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Influitive: Use-Cases, Insights and Reviews | 2024 Cuspera

Name: Influitive
Brand: Influitive
Rating: 4.63 (5689 reviews)

4.63 5

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(5689)

Customer Advocacy SaaS – Gamify, Engage and Reward

Influitive Overview

Influitive helps companies boost customer lifetime value and sales through customer advocacy. The platform features gamified challenges, feedback management, and community engagement to foster customer connections and loyalty.

Use Cases

Customers recommend Engagement Management, Advocacy Management, Referral Management, as the business use cases that they have been most satisfied with while using Influitive.

Other use cases:

Content Management
Social Media Management
Communication Management
Generation Of New Leads
Campaign Management
Community Building
Rating And Review Management

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Business Priorities

Improve ROI and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Influitive.

Other priorities:

Improve Digital And Social Presence
Enhance Customer Relationships
Establish Thought Leadership
Build Brand Awareness
Grow Market Share
Acquire Customers
Increase Sales & Revenue
Enter New Markets Internationally Or Locally
Launch New Products
Improve Internal Communications
Improve Stakeholder Relations
Increase Customer Life Time Value

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Influitive Use-Cases and Business Priorities: Customer Satisfaction Data

Influitive works with different mediums / channels such as User Generated Content. Blogs. and Social Media.

Influitive's features include Gamification, Alerts: Popups & Notifications, Feedback Surveys, etc. and Influitive support capabilities include Chat Support, Email Support, Phone Support, etc. also Influitive analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Influitive allows us to easily engaged with our top customers in a fun yet useful way...." Peer review by Andrew A, Customer Marketing Associate, Computer Software

Influitive, Sociabble, GaggleAMP, Haiilo, EveryoneSocial, etc., all belong to a category of solutions that help Advocacy Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Influitive

Top Industries

Computer Software
Information Technology and Services
Marketing and Advertising

Popular in

Mid Market
Enterprise
Large Enterprise

Influitive is popular in Computer Software, Information Technology And Services, and Marketing And Advertising and is widely used by Mid Market, Enterprise, and Large Enterprise.

Comprehensive Insights on Influitive Use Cases

Why is Influitive the best choice for Engagement Management?

Influitive Engagement Management capabilities allow companies to engage customers through gamification, challenges, and leaderboards. The platform offers various methods for building rapport with customers and mobilizing advocates for increased engagement. Limitations include the need for daily follow-up to provide advocates with timely feedback.

"...AdvocateHub is currently being run by our community engagement team, although the entire organization can get access to it...." Peer review by Karl Bautista, Social Media and Digital Content Producer, WORKetc

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How does Influitive address your Advocacy Management Challenges?

Influitive Advocacy Management provides a platform for managing customer advocacy programs, engaging customers, and tracking program performance. It streamlines and scales customer advocacy efforts, enabling the creation of a vibrant and engaged customer community. While Influitive is primarily designed for customer advocacy, some functionality for employee advocacy is missing.

"...It can be used for both customer and employee advocacy programs...." Peer review by Sandy Turcotte-Lim, Information Technology and Services

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How can Influitive optimize your Referral Management Workflow?

How does Influitive facilitate Content Management?

Influitive Content Management enables users to engage customers as advocates, facilitating content creation, reviews, and referrals. The platform empowers companies to identify, nurture, and manage advocate relationships, thereby driving content marketing efforts and revenue. The platform lacks a reliable mechanism to guarantee completion of assigned tasks by advocates.

"...My company uses this software to reward employees for participating in community discussions, share links and push updates...." Peer review by User

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How does Influitive facilitate Social Media Management?

Influitive facilitates community building by inviting customers, partners, and employees to participate in challenges, including social media posts, product reviews, and referrals. This platform empowers organizations to track and reward advocate engagement, ultimately expanding content reach and driving social media engagement. While Influitive offers a range of features for social media management, its moderation and editing capabilities lag behind those of dedicated forum solutions.

"...By using Influitive we saw a bump in our social media engagement metrics...." Peer review by User

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50+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Influitive solved their Advocacy Marketing needs. Cuspera uses 5689 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Advocacy Marketing needs.

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
VMware Computer Software	Computer Software	Case Study VMware From Transactional References to True Advocacy: How VMware Engages Customers Read More
Wiley Media Production	Media Production	Case Study Wiley Customer Advocacy Program in Action: A Refuge for Educators in a Moment of Upheaval Read More
VMware Computer Software	Computer Software	Case Study VMware From Transactional References to True Advocacy: How VMware Engages Customers Read More

Video

Influitive Product Demo

Frequently Asked Questions(FAQ)

for Influitive

What is Influitive?

Influitive is an engagement and advocacy software used by the Product, Support, Marketing and Customer teams across organization to engage with the brands in the relevant space from anywhere. It is used to generate product feedback from detractors and give promoters opportunities to advocate.

Some of the primary features of this platform include Feedback Management, Campaign Management, Lead Management, Customer Advocacy, Referral Tracking & Management, Rewards Program, Gamification, Community Management, Reporting & Analytics and Social Engagement.

The engagement platform uses fun & interactive challenges to help the organizations connect with peers and customers alike. The online community is built by sending out the invite to the customers, partners and employees where they post reviews and complete challenges. Based on the activities, they earn points, badges, and move up the levels to redeem perks and privileges.

What is Influitive used for?

Influitive is a Advocacy Marketing Software mainly used by its customers to Improve ROI and Improve Brand Engagement by Engagement Management, Advocacy Management and Referral Management .