Home Community Management inSided community inSided community Alternatives
inSided community: Reviews, Testimonials and Expert Opinions
(796)Central platform for engagement amongst customers in different categories
Top 47 inSided community Alternatives
Khoros Communities
Online brand communities to create digital spaces for customers
Khoros Communities is a brand community platform that allows organizations to host and manage peer-to-peer spaces for customers to find answers, develop expertise, and share experiences. ...
With Khoros Communities, customers can share knowledge, learn, and find answers from the community. Organizations can host and manage conversations through forums, blogs, contests, and quizzes to encourage customer participation. With the analytics and moderation feature, Khoros Communities users can evaluate customer performance and engagement, see top contributors, monitor support interactions, and moderate content. This enables organizations to prevent any potential damage to the brand from untrustworthy or false content being published and distributed among the community.
Higher Logic Vanilla
Top Customer Community Platform
Vanilla Forums is a customer community software designed to help the companies drive loyalty, enhance sales, and improve upon the customer service. The primary features offered by the platform ...
The tool offers integration with CRM systems using single sign-on feature. It also offers base themes and layouts which can be customized by modifying the HTML and CSS.
Bettermode
A customizable community platform for businesses
Bettermode is a Community Management Software, a flexible community engine that renders traditional online forums obsolete. It is highly user-centric and meets the business needs and audiences. ...
Bettermode has an engaging social dimension. It enables users to explore topics, follow threads, post queries, and initiate discussions. Apart from these, users can also perform a wide variety of social actions like commenting, sharing, and upvoting.
Bettermode is designed to be adaptable and flexible, to build a community that suits the business needs and consumers. Analytics help users gain valuable insight into community performance. Tribe allows users to sign up using established platforms such as Google, Facebook, Slack and LinkedIn. Single Sign On (SSO) can also be configured for enterprise customers. It provides integrations with third-party apps to automate processes and add functionalities such as polls, events, Q&As.
Higher Logic Thrive Community
Engagement tool for an ongoing, meaningful interaction with customers, members, and employees
Higher Logic is an ongoing, meaningful interaction with the customers, members, and employees is the foundation for the shared success. It engages the entire audience across every stage of their journey with the powerful online community solution, built for and aligned to the goals. ...
Higher Logic online communities is a cloud-based engagement platform that boosts customer experience with online communities and marketing automation. It is suited for any business looking to increase customer engagement to drive retention and new revenue. It helps customers to communicate, collaborate and stay in touch with the company. It provides customers access to the knowledgebase. It allows to create customer loyalty, improve customer support and satisfaction. Through this businesses can achieve customer advocacy by word-of-mouth marketing.
It provides custom automated workflows to build on expertise and best practices. Higher logic community supports member interactions at every level and shares ideas to promote the organization’s content and value. It provides advanced analytics that helps to effectively measure conversions and campaign impact.
Discourse
Discourse - 100% open source discussion platform
Discourse is a community management platform used as a mailing list, discussion forum, long-form chat room, and more. It helps to scale best practices and acquire customers. Discourse is 100% open ...
Discourse features include dynamic notifications on receiving new posts or quotes, expand the context of each post, and also in quotes, to reveal the full conversation without losing the place, automatic link expansion to provide additional context and information, and many more.
Hivebrite
The online community platform - to manage and engage all types of private communities
Hivebrite is an online Community Platform designed to help organizations build, manage, and engage their community with the help of all-in-one Community portals that are simple to set up and customizable. It can be used in various industries such as Education to connect with school or University alumni, in Non-profits for engaging with supporters around a cause, and Professional Networks and Corporate alumni, to name a few. ...
Hivebrite is completely customizable and provides all the tools needed to strengthen community engagement. Keep member data up-to-date, manage memberships and events, collect payments, centralize communication, and more from one easy-to-use platform.
To help facilitate data management, the primary features offered includes Import & export member data, search & targeting filters, Mass updates, Profile-update campaign and Profile update tracker. Apart from this, the platform also offers content management, event management, campaign management, push notifications, automatic newsletter, collaborations & opportunity, membership management & donations, group activity and networking facility.
Hivebrite offers APIs to help keep the data up-to-date and also to facilitate integration with CRM systems like Salesforce, Blackbaud CRM, Microsoft Dynamics, and Raiser's Edge NXT.
ONEsite
The revolutionary integrated forum, chat and comment software for live conversations
ONEsite is a social networking platform usable by enterprises and agencies and available on mobile. ONEsite features include activity feed across the network, group calendar, blog posts with ...
ONEsite enables moderations and permissions with features such as, gateways for content that can be blocked based on age, filters on spam and profanity, permissions for access that can be defined based on roles, action triggers based on words for moderating user content and more such. Content creation and layout is also backed with tools for customization that include creation of templates, advertisement module, layouts suitable for view on mobiles and more other features.
ONEsite integrates with Facebook, Twitter and Youtube and supports view of content from Flickr.
Zapnito
Zapnito ‚Powering expert communities : Zapnito
Zapnito is the community software platform built to showcase expertise. Zapnito is used to create branded expert networks that promote thought leadership, increase revenue, and build engagement and trust with the audience. ...
Zapnito provides a flexible design, fast implementation, easy to use interface, along with personalized support. Zapnito integrates with third-party platforms such as Google Analytics, Tag Manager, Braintree, and Learnosity.
Forj
Membership Community Platform to deliver an exceptional member experience
Forj is a Membership community platform, that aims at managing all aspects of community networking and communications. It is targeted at Non-profits, Associations and corporations. Forj features ...
Forj provides a modernized interface for discussions, chats, events, and networking, making it attractive for members to remain engaged and involved in community drives.
Haptik
Virtual Assistant Platform enhancing customer experience and ROI
Haptik is an AI based Intelligent Virtual assistant platform enabling better customer experience and ROI at every stage of the customer lifecycle. The AI Virtual assistant is built to solve ...
It is Voice Enabled and works across web, telephony and smart speakers and the Agent Chat is enabled with routing of complex queries to Live Agents. It is built with enterprise grade security, data protection and SDK, and supports CRM integrations. Haptik also has an automated conversational testing platform that enables real time improvements to the AI.
Liveperson LiveEngage
LivePerson: The World's #1 AI-Powered Messaging Platform for ...
Liveperson LiveEngage is an AI-powered messaging platform used by businesses to sell products and answer questions in the messaging channels. It helps to increase sales and revenue and enhance customer relationships. ...
It is integrated with the world’s most popular channels including web and in-app messaging, SMS, Email, Facebook Messenger, WhatsApp, Apple Business Chat, WeChat, Line and more.
LiveEngage, a conversation management platform, offers a single place to manage inbound and outbound messages from every channel using chatbots for better consumer experiences. It connects to CRM and other back-end systems to easily manage marketing, sales, and customer care KPIs for proactive campaigns while getting a complete view of the entire consumer journey.
WhosOn
Live Chat Software For Websites
WhosOn is a live chat software that enables to chat, track, and engage website visitors while they browse. It allows users to engage with customers at a whole new level of efficiency, to detect and pinpoint new leads, and consequently to increase conversion rates. It helps business cart bounce rates, and to motivate users to subscribe or to make orders. ...
WhosOn revolutionized omni-channel communication and enhanced customer service to track and engage customers in a more personalized and accelerated manner, with separate agent and manager views and canned responses. Businesses can focus on chat information delivery regardless of their operating systems, as the tool is fully mobile optimized, and well-integrated with third-party and homegrown CRM systems.
WhosOn features include intelligent targeting, page tracking, site monitoring, campaign management, location, GEOIP, and many others. It also offers flexible hosting options supporting on-premise, cloud, or hybrid implementations.
Livechat
LiveChat | Live Chat Software and Help Desk Software
LiveChat is a simple online chat solution for businesses, allowing their customer service professionals to contact customers who are seeking information on the website directly. The platform enables businesses and their team to talk with clients and potential customers directly on their websites and in real-time. ...
The key features of Livechat include webchat window, analytics and reporting, simplistic usage and availability of detailed analytical reports. Other important features are customization features, customer engagement, multiple chatting and eCommerce tools, ticketing system, advanced integration facilities, and multiple applications. Along with core live chat functionality, it has a wide range of add-on modules, including some for sales and marketing automation, and integrations with third-party customer relationship management (CRM) platforms.
Businesses can install LiveChat on multiple websites and can connect with the larger audience. Customers can also be invited to the chatbox by sending the chat link to them via email and text messages. Each chat is automatically graded based on the analysis of the responses given by the customers. LiveChat is a customizable solution, allowing users to add different themes and colours to their chat windows. It offers customer support via chat, email and phone.
JomSocial
Social Networking for Joomla - Open Source Social N.
JomSocial is an Opensource community software and an easy-to-use addon to the JoomlaCMS. It enables community members to meet and exchange ideas and its integration with Joomla CMS converts it into a complete social networking website. ...
JomSocial is a stable and dependable software and features a good UI, is well supported and responsive and has plenty of features including video galleries, activity streams, events and more.
JomSocial integrates best with Joomla and creates fast and feature rich community websites, activity streams enabling posting of event details, posting of videos, and surveys and polls. JomSocial also allows sharing of business content and related videos, a messaging and chat bar, and many more useful features.
Wild Apricot
#1 Membership Management Software Award (6 years ...
Wild Apricot is a cloud-based membership management application that helps nonprofit organizations and clubs to keep track of membership status, bill dues, event registrations and also provide information on upcoming events. ...
The application allows the prospective members to submit their application via the website while the current members get automated notification on dues and membership renewal date. The tool also offers event management feature which helps the managers create events, publish them on website and add images.
The software offers a website builder tool which helps the administrations create both public and private websites for its members and committees. There are available widgets which can be added to the website like event calendars, membership directories for public and private members and donation forms.
Meetup Pro
Meetup Pro offers community management tools that make organizing easy.
Meetup Pro is a community management platform designed for brands and businesses to help connect with their audiences, drive community growth, engage with the customers and increase brand awareness. ...
The platform identifies trends that drive brand engagement and applies advanced analytical techniques to help track members, events, and RSVPs within a network group.
Viber
Calling and messaging app that connects people
Viber is a mobile messaging service that enables users to place phone calls and send text messages to all other Viber users without any cost. It is a secure messaging and calling app that makes ...
Some of its features include send messages, make voice and video calls, start group chats and calls, join communities, share stickers and GIFs, create stickers and GIFs, delete and edit seen messages and set disappearing messages.
Higher Logic Thrive Community
Engagement tool for an ongoing, meaningful interaction with customers, members, and employees
Higher Logic Online Community caters to large organizations, emphasizing engagement, collaboration, and comprehensive support. Its features are tailored for non-profits and healthcare, focusing on scalability and member retention. inSided community, however, suits mid-market businesses in tech and telecommunications. It focuses on customer relationships and digital presence. Both products offer robust support, but Higher Logic specializes in security and content management, while inSided excels in knowledge management and satisfaction metrics. ...
Hivebrite
The online community platform - to manage and engage all types of private communities
Hivebrite and inSided community are two Community Management solutions offering diverse features tailored to specific business needs. Hivebrite excels in community engagement and management with strong enterprise ties, ideal for non-profit and educational sectors. Meanwhile, inSided community promotes customer engagement, suited for mid-market firms in telecommunications and IT sectors. Both provide robust support channels, with Hivebrite leaning towards larger enterprises and inSided aligning with fast-paced digital environments. ...
Higher Logic Vanilla
Top Customer Community Platform
Vanilla Forums and inSided community cater to community management but focus on distinct user needs. Vanilla Forums excels in large-scale integration and analytics features, appealing primarily to larger enterprises. In contrast, inSided community offers robust engagement and feedback management, making it ideal for mid-market users in telecommunications and manufacturing sectors, focusing on enhancing customer relationships. ...
Nationbuilder
NationBuilder: Software for leaders
Nationbuilder is a Community engagement platform built to grow community and move them to action. It helps to improve brand engagement, digital and social presence. NationBuilder is a software ...
It builds the infrastructure to strengthen the supporter relationships and scale the organization, tackles the community for motivation, uses fully-integrated software to reach the right people and get out the vote, contact potentials in the community and build up a network with the organization.
Bettermode
A customizable community platform for businesses
inSided community and Bettermode are robust community management solutions, each catering to different user needs. inSided community is preferred by larger enterprises, excelling in telecommunications and manufacturing industries with features like robust integration and analytics. Bettermode provides significant capabilities in engagement and community building, attracting a diverse range of industries such as Information Technology and Computer Software. Business objectives for both include enhancing customer relationships and acquiring customers, yet Bettermode also emphasizes thought leadership and brand awareness. Support and feature offerings differ slightly, with each product meeting specialized operational needs. ...
Khoros Communities
Online brand communities to create digital spaces for customers
Khoros Communities and inSided community both cater to community management needs but serve distinct market segments with tailored capabilities and support. Khoros Communities excels in analytics and engagement tools, attracting industries like computer software and IT services, with strong 24/7 support options. Conversely, inSided focuses on enhancing customer relationships and digital presence, serving telecommunications and manufacturing sectors well with its AI-powered features and seamless integration. ...
Forj
Membership Community Platform to deliver an exceptional member experience
Forj and inSided community both cater to community management demands, differing mainly in focus. Forj excels in engagement and document management, targeting large enterprises seeking improved sales and internal communication. Meanwhile, inSided emphasizes customer interaction and feedback, serving mid-market industries desiring enhanced relationships and brand presence. The choice between the two hinges on specific operational needs and industry focus. ...
Salesforce Community Cloud
Online Community Software - Salesforce.com
When comparing inSided community and Salesforce Community Cloud, both excel in community management but cater to different business needs. inSided community provides robust support for Mid Market and Telecom industries with a focus on engagement management and custom reporting, whereas Salesforce Community Cloud appeals to a diverse customer base, offering strong integration and stakeholder communication capabilities. Each product offers varied vendor support options, making them fit for different operational scales and environments. ...
Zapnito
Zapnito ‚Powering expert communities : Zapnito
Zapnito and inSided community both serve the Community Management category but cater to different needs. Zapnito excels in engaging content management and enhancing digital presence, appealing to enterprises and nonprofits. In contrast, inSided community focuses on customer relationships with extensive support, popular in telecommunications and IT. Each has unique strengths for varied business objectives. ...
Packback
Packback is an AI-supported online discussion platform
inSided community excels in offering features tailored for mid-market and enterprise segments, emphasizing customer engagement and operational enhancement. Packback, however, shines with its robust engagement management and AI-powered features, catering predominantly to smaller segments with a strong focus on scalability and internal communication. ...
Discourse
Discourse - 100% open source discussion platform
Discourse and inSided community both offer robust solutions for community management, with distinct strengths catering to different business needs. Discourse excels in features and vendor support for enterprise users, making it ideal for large-scale operations. In contrast, inSided community focuses on customer relationship enhancement, appealing to mid-market segments especially in telecommunications, supported by comprehensive analytics and customer engagement tools. ...
ONEsite
The revolutionary integrated forum, chat and comment software for live conversations
ONEsite and inSided community stand out in the Community Management category with distinct strengths. ONEsite caters to large enterprises in real estate and healthcare, emphasizing custom reports and data import/export. In contrast, inSided community is popular in telecommunications and IT, focusing on customer engagement and feedback management. While ONEsite excels in core features like integration and compliance, inSided community offers robust support for scaling digital presence and brand awareness. ...
Crowded Community
Crowded Online Community Software
InSided Community and Crowded Community offer differing advantages for managing digital communities. InSided Community is tailored for mid-market and large enterprises, with robust customer relationship goals and extensive vendor support. It suits industries like telecommunications and IT services. Crowded Community focuses on engaging content management for enterprise-scale businesses, appealing to industries such as computer software and financial services. Each product provides distinctive features to meet various operational needs within the community management space. ...
CMNTY
Bridge the Gap Between Your Brand and Your Audience CMNTY
CMNTY is a Community Management Software. CMNTY helps companies develop a deeper understanding of customer needs by connecting companies to customers in secure online communities. By interacting with customers on a human level, companies can build more authentic and profitable relationships. ...
CMNTY helps to improve market research by connecting to customers in a secure online community. Using CMNTY, businesses can engage with their community members using any of the methods like moodboards, heatmaps forum discussions, private messaging and polls.
CMNTY connects to various data points where customer data lives and connects with the real people behind this data in a secure interactive space. Using CMNTY, users can import and segment customer data stored in CRM, survey tools and with panel providers. The data can be further enriched with human interactions through discussions, chat and brainstorm sessions. It helps to combine static data with high quality insights to make better informed decisions.
Viafoura
Audience engagement & content moderation platform to build and grow online communities
Viafoura is an Online Community Engagement and Management Software that offers an end-to-end solution that makes the content a subscription magnet. It uncovers loyal subscribers faster and converts more of the traffic. It helps to build audience engagement, enhance loyalty, or increase revenue and trust. ...
Viafoura helps media brands establish and deepen a direct relationship with their audience. Works seamlessly with existing tools, while powering new and innovative capabilities directly on the clients’ websites and applications. It propels engagement across the community with a safe, real-time chat around trending topics, live events or streaming video. Ensures to enforce civility across the community without driving up costs. Embed rich social features throughout the site to keep the users engaged and tracks engagement across the property and make decisions to convert visitors into paid subscribers and attract ad revenue.
It helps to build and grow online communities, foster civil and brand-safe conversations, convert users into subscribers, generate valuable first-party data, flexible commercial models, and retain the existing customers.
XenForo
XenForo - A compelling community experience
XenForo is a Community Forum Platform useful for building and growing communities. XenForo provides a safe environment for community communications, for customers to interact and share experiences ...
XenForo’s forum based discussion format allows for responses to discussion threads. It has a search engine for discovery of old content, live content editing features, simplified new user registration process and more.
Personify ThreeSixty
Next generation constituent management and engagement platform
Personify ThreeSixty is an Enterprise Association Management system that assists in association management, and provides analytics and insights for tracking and accelerating the mission goals. It can be used in large associations such as YMCAs and other such non-profit organizations across the world to manage and grow membership. ...
The software has a unified platform and tools for CRM, Marketing, Communication and analytics to help drive member acquisition, engagement, and retention. It also helps connect members to each other in addition to the association services. It is structured to accommodate simple to complex memberships, and can drive multiple revenue streams and collect payments, drive subscriptions, boost non-dues revenue, and leverage physical and digital products.
The software can be used to educate and inspire the community, leverage membership workflows, meeting registrations, questionnaires and more. Actionable insights are provided by the reporting and analytics tool, through dashboards that can be viewed and shared.
Socialengine
SocialEngine Social Network Software | Community Software
4.65 ★
Socialengine
Socialengine Community building software enabling individuals and brands to build social websites and online communities. It monetizes the site through member subscriptions or selling ad space, comes with free dedicated iOS and Android mobile apps, keeps the community safe with state of the art privacy and security features, and offers a wide variety of member controls. ...
Key features include administration of small-to-mid scale social networks, some customization abilities, unencrypted code, multilingual capability, and modular plugin/widget compatibility.