Gainsight PX Overview
Gainsight-PX enhances product experiences and user adoption through product analytics, in-app engagements, and customer feedback. Product adoption and time to value are driven effectively.
Use Cases
Customers recommend Engagement Management, Onboarding, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Gainsight PX.
Business Priorities
Enhance Customer Relationships and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Gainsight PX.
Gainsight PX Use-Cases and Business Priorities: Customer Satisfaction Data
Gainsight PX's features include Feedback Surveys, Dashboard, Personalization, etc. and Gainsight PX support capabilities include Email Support, 24/7 Support, Chat Support, etc. also Gainsight PX analytics capabilities include Analytics, and Custom Reports.
Reviews
"Gainsight has provided a central repository for our Account Management team to find details about their accounts, which has given them more information at their fingertips than they'd previously had available." - Tim Sedwitz
Peer review evidence (same sources as the product rating summary)
"...Tailor engagements based on users actions or inactions within Kobiton...." Case Study Kobiton
"...Accelerate Onboarding and Adoption:..." Gainsight Announces Gainsight PX
"...PX provides dedicated survey capabilities that can drive NPS response rate, understand satisfaction, and more...." Peer review
Gainsight PX, Smartlook, Convert Experiences, Epsilon Accelerate (formerly Yieldify), Kameleoon, etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Gainsight PX
Top Industries
- Computer Software
- Information Technology and Services
- Marketing and Advertising
Popular in
- Mid Market
- Small Business
- Large Enterprise
Gainsight PX is popular in Computer Software, Information Technology And Services, and Marketing And Advertising and is widely used by Mid Market, Small Business, and Large Enterprise.
Gainsight PX Customer wins, Customer success stories, Case studies
Why is Gainsight PX the best choice for Engagement Management?
How can Gainsight PX optimize your Onboarding Workflow?
How does Gainsight PX facilitate Customer Feedback Management?
How does Gainsight PX facilitate Products & Pricelist Management?
32 buyers and buying teams have used Cuspera to assess how well Gainsight PX solved their Conversion Rate Optimization needs. Cuspera uses 1372 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Gainsight has provided a central repository for our Account Management team to find details about their accounts, which has given them more information at their fingertips than they'd previously had available. Testimonial By Tim Sedwitz |
|
The health scorecard is massive. I can finally engineer for Customer Success and not just rely on soft skills or good situational awareness and instincts about when we should do what and how we should handle customers. Our adoption health score gives us exposure to usage risks that need our attenti...on. |
|
Using Gainsight for revenue optimization has allowed us to both specialize and scale our team. We have built an automated renewal system that can and has frequently facilitated a zero touch renewal plus growth process. Testimonial By Ben Michael |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Tim Sedwitz Sr. Manager Customer Success Strategy & Operations yext |
Gainsight has provided a central repository for our Account Management team to find details about their accounts, which has given them more information at their fingertips than they'd previously had available. Testimonial By Tim Sedwitz |
|
Dino Kuckovic Customer Experience Manager Falcon.io |
The health scorecard is massive. I can finally engineer for Customer Success and not just rely on soft skills or good situational awareness and instincts about when we should do what and how we should handle customers. Our adoption health score gives us exposure to usage risks that need our attenti...on. |
|
Ben Michael Senior Manager, Customer Success jamf |
Using Gainsight for revenue optimization has allowed us to both specialize and scale our team. We have built an automated renewal system that can and has frequently facilitated a zero touch renewal plus growth process. Testimonial By Ben Michael |
Learn From Your Loudest Customers | Gainsight PX
Frequently Asked Questions (FAQ)
What buyers ask before choosing Gainsight PX
What is Gainsight PX?
Gainsight PX is a User Analytics and Product Engagement Platform that enables to understand the users, collect feedback, and engage with users through walkthroughs and guides to drive onboarding and adoption.
It helps in determining which features correlate with high user satisfaction and long-term retention creates highly personalized engagement experiences based on user characteristics such as role, geography, historical product behavior, and more, takes action, and improves overall user experience and account health by triggering automated or in-person follow-ups based on responses to drive product success.
Its features include tracking usage data and integrating analytics and engagements, including retroactive tracking, codeless creation, native email integration, multiproduct capability, and advanced engagement.
What is Gainsight PX used for?
What are the top features of Gainsight PX?
Who uses Gainsight PX?
What are Gainsight PX alternatives?
Where is Gainsight PX located?
Peers used Gainsight PX for engagement management and onboarding
Gainsight PX Competitors
Gainsight PX Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (206) |
| Custom Reports | Read Reviews (262) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (206) |
| Custom Reports | Read Reviews (262) |
Software Failure Risk Guidance
?for Gainsight PX
Overall Risk Meter
Top Failure Risks for Gainsight PX
Gainsight, Inc News
Gainsight strengthens AI-Native customer retention team with three ...
Gainsight has appointed three new executives to bolster its AI-native customer retention team. Grant Clarke will lead the Atlas business unit, Jack Leidecker will oversee security as Chief Security Officer, and Vijay Jegan will drive internal AI transformation. These appointments highlight Gainsight's focus on AI-driven operations and security, aiming to enhance customer trust and retention outcomes.
Gainsight Builds the Team to Win in AI-Native Services for Customer ...
Gainsight has strengthened its leadership team with three new executive appointments to enhance its AI-native services for customer retention. Grant Clarke joins as EVP & GM of Atlas, Jack Leidecker as EVP & CSO, and Vijay Jegan as CAITO. These appointments aim to bolster Gainsight's commitment to security, trust, and AI-driven operations.
Gainsight Builds the Team to Win in AI-Native Services for Customer Retention with Three Executive Appointments
Gainsight announced three executive appointments to enhance its AI-native services for customer retention. Grant Clarke joins as EVP & GM of Atlas, Jack Leidecker as EVP & CSO, and Vijay Jegan as CAITO. These appointments aim to strengthen Gainsight's focus on security, trust, and AI-native operations, reflecting its commitment to customer retention and revenue outcomes.
Gainsight Press & Media Coverage
Gainsight and Glean have partnered to integrate Gainsight's customer intelligence with Glean's enterprise context. This integration aims to help revenue teams identify risks sooner and act more effectively by combining insights from both platforms.
Gainsight, Inc Profile
HQ Location
1400 Bridge Pkwy Suite 101, Redwood City, CA 94065
Employees
251-500
Social
Financials
SERIES E
