Glance Visual Engagement Platform Overview

Glance provides powerful CX solutions including Cobrowsing, Screen Share, Mobile App Share, and Video. Human-to-human guidance is delivered in a digital environment.

Use Cases

Customers recommend Engagement Management, Collaboration, Helpdesk Management, as the business use cases that they have been most satisfied with while using Glance Visual Engagement Platform.

Other use cases:

  • Customer Feedback Management
  • Contact List Management
  • Lifetime Value Management
  • Customise Loyalty Program
  • Workflow Management
  • Training & Onboarding
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Glance Visual Engagement Platform.

Other priorities:

  • Increase Customer Life Time Value
  • Acquire Customers
  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve Internal Communications
See all business priorities See less business priorities

Glance Visual Engagement Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Glance Visual Engagement Platform works with different mediums / channels such as Mobile. and Phone Calls.

Glance Visual Engagement Platform's features include Personalization, Dashboard, Recording, etc. and Glance Visual Engagement Platform support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Glance Visual Engagement Platform analytics capabilities include Custom Reports, and Analytics.

Glance Visual Engagement Platform, AgilityPortal, Quire, Citrix Platform, kore.ai, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Glance Visual Engagement Platform Use Cases

Why is Glance Visual Engagement Platform the best choice for Engagement Management?

How can Glance Visual Engagement Platform optimize your Collaboration Workflow?

Why is Glance Visual Engagement Platform the best choice for Helpdesk Management?

Why is Glance Visual Engagement Platform the best choice for Customer Feedback Management?

How does Glance Visual Engagement Platform facilitate Contact List Management?

19+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Glance Visual Engagement Platform solved their Collaboration and Productivity needs. Cuspera uses 843 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Glance Visual Engagement Platform case study

REI
Retail
Retail
CASE STUDY REI

Customer Service Excellence: REI used Glance CX Solutions for improved customer support and onboarding.

Read More

Frequently Asked Questions(FAQ)

for Glance Visual Engagement Platform

What is Glance Visual Engagement Platform used for?

Glance Visual Engagement Platform is a Collaboration and Productivity Software mainly used by its customers to Enhance Customer Relationships and Improve ROI by Engagement Management, Collaboration and Helpdesk Management .

What are the top features of Glance Visual Engagement Platform?

Personalization, Dashboard and Recording are some of the top features of Glance Visual Engagement Platform.

What are Glance Visual Engagement Platform alternatives?

AgilityPortal, Quire, Citrix Platform and Kore.Ai are popular alternatives for Glance Visual Engagement Platform.

Where is Glance Visual Engagement Platform located?

Glance Visual Engagement Platform is headquartered at 200 Harvard Mill Square, Wakefield, MA 01880, US.
lightning

Peers used Glance Visual Engagement Platform for engagement management and collaboration

Glance Visual Engagement Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.49/5 ★

Read Reviews (3)
Custom Reports

4.63/5 ★

Read Reviews (187)
Analytics

4.20/5 ★

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.49/5 ★

Read Reviews (3)
Custom Reports

4.63/5 ★

Read Reviews (187)
Analytics

4.20/5 ★

Read Reviews (8)

Software Failure Risk Guidance

?

for Glance Visual Engagement Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Glance Visual Engagement Platform

Glance News

Glance launched Guided CXâ„¢ availability in AWS Marketplace - MarTech Cube

Glance launched Guided CXâ„¢ on AWS Marketplace.

15/09/2024 - source

Glance announces Guided CXâ„¢ integration with Five9 to deliver smart, human customer ...

Discover how to create wow-worthy human CX at glance.cx. Media Contact. Nadine Long. Glance. nlong@glance.cx. Cision View original content to download ...

21/08/2024 - source

Glance announces Guided CX integration with Five9 to deliver smart, human customer experiences - PR Newswire

Glance's Guided CX integrates with Five9 to enhance customer experiences through smart technology.

21/08/2024 - source

Glance Profile

Company Name

Glance

Company Website

https://www.glance.cx/

HQ Location

200 Harvard Mill Square, Wakefield, MA 01880, US

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE