Jitbit Helpdesk Overview
Jitbit-helpdesk is an affordable, fast, and lightweight ticketing system with an on-premises option. It offers a free trial and boasts a good-looking interface.
Use Cases
Customers recommend Helpdesk Management, Communication Management, Knowledge Management, as the business use cases that they have been most satisfied with while using Jitbit Helpdesk.
Business Priorities
Improve Efficiency and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Jitbit Helpdesk.
Jitbit Helpdesk Use-Cases and Business Priorities: Customer Satisfaction Data
Jitbit Helpdesk works with different mediums / channels such as E-Mail. Website. Chat etc.
Jitbit Helpdesk's features include Ticketing, Alerts: Popups & Notifications, and Widgets. and Jitbit Helpdesk support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Jitbit Helpdesk analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Unlike other helpdesk software on the markets the message thread is clean and easy to read...." Peer review by Matt F., Telecoms Engineer, Telecommunications
Jitbit Helpdesk, CRMdesk, osTicket, Azuredesk, Mojo Helpdesk, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Jitbit Helpdesk
Top Industries
- Information Technology and Services
- Consumer Goods
- Education
Popular in
- Mid Market
- Large Enterprise
- Enterprise
Jitbit Helpdesk is popular in Information Technology And Services, Consumer Goods, and Education and is widely used by Mid Market, Large Enterprise, and Enterprise.
Comprehensive Insights on Jitbit Helpdesk Use Cases
How efficiently Does Jitbit Helpdesk manage your Helpdesk Management?
How can Jitbit Helpdesk enhance your Communication Management process?
How can Jitbit Helpdesk enhance your Knowledge Management process?
How does Jitbit Helpdesk facilitate Workflow Management?
How can Jitbit Helpdesk enhance your Revenue Cycle Management process?
13+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Jitbit Helpdesk solved their Help Desk needs. Cuspera uses 612 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Video
How to upgrade Jitbit Helpdesk (versions 10+)
Frequently Asked Questions(FAQ)
for Jitbit Helpdesk
What is Jitbit Helpdesk used for?
What are the top features of Jitbit Helpdesk?
Who uses Jitbit Helpdesk?
What are Jitbit Helpdesk alternatives?
Where is Jitbit Helpdesk located?
Peers used Jitbit Helpdesk for helpdesk management and communication management
Jitbit Helpdesk Competitors
Jitbit Helpdesk Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (6) |
| Custom Reports | Read Reviews (54) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (6) |
| Custom Reports | Read Reviews (54) |
Jitbit Helpdesk Integrations
Jitbit Helpdesk integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Jitbit Helpdesk
Overall Risk Meter
Top Failure Risks for Jitbit Helpdesk
Jitbit Profile
Company Name
Jitbit
Company Website
https://www.jitbit.com/HQ Location
Summit House, 4-5 Mitchell Street, Edinbugh, EH6 7BD, GB
Employees
01-10
Social
Financials
PRIVATE
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