iPresso Overview

iPresso enables professional marketers to leverage context-based marketing for personalized, multi-channel communication with customers. This marketing automation system supports businesses in expanding their sales and customer base through tailored interactions. A standout feature is its adaptability; users can expand iPresso with integrations that suit their specific needs. The platform's focus on context-driven strategies ensures that marketing messages resonate more deeply with target audiences. iPresso's user-friendly design simplifies the launch of marketing automation, making it accessible even for teams new to such systems. Additionally, the platform offers industry-specific solutions and an iPresso Academy for ongoing learning and skill enhancement.

Use Cases

Customers recommend Helpdesk Management, Loyalty Management, Campaign Management, as the business use cases that they have been most satisfied with while using iPresso.

Other use cases:

  • Contact List Management
  • Engagement Management
  • Discount Management
  • Workflow Management
  • Competitive Intelligence
  • Lead Nurturing
  • Channel Marketing
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using iPresso.

Other priorities:

  • Build Brand Awareness
  • Scale Best Practices
  • Improve Digital And Social Presence
See all business priorities See less business priorities

iPresso Use-Cases and Business Priorities: Customer Satisfaction Data

iPresso works with different mediums / channels such as Phone Calls. Chat. Promotions etc.

iPresso's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and iPresso support capabilities include Chat Support, 24/7 Support, Email Support, etc. also iPresso analytics capabilities include Custom Reports, and Analytics.

Reviews

"I like the clarity of viewing data and the ease of setting up the automation. The setup is quite easy and support do their job very well by the way. The software seems to be designed by people who understand marketers" - Jacek B

iPresso, Yespo Оmnichannel CDP, PushEngage, ExpertSender, Pipefy, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

iPresso Marketing Automation enables personalized, multi-channel customer communication using context-based marketing. Sales and customer base can be increased by professional marketers.

Popular Business Setting

for iPresso

Top Industries

  • Government Administration
  • Human Resources
  • Information Technology and Services

Popular in

  • Enterprise
  • Small Business
  • Mid Market

iPresso is popular in Government Administration, Human Resources, and Information Technology And Services and is widely used by Enterprise, Small Business, and Mid Market.

Comprehensive Insights on iPresso Use Cases

What benefits does iPresso offer for Helpdesk Management?

How does iPresso address your Loyalty Management Challenges?

How does iPresso facilitate Campaign Management?

What makes iPresso ideal for Contact List Management?

How does iPresso facilitate Engagement Management?

24+ more Business Use Cases

12 buyers and buying teams have used Cuspera to assess how well iPresso solved their Marketing Automation needs. Cuspera uses 706 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
iPresso testimonial

Jacek B

‍TEB Akademia

I like the clarity of viewing data and the ease of setting up the automation. The setup is quite easy and support do their job very well by the way. The software seems to be designed by people who understand marketers Testimonial By Jacek B
iPresso testimonial

Zuzanna K

‍Nutricia

Very intuitive software. Easy to learn. After a one day training session participants are able to use it and start creating funnels with different type of segment complexity Testimonial By Zuzanna K
iPresso testimonial

Ivars L

Head of B2C business TV3 Group

Go3

Go3 is becoming a more and more engaging platform in each of our markets with iPresso Marketing Automation technology and professional support from the iPresso team. Testimonial By Ivars L
CUSTOMERS TESTIMONIALS
iPresso testimonial

Jacek B

‍TEB Akademia

I like the clarity of viewing data and the ease of setting up the automation. The setup is quite easy and support do their job very well by the way. The software seems to be designed by people who understand marketers Testimonial By Jacek B
iPresso testimonial

Zuzanna K

‍Nutricia

Very intuitive software. Easy to learn. After a one day training session participants are able to use it and start creating funnels with different type of segment complexity Testimonial By Zuzanna K
iPresso testimonial

Ivars L

Head of B2C business TV3 Group

Go3

Go3 is becoming a more and more engaging platform in each of our markets with iPresso Marketing Automation technology and professional support from the iPresso team. Testimonial By Ivars L

Case Studies

CASE STUDY A fast-growing e-commerce business

iPresso helped a fast-growing e-commerce business boost sales with marketing automation. The company used iPresso to segment customers, personalize product recommendations, and automate campaigns. Af...ter two months, conversion rates rose by 80%. Average order value increased by 25%. Abandoned shopping carts dropped by 35%. iPresso enabled targeted communication through email, SMS, and push notifications.

CASE STUDY A travel company

iPresso marketing automation helped a travel company recover more abandoned shopping carts. The company used iPresso to send automatic email and push reminders to customers who left items in their ca...rts. Personalized messages and special offers encouraged more people to finish their bookings. The company saw a 25% increase in cart recovery, a 35% rise in email open rates, and a 20% boost in finalized purchases. Automated follow-ups and retargeting also improved marketing results and saved time.

Media Production

CASE STUDY A video content distributor with a streaming platform

iPresso helped a video content distributor with a streaming platform boost sales using real-time marketing. The company segmented customers by interests and used iPresso Satellite to target users whe...n it was raining. Automated, personalized messages promoted add-on packages. Subscription sales rose by 19%. Customer engagement increased by 16%. The number of customers with multiple packages grew by 21%. Retention rates improved by 15%.

CASE STUDY An online store

iPresso helped an online store use marketing automation to improve loyalty campaigns. The store faced low customer retention and high costs from one-time buyers. iPresso enabled detailed customer beh...avior analysis and personalized loyalty offers through CRM integration. The store saw a 30% increase in returning customers and a 20% rise in customer lifetime value. The loyalty program saved 1000 hours and reduced new customer acquisition costs.

CASE STUDY An e-commerce company

iPresso helped an e-commerce company after a website redesign led to fewer customers and more abandoned carts. The company used iPresso to send NPS surveys and gather feedback. 48% of recipients comp...leted the surveys and shared suggestions. The company improved the site and changed the menu. Customer engagement increased by 17%. Retention rates rose by 19%. The abandoned shopping cart rate dropped by 22%.

Financial Services

CASE STUDY insurance provider

iPresso helped an insurance provider boost sales with retargeting campaigns. The company used iPresso to segment users and send personalized emails about new insurance offers. This led to a 26% incre...ase in insurance purchases. The number of customers with multiple insurances grew by 21%. Inquiries rose by 14%, and click-through rates improved by 18%. The campaign focused on vehicle, home, travel, and life insurance.

Video

iPresso to więcej niż mailingi. I więcej niż Marketing Automation.

Video Thumbnail

Frequently Asked Questions(FAQ)

for iPresso

What is iPresso?

iPresso is an integrated marketing automation platform for pro marketers allowing them to creatively design their communications and scenarios. It helps to grow market share and improve efficiency.

iPresso guarantees the development of the system with new features, solutions, tools, integrations. iPresso AI and machine learning leverage to ensure the most accurate and reliable results with openness to the possibility of developing one’s unique solutions based on iPresso’s features.

iPresso features include outcome measurement, real-time marketing, content marketing to provide relevant information, scoring points for demographic characteristics and behaviors of customers, and many more.

What is iPresso used for?

iPresso is a Marketing Automation Software mainly used by its customers to Enhance Customer Relationships and Enter New Markets Internationally Or Locally by Helpdesk Management, Loyalty Management and Campaign Management .

What are the top features of iPresso?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of iPresso.

Who uses iPresso?

iPresso is used by Government Administration, Human Resources and Information Technology And Services among other industries.

What are iPresso alternatives?

Yespo Оmnichannel CDP, PushEngage, ExpertSender and Pipefy are popular alternatives for iPresso.

Where is iPresso located?

iPresso is headquartered at encja.com S.A., 40-514 Katowice, ul. Ceglana 4.
lightning

Peers used iPresso for helpdesk management and loyalty management

iPresso Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.82/5

Read Reviews (4)
Custom Reports

4.67/5

Read Reviews (125)
Analytics

4.53/5

Read Reviews (25)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.82/5

Read Reviews (4)
Custom Reports

4.67/5

Read Reviews (125)
Analytics

4.53/5

Read Reviews (25)

Software Failure Risk Guidance

?

for iPresso

Overall Risk Meter

Low Medium High

Top Failure Risks for iPresso

Benhauer Sp. z o.o. Profile

Company Name

Benhauer Sp. z o.o.

Company Website

https://www.ipresso.com/

HQ Location

encja.com S.A., 40-514 Katowice, ul. Ceglana 4

Employees

11-50

Social

Financials

PRIVATE