Gooddata Analytics Overview

GoodData empowers teams to craft custom data products with AI-driven analytics, seamlessly integrating insights where they're most needed. Ideal for organizations seeking to enhance decision-making, this platform supports building intelligent data applications tailored to specific business needs. Users can deliver critical data insights across various departments, ensuring data-driven strategies are at the forefront of operations. A surprising feature is its capacity to not only control costs but also boost performance, making it a strategic partner in business intelligence. By enabling smarter workflows, GoodData helps businesses add value and increase revenue, positioning itself as a vital tool for forward-thinking companies.

Use Cases

Customers recommend Competitive Intelligence, Engagement Management, Social Media Analytics, as the business use cases that they have been most satisfied with while using Gooddata Analytics.

Other use cases:

  • Funnel Analysis
  • Workflow Management
  • Helpdesk Management
  • White Labeling
  • Lead Analytics
  • Customer Feedback Management
  • Collaboration
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Gooddata Analytics.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve ROI
  • Improve Efficiency
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Improve Stakeholder Relations
  • Build Brand Awareness
  • Grow Market Share
  • Increase Customer Life Time Value
  • Launch New Products
  • Establish Thought Leadership
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Gooddata Analytics Use-Cases and Business Priorities: Customer Satisfaction Data

Gooddata Analytics's features include Dashboard, Ticketing, Personalization, etc. and Gooddata Analytics support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Gooddata Analytics analytics capabilities include Analytics, and Custom Reports.

Reviews

"GoodData has given us the edge we needed to break into the market while meeting the needs of our users." - Mike Terry

Gooddata Analytics, Hevo, Phocas, ZAP Data Hub, Striim, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

GoodData is an AI-fueled data analytics platform enabling customized data products. Advanced interactive analytics capabilities are provided.

Popular Business Setting

for Gooddata Analytics

Top Industries

  • Computer Software
  • Information Technology and Services
  • Financial Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Gooddata Analytics is popular in Computer Software, Information Technology And Services, and Financial Services and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Gooddata Analytics Use Cases

What benefits does Gooddata Analytics offer for Competitive Intelligence?

What benefits does Gooddata Analytics offer for Engagement Management?

How can Gooddata Analytics optimize your Social Media Analytics Workflow?

Why is Gooddata Analytics the best choice for Funnel Analysis?

What benefits does Gooddata Analytics offer for Workflow Management?

9 buyers and buying teams have used Cuspera to assess how well Gooddata Analytics solved their Business Intelligence needs. Cuspera uses 3105 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Gooddata Analytics testimonial

Mike Terry

Business Analyst

Say Insurance
GoodData has given us the edge we needed to break into the market while meeting the needs of our users. Testimonial By Mike Terry
Gooddata Analytics testimonial

Jason Adams

VP Product and Engineering

Mercatus Inc
Our users have complete real-time visibility into investment portfolios at their fingertips thanks to the help of integrated technology from GoodData which we embedded into our Investment Lifecycle Management (ILM) decision and risk analytics platform for real assets fund managers. Testimonial By Jason Adams
CUSTOMERS TESTIMONIALS
Gooddata Analytics testimonial

Mike Terry

Business Analyst

Say Insurance
GoodData has given us the edge we needed to break into the market while meeting the needs of our users. Testimonial By Mike Terry
Gooddata Analytics testimonial

Jason Adams

VP Product and Engineering

Mercatus Inc
Our users have complete real-time visibility into investment portfolios at their fingertips thanks to the help of integrated technology from GoodData which we embedded into our Investment Lifecycle Management (ILM) decision and risk analytics platform for real assets fund managers. Testimonial By Jason Adams

Case Studies

Computer Software

CASE STUDY Zendesk

GoodData helped Zendesk add advanced analytics to their customer service platform. Zendesk wanted better reporting to support their trial-to-pay business model. GoodData built advanced analytics into... Zendesk’s UI in just 90 days. This new feature became the top reason customers upgraded to Plus and Enterprise plans. 80% of those customers use the analytics every day. Zendesk saw stronger customer retention and more premium business.

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Real Estate

CASE STUDY Sharry

GoodData helps Sharry give building owners and enterprises real-time insights into office occupancy and amenity use. Sharry needed to manage large amounts of data from their app, which connects emplo...yees and visitors to building services. With GoodData, Sharry's clients see all workplace analytics in one place, helping them make data-driven decisions. Sharry uses about 60 GoodData workspaces, supporting over 200,000 users and 40 million square feet of office space. Custom branding and secure, client-specific data separation are key benefits for Sharry.

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Apparel & Fashion

CASE STUDY Redbubble

GoodData helped Redbubble unify six data sources into one platform. The company moved from guesswork to data-driven decisions. Redbubble implemented GoodData in just two weeks after defining requirem...ents. The platform improved marketing performance and customer retention. Redbubble achieved organization-wide operational efficiencies. Customer service and legal teams used data to solve problems and reduce risk.

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Insurance

CASE STUDY Say Insurance

GoodData Enterprise Insights Platform helped Say Insurance give customers more transparency and control over auto insurance. Say Insurance used GoodData to let users see their insurance score and get... clear recommendations. The platform saved 2-3 hours per report each week and made reporting more robust. It helped connect online activity to long-term policy performance. Users could answer their own data questions faster and follow their curiosity to more insights.

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CASE STUDY ServiceChannel

ServiceChannel used GoodData to add advanced analytics to its facilities management platform. The company wanted to help customers understand operations, cut costs, and boost efficiency. GoodData was... embedded in less than 90 days. Now, 80% of Plus and Enterprise customers use these insights daily. Customers upgrade mainly for these analytics. ServiceChannel delivers actionable insights, dashboards, and scorecards to clients and contractors.

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CASE STUDY Repsly

Repsly used GoodData to add analytics to its retail execution platform. Before 2018, Repsly's platform worked best for small teams. To win large CPG customers, Repsly needed better analytics and repo...rting. GoodData helped Repsly build customer-specific Insights Dashboards in just two months. Within four months, Repsly signed its first enterprise dashboard customer. Now, Repsly supports over 800 customers in 82 countries with advanced analytics.

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Video

Embedded Analytics: What it is: Methods: & Examples

Video Thumbnail

Frequently Asked Questions(FAQ)

for Gooddata Analytics

What is Gooddata Analytics?

GoodData Analytics is a cloud-based business intelligence platform that delivers progress analytics in real-time. With their integrated suite of tools and applications, users across departments will have access to critical metrics, giving visibility over sales, marketing, social and customer service efforts.

The GoodData platform includes advanced distribution and product lifecycle management features to automate the process of maintaining one-to-many cloud deployments. GoodData pulls insight from combined points of data and gives instant access to ad-hoc reporting. GoodData also offers a handful of apps that will report on sales, marketing, customer service, box collaboration and user disposition, including trending, waterfall, conversion, cohort and segmentation analyses.

GoodData also offers additional services such as consulting, data loading and training. It is fit for business executives, analysts and development teams in enterprise-level organizations, cloud service providers, media agencies and systems integrators.

What is Gooddata Analytics used for?

Gooddata Analytics is a Business Intelligence Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Competitive Intelligence, Engagement Management and Social Media Analytics .

What are the top features of Gooddata Analytics?

Dashboard, Ticketing and Personalization are some of the top features of Gooddata Analytics.

Who uses Gooddata Analytics?

Gooddata Analytics is used by Computer Software, Information Technology And Services and Financial Services among other industries.

What are Gooddata Analytics alternatives?

Hevo, Phocas, ZAP Data Hub and Striim are popular alternatives for Gooddata Analytics.

Where is Gooddata Analytics located?

Gooddata Analytics is headquartered at 660 3rd St San Francisco, CA 94107.
lightning

Peers used Gooddata Analytics for competitive intelligence and engagement management

Gooddata Analytics Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.56/5 ★

Read Reviews (8)
Analytics

4.54/5 ★

Read Reviews (560)
Custom Reports

4.30/5 ★

Read Reviews (907)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.56/5 ★

Read Reviews (8)
Analytics

4.54/5 ★

Read Reviews (560)
Custom Reports

4.30/5 ★

Read Reviews (907)

Software Failure Risk Guidance

?

for Gooddata Analytics

Overall Risk Meter

Low Medium High

Top Failure Risks for Gooddata Analytics

GoodData Corporation News

Product

GoodData Reports Record Q3 Growth as It Expands AI Leadership - Florida Today

GoodData announced record Q3 growth, driven by its acquisition of Understand Labs and the launch of its Full-Stack Intelligence Platform. The acquisition enhances GoodData's AI capabilities, while the new platform integrates AI Lake, AI Hub, and AI Apps, facilitating enterprise AI adoption. GoodData also expanded its U.S. sales team and opened a data center in Singapore to support its growing international presence.

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Product

GoodData Launches Full-Stack Data Intelligence Platform with New AI Capabilities - ACCESS Newswire

GoodData has launched a full-stack data intelligence platform with new AI capabilities, integrating AI Lake, AI Hub, and AI Apps. This platform enables enterprises to transform raw data into AI-native products, offering governance, scalability, and open integration. It supports AI expansion with features like audit trails, SDKs, and APIs, allowing enterprises to embed AI agents into their processes securely and efficiently.

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M&A

GoodData Acquires Understand Labs, Accelerates ... - The Commercial Appeal

GoodData has acquired Understand Labs to enhance its AI-native analytics platform with advanced data storytelling and agentic analytics capabilities. This acquisition aims to improve AI-generated narratives, integrate agentic workflows, and provide guided decision-making options for business users. Understand Labs' expertise will accelerate GoodData's roadmap towards enterprise intelligence, offering richer natural language experiences and explainable recommendations.

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Product

GoodData Powers the Next Wave of BI With Intelligent Data Automation

GoodData has launched Intelligent Data Automation, a new framework designed to enhance operational analytics by automating data workflows. This AI-driven automation layer offers features like scheduled exports, event-based alerts, and multi-channel delivery, integrating with tools like Slack and Salesforce. It aims to provide seamless, scalable insights, enhancing decision-making and reducing data workflow fragmentation.

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GoodData Corporation Profile

Company Name

GoodData Corporation

Company Website

https://www.gooddata.com/

Year Founded

2007

HQ Location

660 3rd St San Francisco, CA 94107

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

PRIVATE