Zight Overview

Zight enhances collaboration, productivity, and customer experience through its visual communication platform. Powerful features revolutionize how teams interact and work together.

Use Cases

Customers recommend Collaboration, Content Management, Workflow Management, as the business use cases that they have been most satisfied with while using Zight.

Other use cases:

  • Helpdesk Management
  • Engagement Management
  • Training & Onboarding
  • Sending & Publishing Communications
  • Knowledge Management
  • Sales Document Management
  • Customer Feedback Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zight.

Other priorities:

  • Improve Internal Communications
  • Increase Sales & Revenue
  • Grow Market Share
  • Launch New Products
  • Improve Brand Engagement
  • Improve Stakeholder Relations
  • Build Brand Awareness
  • Improve Efficiency
  • Scale Best Practices
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Zight Use-Cases and Business Priorities: Customer Satisfaction Data

Zight works with different mediums / channels such as Video. E-Mail. and Chat.

Zight's features include Recording, Capture Screen, Personalization, etc. and Zight support capabilities include Phone Support, Chat Support, Email Support, etc. also Zight analytics capabilities include Custom Reports, and Analytics.

Reviews

"CloudApp helped us see a 2x increase in the amount of marketing activities we could do per week, which helped us achieve a 10x growth in revenue this year." - Ryan O

Zight, Scratchpad, SecureDocs Virtual Data Room, Veloxy, ExpensePoint, etc., all belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zight

Top Industries

  • Computer Software
  • Internet
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zight is popular in Computer Software, Internet, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Zight Customer wins, Customer success stories, Case studies

What benefits does Zight offer for Collaboration?

How can Zight optimize your Content Management Workflow?

How can Zight optimize your Workflow Management Workflow?

How efficiently Does Zight manage your Helpdesk Management?

How efficiently Does Zight manage your Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well Zight solved their Sales Enablement needs. Cuspera uses 4826 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

CUSTOMERS TESTIMONIALS
Zight testimonial

Ryan O

VP of Growth and Marketing

LeadIQ

CloudApp helped us see a 2x increase in the amount of marketing activities we could do per week, which helped us achieve a 10x growth in revenue this year. Testimonial By Ryan O
Zight testimonial

Darcy Peters

Customer Advocacy Lead

Buffer

It's always an extra delight when the customer is so impressed that they send you a GIF back or when they call us by name. This connection also brings down the frustration level of the customer. Testimonial By Darcy Peters
Zight testimonial

Brian Crable

Customer Success Manager

Streak

As someone that works for a company selling a SaaS tool, I need to constantly provide screenshots and recordings to send to customers. Having the ability to not only get these but also being able to annotate them is incredibly valuable! Testimonial By Brian Crable
CUSTOMERS TESTIMONIALS
Zight testimonial

Ryan O

VP of Growth and Marketing

LeadIQ

CloudApp helped us see a 2x increase in the amount of marketing activities we could do per week, which helped us achieve a 10x growth in revenue this year. Testimonial By Ryan O
Zight testimonial

Darcy Peters

Customer Advocacy Lead

Buffer

It's always an extra delight when the customer is so impressed that they send you a GIF back or when they call us by name. This connection also brings down the frustration level of the customer. Testimonial By Darcy Peters
Zight testimonial

Brian Crable

Customer Success Manager

Streak

As someone that works for a company selling a SaaS tool, I need to constantly provide screenshots and recordings to send to customers. Having the ability to not only get these but also being able to annotate them is incredibly valuable! Testimonial By Brian Crable

Drift - Computer Software - Computer Software

Drift used Zight to help its Customer Success team save 56 hours every week. The team used videos and annotated screenshots to answer customer questions and share knowledge. They embedded visuals in ...HelpDocs, WordPress, and Slack. This made communication faster and improved productivity. Videos helped explain things more clearly and caught the reader’s attention.

YNAB (You Need a Budget) - Financial Services - Financial Services

YNAB used Zight to help its customer support team reduce time to resolution and improve communication. The team created custom screen recordings and annotated screenshots to explain issues clearly. T...his reduced misunderstandings and made support more personal. Zight's passcode feature helped YNAB keep sensitive customer data secure. The result was faster, clearer, and safer support for YNAB customers.

Outreach - Information Technology And Services - Information Technology and Services

Outreach used Zight to improve bug reporting for its technical support team. By recording screen videos and sharing screenshots, they made it easier to show issues instead of writing long description...s. This new process saved 21 hours per week and reduced back-and-forth clarifications. Team happiness increased, and bug reporting became faster and more accurate. Customers also appreciated the clear communication.

Lunchbox - Information Technology And Services - Information Technology and Services

Zight helped Lunchbox improve user research and feedback sharing. The UX team used Zight to record and share video clips from user sessions. This made it easier to highlight bugs and user behaviors. ...The QA team used screen recording and annotation to compare iOS, Android, and web platforms. Internal communication became faster and clearer. Teams fixed bugs more quickly and improved product quality.

Help Scout - Computer Software - Computer Software

Help Scout's sales team used Zight to create annotated screenshots and screen recordings. This helped them save over 110 hours and more than 32 hours per week. They improved prospect engagement and c...losed more deals. The team also used Zight for internal communication and Salesforce reporting. Customers enjoyed the personalized and easy-to-digest content.

G2 - Information Technology And Services - Information Technology and Services

G2 used Zight to help its sales team generate over $7 million in sales pipeline. The team created personalized videos, GIFs, and annotated screenshots to reach more prospects. Zight helped G2 save 88... hours per week and shorten their sales cycle. Sales reps could connect with leads 24/7 and increase engagement rates. G2’s sales team now relies on Zight for video-led sales enablement.

Video Editing Features

Video Thumbnail

Frequently Asked Questions(FAQ)

for Zight

What is Zight?

Zight, formerly CloudApp, creates software to assist individuals all over the world to interact more effectively asynchronously by using a unified application to produce, annotate, and share screenshots, videos, screen recordings, GIFs, and other media.

Zight supports happier and more productive organizations through improved communication, saving time and reducing misunderstandings.

What is Zight used for?

Zight is a Sales Enablement Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Collaboration, Content Management and Workflow Management .

What are the top features of Zight?

Recording, Capture screen and Personalization are some of the top features of Zight.

Who uses Zight?

Zight is used by Computer Software, Internet and Marketing And Advertising among other industries.

What are Zight alternatives?

Scratchpad, SecureDocs Virtual Data Room, Veloxy and ExpensePoint are popular alternatives for Zight.

Where is Zight located?

Zight is headquartered at 548 Market St, San Francisco, California US.
lightning

Peers used Zight for collaboration and content management

Zight Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.82/5 ★

Read Reviews (4)
Custom Reports

4.72/5 ★

Read Reviews (448)
Analytics

4.27/5 ★

Read Reviews (34)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.82/5 ★

Read Reviews (4)
Custom Reports

4.72/5 ★

Read Reviews (448)
Analytics

4.27/5 ★

Read Reviews (34)

Software Failure Risk Guidance

?

for Zight

Overall Risk Meter

Low Medium High

Top Failure Risks for Zight

ZIGHT, INC News

Partnership

New Lucid Software integration to improve collaboration

Lucid Software has integrated with CloudApp to enhance asynchronous collaboration within its visual collaboration suite. This integration allows users to embed and play videos directly in Lucidchart and Lucidspark, facilitating better communication and collaboration. The partnership aims to streamline workflows and improve productivity by reducing the need for additional meetings and documentation.

Product

Zight Launches System Audio and Smart Actions: Seamless Meeting Recording and AI-Powered Productivity - PR Newswire

Zight introduces System Audio and Smart Actions for easy meeting recording and AI-driven productivity enhancements.

Product

Zight Launches System Audio and Smart Actions : Seamless Meeting Recording and AI - Powered Productivity

Zight launches System Audio and Smart Actions, enhancing meeting recording and productivity with AI-driven tools for automating SOPs, bug reports, and guides, positioning itself as an all-in-one platform.

Product

Zight Announces Smart Actions and Free AI Suite Access Until March 2025 To Transform Worker Productivity - PR Newswire

Zight offers Smart Actions and free AI Suite access until March 2025 to boost worker productivity.

ZIGHT, INC Profile

Company Name

ZIGHT, INC

Company Website

https://zight.com/

HQ Location

548 Market St, San Francisco, California US

Employees

11-50

Social

Financials

SERIES A