Interaction Studio Overview
Interaction-Studio by Marketing Cloud provides AI-driven customer insights. Engage customers with personalized marketing experiences across channels.
Use Cases
Customers recommend Engagement Management, Advertisement, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Interaction Studio.
Business Priorities
Enter New Markets Internationally Or Locally and Grow Market Share are the most popular business priorities that customers and associates have achieved using Interaction Studio.
Interaction Studio Use-Cases and Business Priorities: Customer Satisfaction Data
Interaction Studio works with different mediums / channels such as Website. Offline. On Premises etc.
Interaction Studio's features include Personalization. and Interaction Studio support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Interaction Studio analytics capabilities include Analytics, and Custom Reports.
Interaction Studio, Algonomy Omnichannel Personalization, RichRelevance, Coveo, CSG Xponent, etc., all belong to a category of solutions that help Personalization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Comprehensive Insights on Interaction Studio Use Cases
How does Interaction Studio facilitate Engagement Management?
How efficiently Does Interaction Studio manage your Advertisement?
8+ more Business Use Cases
79 buyers and buying teams have used Cuspera to assess how well Interaction Studio solved their Personalization needs. Cuspera uses 111 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Personalization needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
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NA |
CASE STUDY AAA CarolinasRead More |
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NA |
CASE STUDY SkipTheDishesRead More |
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Transportation/Trucking/Railroad
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Transportation/Trucking/Railroad |
CASE STUDY Air IndiaRead More |
Video
How to Use Journey Builder Activity in Interaction Studio
Peers used Interaction Studio for engagement management and advertisement
Interaction Studio Competitors
Interaction Studio Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (16) |
| Custom Reports | Read Reviews (9) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (16) |
| Custom Reports | Read Reviews (9) |
Interaction Studio Integrations
Interaction Studio integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Interaction Studio
Software Failure Risk Guidance
?for Interaction Studio
Top Failure Risks for Interaction Studio
Salesforce, Inc. News
HCLTech joins Salesforce as an Agentforce Partner to drive agentic AI innovation - CRN
HCLTech partners with Salesforce to enhance AI innovation through the Agentforce program.
HCLTech gets added to Salesforce's AI agent initiative - Techcircle
HCLTech joins Salesforce's AI agent initiative to help financial services clients use AI agents and modernize SaaS applications. The partnership aims to enhance member engagement and efficiency at PenFed Credit Union.
Salesforce Bids Farewell to Einstein Copilot, Now It's Just Another Agent - CX Today
Salesforce has retired its Einstein Copilot, a conversational AI assistant, surprising many users. This change was highlighted by Ashish Agarwal, a Salesforce Architect, on LinkedIn.
Salesforce, Inc. Feeds
Salesforce.com (CRM) Q3 Earnings Lag Estimates - MSN
Salesforce.com reported lower-than-expected earnings for the third quarter.
Salesforce (CRM) Q3 2025 Earnings Call Transcript - The Motley Fool
Salesforce's Q3 2025 earnings call transcript discusses financial results and performance.
Salesforce Reports Strong Q3 Fiscal 2025 Results - TipRanks
Salesforce reported strong financial results for the third quarter of fiscal year 2025.
Salesforce, Inc. Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
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