inRiver PIM solution Overview

Inriver's Product Information Management (PIM) solution transforms product data into a pivotal asset throughout its lifecycle. By centralizing data management, businesses can enhance their product journey, ensuring accurate and compelling information reaches every customer touchpoint. This enterprise-ready platform supports leading brands in optimizing their commerce experiences, driving revenue by converting data currents into tangible profits. Inriver's PIM stands out for its adaptability, offering a seamless end-to-end solution that simplifies complex data processes. This capability empowers businesses to maintain a competitive edge in customer experience management, ensuring that product information is consistently engaging and effective across digital shelves.

Use Cases

Customers recommend Products & Pricelist Management, Content Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using inRiver PIM solution.

Other use cases:

  • Onboarding
  • Follower Management
  • Sending & Publishing Communications
  • Cross Selling
  • Channel Marketing
  • Digital Marketing
  • Buyer Engagement
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Business Priorities

Increase Sales & Revenue and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using inRiver PIM solution.

Other priorities:

  • Scale Best Practices
  • Launch New Products
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inRiver PIM solution Use-Cases and Business Priorities: Customer Satisfaction Data

inRiver PIM solution works with different mediums / channels such as Omnichannel.

inRiver PIM solution, Retently, Genesys Cloud, Oracle Advertising and Customer Experience (CX), Tenfold, etc., all belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Inriver's PIM software is a multi-tenant SaaS solution that manages the entire product journey. It is the only composable product information management system available.

inRiver PIM solution Customer wins, Customer success stories, Case studies

How does inRiver PIM solution address your Products & Pricelist Management Challenges?

What makes inRiver PIM solution ideal for Content Management?

How does inRiver PIM solution address your Engaging And Following Up Challenges?

How can inRiver PIM solution optimize your Onboarding Workflow?

10 buyers and buying teams have used Cuspera to assess how well inRiver PIM solution solved their Customer Experience Management needs. Cuspera uses 139 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.

Yamaha - Manufacturing

Inriver PIM helped Yamaha replace manual spreadsheets with a single source of truth for product data. Yamaha unified its global affiliate network, automating product information storage and distribut...ion. The platform reduced manual errors and improved customer satisfaction. Dealers now access accurate product data from one place, boosting sales and marketing. Yamaha plans to expand this digital transformation worldwide for even greater efficiency.

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Pandora - Apparel & Fashion

Inriver PIM helped Pandora cut manual product data update time by 70%. Pandora unified product information across 100+ markets and 6,500+ stores. The platform improved data accuracy, pricing, and loc...alization for both online and in-store channels. Pandora accelerated product launches, including a new Diamonds collection in just three months. The solution enabled faster market expansion and better customer experiences worldwide.

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New Balance - Apparel & Fashion

Inriver PIM helped New Balance unify global product data and improve digital experiences. The company saw higher click-through rates, more add-to-bag conversions, and fewer returns. New Balance integ...rated Inriver across teams and partners for consistent product information. The platform supports ongoing optimization and new digital shopping experiences. Inriver enables New Balance to measure business value using KPIs like return rates and conversions.

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Hendi - Hospitality

Inriver PIM helped Hendi, a global culinary equipment manufacturer, solve product data management challenges. Hendi struggled with inconsistent product information across catalogs, websites, and ERP ...systems, causing confusion and inefficiency. Inriver provided a unified platform, integrating with ERP and Magento, and enabled Hendi to scale catalog production from 6 to 20 versions, cutting production time by 75%. Hendi expanded its product range from 2,000 to 9,500 SKUs and language offerings from 9 to 25, saving nearly 50% of their time and improving customer experience across all channels.

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Accor - Hospitality

Inriver PIM helped Accor manage content for over 5,000 properties across 45 brands. Accor faced challenges with legacy systems that could not handle the scale and complexity of their content needs. I...nriver provided a centralized platform for content management, enabling hotel teams to enrich and update property information. The solution improved operational efficiency, allowing over 100 users to perform bulk updates and track content completeness. Accor now onboards one new hotel daily with faster processes and delivers better guest experiences through enriched content.

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KAFKAS - Consumer Electronics

Inriver PIM helped KAFKAS manage over 400,000 products and 900,000 long-tail items. KAFKAS integrated Inriver PIM with SAP S/4HANA to centralize product data and automate updates. Now, 90% to 95% of ...product information updates automatically. Manual work for product creation dropped, and errors decreased. The ETIM standard improved communication with suppliers and customers. Product data syncs seamlessly between systems, speeding up quoting and boosting efficiency.

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inriver PIM at a glance | inriver

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Peers used inRiver PIM solution for products & pricelist management and content management

inRiver PIM solution Features

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FEATURE RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (2)
Analytics

4.10/5 ★

Read Reviews (11)
Custom Reports

3.81/5 ★

Read Reviews (11)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (2)
Analytics

4.10/5 ★

Read Reviews (11)
Custom Reports

3.81/5 ★

Read Reviews (11)

Software Failure Risk Guidance

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for inRiver PIM solution

Top Failure Risks for inRiver PIM solution

Inriver AB News

Partnership

Inriver Expands Connected Ecosystem for Product Content Distribution Through New Partnerships with Shopify and Affiliated Distributors

Inriver has formed strategic partnerships with Shopify and Affiliated Distributors to enhance its product information management (PIM) platform. The integration with Shopify enables seamless product data syndication, while the partnership with Affiliated Distributors facilitates easy data sharing across a network of over 230 distributors. These collaborations aim to improve product content distribution, operational efficiency, and customer experience across various channels.

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Partnership

Inriver Expands Connected Ecosystem for Product Content Distribution ...

Inriver has announced strategic partnerships with Shopify and Affiliated Distributors to enhance its product information management (PIM) platform. The new integrations allow suppliers to efficiently distribute enriched product data across Shopify stores and Affiliated Distributors' network, improving operational efficiency and ensuring consistent product experiences. This development strengthens Inriver's position in connected commerce by providing seamless data syndication and real-time updates.

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Product

inRiver Inc : Inriver Raises the Bar for Product Data Control with AI Breakthroughs and Platform Upgrades

Inriver has enhanced its Product Information Management (PIM) platform with AI-driven features, including Inspire Generate and Translate for process automation and data quality improvement. The platform now offers advanced syndication options and a revamped Brand Store with CDN capabilities, enabling brands to manage product data more effectively across channels.

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Product

Inriver Research Reveals Widespread AI Deployment in PIM: 97% of Companies Have Moved Beyond Pilots - Yahoo Finance

Inriver released a global research report showing 97% of surveyed companies have moved beyond AI pilots to full-scale deployment in product information management (PIM) workflows. The study highlights broad AI integration across systems, with 87% noting increased customer trust in product content and over 80% reporting revenue growth due to AI. This underscores AIs transformative impact on PIM strategies.

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Inriver AB Profile

Company Name

Inriver AB

Company Website

https://www.inriver.com/

HQ Location

Malmö

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