iPresso Overview

iPresso enables professional marketers to leverage context-based marketing for personalized, multi-channel communication with customers. This marketing automation system supports businesses in expanding their sales and customer base through tailored interactions. A standout feature is its adaptability; users can expand iPresso with integrations that suit their specific needs. The platform's focus on context-driven strategies ensures that marketing messages resonate more deeply with target audiences. iPresso's user-friendly design simplifies the launch of marketing automation, making it accessible even for teams new to such systems. Additionally, the platform offers industry-specific solutions and an iPresso Academy for ongoing learning and skill enhancement.

Use Cases

Customers recommend Helpdesk Management, Loyalty Management, Campaign Management, as the business use cases that they have been most satisfied with while using iPresso.

Other use cases:

  • Contact List Management
  • Engagement Management
  • Discount Management
  • Workflow Management
  • Competitive Intelligence
  • Lead Nurturing
  • Channel Marketing
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using iPresso.

Other priorities:

  • Build Brand Awareness
  • Scale Best Practices
  • Improve Digital And Social Presence
See all business priorities See less business priorities

iPresso Use-Cases and Business Priorities: Customer Satisfaction Data

iPresso works with different mediums / channels such as Phone Calls. Chat. Promotions etc.

iPresso's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and iPresso support capabilities include Chat Support, 24/7 Support, Email Support, etc. also iPresso analytics capabilities include Custom Reports, and Analytics.

Reviews

"Very intuitive software. Easy to learn. After a one day training session participants are able to use it and start creating funnels with different type of segment complexity" - Zuzanna K

iPresso, Yespo Оmnichannel CDP, PushEngage, ExpertSender, Pipefy, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

iPresso Marketing Automation enables personalized, multi-channel customer communication using context-based marketing. Sales and customer base can be increased by professional marketers.

Popular Business Setting

for iPresso

Top Industries

  • Government Administration
  • Human Resources
  • Information Technology and Services

Popular in

  • Enterprise
  • Small Business
  • Mid Market

iPresso is popular in Government Administration, Human Resources, and Information Technology And Services and is widely used by Enterprise, Small Business, and Mid Market.

iPresso Customer wins, Customer success stories, Case studies

What Are the key features of iPresso for Helpdesk Management?

How can iPresso enhance your Loyalty Management process?

How does iPresso address your Campaign Management Challenges?

How can iPresso enhance your Contact List Management process?

How can iPresso enhance your Engagement Management process?

12 buyers and buying teams have used Cuspera to assess how well iPresso solved their Marketing Automation needs. Cuspera uses 706 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

CUSTOMERS TESTIMONIALS
iPresso testimonial

Zuzanna K

‍Nutricia
Very intuitive software. Easy to learn. After a one day training session participants are able to use it and start creating funnels with different type of segment complexity Testimonial By Zuzanna K
iPresso testimonial

Jacek B

‍TEB Akademia
I like the clarity of viewing data and the ease of setting up the automation. The setup is quite easy and support do their job very well by the way. The software seems to be designed by people who understand marketers Testimonial By Jacek B
iPresso testimonial

Ivars L

Head of B2C business TV3 Group

Go3
Go3 is becoming a more and more engaging platform in each of our markets with iPresso Marketing Automation technology and professional support from the iPresso team. Testimonial By Ivars L
CUSTOMERS TESTIMONIALS
iPresso testimonial

Zuzanna K

‍Nutricia
Very intuitive software. Easy to learn. After a one day training session participants are able to use it and start creating funnels with different type of segment complexity Testimonial By Zuzanna K
iPresso testimonial

Jacek B

‍TEB Akademia
I like the clarity of viewing data and the ease of setting up the automation. The setup is quite easy and support do their job very well by the way. The software seems to be designed by people who understand marketers Testimonial By Jacek B
iPresso testimonial

Ivars L

Head of B2C business TV3 Group

Go3
Go3 is becoming a more and more engaging platform in each of our markets with iPresso Marketing Automation technology and professional support from the iPresso team. Testimonial By Ivars L

A European bank - Banking - Banking

iPresso Marketing Automation helped a European bank improve its branch evaluation process. The bank used automated NPS surveys to gather feedback from customers who visited branches. iPresso enabled ...the bank to identify issues like lack of accessibility and missing facilities. The bank improved 40 outlets and added features for people with disabilities. Customer satisfaction rose by 15%, complaints dropped by 28%, and customer service work time fell by 22%.

Read on →

A company operating in the FMCG industry - Consumer Goods - Consumer Goods

iPresso Marketing Automation helped a consumer goods company run a sweepstakes campaign. The company used iPresso to send SMS notifications about the lottery's start and end. They collected contact d...ata and personalized messages for interested participants. The campaign led to a 24% increase in promotional product sales and a 36% rise in engagement rate. Average order value grew by 12%, and conversion rate improved by 11%.

Read on →

A beverage company - Food & Beverages - Food & Beverages

iPresso Marketing Automation helped a beverage company boost loyalty program results. The company segmented customers and sent personalized offers. They launched a points-based rewards program with e...xclusive benefits for top members. Automated emails and discount coupons drove engagement. The average order value rose by 22%. Purchase frequency increased by 20%. New loyalty program members grew by 16%.

Read on →

A company distributing multimedia content on a streaming platform - Media Production - Media Production

iPresso Marketing Automation helped a streaming platform boost sales and engagement. The company used analytics to segment users and personalize offers. Automated campaigns increased subscription sal...es by 25%. Engagement rates rose by 30% with targeted recommendations. Subscriber retention improved by 20% through cross-promotion and personalization.

Read on →

A language school - Education - Education

iPresso Marketing Automation helped a language school boost course participant retention by 23%. The school launched a loyalty program with activity-based points, tiered rewards, and monthly challeng...es. iPresso automated reminders and recommended new courses to keep learners engaged. Participant engagement rose by 28%. Satisfaction scores increased by 19% after the program launch.

Read on →

A European bank - Banking - Banking

iPresso helped a European bank automate reminders for billed fees. The bank faced customer dissatisfaction and account closures due to forgotten account requirements. Using iPresso's marketing automa...tion, the bank sent personalized SMS reminders and recurring notifications. Customer satisfaction rose by 15%. Account closure requests dropped by 28%. Customer service hours decreased by 21%.

Read on →

iPresso to więcej niż mailingi. I więcej niż Marketing Automation.

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Frequently Asked Questions(FAQ)

for iPresso

What is iPresso?

iPresso is an integrated marketing automation platform for pro marketers allowing them to creatively design their communications and scenarios. It helps to grow market share and improve efficiency.

iPresso guarantees the development of the system with new features, solutions, tools, integrations. iPresso AI and machine learning leverage to ensure the most accurate and reliable results with openness to the possibility of developing one’s unique solutions based on iPresso’s features.

iPresso features include outcome measurement, real-time marketing, content marketing to provide relevant information, scoring points for demographic characteristics and behaviors of customers, and many more.

What is iPresso used for?

iPresso is a Marketing Automation Software mainly used by its customers to Enhance Customer Relationships and Enter New Markets Internationally Or Locally by Helpdesk Management, Loyalty Management and Campaign Management .

What are the top features of iPresso?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of iPresso.

Who uses iPresso?

iPresso is used by Government Administration, Human Resources and Information Technology And Services among other industries.

What are iPresso alternatives?

Yespo Оmnichannel CDP, PushEngage, ExpertSender and Pipefy are popular alternatives for iPresso.

Where is iPresso located?

iPresso is headquartered at encja.com S.A., 40-514 Katowice, ul. Ceglana 4.
lightning

Peers used iPresso for helpdesk management and loyalty management

iPresso Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.82/5 ★

Read Reviews (4)
Custom Reports

4.67/5 ★

Read Reviews (125)
Analytics

4.53/5 ★

Read Reviews (25)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.82/5 ★

Read Reviews (4)
Custom Reports

4.67/5 ★

Read Reviews (125)
Analytics

4.53/5 ★

Read Reviews (25)

Software Failure Risk Guidance

?

for iPresso

Overall Risk Meter

Low Medium High

Top Failure Risks for iPresso

Benhauer Sp. z o.o. Profile

Company Name

Benhauer Sp. z o.o.

Company Website

https://www.ipresso.com/

HQ Location

encja.com S.A., 40-514 Katowice, ul. Ceglana 4

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE