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Jitbit Helpdesk: Reviews, Testimonials and Expert Opinions

4.29 5
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(612)

Jitbit Helpdesk: Ticketing software for your customer service desk.

Top 13 Jitbit Helpdesk Alternatives : 2025

Cayzu Help Desk

Cayzu Help Desk software

4.67

Cayzu Help Desk Icon

Cayzu Help Desk

4.67
★★★★★
★★★★★
Cayzu Help Desk software

Cayzu-help-desk is a cloud-based help desk software solution. Customer support is streamlined and managed efficiently through Cayzu.com.

HaloITSM

Intuitive ITSM Software to deliver ITIL-aligned service

4.54

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HaloITSM

4.54
★★★★★
★★★★★
Intuitive ITSM Software to deliver ITIL-aligned service

HaloITSM is an all-in-one ITSM software solution for standardizing processes. It also provides useful analytics to help match IT delivery to the true needs of the business. It transforms current workflows into intuitive, up-to-date workflows. ...

The ITIL-aligned processes of HaloITSM make it simple to manage incidents and meet SLAs. Provides exceptional change management capability for tracking, planning, and delivering organizational changes on any scale.

Its features are incident management, knowledge base, a self-service portal, SLA management, problem management, change control, service catalog, artificial intelligence and so on.

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Web+Center

Open Source Help Desk /Service Desk Software for IT and Customer Support

4.50

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Web+Center

4.50
★★★★★
★★★★★
Open Source Help Desk /Service Desk Software for IT and Customer Support

Web+Center is a suite of open source, web-based help desk and CRM applications that run onsite or in the cloud. It supports all browser-based devices, including PCs, Macs, and smartphones.

Issuetrak

Issuetrak, we work hard for our customers

4.50

Issuetrak Icon

Issuetrak

4.50
★★★★★
★★★★★
Issuetrak, we work hard for our customers

Issuetrak provides an easy and affordable ticketing system for help desks and workflow management. It supports customer service, complaint resolution, and more.

Azuredesk

Azuredesk.co | Customer Service and Helpdesk Ticket Software

4.49

Azuredesk Icon

Azuredesk

4.49
★★★★★
★★★★★
Azuredesk.co | Customer Service and Helpdesk Ticket Software

Azuredesk is a Helpdesk software built for providing customer service that can be used by businesses of any type or size. Azuredesk software includes tools for ticket management provided with ...

Azuredesk has its own email domain supporting unlimited email addresses, and provides a default support email-id on customer sign-up. Emails sent to these support ids automatically get converted to tickets with unique ticket-ids for better tracking. A self-service portal enables customers to resolve solvable issues online before approaching Helpdesk. It has a Multilingual app supporting 53 languages, which translates for customers using languages other than English.

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Asset Infinity

Leading Fixed Asset Tracking, Asset ...

4.49

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Asset Infinity

4.49
★★★★★
★★★★★
Leading Fixed Asset Tracking, Asset ...

Asset-Infinity offers efficient, cost-effective asset management and tracking for businesses. Tools and assets are easily managed and tracked with this software.

OTRS

Ticket System and Helpdesk Software | OTRS

4.45

OTRS Icon

OTRS

4.45
★★★★★
★★★★★
Ticket System and Helpdesk Software | OTRS

Jitbit Helpdesk and OTRS target the help desk category with distinct features. Jitbit emphasizes communication and integrates across varied platforms, supporting seamless migration and data handling. It suits enterprises, especially in IT and consumer goods, with robust 24/7 support. OTRS stands out in its compliance and security, favoring knowledge management and customer engagement. It thrives in IT and software industries, catering to a broad range of business sizes, with strong support channels. ...

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Mojo Helpdesk

Help Desk Software and Ticket Tracking

4.43

Mojo Helpdesk Icon

Mojo Helpdesk

4.43
★★★★★
★★★★★
Help Desk Software and Ticket Tracking

Mojo Helpdesk leads in helpdesk software and ticketing systems for schools and organizations. It integrates seamlessly with Google G-Suite.

SysAid

ITSM, Service Desk & Help Desk Software with ...

4.39

SysAid Icon

SysAid

4.39
★★★★★
★★★★★
ITSM, Service Desk & Help Desk Software with ...

Jitbit Helpdesk and SysAid are both prominent players in the helpdesk solution market, offering a range of capabilities and features catering to diverse business needs. Jitbit focuses more on ease of integration and custom reporting, appealing to small-to-large enterprises across various sectors. SysAid, on the other hand, provides extensive support and integration features, attracting a larger user base in IT, healthcare, and education industries. Businesses should choose Jitbit for simpler transitions and SysAid for comprehensive support and management. ...

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GoTo Resolve

Experience smarter, faster, easier-than-ever IT management and support

4.33

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GoTo Resolve

4.33
★★★★★
★★★★★
Experience smarter, faster, easier-than-ever IT management and support

RescueAssist makes remote support, screen sharing, and mobile device support easy. Issues are quickly identified, diagnosed, and solved with integration APIs.

osTicket

Customize the data collected from users ...

4.30

osTicket Icon

osTicket

4.30
★★★★★
★★★★★
Customize the data collected from users ...

osTicket is a trusted open source support ticket system that streamlines customer service. It helps improve efficiency and scalability for handling customer inquiries.

OneDesk

Project Management and Helpdesk Software

4.06

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OneDesk

4.06
★★★★★
★★★★★
Project Management and Helpdesk Software

OneDesk is helpdesk and project management software as a service on a single platform.

CRMdesk

Online Customer Support - Web Based Help Desk ...

4.03

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CRMdesk

4.03
★★★★★
★★★★★
Online Customer Support - Web Based Help Desk ...

CRMdesk is a web-based tool for managing customer support, tracking ideas, and organizing knowledge. Customer forums can also be hosted for enhanced interaction.