Iterable Overview

Iterable, the cross-channel marketing platform, powers unified customer experiences. It enables creation, optimization, and measurement of every customer interaction.

Use Cases

Customers recommend Engagement Management, Workflow Management, Communication Management, as the business use cases that they have been most satisfied with while using Iterable.

Other use cases:

  • Campaign Management
  • Channel Marketing
  • Training & Onboarding
  • Helpdesk Management
  • Segmentation And Targeting
  • Collaboration
  • Loyalty Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Iterable.

Other priorities:

  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Improve ROI
  • Grow Market Share
  • Build Brand Awareness
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Increase Customer Life Time Value
  • Establish Thought Leadership
  • Launch New Products
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Consistency
  • Improve Internal Communications
  • Improve Stakeholder Relations
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Iterable Use-Cases and Business Priorities: Customer Satisfaction Data

Iterable works with different mediums / channels such as E-Mail.

Iterable's features include Personalization, Alerts: Popups & Notifications, Templates, etc. and Iterable support capabilities include Email Support, Chat Support, Phone Support, etc. also Iterable analytics capabilities include Analytics, and Custom Reports.

Reviews

"Iterable makes it so easy to accomplish my work. I don’t need to swap between tabs or different Uls. Unlike other tools I’ve used, iterable is not another hurdle to jump over. It helps me do my job." - Jamie Plankenhorn

Iterable, AgencyAnalytics, Yespo Оmnichannel CDP, Experiture Marketing Platform, omnisend, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Iterable

Top Industries

  • Hospital & Health Care
  • Marketing and Advertising
  • Health, Wellness and Fitness

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Iterable is popular in Hospital & Health Care, Marketing And Advertising, and Health, Wellness And Fitness and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Iterable Use Cases

How does Iterable facilitate Engagement Management?

How efficiently Does Iterable manage your Workflow Management?

How can Iterable optimize your Communication Management Workflow?

How efficiently Does Iterable manage your Campaign Management?

How does Iterable facilitate Channel Marketing?

69+ more Business Use Cases

8 buyers and buying teams have used Cuspera to assess how well Iterable solved their Marketing Automation needs. Cuspera uses 6263 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Iterable testimonial

Jamie Plankenhorn

Senior Client Success Manager

Shaw/Scott

Iterable makes it so easy to accomplish my work. I don’t need to swap between tabs or different Uls. Unlike other tools I’ve used, iterable is not another hurdle to jump over. It helps me do my job. Testimonial By Jamie Plankenhorn
Iterable testimonial

Anita Taylor

Product Manager

Stack Overflow

I would highly recommend Iterable based on the strength of their support team. They have bent over backward to ensure the success of this implementation Testimonial By Anita Taylor
Iterable testimonial

Anu Verma

VP of Marketing

Care/of

Personalization helps customers see the connection between our products and their goals. It promotes a two-way conversation that enhances the customer experience and allows us to gain more insight into our customers. Testimonial By Anu Verma
CUSTOMERS TESTIMONIALS
Iterable testimonial

Jamie Plankenhorn

Senior Client Success Manager

Shaw/Scott

Iterable makes it so easy to accomplish my work. I don’t need to swap between tabs or different Uls. Unlike other tools I’ve used, iterable is not another hurdle to jump over. It helps me do my job. Testimonial By Jamie Plankenhorn
Iterable testimonial

Anita Taylor

Product Manager

Stack Overflow

I would highly recommend Iterable based on the strength of their support team. They have bent over backward to ensure the success of this implementation Testimonial By Anita Taylor
Iterable testimonial

Anu Verma

VP of Marketing

Care/of

Personalization helps customers see the connection between our products and their goals. It promotes a two-way conversation that enhances the customer experience and allows us to gain more insight into our customers. Testimonial By Anu Verma

Case Studies

Computer Software

Case Study Box

Box Scales to Millions While Achieving Seamless Customer Engagement With Iterable.

Hospital & Health Care

Case Study PicnicHealth

How PicnicHealth Increased Conversions by Automating with Iterable.

Events Services

Case Study SeatGeek

SeatGeek Partners With Iterable to Reach More Customers Through More Channels and Increases Revenue 3X.

Hospital & Health Care

Case Study SingleCare

Sophisticated Email Marketing for Better Healthcare.

Health, Wellness and Fitness

Case Study Curology

Achieving 5X Growth by Adding a Personal Touch to Prescription Skincare.

Sports

CASE STUDY Melbourne Football Club

Iterable helped Melbourne Football Club improve their marketing efforts. The club used Iterable to connect better with fans. The solution made it easier to send messages and updates. This helped the ...club engage their audience more effectively. The story shows how Iterable supports sports organizations with digital marketing.

Video

Iterable: The All-in-One Customer Communication Platform

Video Thumbnail

Frequently Asked Questions(FAQ)

for Iterable

What is Iterable?

Iterable is a cross-channel marketing platform, which enables sales and marketing teams to increase create and optimize campaigns and enhance customer engagement.

It is primarily used to create seamless cross-channel customer engagement across e-mail, SMS, push, in-app and social media.

Iterable helps to create growth cross-channel campaigns by effective audience identification, flexible data integration, lifecycle campaign composition, behavior-based personalization and performance optimization.

What is Iterable used for?

Iterable is a Marketing Automation Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Workflow Management and Communication Management .

What are the top features of Iterable?

Personalization, Alerts: popups & Notifications and Templates are some of the top features of Iterable.

Who uses Iterable?

Iterable is used by Hospital & Health Care, Marketing And Advertising and Health, Wellness And Fitness among other industries.

What are Iterable alternatives?

AgencyAnalytics, Yespo Оmnichannel CDP, Experiture Marketing Platform and Omnisend are popular alternatives for Iterable.

Where is Iterable located?

Iterable is headquartered at 71 Stevenson St, #300, San Francisco, CA, 94105.
lightning

Peers used Iterable for engagement management and workflow management

Iterable Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.26/5

Read Reviews (53)
Analytics

3.79/5

Read Reviews (277)
Custom Reports

3.41/5

Read Reviews (1035)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.26/5

Read Reviews (53)
Analytics

3.79/5

Read Reviews (277)
Custom Reports

3.41/5

Read Reviews (1035)

Software Failure Risk Guidance

?

for Iterable

Overall Risk Meter

Low Medium High

Top Failure Risks for Iterable

Iterable, Inc News

Executive

Iterable Appoints Salesforce Executive Sam Allen as New CEO to Accelerate Enterprise Growth and AI Innovation

Iterable has appointed Sam Allen, a former Salesforce executive, as its new CEO, effective August 1, 2025. Allen will focus on expanding Iterable's enterprise business and AI innovation. Founder Andrew Boni will transition to Chief Scientist, concentrating on product and AI advancements, including the AI agent, Iterable Nova. This leadership change aims to accelerate Iterable's growth and innovation in AI-powered customer engagement.

Awards

Iterable Honored as 2025 Top Marketing Automation Platform for 3rd Year - MarTech Cube

Iterable received recognition as a top marketing automation platform for 2025 from MarTech Cube, marking the third consecutive year the company has earned this award. This highlights Iterable's continued leadership and innovation in AI-powered cross-channel marketing technology.

Awards

Iterable Named a 2025 Top-Rated Marketing Automation Platform by TrustRadius for the Third Consecutive Year - Business Wire

Iterable has been named a 2025 Top Rated Marketing Automation platform by TrustRadius for the third year in a row. This recognition is based on verified customer reviews, with Iterable earning an 8.8 out of 10 rating for its AI-powered cross-channel communication capabilities, flexibility, and support for enterprise marketers.

Customer

Iterable Drives 337% Conversion Increase and 4x Order Boost - GlobeNewswire

Iterable, a company, achieved a 337% conversion increase and quadrupled orders.

Iterable, Inc Profile

Company Name

Iterable, Inc

Company Website

https://iterable.com/

Year Founded

2013

HQ Location

71 Stevenson St, #300, San Francisco, CA, 94105

Employees

501-1000

Social

Financials

SERIES E