IBM FileNet Content Manager Overview

IBM FileNet Content Manager offers low-code tools for business application creation. It supports deployment on any cloud.

Use Cases

Customers recommend Content Management, Workflow Management, Customer Case Management, as the business use cases that they have been most satisfied with while using IBM FileNet Content Manager.

Other use cases:

  • Collaboration
  • Contract Management
  • Products & Pricelist Management
  • Creating Knowledge Base
  • Engagement Management
  • Revenue Cycle Management
  • Advertisement
See all use cases See less use cases

Business Priorities

Improve ROI and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using IBM FileNet Content Manager.

Other priorities:

  • Acquire Customers
  • Grow Market Share
  • Increase Sales & Revenue
See all business priorities See less business priorities

IBM FileNet Content Manager Use-Cases and Business Priorities: Customer Satisfaction Data

IBM FileNet Content Manager works with different mediums / channels such as Review Sites. Amazon. and Mobile.

IBM FileNet Content Manager's features include Recording. and IBM FileNet Content Manager support capabilities include Chat Support, Email Support, Phone Support, etc. also IBM FileNet Content Manager analytics capabilities include Analytics, and Custom Reports.

Reviews

"...In my organization IBM Enterprise Content Management is used across the organization by various departments...." Peer review by Reddy N, ECM/BPM Senior Consultant

IBM FileNet Content Manager, Strapi, DialogsCMS, Butter CMS, AgilityCMS, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for IBM FileNet Content Manager

Top Industries

  • Information Technology and Services
  • Computer Software
  • Insurance

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

IBM FileNet Content Manager is popular in Information Technology And Services, Computer Software, and Insurance and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on IBM FileNet Content Manager Use Cases

What makes IBM FileNet Content Manager ideal for Content Management?

How can IBM FileNet Content Manager optimize your Workflow Management Workflow?

What makes IBM FileNet Content Manager ideal for Customer Case Management?

What Are the key features of IBM FileNet Content Manager for Collaboration?

What benefits does IBM FileNet Content Manager offer for Contract Management?

8 buyers and buying teams have used Cuspera to assess how well IBM FileNet Content Manager solved their Content Management Systems needs. Cuspera uses 628 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Case Studies

Marketing and Advertising

CASE STUDY WPP

IBM Apptio Cloudability and IBM Turbonomic helped WPP gain visibility into cloud costs and reduce cloud sprawl. WPP used Cloudability to track spending across all cloud platforms and Turbonomic to au...tomate resource optimization. The company achieved a 30% reduction in yearly cloud spend and saved about USD 2 million in the first three months. Automation enabled up to 1,000 resizing actions every month. WPP built a culture of FinOps, improving collaboration between business, finance, and engineering teams.

Read more →
Financial Services

CASE STUDY The Standard

IBM Apptio helped The Standard, a financial services provider, improve IT cost transparency and align spending with business goals. The company replaced manual, spreadsheet-based processes with Appti...o, Cloudability, and Targetprocess. This shift let the IT Finance team spend 80% of their time on higher value tasks and increased IT productivity by 20%. Cloudability enabled a projected 10% reduction in cloud spend for 2023. The Standard gained better control over IT budgets and improved decision-making for digital transformation.

Read more →
Automotive

CASE STUDY ETAS

IBM Targetprocess helped ETAS, an automotive software company, improve enterprise Agile planning. ETAS faced challenges with multiple tools and limited visibility across Agile teams. By implementing ...SAFe and IBM Targetprocess, ETAS increased adherence to strategic KPIs from 50%-60% to over 90%. The platform enabled better alignment, transparency, and efficiency. ETAS also reduced response times to customer requests and improved collaboration and productivity.

Read more →
Automotive

CASE STUDY Audi UK

IBM Cloud Consulting helped Audi UK transform its digital customer experience. Audi UK wanted to make its website more user-friendly and boost customer engagement. Working with IBM, Audi UK adopted a...gile methods and moved to Adobe Experience Manager. Developers now deliver new tools 75% faster. In 2020, Audi UK saw a 59% increase in leads, even as UK car sales dropped 29%. The new website features test-drive booking, maintenance scheduling, and better analytics, improving customer journeys and loyalty.

Read more →
Information Technology and Services

CASE STUDY IBM CIO

Apptio helped the IBM CIO transform its hybrid cloud environment. The CIO needed better cost transparency and alignment between IT and business goals. Apptio's integrated suite provided insights into... IBM's $2.5 billion IT stack. The solution enabled application TCO visibility, data-driven decisions, and identification of stranded IT costs. IBM used Apptio Costing, Targetprocess, and Apptio Planning to optimize IT spend and support strategic initiatives.

Read more →
Telecommunications

CASE STUDY Proximus

IBM Targetprocess helped Proximus move to a scaled Agile framework. The company needed to replace old tools and manual processes. IBM Targetprocess gave them a clear view of work and strategy. Over 3...,000 users now use the tool. Teams work together better and make faster decisions. Feedback from users has been very positive.

Read more →

Video

Stand-alone FileNet Container Installation and Configuration ...

Video Thumbnail

Frequently Asked Questions(FAQ)

for IBM FileNet Content Manager

What is IBM FileNet Content Manager used for?

IBM FileNet Content Manager is a Content Management Systems Software mainly used by its customers to Improve ROI and Enhance Customer Relationships by Content Management, Workflow Management and Customer Case Management .

Who uses IBM FileNet Content Manager?

IBM FileNet Content Manager is used by Information Technology And Services, Computer Software and Insurance among other industries.

What are IBM FileNet Content Manager alternatives?

Strapi, DialogsCMS, Butter CMS and AgilityCMS are popular alternatives for IBM FileNet Content Manager.

Where is IBM FileNet Content Manager located?

IBM FileNet Content Manager is headquartered at 1, New Orchard Road Armonk New York 10504-1722 USA.
lightning

Peers used IBM FileNet Content Manager for content management and workflow management

IBM FileNet Content Manager Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.73/5 ★

Read Reviews (5)
Analytics

4.05/5 ★

Read Reviews (25)
Custom Reports

3.34/5 ★

Read Reviews (26)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.73/5 ★

Read Reviews (5)
Analytics

4.05/5 ★

Read Reviews (25)
Custom Reports

3.34/5 ★

Read Reviews (26)

Software Failure Risk Guidance

?

for IBM FileNet Content Manager

Overall Risk Meter

Low Medium High

Top Failure Risks for IBM FileNet Content Manager

International Business Machines Corporation News

Company

IBM to close South Bay research lab that created first inkjet printer, pioneered data mining and AI

IBM will close its South Bay research lab, known for innovations like the first inkjet printer and AI advancements, and consolidate operations into a single San Jose site.

Read more →
Customer

Nedgia Transforms its Customer Service with a Pioneering Virtual AI Agent Solution Together with IBM Consulting

IBM Consulting has collaborated with Nedgia, a Naturgy Group company, to transform Nedgia's customer service using generative AI agents. This project integrates AI into Nedgia's customer service channels, enhancing service quality and efficiency. The AI system automates tasks such as appointment management and meter reading, improving customer interactions and reducing wait times. This collaboration highlights IBM's role in digital transformation and AI implementation.

Read more →
Financial

IBM RELEASES SECOND-QUARTER RESULTS

IBM announced its second-quarter 2025 financial results, highlighting an 8% revenue increase to $17 billion, driven by software and infrastructure growth. The company reported a gross profit margin of 58.8% and raised its full-year free cash flow outlook to exceed $13.5 billion. IBM's generative AI business reached $7.5 billion, showcasing strong market differentiation.

Read more →
Product

IBM Newsroom - Subscribe

GoDaddy offers a competitive point-of-sale (POS) system tailored for small to medium-sized businesses, featuring a user-friendly interface and affordable transaction fees. The system includes hardware options like the Smart Terminal and portable card reader, but lacks extensive third-party integrations. Its seamless integration with GoDaddy's e-commerce tools enhances its appeal for budget-conscious businesses.

Read more →

International Business Machines Corporation Profile

Company Name

International Business Machines Corporation

Company Website

https://www.ibm.com/uk-en

Year Founded

1911

HQ Location

1, New Orchard Road Armonk New York 10504-1722 USA

Employees

10001+

Social

Facebook Linkedin Twitter

Financials

IPO