Interactions Digital Roots Overview

Interactions Digital Roots leverages AI to enhance customer conversations and insights. Highly relevant interactions are delivered through advanced artificial social intelligence.

Use Cases

Customers recommend Engagement Management, Social Media Management, Communication Management, as the business use cases that they have been most satisfied with while using Interactions Digital Roots.

Other use cases:

  • Lifetime Value Management
  • Measuring Customer Satisfaction
  • Loyalty Management
  • Helpdesk Management
  • Contact List Management
  • Lead Qualification: Technographic
  • Content Tracking
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Interactions Digital Roots.

Other priorities:

  • Improve Digital And Social Presence
  • Enhance Customer Relationships
  • Improve Efficiency
  • Improve Consistency
  • Improve ROI
  • Improve Brand Engagement
See all business priorities See less business priorities

Interactions Digital Roots Use-Cases and Business Priorities: Customer Satisfaction Data

Interactions Digital Roots works with different mediums / channels such as Social Media.

Interactions Digital Roots's features include Intelligent Assistant, and Personalization. and Interactions Digital Roots support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Interactions Digital Roots analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Digital Roots did a social account inventory and industry comparison for my organization...." Peer review by User

Interactions Digital Roots, sotrender, Sprinklr Insights, Vaizle, BrandMentions, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Interactions Digital Roots

Top Industries

  • Financial Services
  • Utilities
  • Restaurants

Popular in

  • Large Enterprise

Interactions Digital Roots is popular in Financial Services, Utilities, and Restaurants and is widely used by Large Enterprise,

Comprehensive Insights on Interactions Digital Roots Use Cases

Why is Interactions Digital Roots the best choice for Engagement Management?

How efficiently Does Interactions Digital Roots manage your Social Media Management?

What benefits does Interactions Digital Roots offer for Communication Management?

What Are the key features of Interactions Digital Roots for Lifetime Value Management?

What Are the key features of Interactions Digital Roots for Measuring Customer Satisfaction?

15+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Interactions Digital Roots solved their Social Media Marketing needs. Cuspera uses 585 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Frequently Asked Questions(FAQ)

for Interactions Digital Roots

What is Interactions Digital Roots?

Interactions Digital Roots is a social media marketing platform that leverages artificial intelligence (AI) to find meaningful social posts, prioritize these posts based on relevance, suggest responses, and insights. It helps to increase sales and revenue and improve ROI.

Interactions Digital Roots processes text and images alike, driving a complete understanding of intent and context. Leveraging this level of understanding improves the productivity. It also dramatically reduces time spent sifting through and reading social posts, freeing up social customer representatives from having to perform manual searches to get ahead of trend shifts and use the real-time voice of the customers to plan for emerging topics.

Its features include delivers actionable insights on the customers in real-time, easily monitor the performance for the brand and the competitors, easily find, prioritize and classify social media posts in real-time, find More Relevant Opportunities and so on.

What is Interactions Digital Roots used for?

Interactions Digital Roots is a Social Media Marketing Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Engagement Management, Social Media Management and Communication Management .

What are the top features of Interactions Digital Roots?

Intelligent assistant, Personalization are some of the top features of Interactions Digital Roots.

Who uses Interactions Digital Roots?

Interactions Digital Roots is used by Financial Services, Utilities and Restaurants among other industries.

What are Interactions Digital Roots alternatives?

Sotrender, Sprinklr Insights, Vaizle and BrandMentions are popular alternatives for Interactions Digital Roots.

Where is Interactions Digital Roots located?

Interactions Digital Roots is headquartered at Franklin, MA.
lightning

Peers used Interactions Digital Roots for engagement management and social media management

Interactions Digital Roots Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.72/5 ★

Read Reviews (119)
Analytics

4.73/5 ★

Read Reviews (79)
Custom Reports

4.71/5 ★

Read Reviews (48)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.72/5 ★

Read Reviews (119)
Analytics

4.73/5 ★

Read Reviews (79)
Custom Reports

4.71/5 ★

Read Reviews (48)

Software Failure Risk Guidance

?

for Interactions Digital Roots

Overall Risk Meter

Low Medium High

Top Failure Risks for Interactions Digital Roots

Interactions News

Revolutionizing Customer Service: The Blueprint for Partnership and Saving 60M+ Agent Minutes

Interactions partnered with a leading insurance provider to enhance customer service, saving over 60 million agent minutes through innovative technology and strategic collaboration.

18/09/2024 - source

Twilio's Product Roadmap: Enhancing Customer Support and Engagement - CMSWire.com

Personalized IVR uses real-time data. Enhances customer interactions with AI-derived traits for personalized experiences. Twilio, a San Franciso-based ...

01/07/2024 - source

Oracle Unveils Clinical Digital Assistant to Reshape Interactions Between Practitioners and Patients

In our fast-paced healthcare environment, medical professionals are constantly challenged to balance the demands of providing high-quality patient ...

25/06/2024 - source

Interactions Feeds

Interactions and Kyndryl Partner to Deliver Craveable IT Support Experiences

Interactions and Kyndryl have a lot in common; we’re both technology leaders in our respective fields, work with the world’s most recognizable brands and are obsessed with the success of our customers. Naturally, a partnership makes sense. Today, that idea becomes a reality. Together, Interactions and Kyndryl, the world’s largest IT infrastructure services provider, are [...]

Read More... from Interactions and Kyndryl Partner to Deliver Craveable IT Support Experiences

The post Interactions and Kyndryl Partner to Deliver Craveable IT Support Experiences appeared first on Interactions.

29/05/2024 - source

Navigating the IVA Landscape with Opus Research & Interactions: A Conversational Recap

If you missed the recent Interactions webinar with Opus Research, don’t worry – we’ve got you covered. Joe Kuhn, Solutions Architect at Interactions, dropped some serious knowledge bombs during the Q&A session, and we’ve rounded up his answers into a one stop guide. So, let’s dive right in! Authentication: The Gatekeeper of Secure Transactions Q. [...]

Read More... from Navigating the IVA Landscape with Opus Research & Interactions: A Conversational Recap

The post Navigating the IVA Landscape with Opus Research & Interactions: A Conversational Recap appeared first on Interactions.

20/05/2024 - source

Crafting Craveable Customer Experiences

Did you know that 89% of customers switch to a competitor after a single instance of poor customer service(1)? That’s because no one wants to do business with an organization that treats customers poorly. In today’s dynamic landscape of customer service and contact center experience, where every interaction counts, businesses must strive to not just [...]

Read More... from Crafting Craveable Customer Experiences

The post Crafting Craveable Customer Experiences appeared first on Interactions.

14/05/2024 - source

Interactions Profile

Company Name

Interactions

HQ Location

Franklin, MA

Employees

501-1000

Social

Financials

SERIES D