Keatext Overview
Keatext offers strong dashboard customization and AI-based recommendations. Customer feedback is easily understood and actionable.
Use Cases
Customers recommend Rating And Review Management, Helpdesk Management, Engaging On Social Media, as the business use cases that they have been most satisfied with while using Keatext.
Business Priorities
Improve Digital And Social Presence and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Keatext.
Keatext Use-Cases and Business Priorities: Customer Satisfaction Data
Keatext works with different mediums / channels such as Social Media. Chat. Phone Calls etc.
Keatext's features include Feedback Surveys, Dashboard, and Voice Transcription. and Keatext support capabilities include Chat Support, Email Support, AI Powered, etc. also Keatext analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Users can compare and contrast results across channels, from their website, call centers, stores, mobile app, social media or online review sites...." Peer review
Keatext, Xola, Qualtrics XM Discover, Grasp, etc., all belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Keatext
Top Industries
- Management Consulting
- Research
- Retail
Popular in
- Enterprise
- Large Enterprise
- Mid Market
Keatext is popular in Management Consulting, Research, and Retail and is widely used by Enterprise, Large Enterprise, and Mid Market.
Comprehensive Insights on Keatext Use Cases
How can Keatext optimize your Rating And Review Management Workflow?
How can Keatext enhance your Helpdesk Management process?
How does Keatext facilitate Sending & Publishing Communications?
13+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Keatext solved their Customer Experience Management needs. Cuspera uses 479 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Consumer Goods
|
Consumer Goods |
CASE STUDY SamplerRead More |
Video
Introducing Keatext
Peers used Keatext for rating and review management and helpdesk management
Keatext Competitors
Keatext Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (35) |
| Custom Reports | Read Reviews (71) |
| Analytics | Read Reviews (106) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (35) |
| Custom Reports | Read Reviews (71) |
| Analytics | Read Reviews (106) |
Software Failure Risk Guidance
?for Keatext
Overall Risk Meter
Top Failure Risks for Keatext
Keatext Profile
Company Name
Keatext
Company Website
https://www.keatext.ai/en/HQ Location
5605, avenue de Gaspe, suite 108 Montreal (Quebec) H2T 2A4
Employees
11-50
Social
Financials
PRIVATE
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