabilities to search and filter customer data by pre-defined criteria.
Maximizer CRM’s sales management feature includes sales team performance monitoring with the help of measuring criteria such as close and abandonment rate. Customers and prospects can be categorized per region, time zone, products purchased and other measures.
Less Annoying CRM
Simple Contact Management for Small Business
Less annoying is a CRM tool designed for small businesses to help manage contacts, track leads, and follow-ups. The platform helps in contact management by offering a single screen to access ...
The platform is hosted on cloud, making it easy to access information from any device without syncing or installing. Also, it automatically installs updates.
BUSINESSNEXT '' formerly CRMNEXT ''
The #1 CRM For Banking And Insurance
BUSINESSNEXT is a cloud-native, platform-as-a-service universe designed to speed the digital transformation of banking, insurance, and financial organizations. BUSINESSNEXT is an AI-powered ...
Sage CRM
Top-rated cloud financial management
Sage CRM is a cloud-based customer relationship management solution that helps businesses optimize the customer experience by offering tools to manage new and existing client relationships. It helps to enhance customer relationships and acquire customers. ...
Sage CRM accelerates response time to customer inquiries with accurate information related to project costing and pricing. It provides time and expenses tracking through mobile devices to get real-time insight on tasks completed, improve accounting processes with automated creation of customer invoices, revenue recognition entries, and budget adjustments, simplify project management and ensure accurate tracking to optimize profitability and keep projects on schedule.
Sage CRM helps to gain reliable insight where the business stands and act, understand customers better to improve customer retention and drive revenue growth, collaborate effectively to be productive and efficient, and accelerate team performance.
Apptivo
Cloud Business Management Software Suite
Apptivo is a Business Management Software that is used by organizations to experience the power of integrated software. It consists integrated set of apps that include CRM, Project Management, Contract Management, Email Marketing, Help Desk, Invoicing and more. It helps to improve efficiency and enhance customer relationships. ...
Apptivo integrated suite of apps is used by businesses of all sizes, ranging from just one user to thousands. It provides customizable apps for businesses to enhance collaboration and communication with the customers.
Some of its features include tracking the complete sales process and close more deals from anywhere with the online CRM software, collaborate on tasks, manage timesheets, and log expense reports, billing system to send and receive online payments from anywhere, supply chain management with vendor tracking, purchasing, and inventory and many more.
BenchmarkONE
Sales and marketing software for small businesses and marketing agencies
Evaluating Freshsales and BenchmarkONE reveals their distinct strengths in CRM solutions. Freshsales excels in large enterprise settings with robust engagement and workflow management, emphasizing data handling and integration. BenchmarkONE, while also proficient in engagement, shines in communication management, particularly for smaller enterprises, due to its focus on training and onboarding support. Companies must consider their scale and industry focus when choosing between these two platforms. ...
Zendesk Sell
Enhance productivity, processes, and pipeline visibility for sales teams
Freshsales excels in customer engagement with advanced communication and workflow features. It supports sales growth, improving customer relationships, and boosting efficiency with AI-driven analytics and comprehensive reporting. Zendesk Sell offers robust communication management and lead tracking, aimed at supporting sales and customer acquisition with integrated data solutions. Vendor support varies, with Freshsales offering more extensive options. Both products serve large enterprises but cater to different industry needs, aligning operationally with their respective business focuses. ...
GreenRope
CRM with Marketing Automation for maximum growth and efficiency
GreenRope and Freshsales, both CRM solutions, serve different user needs effectively. GreenRope focuses on communication and engagement management, aiding large enterprises in customer acquisition and brand engagement. It offers robust vendor support and analytics features. Freshsales excels in lead and engagement management, primarily helping large enterprises increase sales and efficiency. With strong integration and data export features, Freshsales supports various industries, particularly in the software and IT sectors. ...
Salesmate Sales CRM
Sales CRM Software for Growing Sales Teams
Freshsales stands out with robust engagement management and a broader range of industries served, ideal for large and diverse businesses seeking comprehensive CRM solutions. On the other hand, Salesmate Sales CRM emphasizes sales call management and efficiency, catering well to consumer goods companies and smaller enterprises aiming for streamlined communication. ...
