Glance Visual Engagement Platform Overview
Glance Guided CX™ transforms digital customer interactions by enabling in-person guidance within any app or website in seconds. Tailored for industries like financial services, this solution humanizes digital experiences, ensuring personalized customer engagement. An independent study reveals a remarkable 394% ROI from using Glance Guided CX™, highlighting its economic impact. The platform supports millions of interactions, enhancing customer satisfaction and loyalty. Notably, enterprises like Constant Contact leverage Glance to elevate their customer experience strategies.
Use Cases
Customers recommend Engagement Management, Collaboration, Helpdesk Management, as the business use cases that they have been most satisfied with while using Glance Visual Engagement Platform.
Business Priorities
Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Glance Visual Engagement Platform.
Glance Visual Engagement Platform Use-Cases and Business Priorities: Customer Satisfaction Data
Glance Visual Engagement Platform works with different mediums / channels such as Mobile. and Phone Calls.
Glance Visual Engagement Platform's features include Personalization, Dashboard, Recording, etc. and Glance Visual Engagement Platform support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Glance Visual Engagement Platform analytics capabilities include Custom Reports, and Analytics.
Glance Visual Engagement Platform, Lokalise, Miro, Troop Messenger, Fyle, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Glance provides powerful CX solutions including Cobrowsing, Screen Share, Mobile App Share, and Video. Human-to-human guidance is delivered in a digital environment.
Comprehensive Insights on Glance Visual Engagement Platform Use Cases
Why is Glance Visual Engagement Platform the best choice for Engagement Management?
How can Glance Visual Engagement Platform optimize your Collaboration Workflow?
What benefits does Glance Visual Engagement Platform offer for Helpdesk Management?
How efficiently Does Glance Visual Engagement Platform manage your Customer Feedback Management?
How does Glance Visual Engagement Platform address your Contact List Management Challenges?
19+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Glance Visual Engagement Platform solved their Collaboration and Productivity needs. Cuspera uses 843 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.
Case Studies
CASE STUDY REI
Frequently Asked Questions(FAQ)
for Glance Visual Engagement Platform
What is Glance Visual Engagement Platform used for?
What are the top features of Glance Visual Engagement Platform?
What are Glance Visual Engagement Platform alternatives?
Where is Glance Visual Engagement Platform located?
Peers used Glance Visual Engagement Platform for engagement management and collaboration
Glance Visual Engagement Platform Competitors
Glance Visual Engagement Platform Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (187) |
| Analytics | Read Reviews (8) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (187) |
| Analytics | Read Reviews (8) |
Software Failure Risk Guidance
?for Glance Visual Engagement Platform
Overall Risk Meter
Top Failure Risks for Glance Visual Engagement Platform
Glance News
Glance Cobrowse for Microsoft Dynamics 365 Contact Center now available in Microsoft AppSource - Morningstar
Glance Cobrowse for Microsoft Dynamics 365 Contact Center is now available in Microsoft AppSource. This integration enables contact center agents to visually engage with customers in real time, enhancing digital customer experience within the Dynamics 365 platform. The solution streamlines support workflows and improves customer satisfaction by allowing seamless cobrowsing directly from the Microsoft environment.
Glance launched Guided CXâ„¢ availability in AWS Marketplace - MarTech Cube
Glance launched Guided CX™ on AWS Marketplace.
Glance announces Guided CXâ„¢ integration with Five9 to deliver smart, human customer ...
Discover how to create wow-worthy human CX at glance.cx. Media Contact. Nadine Long. Glance. nlong@glance.cx. Cision View original content to download ...
Glance announces Guided CX integration with Five9 to deliver smart, human customer experiences - PR Newswire
Glance's Guided CX integrates with Five9 to enhance customer experiences through smart technology.
Glance Profile
Company Name
Glance
Company Website
https://www.glance.cx/HQ Location
200 Harvard Mill Square, Wakefield, MA 01880, US
Employees
11-50
Social
Financials
PRIVATE
