Karma CRM: Use-Cases, Insights and Reviews | 2025 Cuspera

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karmaCRM | Fully customizable solution for building better customer relationships through clarity and efficiency

Karma CRM Overview

KarmaCRM offers a CRM solution for small businesses to replace spreadsheets. A free trial is available to test its features.

Use Cases

Customers recommend Engagement Management, Contact List Management, Communication Management, as the business use cases that they have been most satisfied with while using Karma CRM.

Other use cases:

Workflow Management
Capturing Leads
Relationship Management
Digital Signature
Collaboration
Lead Management
Campaign Monitoring

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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Karma CRM.

Other priorities:

Increase Sales & Revenue

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Karma CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Karma CRM works with different mediums / channels such as E-Mail.

Karma CRM's features include Templates, Personalization, Dashboard, etc. and Karma CRM support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Karma CRM analytics capabilities include Custom Reports, and Analytics.

Reviews

"...When I started with KarmaCRM, I quickly became accustomed to using it for archiving 100% of user/customer interaction, creating task chains, following up inquiries and problem reports, tracking user and purchasing status, and sending out preconfigured email to multiple persons from email templates...." Peer review by Friedrich Menges, Computer Software

Karma CRM, Revamp CRM, ClientLook, monday sales CRM, Bigcontacts CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Karma CRM

Top Industries

Marketing and Advertising
Computer Software
Information Technology and Services

Popular in

Small Business

Karma CRM is popular in Marketing And Advertising, Computer Software, and Information Technology And Services and is widely used by Small Business,

Comprehensive Insights on Karma CRM Use Cases

What benefits does Karma CRM offer for Engagement Management?

What benefits does Karma CRM offer for Contact List Management?

How can Karma CRM enhance your Communication Management process?

How does Karma CRM address your Workflow Management Challenges?

What Are the key features of Karma CRM for Capturing Leads?

28+ more Business Use Cases

26 buyers and buying teams have used Cuspera to assess how well Karma CRM solved their CRM needs. Cuspera uses 540 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Frequently Asked Questions(FAQ)

for Karma CRM

What is Karma CRM?

KarmaCRM is a fully customizable solution for building better customer relationships through clarity and efficiency. KarmaCRM is a web-based CRM software that caters primarily to small and medium-sized businesses.

KarmaCRM also enables the sales team to be more efficient by allowing them to customize their workflows through productivity tools. This lets them manage their tasks, contacts, and clients in one place and to even collaborate with their colleagues from a single platform. The solution provides email templates for quick drafting and mass emailing features. It organizes tasks through to-do lists and sends alerts of upcoming deadlines via email and text. Depending on the business needs, custom fields can be created for sales forms and sales leads be prioritized based on their convertibility.

With KarmaCRM, companies can even integrate third-party apps into the system. This lets them organize their emails, calendars, tasks and more and cascade them to other programs with ease. KarmaCRM maintains a history of all customer calls, emails, tasks, and deals, and shares it with the whole team. Team members can stay in touch with user groups via live chats.

What is Karma CRM used for?

Karma CRM is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Contact List Management and Communication Management .