GenieTalk Overview
Here’s the scoop on GenieTalk! We've gathered over 55 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
GenieTalk, belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if GenieTalk is right for your needs? Our Cuspera AI engine can evaluate how GenieTalk fits your specific business needs, industry, and context. Get your personalized assessment report today.
GenieTalk supports business activities such as:
- Workflow Management
- Rating And Review Management
- Engagement Management
- Coaching
- Measuring Customer Satisfaction
GenieTalk can help you with many business goals, such as Enhance Customer Relationships. It can help manage these activities if you use E-Mail and Website for these needs. As a solution, GenieTalk's capabilities include Bot.
GenieTalk was founded in 2016.
GenieTalk Reviews
11 buyers and buying teams have used Cuspera to assess how well GenieTalk solved their Chatbot needs. Cuspera uses 55 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.
Business Priorities
Enhance Customer Relationships is the most popular business priority peers achieved using GenieTalk.
Use Cases
Peers recommend Workflow Management , Rating And Review Management , Engagement Management , as the business use cases that they have been most satisfied while using GenieTalk.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Workflow Management with E-Mail |
3.98/5 ★ |
"...You can integrate our intelligent email assistant to other business systems and customize workflows as per your needs, increasing efficiency and CSAT. ..." AI Based Virtual Assistant |
| Rating And Review Management |
3.87/5 ★ |
"...Contact centre AI uses speech and sentiment analysis to review and rate conversations, providing data-driven and personalized feedback to agents and improving outcomes. ..." AI Based Virtual Assistant |
| Engagement Management with Website |
3.83/5 ★ |
"...Deliver dynamic and purposeful conversations over-the-clock to keep your customer engaged, conversationsng prospects and website visitors to valuable qualified leads. ..." AI Based Virtual Assistant |
| engaging and following up |
3.26/5 ★ |
"...Deliver dynamic and purposeful conversations over-the-clock to keep your customer engaged, conversationsng prospects and website visitors to valuable qualified leads. ..." AI Based Virtual Assistant |
| PEER EXPERIENCES | |
|---|---|
| Workflow Management with E-Mail |
3.98/5 ★ |
"...You can integrate our intelligent email assistant to other business systems and customize workflows as per your needs, increasing efficiency and CSAT. ..." AI Based Virtual Assistant |
|
| Rating And Review Management |
3.87/5 ★ |
"...Contact centre AI uses speech and sentiment analysis to review and rate conversations, providing data-driven and personalized feedback to agents and improving outcomes. ..." AI Based Virtual Assistant |
|
| Engagement Management with Website |
3.83/5 ★ |
"...Deliver dynamic and purposeful conversations over-the-clock to keep your customer engaged, conversationsng prospects and website visitors to valuable qualified leads. ..." AI Based Virtual Assistant |
|
| engaging and following up |
3.83/5 ★ |
Peer and Expert Opinion on Features
for GenieTalk
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (5) |
IT and Other Capabilities
for GenieTalk
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (5) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (5) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (7) |
| Custom Reports | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (7) |
| Custom Reports | Read Reviews (2) |
Software Failure Risk Guidance
?for GenieTalk
Top Failure Risks for GenieTalk
Vendor Profile Details
HQ Location
SP365 Building 22/3,3rd Floor - New Palasia, Janjeerwala Square, Indore
Employees
11-50
Social
Financials
PRIVATE
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