Kommo Overview

Kommo transforms lead conversion and sales automation by integrating seamlessly with various messaging apps. This web-based CRM simplifies client management, offering a complete history of interactions and AI-powered chat management. Businesses benefit from customizable pipelines and task management, optimizing client engagement. Kommo's platform enhances communication efficiency, crucial for small businesses and entrepreneurs across 109 countries. By automating conversations, it reduces manual effort, leading to increased sales opportunities. The platform's intuitive design ensures ease of use, making it a valuable tool for businesses aiming to improve ROI through streamlined client interactions and effective sales strategies.

Use Cases

Customers recommend Lead Management, Contact List Management, Engagement Management, as the business use cases that they have been most satisfied with while using Kommo.

Other use cases:

  • Communication Management
  • Helpdesk Management
  • Call Recording
  • Social Media Management
  • Public Relations
  • Call Analytics
  • Lead Engagement
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Kommo.

Other priorities:

  • Acquire Customers
  • Improve Internal Communications
  • Improve Efficiency
  • Improve ROI
See all business priorities See less business priorities

Kommo Use-Cases and Business Priorities: Customer Satisfaction Data

Kommo works with different mediums / channels such as Phone Calls. Website. Chat etc.

Kommo's features include Widgets, Personalization, Alerts: Popups & Notifications, etc. and Kommo support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Kommo analytics capabilities include Analytics, and Custom Reports.

Reviews

"...And then you simply put it into the system and have a precise engagement to any customer and their unique connection with my company...." Peer review by Brian Møller Jacobsen

Kommo, Teamgate CRM, Voiptime Cloud, OnePageCRM, Salesflare, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Kommo boosts sales by automating conversations across messaging apps. Leads are converted to sales using this web-based online CRM.

Popular Business Setting

for Kommo

Top Industries

  • Computer Software
  • Marketing and Advertising
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Kommo is popular in Computer Software, Marketing And Advertising, and Information Technology And Services and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Kommo Use Cases

What makes Kommo ideal for Lead Management?

How can Kommo optimize your Contact List Management Workflow?

What makes Kommo ideal for Engagement Management?

Why is Kommo the best choice for Communication Management?

What solutions does Kommo provide for Helpdesk Management?

38+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Kommo solved their CRM needs. Cuspera uses 1418 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Video

Kommo’s Guide to WhatsApp Business [Feb 2024]

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Frequently Asked Questions(FAQ)

for Kommo

What is Kommo?

Kommo is a messenger-based sales and marketing CRM for sales, and marketing teams to boost sales, enhance customer engagement and increase revenue.

Kommo helps sales teams to synch data from all messenger apps and get all the conversations and leads, it can help scale business with AI chatbots. It comes with a unified inbox, and all communication is centralized, including team conversations which makes team collaboration easy.

Kommo comes with popular messenger apps: Facebook Messenger, Instagram, Skype, WeChat, Telegram and more. It offers an AI chatbot that’s enhanced with natural language processing, it can detect lead or customer’s intentions during the conversation, and then respond with pre-made templates and workflows. You can build your own chatbot with zero code, amoCRM integrates with email services, VoIP telephony, lead forms, payment processors and dozens more built-in integrations.

What is Kommo used for?

Kommo is a CRM Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Lead Management, Contact List Management and Engagement Management .

What are the top features of Kommo?

Widgets, Personalization and Alerts: popups & Notifications are some of the top features of Kommo.

Who uses Kommo?

Kommo is used by Computer Software, Marketing And Advertising and Information Technology And Services among other industries.

What are Kommo alternatives?

Teamgate CRM, Voiptime Cloud, OnePageCRM and Salesflare are popular alternatives for Kommo.
lightning

Peers used Kommo for lead management and contact list management

Kommo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.82/5

Read Reviews (6)
Analytics

4.51/5

Read Reviews (81)
Custom Reports

4.20/5

Read Reviews (169)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.82/5

Read Reviews (6)
Analytics

4.51/5

Read Reviews (81)
Custom Reports

4.20/5

Read Reviews (169)

Software Failure Risk Guidance

?

for Kommo

Overall Risk Meter

Low Medium High

Top Failure Risks for Kommo

Kommo Profile

Company Name

Kommo

Company Website

https://www.kommo.com/

HQ Location

Employees

101-250

Social

Financials

PRIVATE