Kommo Overview

Kommo boosts sales by automating conversations across messaging apps. Leads are converted to sales using this web-based online CRM.

Use Cases

Customers recommend Lead Management, Contact List Management, Engagement Management, as the business use cases that they have been most satisfied with while using Kommo.

Other use cases:

  • Communication Management
  • Helpdesk Management
  • Call Recording
  • Social Media Management
  • Public Relations
  • Call Analytics
  • Lead Engagement
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Kommo.

Other priorities:

  • Acquire Customers
  • Improve Internal Communications
  • Improve Efficiency
  • Improve ROI
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Kommo Use-Cases and Business Priorities: Customer Satisfaction Data

Kommo works with different mediums / channels such as Phone Calls, Website, Chat, etc.

Kommo's features include Widgets, Personalization, Alerts: Popups & Notifications, etc.

Reviews

"...If you met a trouble using amoCRM, just contact to their customer service...." Peer review by Mikhail S, Owner, CEO, Computer Software

Kommo, Teamgate CRM, Nextiva Customer Relationship Suite, Voiptime Cloud, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Kommo

Top Industries

  • Computer Software
  • Marketing and Advertising
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Kommo is popular in Computer Software, Marketing And Advertising, and Information Technology And Services and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Kommo Use Cases

How can Kommo enhance your Lead Management process?

How does Kommo address your Contact List Management Challenges?

What Are the key features of Kommo for Engagement Management?

How can Kommo optimize your Communication Management Workflow?

How does Kommo address your Helpdesk Management Challenges?

38+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Kommo solved their CRM needs. Cuspera uses 1418 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Video

Kommo’s Guide to WhatsApp Business [Feb 2024]

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Frequently Asked Questions(FAQ)

for Kommo

What is Kommo?

Kommo is a messenger-based sales and marketing CRM for sales, and marketing teams to boost sales, enhance customer engagement and increase revenue.

Kommo helps sales teams to synch data from all messenger apps and get all the conversations and leads, it can help scale business with AI chatbots. It comes with a unified inbox, and all communication is centralized, including team conversations which makes team collaboration easy.

Kommo comes with popular messenger apps: Facebook Messenger, Instagram, Skype, WeChat, Telegram and more. It offers an AI chatbot that’s enhanced with natural language processing, it can detect lead or customer’s intentions during the conversation, and then respond with pre-made templates and workflows. You can build your own chatbot with zero code, amoCRM integrates with email services, VoIP telephony, lead forms, payment processors and dozens more built-in integrations.

What is Kommo used for?

Kommo is a CRM Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Lead Management, Contact List Management and Engagement Management .

What are the top features of Kommo?

Widgets, Personalization and Alerts: popups & Notifications are some of the top features of Kommo.

Who uses Kommo?

Kommo is used by Computer Software, Marketing And Advertising and Information Technology And Services among other industries.

What are Kommo alternatives?

Teamgate CRM, Nextiva Customer Relationship Suite and Voiptime Cloud are popular alternatives for Kommo.
lightning

Peers used Kommo for lead management and contact list management

Kommo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.82/5

Read Reviews (6)
Analytics

4.51/5

Read Reviews (81)
Custom Reports

4.20/5

Read Reviews (169)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.82/5

Read Reviews (6)
Analytics

4.51/5

Read Reviews (81)
Custom Reports

4.20/5

Read Reviews (169)

Software Failure Risk Guidance

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for Kommo

Overall Risk Meter

Low Medium High

Top Failure Risks for Kommo

Kommo Profile

Company Name

Kommo

Company Website

https://www.kommo.com/

HQ Location

Employees

101-250

Social

Financials

PRIVATE