Zight: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Zight
Brand: Zight
Rating: 4.69 (4826 reviews)

4.69 5

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(4826)

All-In-One Screenshots, Videos, Screen Recording & GIF

Zight Overview

Zight enhances collaboration, productivity, and customer experience through its visual communication platform. Powerful features revolutionize how teams interact and work together.

Use Cases

Customers recommend Collaboration, Content Management, Workflow Management, as the business use cases that they have been most satisfied with while using Zight.

Other use cases:

Helpdesk Management
Engagement Management
Training & Onboarding
Sending & Publishing Communications
Knowledge Management
Sales Document Management
Customer Feedback Management

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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zight.

Other priorities:

Improve Internal Communications
Increase Sales & Revenue
Grow Market Share
Launch New Products
Improve Brand Engagement
Improve Stakeholder Relations
Build Brand Awareness
Improve Efficiency
Scale Best Practices

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Zight Use-Cases and Business Priorities: Customer Satisfaction Data

Zight works with different mediums / channels such as Video. E-Mail. and Chat.

Zight's features include Recording, Capture Screen, Personalization, etc. and Zight support capabilities include Phone Support, Chat Support, Email Support, etc. also Zight analytics capabilities include Custom Reports, and Analytics.

Reviews

"It's always an extra delight when the customer is so impressed that they send you a GIF back or when they call us by name. This connection also brings down the frustration level of the customer." - Darcy Peters

Zight, Scratchpad, SecureDocs Virtual Data Room, Veloxy, ExpensePoint, etc., all belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zight

Top Industries

Computer Software
Internet
Marketing and Advertising

Popular in

Small Business
Mid Market
Enterprise

Zight is popular in Computer Software, Internet, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Zight Use Cases

Why is Zight the best choice for Collaboration?

Zight enables users to capture and share images and videos of their screen with others. This tool simplifies collaboration by eliminating the need for live screen sharing sessions, allowing for quick and easy communication of visual information. Zight has limitations, as its primary purpose is for quick collaboration, and it may not be suitable for professional-quality videos or for sharing with external parties outside of the user's organization.

"...The short videos, screen shots and ability to share instantly makes it much easier than live video and virtual conferences...." Peer review by User

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What Are the key features of Zight for Content Management?

The tool facilitates quick and easy sharing of various content types, including screenshots, links, videos, and files. It automatically uploads content to the cloud, generates shareable links, and allows for basic editing. However, the tool’s sharing options are limited, and it may not be suitable for more polished marketing materials.

"...just need to drag and drop the files and get a link to share with other people to download your files...." Peer review by Administrator

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How does Zight address your Workflow Management Challenges?

This software makes workflow easier and more efficient. It can be used to record and share videos, GIFs, screencasts, and marked-up images, which can be helpful for illustrating workflows. However, the user interface could be improved to simplify the process of working with images and GIFs.

"...It's a key part of our email, twitter and live chat support workflow...." Peer review by Todd B, Happiness Hero

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How does Zight facilitate Helpdesk Management?

Why is Zight the best choice for Engagement Management?

Zight Engagement Management helps users engage with their audiences through visually appealing and interactive content. This tool is useful for creating and sharing documentation, presentations, and training materials. Zight's capabilities are limited by the lack of a robust community feature.

"...More engaging visual content for your slides. ..." Integration Partners

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41+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Zight solved their Sales Enablement needs. Cuspera uses 4826 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Darcy Peters Customer Advocacy Lead Buffer	It's always an extra delight when the customer is so impressed that they send you a GIF back or when they call us by name. This connection also brings down the frustration level of the customer. Testimonial By Darcy Peters
Brian Crable Customer Success Manager Streak	As someone that works for a company selling a SaaS tool, I need to constantly provide screenshots and recordings to send to customers. Having the ability to not only get these but also being able to annotate them is incredibly valuable! Testimonial By Brian Crable
Ryan O VP of Growth and Marketing LeadIQ	CloudApp helped us see a 2x increase in the amount of marketing activities we could do per week, which helped us achieve a 10x growth in revenue this year. Testimonial By Ryan O

CUSTOMERS	TESTIMONIALS
Darcy Peters Customer Advocacy Lead Buffer	It's always an extra delight when the customer is so impressed that they send you a GIF back or when they call us by name. This connection also brings down the frustration level of the customer. Testimonial By Darcy Peters
Brian Crable Customer Success Manager Streak	As someone that works for a company selling a SaaS tool, I need to constantly provide screenshots and recordings to send to customers. Having the ability to not only get these but also being able to annotate them is incredibly valuable! Testimonial By Brian Crable
Ryan O VP of Growth and Marketing LeadIQ	CloudApp helped us see a 2x increase in the amount of marketing activities we could do per week, which helped us achieve a 10x growth in revenue this year. Testimonial By Ryan O

Case Studies

Computer Software

CASE STUDY Intercom

Intercom, a customer communication platform, saw a 60% reduction in time spent creating visual content, by implementing Zight's visual content creation tools.