Gobot Overview

Gobot empowers ecommerce teams to navigate the challenges of rising ad costs and cookie deprecation through strategic first-party data utilization. By focusing on growing and monetizing owned audiences, Gobot helps brands recover revenue from abandonment scenarios. This platform offers a forward-thinking approach to conversational marketing, enabling businesses to directly engage and retain customers. A notable feature is its ability to harness first-party data, which can lead to increased customer loyalty and higher conversion rates. For teams aiming to optimize their marketing strategies amid evolving digital landscapes, Gobot serves as a vital tool in maintaining competitive advantage.

Use Cases

Customers recommend Engagement Management, Loyalty Management, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using Gobot.

Other use cases:

  • Campaign Management
  • Measuring Customer Satisfaction
  • Upselling
  • Advertisement
  • Cross Selling
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Gobot.

Other priorities:

  • Build Brand Awareness
  • Improve Consistency
  • Improve ROI
  • Reduce Bounce
See all business priorities See less business priorities

Gobot Use-Cases and Business Priorities: Customer Satisfaction Data

Gobot works with different mediums / channels such as Offline. Point Of Sale. Website etc.

Gobot's features include Bot, and Personalization. and Gobot support capabilities include Chat Support, 24/7 Support, AI Powered, etc. also Gobot analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Gobot (getgobot.com) helps you grow your website's leads, sales and engagement with a conversational bot...." Peer review

Gobot, belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Gobot helps Ecommerce brands recover lost revenue by growing and monetizing First-Party owned audiences. Rising ad costs and cookie deprecation are combated effectively.

Gobot Customer wins, Customer success stories, Case studies

How does Gobot facilitate Engagement Management?

Stack

Ollie helped Stack improve their website hosting experience. Stack has 274 employees and is based in San Francisco. Maria Folsom from customer support said switching to Ollie was a no-brainer. She pr...aised the flawless implementation. Stack saw better support and a smooth transition with Ollie.

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Petsky

Ollie helped Petsky boost user engagement and satisfaction right after switching. Percy Messer, CTO at Petsky, praised the flawless implementation. Petsky has 1,372 employees and operates in communic...ations. The testimonial highlights improved customer experience and seamless onboarding with Ollie.

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Colorescience - Consumer Goods

Gobot's Zero-Party Data Platform helped Colorescience improve their online shopping experience. Colorescience used Gobot to create a guided product recommendation quiz for skincare shoppers. This sol...ution increased conversion rates by 2.92x and average order value by 1.3x. Shoppers spent 6.5x more time on site. The quiz also reduced customer service inquiries and helped Colorescience collect valuable zero-party data for personalized marketing.

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Bungalow - Consumer Services

Gobot helped Bungalow, an e-commerce company in Melbourne with 253 employees, improve their business operations. Jenny Bosu, team coordinator, praised the impact on their previously fractured busines...s. She described the implementation as flawless and amazing. The solution brought noticeable positive change to their workflow. Bungalow saw real benefits from using Gobot's platform.

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DecoratorsBest - Retail

Identity Pixel helped DecoratorsBest boost email list growth by 10.6X and achieve a 16X ROI. The platform enabled the brand to identify anonymous site visitors and retarget abandoners through email a...nd SMS. DecoratorsBest saw a 213.6% increase in abandonment revenue within three weeks. The Klaviyo integration made setup fast and easy. The solution drove more revenue and improved customer engagement.

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Doppler

Ollie helped Doppler streamline their onboarding process. The whole team at Doppler appreciated the smooth experience. Lennie Mosch from product development praised the flawless implementation. The c...ase highlights Ollie's value in communication and team adoption. No specific metrics or numbers are mentioned in the content.

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Gobot Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.84/5 ★

Read Reviews (10)
Analytics

3.89/5 ★

Read Reviews (3)
Custom Reports

3.89/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.84/5 ★

Read Reviews (10)
Analytics

3.89/5 ★

Read Reviews (3)
Custom Reports

3.89/5 ★

Read Reviews (5)

Software Failure Risk Guidance

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for Gobot

Top Failure Risks for Gobot

Gobot LLC Profile

Company Name

Gobot LLC

Company Website

//getgobot.com

HQ Location

New Jersey

Employees

1-10

Social

Facebook Linkedin Twitter

Financials

PRIVATE