Elevio Overview
Elevio enhances existing sites by providing contextual support, improving user experience and reducing support requests. Features include in-app help, knowledge base integration, and user insights.
Use Cases
Customers recommend Knowledge Management, Helpdesk Management, Engagement Management, as the business use cases that they have been most satisfied with while using Elevio.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Elevio.
Elevio Use-Cases and Business Priorities: Customer Satisfaction Data
Elevio works with different mediums / channels such as Website. User Generated Content. Blogs etc.
Elevio's features include Ticketing, Widgets, Personalization, etc. and Elevio support capabilities include Phone Support, Email Support, Chat Support, etc. also Elevio analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Our brand at Shinesty runs on authenticity, so naturally, we want our interactions with our customers to be authentic...." Peer review by Antonio King, Director Experience, Shinesty
Elevio, NICE CXone Expert, Transifex, Zight, Axero platform, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Elevio
Top Industries
- Internet
- Computer Software
- Information Technology and Services
Popular in
- Mid Market
- Small Business
- Enterprise
Elevio is popular in Internet, Computer Software, and Information Technology And Services and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Elevio Use Cases
How efficiently Does Elevio manage your Knowledge Management?
How does Elevio address your Helpdesk Management Challenges?
How can Elevio optimize your Engagement Management Workflow?
How does Elevio address your Content Management Challenges?
How does Elevio address your Sending & Publishing Communications Challenges?
12+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Elevio solved their Help Desk needs. Cuspera uses 508 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Publishing
|
Publishing |
CASE STUDY WiredriveRead More |
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Publishing
|
Publishing |
CASE STUDY WiredriveRead More |
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Legal Services
|
Legal Services |
CASE STUDY IubendaRead More |
Frequently Asked Questions(FAQ)
for Elevio
What is Elevio used for?
What are the top features of Elevio?
Who uses Elevio?
What are Elevio alternatives?
Where is Elevio located?
Peers used Elevio for knowledge management and helpdesk management
Elevio Competitors
Elevio Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (16) |
| Analytics | Read Reviews (23) |
| Custom Reports | Read Reviews (53) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (16) |
| Analytics | Read Reviews (23) |
| Custom Reports | Read Reviews (53) |
Software Failure Risk Guidance
?for Elevio
Overall Risk Meter
Top Failure Risks for Elevio
Elevio Pty. Ltd Profile
Company Name
Elevio Pty. Ltd
Company Website
https://elev.ioHQ Location
Level 2 / 696 Bourke Street, Melbourne, Victoria 3000, AU
Employees
01-10
Social
Financials
SEED
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