ISS 24/7 Incident Management System (IMS) Overview

The ISS-247 Incident Management System allows property operations to track, document, manage, resolve, and report incidents effectively. Comprehensive incident handling is ensured.

This is a summary of the comprehensive capabilities and benefits of ISS 24/7 Incident Management System (IMS) based on over 98 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

ISS 24/7 Incident Management System (IMS), belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if ISS 24/7 Incident Management System (IMS) is right for your needs? Our Cuspera AI engine can evaluate how ISS 24/7 Incident Management System (IMS) fits your specific business needs, industry, and context. Get your personalized assessment report today.

ISS 24/7 Incident Management System (IMS) supports business activities such as:

  • Social Media Analytics
  • Workflow Management
  • Digital Signature
  • Onboarding

It can help manage these activities if you use Mobile and Video for these needs. As a solution, ISS 24/7 Incident Management System (IMS)'s capabilities include Alerts: Popups & Notifications, and Recording.

ISS 24/7 Incident Management System (IMS) Hospital & Health Care Vertical is its biggest customer base.

Reviews

"...ALL pictures, videos, witness statements, signatures, and/or any related document about that incident stays with that incident...." Peer review

ISS 24/7 Incident Management System (IMS) Reviews

10 buyers and buying teams have used Cuspera to assess how well ISS 24/7 Incident Management System (IMS) solved their Event Management needs. Cuspera uses 98 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

Use Cases

Peers recommend Social Media Analytics , Workflow Management , Digital Signature , as the business use cases that they have been most satisfied while using ISS 24/7 Incident Management System (IMS).

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Social Media Analytics

4.50/5 ★

Read Reviews (5)

"...Reporting & Analytics..."
Workflow Management with Mobile

3.88/5 ★

Read Reviews (2)

"...Workflow can continue , with the ease of mobile reporting...."
Digital Signature with Video

3.73/5 ★

Read Reviews (1)

"...ALL pictures, videos, witness statements, signatures, and/or any related document about that incident stays with that incident...."
PEER EXPERIENCES
Social Media Analytics

4.50/5 ★

Read Reviews (5)

"...Reporting & Analytics..." Peer review
Workflow Management with Mobile

3.88/5 ★

Read Reviews (2)

"...Workflow can continue , with the ease of mobile reporting...." Peer review by User
Digital Signature with Video

3.73/5 ★

Read Reviews (1)

"...ALL pictures, videos, witness statements, signatures, and/or any related document about that incident stays with that incident...." Peer review

Case Studies

COMPANY CASE STUDIES
ISS 24/7 Incident Management System (IMS) case study
CASE STUDY Indiana State Fair Commission

24/7 Software helped the Indiana State Fair Commission manage incidents faster. Before, they used an old system that slowed down reporting and took officers off patrol. With 24/7 Software’s Incident Management System and TrackPad app, staff now report incidents on the go and save time. The new syst...em improved data accuracy and let them scan driver’s licenses in the field. They saved 92.5 hours managing incidents in 2017. The solution made their operations more efficient and let staff focus on other important tasks.

Read More
ISS 24/7 Incident Management System (IMS) case study
CASE STUDY Ball Arena

24/7 Software helped Ball Arena improve event productivity by 50% right after deployment. Before, Ball Arena used Microsoft Office to track incidents, which made it hard to manage events. With 24/7 Software, they now capture maintenance, incidents, and activities in one system. The platform lets st...aff document everything in real time. This change made Ball Arena's operations more proactive and efficient.

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ISS 24/7 Incident Management System (IMS) case study
CASE STUDY Denver Broncos

24/7 Software helped the Denver Broncos improve game day operations. Before, they used a four-button pager with limited communication and unreliable data. They needed better data collection and reporting for incidents and requests. With 24/7 Software, they now track an average of 171.8 requests per... game. The platform gives them easy reporting, clear separation of incidents, and faster response. This saves time and money for the team.

Read More

Based on peer insights

Cuspera recommends ISS 24/7 Incident Management System (IMS) for

Use Cases Social Media Analytics , Workflow Management , Digital Signature
Medium Mobile, Video
Features Alerts: Popups & Notifications, Recording
Industries Hospital & Health Care

Popular Business Setting

for ISS 24/7 Incident Management System (IMS)

Top Industries

  • Hospital & Health Care

Popular in

  • Mid Market

Peer and Expert Opinion on Features

for ISS 24/7 Incident Management System (IMS)

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.42/5 ★

Read Reviews (6)
Recording

4.30/5 ★

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.42/5 ★

Read Reviews (6)
Recording

4.30/5 ★

Read Reviews (5)

IT and Other Capabilities

for ISS 24/7 Incident Management System (IMS)

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.83/5 ★

Read Reviews (28)
Data Export

4.37/5 ★

Read Reviews (6)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.83/5 ★

Read Reviews (28)
Data Export

4.37/5 ★

Read Reviews (6)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.52/5 ★

Read Reviews (8)
Email Support

3.78/5 ★

Read Reviews (2)
Chat Support

3.78/5 ★

Read Reviews (2)
Phone Support

3.78/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.52/5 ★

Read Reviews (8)
Email Support

3.78/5 ★

Read Reviews (2)
Chat Support

3.78/5 ★

Read Reviews (2)
Phone Support

3.78/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.78/5 ★

Read Reviews (21)
Analytics

4.36/5 ★

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.78/5 ★

Read Reviews (21)
Analytics

4.36/5 ★

Read Reviews (5)

Software Failure Risk Guidance

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for ISS 24/7 Incident Management System (IMS)

Top Failure Risks for ISS 24/7 Incident Management System (IMS)

Vendor Profile Details

Company Name

24/7 Software, Inc

HQ Location

Coral Springs, Florida

Employees

101-250

Social

Financials

PRIVATE