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inSided community: Reviews, Testimonials and Expert Opinions
(796)Central platform for engagement amongst customers in different categories
Top 33 inSided community Alternatives : 2025
Zapnito
Zapnito ‚Powering expert communities : Zapnito
Zapnito is the community software platform built to showcase expertise. Zapnito is used to create branded expert networks that promote thought leadership, increase revenue, and build engagement and trust with the audience. ...
Zapnito provides a flexible design, fast implementation, easy to use interface, along with personalized support. Zapnito integrates with third-party platforms such as Google Analytics, Tag Manager, Braintree, and Learnosity.
Haptik
Virtual Assistant Platform enhancing customer experience and ROI
Haptik is an AI based Intelligent Virtual assistant platform enabling better customer experience and ROI at every stage of the customer lifecycle. The AI Virtual assistant is built to solve ...
It is Voice Enabled and works across web, telephony and smart speakers and the Agent Chat is enabled with routing of complex queries to Live Agents. It is built with enterprise grade security, data protection and SDK, and supports CRM integrations. Haptik also has an automated conversational testing platform that enables real time improvements to the AI.
Bettermode
A customizable community platform for businesses
Bettermode is a Community Management Software, a flexible community engine that renders traditional online forums obsolete. It is highly user-centric and meets the business needs and audiences. ...
Bettermode has an engaging social dimension. It enables users to explore topics, follow threads, post queries, and initiate discussions. Apart from these, users can also perform a wide variety of social actions like commenting, sharing, and upvoting.
Bettermode is designed to be adaptable and flexible, to build a community that suits the business needs and consumers. Analytics help users gain valuable insight into community performance. Tribe allows users to sign up using established platforms such as Google, Facebook, Slack and LinkedIn. Single Sign On (SSO) can also be configured for enterprise customers. It provides integrations with third-party apps to automate processes and add functionalities such as polls, events, Q&As.
Forj
Membership Community Platform to deliver an exceptional member experience
Forj is a Membership community platform, that aims at managing all aspects of community networking and communications. It is targeted at Non-profits, Associations and corporations. Forj features ...
Forj provides a modernized interface for discussions, chats, events, and networking, making it attractive for members to remain engaged and involved in community drives.
Livechat
LiveChat | Live Chat Software and Help Desk Software
LiveChat is a simple online chat solution for businesses, allowing their customer service professionals to contact customers who are seeking information on the website directly. The platform enables businesses and their team to talk with clients and potential customers directly on their websites and in real-time. ...
The key features of Livechat include webchat window, analytics and reporting, simplistic usage and availability of detailed analytical reports. Other important features are customization features, customer engagement, multiple chatting and eCommerce tools, ticketing system, advanced integration facilities, and multiple applications. Along with core live chat functionality, it has a wide range of add-on modules, including some for sales and marketing automation, and integrations with third-party customer relationship management (CRM) platforms.
Businesses can install LiveChat on multiple websites and can connect with the larger audience. Customers can also be invited to the chatbox by sending the chat link to them via email and text messages. Each chat is automatically graded based on the analysis of the responses given by the customers. LiveChat is a customizable solution, allowing users to add different themes and colours to their chat windows. It offers customer support via chat, email and phone.
Hivebrite
The online community platform - to manage and engage all types of private communities
Hivebrite is an online Community Platform designed to help organizations build, manage, and engage their community with the help of all-in-one Community portals that are simple to set up and customizable. It can be used in various industries such as Education to connect with school or University alumni, in Non-profits for engaging with supporters around a cause, and Professional Networks and Corporate alumni, to name a few. ...
Hivebrite is completely customizable and provides all the tools needed to strengthen community engagement. Keep member data up-to-date, manage memberships and events, collect payments, centralize communication, and more from one easy-to-use platform.
To help facilitate data management, the primary features offered includes Import & export member data, search & targeting filters, Mass updates, Profile-update campaign and Profile update tracker. Apart from this, the platform also offers content management, event management, campaign management, push notifications, automatic newsletter, collaborations & opportunity, membership management & donations, group activity and networking facility.
Hivebrite offers APIs to help keep the data up-to-date and also to facilitate integration with CRM systems like Salesforce, Blackbaud CRM, Microsoft Dynamics, and Raiser's Edge NXT.
Wild Apricot
#1 Membership Management Software Award (6 years ...
Wild Apricot is a cloud-based membership management application that helps nonprofit organizations and clubs to keep track of membership status, bill dues, event registrations and also provide information on upcoming events. ...
The application allows the prospective members to submit their application via the website while the current members get automated notification on dues and membership renewal date. The tool also offers event management feature which helps the managers create events, publish them on website and add images.
The software offers a website builder tool which helps the administrations create both public and private websites for its members and committees. There are available widgets which can be added to the website like event calendars, membership directories for public and private members and donation forms.
Higher Logic Thrive Community
Engagement tool for an ongoing, meaningful interaction with customers, members, and employees
Higher Logic is an ongoing, meaningful interaction with the customers, members, and employees is the foundation for the shared success. It engages the entire audience across every stage of their journey with the powerful online community solution, built for and aligned to the goals. ...
Higher Logic online communities is a cloud-based engagement platform that boosts customer experience with online communities and marketing automation. It is suited for any business looking to increase customer engagement to drive retention and new revenue. It helps customers to communicate, collaborate and stay in touch with the company. It provides customers access to the knowledgebase. It allows to create customer loyalty, improve customer support and satisfaction. Through this businesses can achieve customer advocacy by word-of-mouth marketing.
It provides custom automated workflows to build on expertise and best practices. Higher logic community supports member interactions at every level and shares ideas to promote the organization’s content and value. It provides advanced analytics that helps to effectively measure conversions and campaign impact.
UJET
Take your customer support into the digital age
UJET is revolutionizing customer experience through its innovative cloud contact center platform. The platform offers advanced solutions for seamless customer interactions.
CMNTY
Bridge the Gap Between Your Brand and Your Audience CMNTY
CMNTY is a Community Management Software. CMNTY helps companies develop a deeper understanding of customer needs by connecting companies to customers in secure online communities. By interacting with customers on a human level, companies can build more authentic and profitable relationships. ...
CMNTY helps to improve market research by connecting to customers in a secure online community. Using CMNTY, businesses can engage with their community members using any of the methods like moodboards, heatmaps forum discussions, private messaging and polls.
CMNTY connects to various data points where customer data lives and connects with the real people behind this data in a secure interactive space. Using CMNTY, users can import and segment customer data stored in CRM, survey tools and with panel providers. The data can be further enriched with human interactions through discussions, chat and brainstorm sessions. It helps to combine static data with high quality insights to make better informed decisions.
Honeycommb
honeycommb.com - The most complete white-label community platform there is
Honeycommb offers a complete social network package that is both beautiful and consumer-grade. Each network is fully supported and continuously improved.
Viafoura
Audience engagement & content moderation platform to build and grow online communities
Viafoura is an Online Community Engagement and Management Software that offers an end-to-end solution that makes the content a subscription magnet. It uncovers loyal subscribers faster and converts more of the traffic. It helps to build audience engagement, enhance loyalty, or increase revenue and trust. ...
Viafoura helps media brands establish and deepen a direct relationship with their audience. Works seamlessly with existing tools, while powering new and innovative capabilities directly on the clients’ websites and applications. It propels engagement across the community with a safe, real-time chat around trending topics, live events or streaming video. Ensures to enforce civility across the community without driving up costs. Embed rich social features throughout the site to keep the users engaged and tracks engagement across the property and make decisions to convert visitors into paid subscribers and attract ad revenue.
It helps to build and grow online communities, foster civil and brand-safe conversations, convert users into subscribers, generate valuable first-party data, flexible commercial models, and retain the existing customers.
Higher Logic Vanilla
Top Customer Community Platform
Vanilla Forums is a customer community software designed to help the companies drive loyalty, enhance sales, and improve upon the customer service. The primary features offered by the platform ...
The tool offers integration with CRM systems using single sign-on feature. It also offers base themes and layouts which can be customized by modifying the HTML and CSS.
Viber
Calling and messaging app that connects people
Viber is a mobile messaging service that enables users to place phone calls and send text messages to all other Viber users without any cost. It is a secure messaging and calling app that makes ...
Some of its features include send messages, make voice and video calls, start group chats and calls, join communities, share stickers and GIFs, create stickers and GIFs, delete and edit seen messages and set disappearing messages.
ONEsite
The revolutionary integrated forum, chat and comment software for live conversations
ONEsite is a social networking platform usable by enterprises and agencies and available on mobile. ONEsite features include activity feed across the network, group calendar, blog posts with ...
ONEsite enables moderations and permissions with features such as, gateways for content that can be blocked based on age, filters on spam and profanity, permissions for access that can be defined based on roles, action triggers based on words for moderating user content and more such. Content creation and layout is also backed with tools for customization that include creation of templates, advertisement module, layouts suitable for view on mobiles and more other features.
ONEsite integrates with Facebook, Twitter and Youtube and supports view of content from Flickr.
Khoros Communities
Online brand communities to create digital spaces for customers
Khoros Communities is a brand community platform that allows organizations to host and manage peer-to-peer spaces for customers to find answers, develop expertise, and share experiences. ...
With Khoros Communities, customers can share knowledge, learn, and find answers from the community. Organizations can host and manage conversations through forums, blogs, contests, and quizzes to encourage customer participation. With the analytics and moderation feature, Khoros Communities users can evaluate customer performance and engagement, see top contributors, monitor support interactions, and moderate content. This enables organizations to prevent any potential damage to the brand from untrustworthy or false content being published and distributed among the community.
Now Interact
Now Interact - Power of Artificial Intelligence
Now Interact Ltd specializes in artificial intelligence and real-time customer journey optimization. They are regarded as a market leader in their field.
Google Voice
Smart voice calling on all your devices
Google Voice provides one number for all phones, with features like voicemail, call screening, and free US long distance. It offers low international rates and SMS capabilities.
WhosOn
Live Chat Software For Websites
WhosOn is a live chat software that enables to chat, track, and engage website visitors while they browse. It allows users to engage with customers at a whole new level of efficiency, to detect and pinpoint new leads, and consequently to increase conversion rates. It helps business cart bounce rates, and to motivate users to subscribe or to make orders. ...
WhosOn revolutionized omni-channel communication and enhanced customer service to track and engage customers in a more personalized and accelerated manner, with separate agent and manager views and canned responses. Businesses can focus on chat information delivery regardless of their operating systems, as the tool is fully mobile optimized, and well-integrated with third-party and homegrown CRM systems.
WhosOn features include intelligent targeting, page tracking, site monitoring, campaign management, location, GEOIP, and many others. It also offers flexible hosting options supporting on-premise, cloud, or hybrid implementations.
Crowded Community
Crowded Online Community Software
Crowded is a modular and powerful online community software tailored to your brand. The website facilitates community-driven engagement.
Lighthouse Desktop
KMS lighthouse: Knowledge Management System
Lighthouse-desktop enhances customer experience through timely knowledge delivery. The powerful KMS Lighthouse platform offers comprehensive solutions for customer support.
Nationbuilder
NationBuilder: Software for leaders
Nationbuilder is a Community engagement platform built to grow community and move them to action. It helps to improve brand engagement, digital and social presence. NationBuilder is a software ...
It builds the infrastructure to strengthen the supporter relationships and scale the organization, tackles the community for motivation, uses fully-integrated software to reach the right people and get out the vote, contact potentials in the community and build up a network with the organization.
OneContact CC
OneContact CC - IP-based Multimedia Contact Center ...
Onecontact-cc provides an IP-based multimedia contact center solution. It offers comprehensive campaign and list management across video, voice, chat, email, and social media.
JomSocial
Social Networking for Joomla - Open Source Social N.
JomSocial is an Opensource community software and an easy-to-use addon to the JoomlaCMS. It enables community members to meet and exchange ideas and its integration with Joomla CMS converts it into a complete social networking website. ...
JomSocial is a stable and dependable software and features a good UI, is well supported and responsive and has plenty of features including video galleries, activity streams, events and more.
JomSocial integrates best with Joomla and creates fast and feature rich community websites, activity streams enabling posting of event details, posting of videos, and surveys and polls. JomSocial also allows sharing of business content and related videos, a messaging and chat bar, and many more useful features.
Disqus
Disqus - The #1 way to build an audience on your website
Disqus is trusted by more publishers for audience engagement and community growth. On-site communities are built and understood better with Disqus.
Liveperson LiveEngage
LivePerson: The World's #1 AI-Powered Messaging Platform for ...
Liveperson LiveEngage is an AI-powered messaging platform used by businesses to sell products and answer questions in the messaging channels. It helps to increase sales and revenue and enhance customer relationships. ...
It is integrated with the world’s most popular channels including web and in-app messaging, SMS, Email, Facebook Messenger, WhatsApp, Apple Business Chat, WeChat, Line and more.
LiveEngage, a conversation management platform, offers a single place to manage inbound and outbound messages from every channel using chatbots for better consumer experiences. It connects to CRM and other back-end systems to easily manage marketing, sales, and customer care KPIs for proactive campaigns while getting a complete view of the entire consumer journey.
Salesforce Community Cloud
Online Community Software - Salesforce.com
Salesforce's Digital Experience Platform enables rapid deployment of data-driven sites, portals, and apps. Customer journeys are seamlessly connected across various touchpoints.
Community Sift
Focus on nurturing positive engagement within your community
Community Sift provides AI-powered content moderation. Harmful content is identified and filtered to ensure safer online interactions.
XenForo
XenForo - A compelling community experience
XenForo is a Community Forum Platform useful for building and growing communities. XenForo provides a safe environment for community communications, for customers to interact and share experiences ...
XenForo’s forum based discussion format allows for responses to discussion threads. It has a search engine for discovery of old content, live content editing features, simplified new user registration process and more.
Meetup Pro
Meetup Pro offers community management tools that make organizing easy.
Meetup Pro is a community management platform designed for brands and businesses to help connect with their audiences, drive community growth, engage with the customers and increase brand awareness. ...
The platform identifies trends that drive brand engagement and applies advanced analytical techniques to help track members, events, and RSVPs within a network group.
cegedim
A global technology and services company ... - Cegedim
Cegedim is a global technology and services company focused on digital data flow for healthcare and B2B. It also publishes business software for healthcare and insurance professionals.
Fandom
Fandom - The entertainment site
Fandom is the entertainment site where fans come first, offering daily updates on TV, movies, and games. Coverage includes popular franchises like Star Wars, Fallout, Marvel, and DC.
Socialengine
SocialEngine Social Network Software | Community Software
4.65 ★
Socialengine
Socialengine Community building software enabling individuals and brands to build social websites and online communities. It monetizes the site through member subscriptions or selling ad space, comes with free dedicated iOS and Android mobile apps, keeps the community safe with state of the art privacy and security features, and offers a wide variety of member controls. ...
Key features include administration of small-to-mid scale social networks, some customization abilities, unencrypted code, multilingual capability, and modular plugin/widget compatibility.