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Hiver: Reviews, Testimonials and Expert Opinions
(1567)Hiver™ | Shared Inbox Collaboration | Team Email Management
Top 14 Hiver Alternatives : 2025
Cayzu Help Desk
Cayzu Help Desk software
Cayzu-help-desk is a cloud-based help desk software solution. Customer support is streamlined and managed efficiently through Cayzu.com.
Service Creatio
An intelligent full-cycle service management platform
Service Creatio is a comprehensive cloud solution that allows the management of customer requests and automates service operations by following predefined processes for full-cycle service management. ...
Service Creatio keeps the information on all the customers in a unified database, and intelligent data scientist enriches the system with available information from the open sources. Users are also able to automate the contact center, allowing service agents to more effectively manage their daily tasks in a single-window interface, and allowing supervisors to easily track the performance of service reps.
Key features include contact management and communication tools, case management, knowledge management, synchronization tools and a system designer.
Teamwork
Work and project management software that lets to work way, so can focus on delivering results
Teamwork is the all-in-one project management software that allows to easily manage the projects from start to finish. It helps to get organized, customize the workflow and manage complex projects. ...
Teamwork helps to Collaborate with colleagues, clients and contractors, free up time for value-added tasks, keep track of projects and teams to hit deadlines, and more.
Teamwork offers multiple time-saving, collaboration-enhancing features to make project management quicker and more efficient. It manages and optimizes team resources with workload, scale high-performance processes with project templates, create tasks and sub-tasks to break down the workload, simplify client collaboration and review processes by giving clients controlled access to Teamwork and many more.
Azuredesk
Azuredesk.co | Customer Service and Helpdesk Ticket Software
Azuredesk is a Helpdesk software built for providing customer service that can be used by businesses of any type or size. Azuredesk software includes tools for ticket management provided with ...
Azuredesk has its own email domain supporting unlimited email addresses, and provides a default support email-id on customer sign-up. Emails sent to these support ids automatically get converted to tickets with unique ticket-ids for better tracking. A self-service portal enables customers to resolve solvable issues online before approaching Helpdesk. It has a Multilingual app supporting 53 languages, which translates for customers using languages other than English.
Helpspot
Just Enough Help Desk Software | HelpSpot
Help desk software converts support requests into manageable tickets. This streamlines the process for support staff.
AlertOps
Resolve Major IT Incidents & Automate Real-time ...
Hiver excels in supporting large enterprises with robust helpdesk management and collaboration capabilities. It's well-suited for organizations aiming to enhance internal communication and customer relationships. On the other hand, AlertOps focuses on workflow management and stakeholder relations, offering a streamlined solution for IT and software industries. Each product provides distinct features and support options tailored to different business needs and environments. ...
teamwork desk
Woodpecker.co - Cold emails & follow-ups, sent automatically from ...
Teamwork Desk and Hiver offer distinctive solutions within the Help Desk category, each catering to specific business needs. Teamwork Desk excels with its features integrated into marketing and IT services, favoring large enterprises through comprehensive vendor support and robust custom reporting capabilities. Hiver stands out for its emphasis on collaboration and communication management, appealing to financial services and small businesses with easy migration and strong email support. Both tools have their strengths, finely tuned to different operational and strategic priorities. ...
Gmelius
Make Gmail your Team's Workspace
Gmelius enhances Gmail with email collaboration and business process automation. It is the leading software for Gmail and Google Workspace users.
Helprace
Provide a personalized one-on-one support experience. Boost productivity and collaborate
Helprace is a cloud-based customer service software suite with a ticketing system and self-service help desk. It helps to increase productivity of service agents, optimization of workflows and provides skill based routing. ...
With Helprace, users can manage emails with a ticketing help desk, offer a knowledge base and a customer community. It integrates multiple tools together for great customer service, including tickets, email management, customer community, feedback, docs and knowledge base. The tool allows users to set rules that trigger automated workflows for managing tickets. It is also equipped with features that enable them to communicate with their customers in a more personalized manner.
Key features include tickets and email management, reports, community and feedback, docs and KB, localization, and more. Helprace assists support teams in reducing the number of tickets and emails they are handling. Its capability to produce a comprehensive knowledge base that consolidates important documents, articles, and contents customers need. Customers can even access this knowledge base from their mobile devices.
osTicket
Customize the data collected from users ...
osTicket is a trusted open source support ticket system that streamlines customer service. It helps improve efficiency and scalability for handling customer inquiries.
GrooveHQ
Groove | The Better Way to Support Your Customers
GrooveHQ, rated 4.8/5 stars on G2, is praised as the top help desk software. It offers a shared inbox, knowledge base, chat, and more as a Zendesk alternative.
Jitbit Helpdesk
Ticketing software for your customer service desk.
Jitbit-helpdesk is an affordable, fast, and lightweight ticketing system with an on-premises option. It offers a free trial and boasts a good-looking interface.
Mtivity
Mtivity - Marketing Acceleration Platform
Mtivity is a Marketing Sourcing and Procurement Software tailored to address marketing and outsourcing industry's unique challenges. It was designed from the ground up for this purpose.
CRMdesk
Online Customer Support - Web Based Help Desk ...
CRMdesk is a web-based tool for managing customer support, tracking ideas, and organizing knowledge. Customer forums can also be hosted for enhanced interaction.
